Great service, very friendly and helpful. Fast diagnosis and repair. Will definitely be reaching…read moreout again in the future!

I'm a senior who needed help. I got it ! Steve was excellent. He explained my set was too old for…read morerepair and replaced it with a model that suited my retirement needs. He took the time to determine what was best for me in my price range. If you're a senior looking for help, this is your guy. ..........John P

My Starlink went out and I went into a panic because we all know how dependent we are on the…read moreinternet these days!! So I reached out on Yelp at 11:00 pm for someone to come out and replace the dish on my roof and Dan responded immediately! At 11:00 pm! Over the next couple of days while I was waiting for the new kit from Starlink, Dan was super responsive and ready to come help. Ultimately, it all turned out to be a false alarm and I didn't need the service after all, but Dan was still very gracious about the cancellation so I promised him a great review and I recommend calling him first if you ever have a need! Thanks, Dan!

Prompt, friendly service. Fair price. Good communication…read more Prompt, friendly service. Fair price. Good communication.

Christian took care of us and knew what to do the minute we walked in .very helpful .very…read moreprofessional.we will be back .thank you

Just a bunch of money hungry mfs I came in July to TRANSFER…read moreSERVICES and the guy that helped me (Kade) closed my account and made a new one I did not know this until I got my bill for August and couldn't log into cox and bill was higher so I came into cox again and Mike (tbh the only good employee in there) helped me and got his manager and I explained what happened and they reopened my last account closed the one kade made and transferred my services and got me back at a lower monthly bill Now it's September I got three emails 240.00 for my last address A credit of 35.93 for my new address but closed account And now a bill for 176.00 I walked into cox explaining the situation And they could not help me one of the guys even told me I had to pay that new bill with the 66.00 partial service few like I didn't just explain the situation three times Clearly no one knows what they are doing and then they told me I need to call billing and their customer service line what the hell is the point in having a cox store and they can't even do the job correctly? I am beyond frustrated with the customer service and situation at hand and guess what? It's now 7:32pm and I just got home and have NO WIFI (now I have to call the customer service line, great more and more of an inconvenience) Clearly no one knows what they are doing I'm literally crying from frustration My account never should have been closed the first time just because that first guy wanted to get a credit to open a new account because now I'm having to deal with all of this with ZERO HELP

We went months with excellent, uninterrupted service and then...wham!...three "emergency" service…read moreupdates that halt service for up to six hours at a time. They just arrived in the neighborhood. How can they already need updates? Are their engineers fouling things up and then desperately trying to fix the bugs they created? If not, I'm surprised, because that is what it feels like.

Internet has been down for 14 hours. No communication, found out on Reddit from others. I work from…read morehome. Don't answer the phone and even the chat hangs up on you. I'd rather have Cox, who at least responds to outtages. I'll be going to the store in an hour. They are only open 4 hours. Incredibly disappointed in this company.

I have been sick of Cox expensive TV for so long and finally did it! I bought a $20 digital…read moreantenna and a Tablo (streaming & DVR device)from Amazon, $165. I hooked it up to a 4gb hard drive I was not using and "Poof", no more $100 per month TV bills and I now had a 4gb DVR which is good for thousands of hours of recorded shows. All the channels came in perfect except 12 NBC. I moved the digital antenna all over but no luck. So I did some research on TV antennas and came across Free HDTV AZ, and the owner TJ. He had a $50 off coupon on his website so for $250, TJ stopped by, provided and installed the antenna with pole mount, and professionally ran the cable down my wall and into my house and hooked it into the back of my Tablo! Boom, now I got all the channels including channel 12. So, $415 later (approx 4 month Cox TV bill) I have free TV! If you are a DIY person you can get an outdoor antenna and mount it yourself and save $100. If you are not a DIY then call TJ @ 480-206-2407. He also will install your Tablo for an extra $50 and your Roku $25 if you need him to. Now a word about Tablo. It is a streaming and DVR for your over the air free tv all in 1 little box. It is compatible with any streaming device like a Roku or Fire Stick, etc. With a Tablo you can stream the free TV to any TV in your house that has a Roku like device. You just download the app on your streaming device and you are in business. You can get the recorded programs at any TV too. Also you control the Tablo from an app on your phone if you want to. The cheaper Tablo I bought has two tuners. This is the 1 I bought. Be aware that having 2 tuners means you can record 2 show at the same time only. If you have 4 people in your home you might want to consider the upgraded one with 4 tuners. The quality of the TV picture and the recorded shows are HD. Truly amazing. When you call TJ, tell him Ron sent you. Now if there was a good alternative to Cox on internet ...........

