Whoever raised Ethan who works at this location in the shoe section - please be so proud. Your son…read morewas attentive, kind, patient, offered another suggestion after I mentioned the sneaker I had done research on and why and I LOVED the one he suggested! He shook my hand, introduced himself, etc. It was SUCH a nice experience. 10/10 customer service, that kid is going places!

This is in Downingtown and within the small shopping mall next to BJ's and Wegmans. Parking is…read moreplenty since it's a strip mall. I go shopping here for shoes, tennis gear come on softball gear and bicycle accessories. They have a good customer service mindset, especially at the bicycle section and shoes. Are there items like garments clothes you have to figure it out on your own. The price might be a little expensive, but if you have a credit card with them, you will accumulate points and Avail it has coupons down the line. I have also seen online coupons of Coach coupons being honored by the store, which is cool. The softball collection of bats gloves and balls everything seems quite sufficient enough to shop. Overall a good place to shop you can also check online pics sporting goods.com to see if they have items on in stock and then go to the shop or you can order for pick up to that's a cool option as well.

A good supplier of hiking/camping clothing in Glen Mills. Not too much outdoors gear tho'.read more

I recently went to Trail Creek Outfitters as an alternative to REI, as my husband and I like to…read morespend at smaller businesses whenever possible. I purchased a beautiful men's full zip jacket, a women's wool blend sweater, and a Patagonia hiking shirt that was 50% off. The young man who rang me up was incredibly nice and very chatty. So much so that he accidentally rang up my purchases at full price. When he realized this, he rang me up again, saying, "Don't worry, you won't be charged twice." Long story short, when I went through my bank statement a week later, I'd been charged twice. I went in today with my statement and the clothing and Kyle was INCREDIBLE. Apologetic, helpful, reassuring, saying he'd "take care of it and contact" me tomorrow. THIS IS WHY we love smaller businesses. They are HUMAN and although like all of us, sometimes make errors, they rectified it immediately. And now I will never go back to REI unless Trail Creek simply doesn't carry what I'm looking for. #customers for life.

Placed an order, items were in stock online But when I went to pick them up only one of them was…read moreready and it was not obvious that the rest of my order would not be ready till next week. The employee helping me at the registern couldn't seem to care less and kept giving me attitude. Essentially putting the onus of blame on me, not the company. I then told him that I needed those pairs as soon as possible because the storm was coming tomorrow. He begrudgingly helped me find several other pairs to replace those and I thought everything would be kosher, I would pay the difference on what they were. He never mentioned that due to their policy he could not cancel the original order and I'd have to pay full price for the new pairs and then blindsided me with another $300 bill. I was visually upset by this to which he gave me more attitude and I said this is not my fault and then he said well. "It's not my our fault either, "you can just not show up next and it will be refunded." We can avoid picking those up and you won't be charged. Again placing the problem on me. Never once apologizing about the situation just continuously giving me attitude. The customer service would be a zero if I could give it that. Zero understanding of my situation. Zero respect for me just clearly wanted to leave and as soon as we were done he walked to the back room complaining about his day. Why he kept blaming me and acting like I was the nuisance, is beyond me. I get it, the day was very busy and long. Clearly he had it, also not my fault and no reason to treat me that way. Never apologizing about the situation the online system created. Never expressing any understanding for my poor experience. Never warning me that I'd have to pay twice and wait over a week for my money to be returned. Just blaming me and behaving very poorly. Oh, and the dude was going to throw away my receipt and I had to ask for it. What a PR*** I will go to KoP and avoid this location moving forward. Oh, the gentleman in the shoe section who helped me, he was fantastic.

Been here numerous times and always impressed by the level of customer service. I always find that…read morethey are extremely knowledgeable on the products and really educate you on what might be best for what you're looking for. Great items here and all decent prices too!

Great crew at this Orvis. Excellent selection of apparel and fly fishing supplies and some…read moreexcellent knowledge by the shop staff.

I used to love Orvis clothing. Shopped there all the time -- for decades. Their clothes were…read morealways classy and 'classic' and I didn't mind spending a little extra $ because the quality was always top notch. Lately, their clothes look horrible. I just got the Women's Early September 2023 catelog -- even the model on the front cover looks horrible -- she's a beautiful woman and she looks frumpy. There's literally nothing in this catalog that says "Buy me". Perhaps some marketing focus groups told them to go in this direction -- but it's causing me to go somewhere else. Their women's clothing line just doesn't look good -- for ~the last year. If I wanted to shop at LLBean -- I'd shop there. Good luck.

I bought a Kel-Tec P17 here last year - December 2024 per my credit care statement. It was my first…read morefirearm and the purchase went smoothly. At this point I have been to several other stores so feel more comfortable reviewing this one. All of the staff here were friendly and welcoming to me as a beginner on a budget. Was happy to see some diversity in the staff; definitely made me more comfortable as a young Asian woman. For the record I have felt welcome in every gun store I've been in thus far. I appreciate how honest the gentleman who helped me was. He actually recommended I try some guns out at Relic Firing Line before committing to buying anything at this shop. He seemed genuinely interested in making sure I got the right thing for my needs. The prices were not the best compared to what I saw elsewhere online but the location and service were good so paying some extra was worth it to me at the time. I will definitely return. Based on the reviews it seems other people had poor experiences here, which is unfortunate. I had a good experience with all staff there. They accepted my credit card, despite what another review said.

