I bought a pair of ski boots here a few seasons ago and they fit fine in stores…read more But after a full day of skiing in them I noticed my pinky toes would go numb. I let this slide since I only go once or twice a year. But since I am going on a three day ski trip this year I figured I owed it to my feet to get some work done on my boots. Even after many years the staff at Ski Bum still punched out my boots for me free of charge because all of their boots are sold with a fit guarantee! (You definitely won't get this type of service if you shop online for boots!) They do not work on your boots straight away so bring them in a week before your next ski trip. Anyways I have been wearing my newly punched out boots around the house and they fit great! Thanks Ski Bum! You have my business for life

Above and beyond customer service tonight. My husband drove my two boys for what I thought was…read moretheir scheduled boot fitting, but I was off by one day ... the store was closed but Chris answered the phone and opened the store JUST for my boys. We have been renting skis for years from Ski bum and tonight truly showed exceptional customer service! Chris- thank you!!!

Walked in expecting to need to buy new boots, but the very helpful and knowledgeable Isaiah, after…read morelots of discussion and measurements, suggested new boots were not really needed. In my experience with Buckman's Ardmore, this "customer first" attitude (rather than making as many sales as possible) is par for the course. I would never go anywhere else.

I had such a great experience getting fitted for ski boots! they pulled so many for me to try on…read moreand gave me a really through consultation until we found something perfect. The staff is really knowledgeable and they have a great selection.

The family used Cabin Craft three years for a full tubing trip down the Perkiomen Creek. The…read morecommunication, price, tubes, and shuttle were great. We had so much fun we bought our own tubes during the winter. So, the past two years we used the shop just for their shuttle service. Service still has been very good!

Cabin craft is a very personable ski shop with friendly staff. They were very helpful for whatever…read morehas been needed. From sales to the quick turnover of my sons wax and sharpen to his board.

I'm just voluntarily adding to the 5-star reviews and glad to. Called the shop about a snowboard I…read morepurchased. The board was very fairly priced. The owner picked up. Super nice guy and accommodating. This was one of the last boards left on the planet for the model I was looking for. Went out of his way to offer a signature upon delivery. When it showed up, you could tell they took extra precautions with packing materials to make sure the board wasn't damaged in transit all the way to California. Absolutely stoked on it. I will gladly go out of my way to support this small business in the future where you feel like a customer and not just a number. They're hard to find these days. Stay rad!

Best skate/snowboard shop around. Been getting all my gear here since I was a kid. Helpful,…read moreknowledgeable staff, fair prices, all the best gear you could need to shred. Support your local skate shop!!!!!!

I recently purchased skis and bindings from Buckman's and was disappointed with the overall…read moreexperience. When I called ahead, the employee I spoke with couldn't answer my questions without repeatedly asking a colleague. They charge about $45 to mount the bindings (discounted from $115), even though both the skis and bindings were purchased there. In my experience, most shops mount bindings for free when both items are bought from them. The skis also had to be sent out (understandable) but then I would be paying for a service and unable to ski for about a week or so. I went to Blue Mountain and found their services to be cheaper and faster. The employees were friendly and knowledgeable--unlike my experience at Buckman's. I'll be going there from now on.

We were at the Whitehall store twice during this ski season. My son's boots were tight. Both times…read morewe saw Nick. He was amazing. Nick was able to help us solve the boot issue. He was very knowledgeable! We will definitely be back next season. Nick is truly someone who cares and loves his job!

They were super helpful when picking out snowboarding boots. Even fixed up my board! Quality…read moreselection of items as well

Great customer service, highly recommend! Really helped a first timer navigate what was needed and…read morewhat wasn't. Very friendly staff!

I had a very disappointing experience at the King of Prussia location…read more We purchased multiple ski items as gifts, including a child's helmet that turned out to be too small. The helmet was unused and returned within two days, yet the front desk employee named Jane refused the return, claiming it was "used," which is simply not true. She also stated that goggles must have tags attached to be considered new -- however, the goggles were sold to us without tags in the first place, exactly as we received them from the store. If tags are required for returns, that policy should be clearly explained at purchase, not enforced retroactively. Jane repeatedly emphasized that she had "worked there for 15 years" in a condescending manner, dismissed our explanation, and was extremely rude throughout the interaction. The tone and treatment felt disrespectful and unprofessional. Between being sold items without tags and then being denied a return based on those same missing tags, this experience felt unfair and frustrating. I expected much better customer service from a store with Buckman's reputation.

Great experience. Went in for a last-minute repair to my old snowboard bindings and they cheerfully…read moreand adroitly fixed both and sent me on my way -- and they refused to accept payment! Very nice. Will definitely go back.

Our family has purchased all of our bikes with this company for years. Our oldest daughter learned…read morehow to ride a bike in the back of their business lot! Pleasant staff and great selection! Our favorite brand is Fuji bikes. We're not professional bike riders but we love this shop and repair services! If you're going to buy a bike for your child THIS IS THE PLACE! Value is great because you can also trade in your old bike!

Becca & Co. did a wonderful job on my Rocky Mountain Powerplay Fusion which has several thousand…read moremiles on it. We patiently waited for parts to arrive throughout the Winter 2026. After a substantial wait of several months, She managed to have Rocky Mountain provide a brand new Dyname 5.0 motor instead. She also upgraded the rear wheel/hub as well as provide a tune up. I've been riding the bicycle for the past month and it's as good as new, IMO. I highly recommend Becca, Loweriders, and Rocky Mountain bikes.

DJ was absolutely amazing with my kids! He made them comfortable and provided exceptional customer…read moreservice by escorting us around the store so we could get everything we needed for soccer and baseball season. Highly recommend this store and I'm so glad we chose to go here instead of a bigger retailer like we did last year.

They still had Eagles merch left even on Super Bowl Sunday! Lovely, clean store, nice employees. Go…read morebirds!