I had to move quickly and obviously had to have my wifi/ cable turned on at my new house. Tech came out and connected it no problem. Next day my neighbor says his wifi is off and asks to share mine, no prob. neighbor schedules Cox to come check what's wrong with his Internets.. the Medley tech that comes out immediately shuts off my internet/ cable and says the tech that connected mine did it wrong and he was fixing a mistake that was made. I asked him to please fix the new problem he made for me by disconnecting my Cox services.
Tech advised he was calling his supervisor for advise, i asked if that was going to fix my services. He said he did not know. I was in the middle of moving and could not babysit the tech until he figured out how to do whatever it was Medley pays him to do. I came back to my house 2 hours later with no internet or tv. What an idiot, then i had to schedule someone to come out and fix tech 2's mistake. This time i begged Cox to please not use "Medley" as they were obviously clueless and just causing more problems to in turn create work for themselves as a sub contractor for Cox. Good scam, Medley, bs but good scam. read more