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    Quality Rentals

    4.8 (6 reviews)
    Closed 8:00 am - 4:30 pm

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    Response time

    20 minutes

    Response rate

    100%

    Services - Quality Rentals

    Machine and tool rental

    Outdoor power equipment services

    Propane

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    4 months ago

    Great customer service. Always have the equipment I need they go all out of their way to provide you with equipment you need.

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    8 months ago

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    12 years ago

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    U-Haul Moving & Storage of Thornton

    U-Haul Moving & Storage of Thornton

    (103 reviews)

    I've rented here many times over the years. I always get great service and the equipment is in…read moregood condition. I rented a trailer recently and once again received great service. I especially appreciate the extra help I recieved from Isaiah who helped me unhitch the heavy trailer in the dark.

    Hello fellow movers just a word of caution regarding this location unless you dont mind being…read moretreated like you are a piece of trash blowing through their yard... Customer service here at this location is the worst I have ever seen out of any U-Haul center I have ever been to... If could rate lower than a 1 star.... I certainly would. Due the recent passing of a close family member we were tasked with furniture and miscellaneous clean up and with the need of a larger vehicle; a small U-Haul cargo box truck was the perfect solution. Upon arrival at the facility, all the parking spots were taken except for one which was too small for our vehicle. Since we were only going to be a few minutes to pick up our truck; we decided to park in front of one of the U'Haul vans real quick to run in and grab our keys. Before I could press the button on the remote to lock the car; some big bald guy came running out of the store front yelling at us in front of other customers "Hey! You can't park there! You need to move your vehicle NOW and not park in front of that U-Haul van!" Im pretty thick skinned but when customer service is not your thing, YOU sir should not be a customer facing employee talking to your customers like that seeing is that we pay for your paycheck. If you hate your job that much or if it stresses you out that much, go find another one... Simple fix. The young lady at the counter was very pleasant with us and actually treated us like customers but AGREED with us by saying "yeah, he is a little rough" when we were expressing our concerns about how he treats customers and how absolutely rude and ridiculous he was... A little rough? The van we got had a 124,000+ miles on it... smelled like death and the gas mileage was horrible, we drove less than 10 miles and used 1/4 tank of fuel....Crazy! Needless to say, we will not be back to this location. We will give our business to Home Depot next time we are in the need of a trailer or truck. Trucks are are a little more but trailers are by far a much cheaper rental with better customer service. You'll thank me later.

    Quality Rentals - machinerental - Updated May 2026

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