Bad service, dirty vehicle. I will never rent at this location again. I don't recommend this place.read more

They always seem to now only having one customer service rep and there is always a line of…read morecustomers!! There is a lady that works there but says she can't help anyone. All she does is just walk around doing nothing! The white guy rep was rude! Also he stated no pets allowed in the car. That's NOT Hertz policy. It is on the website Plus there was a sign in THAT location that they do allow pets, you just have to make sure you leave car clean so you don't get a cleaning fee.

While sitting in my car brand new van, a piece of metal debris flew off of a junk removal truck and…read moreleft a long, deep scratch on the side door that was deeper than the clearcoat! My insurance company scheduled me to drop the van off at a collision repair repair shop close by, but I'm glad I looked it up on Yelp before dropping it off because they had terrible reviews! So after searching on my own, I discovered Reliance Auto Collision, which was also close by and had fantastic reviews as you can read here. Elias asked great questions, and provided great communication and customer service from the beginning, middle to end which greatly reduced the stress. Being that this was a brand new van with a specific type of metallic paint, I was extremely concerned about getting a perfect match and that's exactly what Reliance delivered, thank God! They made sure I had rental car arrangements in place, but above all else, I was thankful to be treated respectfully as a human being which greatly reduced the anxiety that typically comes with auto repair. Reliance Auto Collision is an easy referral, and I pray for their continued success.

AMAZING CUSTOMER SERVICE !!! Highly recommend this autobody…read moreshop. Elias very friendly and provided helpful guidance how to navigate insurance. His team did a good job repairing my husband CRV.

This enterprise office has always satisfied me when I need a . Rental , Ive been coming here for…read moreyears I never had any real serious issues. I always received affordable rates and Discounts , and very professional...

On 8/30/2025 I purchased a 2022 Mercedes Benz GLB from Enterprise Car Sales in San Leandro, CA…read moreputting $5,000 down. Within the week I had to take the car in to the shop for rattling when the AC was on. Turns out something was installed backwards. Within the second week the Apple Car Play started failing. I took it to the dealership, one of the gentleman came out and did a quick troubleshooting (deleted devices and added back). Fast forward to March 2026, Car play has FAILED. I take the vehicle for an oil change and find that the engine is failing, including an engine oil leak, coolant system failing. While trying to establish the validity of the warranty and find a good shop for the repairs the car has shut off in traffic twice, continues to run hot and the breaks are going out already. I have spent $600 on a rental car. I have reached out to San Leandro several times and spoke with Boris. The last of which he offered a discount on the rental which still totaled $600 for how long I will need the rental. I asked explicitly to speak with a Regional Manager about surrendering the vehicle and submitted an online complaint more than three weeks ago and no one is responding. I have also filed a complaint with BBB. And by the list of other complaints I'm not the first person sold a vehicle that they claim has been through a rigorous "certification" and inspection and the ENGINE is failing months later.

They never answered the phone, so I was never able to make an appointment. Very odd behavior.read more

My car had one of its quarter windows smashed in over the weekend and I was able to call here and…read moreschedule to get it fixed the same day. The shop office was a little run down , but the service was very fast and the mechanic seems like an honest guy.

I rented a 12 passenger van from Kevin for a girl's day. He was fantastic to work with van was…read moreclean and drove great. Communication was amazing with fast response. Will be using his services again.

I rented a Toyota Supra, fantastic car, exceptionally clean, fairly priced, and effortless…read morecommunication, would rent again in a heartbeat!

My AC stopped working in my 2008 car. I knew it could get complicated and pricey, so after reading…read moreYelp reviews, I took it to A-One Auto. Lei informed and showed me everything he was doing. Not only did I leave with a working AC, but also felt like I attended a MasterClass in auto mechanics. I will definitely be going back to A-One Auto when needed. Thanks Lei!

Excellent service!…read more My passenger mirror/ housing needed to get a replacement Lei had me bring in the car to make sure that he didn't need to order excess parts/ charge for excess service. Once he determined the issue and the parts needed, he placed the order for the replacement parts and I put the deposit down. Parts arrived next day and I was able to bring the car in during my break. Within a few hours, my mirror was fixed. Additionally he noticed that the air in my car smelled funny, he asked if I wanted my cabin filter changed. I took him up on the offer and he quickly obtained the replacement parts and had it ready within the business day. Communication was great throughout the process and all questions were answered. He was friendly and professional. Repairs and service were completed so quickly, I barely missed a beat! Fast, reliable, friendly , would come again!

Great customer service. Always have the equipment I need they go all out of their way to provide…read moreyou with equipment you need.

They are very friendly and the guy pumping the propane always help me putting my propane tanks in…read moremy car without me asking. Pretty cheap prices compared from other places in the bay area. Very nice i reccomend!

Took my mom to buy her first car and it went smoothly from when we entered S&R to the process and…read moreto driving the car out. Great customer service from Esmeralda and the Manager and their team. Thank you again for a wonderful experience

Had a perfect - bait and switch experience. Found a car at a price that I wanted. I was seedy to…read morebuy at the listed price. Test drive was great and then when they got the paper work they added 2500 add-In for Lo jack and other stuff. And the sales manager says it is not negotiable. So we just walked out. Wasted an evening not sure what kind of business / customer experience these type of car dealers want to build. Heads up to the next person who is going there seeing a good price on their website. Make sure you call and get a OTD before going.