Very disappointed. I went to make my purchase and after waiting for the two customers ahead of…read moreme, found they only take cash. Clerk said it had been that way for two weeks! I'm sure customers are not pleased after shopping for a while, and then finding this out. I doubt people carry hundreds of dollars cash when buying the pricier items, like rifles, etc. There should be a big note on their website, and on the front door. The sign at the sales desk was drawn in ballpoint pen, so not prominent unless you are up close. Not going back.

Great selection of surplus supplies. Friendly customer service and decent prices except for…read morebackpacks which get into triple digits. I thought surplus would be a bit cheaper. But still a small business run by guys who I'd definitely want on my flanks in combat! Regret not getting ammo boxes. They have plenty and in good shape. Check it out if you're visiting Cabela's!

They have a very knowledgeable staff and everyone is super friendly. They have a great selection…read moreand if they don't have it, they'll know where you can get it. It's a definite stop when in the area!

I had a Cabelas credit card that had over $160 in earned points that I did not spend. I had not…read moreused the card in a bit. They claim they sent me a cancellation letter in August that I never recieved. They cancelled my card on December 19th and took away my points that were the same as money in Cabelas. I did not receive that cancellation letter until mid January. They just took away the money that I earned using their card. I called the credit department and they told me they could not give me back my points or reopen my card that was dated to expire on 03/29. How can you take away something that someone earned? They should have sent me a gift card to Cabelas for the points that I earned instead of keeping my money. I do not consider this good business!

Angry I take my kids go see Santa. They tell me if you don't have a reservation. your not able…read moreto see Santa because we close at 5 I've never heard that you have to have a reservation to see Santa I never seen on their webpage I have to have a reservation to see Santa it should be like it always been first come first serve Meanwhile, you have all these adults that are in line seeing Santa does that make no sense to not me

The guys in this place were beyond helpful. I just went in looking for fishing spots and they took…read morethe time to share some with me. Def will be back to buy supplies when I need some

These guys are friendly and well-stocked. Their prices are lower than my friends have paid at other…read moreammo shops. Will definitely visit again in the future.

We always drive through this area with all the little shops but we never stop in any. So we were…read morerunning around the other day and decided it's finally time. That how we stumbled on this little gem. Faherty, marine layer, Vuori, and Patagonia. It's a really cool place. Great brands. I liked the layout of the store. Pretty cool place. Half the store on the left side is Patagonia. There must be anything you want in there. One of the workers told us it woman owned also. My only gripe is there was no men's clearance rack. Unless I just missed it. I am a cheap ass with expensive tastes. That drIves me straight to the sale rack.

DONT Waste you're time with this company. Ordered nearly $1200 worth of stuff on their website. Get…read morean email back stating my order was canceled due to them not having a box big enough. Lol use separate boxes, Hello! Called them about it and they tell me there is nothing they can do. Hard think outside the box when you don't use your brain. What good is a company selling goods online to ship if you can't ship them or won't put in the effort to.

(This was a few months ago so the details could be a bit iffy.)…read more This was a very impromptu trip and everything at Edge of the Woods makes doing that easy. Head to the website, book the date & time you want and you're done. www.watergapadventure.com/river-trips A few things worth noting: They offer multiple trip lengths. The standard 4-, 6- and 10-mile trip (Smithfield to Portland) are all booked generically and then when you get there you tell them what you want to do. All pricing is the same which believe me compared to others companies, that's very different - in a good way. They do offer two other longer trips but those require calls to the main office I assume to assess river conditions; your own competency and shuttle availability. The main office in Delaware Water Gap is very easy to find and there was plenty of parking on a quiet post-Labor Day Monday. You check in, you're handed a laminated map, life jacket and given a brief route explanation and then you're off in the van. One problem arose and it was kind of a PIA but it was worked around. Most companies have different types/sizes/models of kayaks and quite often, will ask you what you prefer. Not here. When we left the office, the guy driving didn't say a word to me until we get to Smithfield Beach to unload. He had a few kayaks pre-loaded in the carrier but definitely did not look at them before we left. One of them had a broken foot pedal that he said couldn't be used, another was very much designed for a smaller individual (i.e. if you're taller and/or taller & larger it ain't happening safely) which only left two tandem models. Using a tandem as a single individual is not the end of the world but especially when the seats are still left in the two person configuration (i.e. one front and one back versus the rear one being placed more towards the middle), it's a PIA to maneuver the craft and you are paddling harder to get the job done compared to a single. The scenery along the route was decent. You could see a bit of the Shawnee Resort and Golf Course, an old stone bridge abutment in the middle of the river, under and along 80 and then when you get into the Water Gap itself with the high cliff sides. Very picturesque. Once you go under the old train viaduct in Portland, you give the office a call for the shuttle to meet you at the out point which is at the Portland Pedestrian Bridge. The whole experience was about four hours door to door to cover the ten miles on the water plus the shuttle to & from the pick up and drop off points. Lots of nice scenery, due to the low water level there wasn't much in the way of current except for the area around viaduqt in Portland and even that wasn't bad. I'm not a big fan of the equipment here but I wouldn't let that deter me from coming back in the future for one of their northern longer trips.

We had a blast. We has a very Larissa group, pick up/drop off was well coordinated. Staff was…read morefriendly and informative. Looking forward to doing it again!