Clear communication and a great, fair price. The other big glass replacement companies state that…read morethey need to do recalibration, but Mr Glass said they only need to do recalibration if there is an error after the windshield replacement. I would definitely use them again.

I wish I could give a 4.75 stars. The service quality was excellent and they worked efficiently. We…read morescheduled an afternoon service window, but then during the window, they called to state they wouldn't be able to make it. However, after discussing the rain forecast and my work schedule, they ended up coming out the same day we scheduled in the early evening. It was frustrating for about an hour, but it all worked out.

Very responsible, prompt responds, high quality work, staff are friendly, professional and very…read morehelpful. They have an effective system and operation. Work well with us.

Car was completed on time as promised. Gerber made all the arrangements with the rental car agency…read moreand coordinated everything with insurance. Work on the car was done well with no issues...and car was delivered clean and even the tires were dressed.

I have used their services for a multiple times or many years. They always do execellent work and…read morego the extra mile to make sure the repairs is well done & color matches. They are professional, personable, and prompt. I have and would refer them to family, friends, and clients!

This is the third time I've had one of my cars fixed by Ultimate collision and every time I've been…read moreso satisfied with the great job that was done. They are quick and very reasonably priced. This last time they even fixed a clip that was missing from my right front panel, and they did it as a courtesy and for free. Such great people. I highly recommend this place if you need any body work done on your car.

My windshield was replaced quickly and efficiently for less than an hour. The entire process was…read moreseamless, and the technician was very professional. Thank you Joe & Quentin and to the whole team of Auto Glass Plus. I highly recommend their service!

Had a few chips that quickly became large cracks and needed a full windshield replacement. I…read morecompared a few options and found out that Safelite wouldn't do OEM glass. Called auto glass plus based on the good reviews and they took care of working with insurance and gave me instructions on what I needed to do as well. They were able to have insurance cover OEM glass replacement which made the process smooth. The day of the repair I was running late and ended up being late for my appointment. Initially I was told I would have to rebook since there wouldn't be enough time for the repair. It was my fault, so it was fair, however one of the techs came in and said they might be able to get it done. I was thankful that they tried to work it out and they ended up being able to complete the work. So far the work seems good! The only issue was that the wiper arms were misaligned and were smacking the A pillar. I ended up adjusting it myself to fix it. TL;DR: Staff made process smooth. Tech made glass smooth.

Horrible almost criminal like. I paid almost $700 for a new windshield with warranty A week later…read morethere was a small crack. I went in to show them All I wanted was a seal for the crack. I was told mind you a week later with warranty tha it would cost another $178. Terrible criminals my gray hair shows I'm a senior citizen that they took advantage of and wanted to continue to to take advantage of. I had every right to ask for an entire new windshield. WHY DID THEY INSIST I GET A WARRANTY. This will be reported to the better business .. Getting a lawyer for this corrupt gouging will be no problem being they are my uncles.. THE WORST! Safelite you are speculating on how a crack appears a week later. Were you there? To charge me another $178 just seal a tiny crack is criminal and greed & you know it.. I'll manage as you will but I'll make sure people know how you gouge elderly people. You should be ashamed of yourself.. I'm sure you sleep comfortably at night but not happily GREED IS A SICKNESS.. I got it sealed for $20 By an ethical company maybe they can help put you out of business.. Bye Bye

Safelite happened to be partners with my insurance, so I feel like I didn't have much choice,…read moreespecially because this location is 2 minutes from where I live. I had gotten a few quotes upwards ~$100 from a few other places before thinking about calling my insurance about it. I swear I had paid like $15 at some point in the past few years somewhere back in Ohio, but maybe I'm misremembering. This is more a testament to my insurance than Safelite, but I didn't have to pay any deductibles and the lady who helped me over the phone to schedule the appointment was super pleasant, accommodating and efficient. As for this Safelite location, my appointment to get a small chip on my windshield repaired was at 8am as it was opening. A couple walked in right in front of me to drop off their car for another appointment, which took a good 5 minutes, then it was me. The lady who was helping us was perfectly pleasant even though it was early in the morning. I have very low expectations of people's moods when opening their shops in the morning, but I was pleasantly surprised. She even let me sit down to have my McD breakfast inside! LOL (Never expected them to say no, but you never know...) The job was done in less than half hour, which was on point to my expectations. As per usual, they gave the speech about how crack repairs are never perfect and you'll be able to see the remnants of the repair. It was to be expected, so everything was fine. All in all, I was super happy with the service!

Fair price, quality work, on time, three out of three. Hopefully I never need him again but if I do…read morehe's the only one I'm going to call

Quick communication but it took 3 different appointments across three weeks finish replacing my…read morewindshield. Black adhesive was left on the windshield from the windshield being installed. I'm hoping windex will take it off.

Quick easy transaction. Called one day, in the next and out the door in less than an hour. Very…read moretransparent about the chip staying visible to a potential crack. Fast friendly service!

We've had Jason help us with several glass repairs and he is AMAZING!! My mom broke her…read morepassenger side mirror off and he was able to find a replacement on Ebay for us. Once we got it, I called him, he stopped what he was doing and he had me come there right away and changed it out while I waited. Even though he had to take the whole door panel off to get to the wires, he did not charge anything extra. Such a polite and honest dude!! I've recommended him for the past 5 years and will continue to do so. A+++++ and if I could give 100 stars, I would.

I absolutely adore Jimmy! Not only is he exceptionally knowledgeable about cars (any and every…read morecar), he is extremely compassionate in trying to understand the problems. How many mechanics do you know that are like that?! My car was like new when it was all said and done.

Jimmy was recommended to me by a close friend to replace a water pump on my Toyota Sienna. His…read morequote was fair and the customer service really stood out above the rest. He greeted me with a handshake and a smile and then took his time to get to know me. My van is happy and so am I. He is now the mechanic that I recommend to all my friends and family.

I had a broken tailgate glass and asked a couple of quotes on yelp, German from Viper replied very…read morefast and give a very good price, based on the number of the reviews, I scheduled appointment with him. He arrived with his van, did a very professional job, but one of the parts on the truck accidently broken. He assured me that he will take care of it, a couple of days later, he found the parts, drove to my house and get it fixed swiftly, voluntarily gave me some discount. I think that Mr. German is an very professional and honest person, he really cared about the business and clients. Highly recommended.

Jermaine and Juan came over and fixed up the window in no time. Went above and beyond in cleaning…read moreup the mess. Great job, thanks guys!

I definitely recommend Gerber Auto Body and Glass…read more I have used them personally and through my prior business. They do great work! Very professional and courteous !

Had a great experience working them. I took my car back for some warranty work after some slight…read morepaint defect after 4 years and Robert in the paint shop went above and beyond. He made the car looks like new again! Would go back.