I down graded them to three stars, I made a special trip for a pickup, and they were closed. No…read moreexplanation on the door and their phone had no answering message. Customers expect posted hours to be honored.

I've only visited this business twice, but I already look at it as my go-to gun store in Redding…read more Today cinched it: I had a revolver with a dragging cylinder, and happened to catch one of their gunsmiths at an idle moment. In fifteen minutes, he corrected the problem for a reasonable fee. Look, y'all, I actually like that place across town that doubles as a pawn shop. The guys there are friendly and knowledgeable enough, but sheesh, sometimes I wish I could find an Army cot to nap on while I'm waiting to talk to someone. I recently bought a gun at THAT place, and paid fifteen dollars less than what Bastiani Arms charges. But then, if I'd bought the gun at Bastiani, I'd have about an hour of my life handed back to me. If saving every dollar is important to you (and believe me, I can get behind that with my Scottish ancestry 'n all), go to that other place and wade through the throngs of people as you wait for what passes for customer service. But, if you're willing to pay a few bucks more (or in the case of a brick of .22 ammo, eighty cents more) to deal with a shop that has it together, go see the folks at Bastiani Arms. Sometimes, you really do get what you pay for.

I recently purchased a firearm and did the private party transfer through Jones' Fort. I live seven…read morehours away so this purchased required two trips up north to the store as well as multiple calls with questions that I had. Each phone was answered by friendly staff. They were patient and answered any questions that I had. In store I got to deal with both Jaime and Jacob. Both of these guys were very friendly, helpful, and professional! Had great conversations both times in was in the shop. I didn't experience anything like previous negative reviews indicated. I think they may have gotten a bad rap! All in all a great place for all your firearm needs!

I should have read the reviews before walking into this place…read more I walked in and immediately was asked to show ID. Didn't think much of it since I thought this was the store policy or something. I was greeted by a younger gentleman, he was very helpful and seemed eager to answer my questions about a firearm while the older man was very condescending and nudging him to stop talking to me. I felt like I was not welcome in their store. Every question I asked the older man was answered with an excuse on why they couldn't help me. None of the other customers that walked in while I was there were asked to show ID. Then after reading all the other reviews I realized it wasn't because they couldn't, but because they didn't want to help me. Also their prices are way to high. Redding guns, the gun cave, Bastiani arms and sportsman's have always been very friendly and helpful. I'll be going to them for any future purchases.

I have only had positive experiences at this range. Prices are fair and the staff are helpful. I…read morehad a safety/intro lesson here and I'd recommend it to anyone that's considering handling firearms.

A group of uniformed deputies and I walked in to look at the guns and asked for range prices.He…read morewalked away from us and said a sarcastic remark. When we asked to see a gun he then laughed and refused to help us. He was unprofessional and has terrible customer service.

Great find for all your hunting fishing shells bait gunsmithing licensing and expert advice from…read morelocal pros Call Jon for great service!

I've come here many times, and bought a few firearms from here. It is a small operation but very…read morefriendly.

Buying ammunition at this store is an odyssey. I think the ammunition counter guys flunked out of…read morethe DMV for being too slow.

Great selection and great prices with a knowledgeable staff. Easy to find your way around and more…read morethan ample parking. Only thing I wish they had more of were coolers.

I emailed them regarding gunsmithing on my Kimber K6xs 3 weeks ago and havn't heard a thing back…read morefrom them ???

I needed some upgrades made to a rifle that I recently purchased and was told about Jim from some…read morefolks who have used him in the past. I couldn't be happier with the work that was done, and it was also done in a timely manner with progress updates throughout the entire process. Going forward, I'll definitely use Jim exclusively for all my Gunsmithing needs. Great to work with, and a great experience overall. Wish I had the ability to rate him 10 stars because they'd be well deserved.

Dealing with transferring firearm difficulty's . Justin who was just filling in from another…read morelocation followed thru to the end of a 2 day debacle. Handled it like a pro .. appreciate the patience. Steven

Very good and knowledgeable people that they are always very helpful. The services that they…read moreprovide are very nice both in the gun area and in the clothing they have nice selection of products so you don't have to spend so much time online.