I put up with pixelized over the air broadcast for over a year using an amplified indoor antenna…read more Finally decided to go with an outdoor HD roof-mounted antenna. Mario was on time, very professional, did a FANTASTIC job on the installation, and I am 100% satisfied with the install and performance of the antenna. Even my wife (who is very much OCD) is glad we went with the roof mounted antenna. The reception is way better than I hoped for, and we get nearly twice as many broadcast channels as we did with the amplified indoor antenna. We ran the antenna cable to our HD HomeRun DVR box which uses our router to send the broadcast station signals to our iPhones, iPads, Windows PCs, and 5 TVs using Amazon Fire Sticks. My only regret is that I wish I wouldn't have waited so long to do this. Thanks Mario!! I couldn't be happier.

Gilly WOW'ED me. Very approachable, took charge of my situation and handled me with care. I was in…read morebetter hands than ALL STATE. If I had 1 suggestion it would be to give Gilly a raise. He OWNED the situation and made this my most favorable and memorable experience! He's definitely the cream of the crop. I would say his customer service was platinum but the truth is he was priceless!

Worst experience and worst customer service I have ever received. I was lied to when I made my…read morepurchase and then got called a liar by management when I went in to have the mistake corrected. I have been a Verizon customer for over 10 years and have never experienced something like I did with management here.

Luis is one of the most knowledgeable technicians around and Sun Desert focuses on treating the…read morecustomer right!

From the owner: Sun Desert Communications, LLC has been proud to be your local authorized DIRECTV retailer sInce…read more2015. We strive for unparalleled customer satisfaction and provide the greatest possible service experience for our customers. We aim to provide the the best product available, making the ultimate benefit of our customers our number one priority. Call us today and get the entertainment experience you are meant to have.

We have used JB Smart Home Solutions on 3 different occasions to mount TVs and security cameras and…read moreeach time we have been impressed! They have very quick response time, arrive when they say they will, reasonably priced, and get the job done quickly & efficiently. Highly recommend this business!

Just hired JB Smart Home Solutions to mount a new tv in my living room of a townhouse I just…read morepurchased. I found KB thru Yelp and was impressed by the strong recommendations; they didn't disappoint. Jesse arrived on time and had the tight tools and expertise for the job. Appreciated Jesse assessing the pre-existing situation and partnering with me to reach the right path forward to integrate the new equipment. He successfully installed a new tv mount, sound bar mount, and then attached both devices. Also felt that Jesse was very thorough, cared about doing a quality job, and had best in class pricing. Thoroughly satisfied and would definitely hire JB Smart Home Solutions again.

I installed Trepic and could not be happier. Their customer…read moreservice is ON POINT, and they are friendly folks too! Great speeds, great reliability, and solid connectivity. You just can't go wrong with TREPIC NETWORKS

We had this internet provider for a long time and they have A LOT of outages. Towards the end when…read morewe canceled it was averaging a couple times a month and it had a severe impact on my ability to work from home. So I canceled my plan, and now they've just told me they won't prorate what I was billed for because it was "so close" to my next billing cycle. That's 12 days. About 31$ if my math is right. Not to mention we haven't even been using the service for the prior week. And Anthony I did NOT have a yearly subscription I had a month to month plan so acting like you did me a "favor" for not charging me a cancelation fee is BS.