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Redding, CA

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Goldmart Jewelers

3.8 (52 reviews)
Closed • 10:00 am - 5:30 pm
Updated over 3 months ago

Services - Goldmart Jewelers

Jewelry repair

Goldmart Jewelers Photos

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My wedding ring that was repaired, flashed and had bands added to it. It's perfect and I love it! Thank you Goldmart!
M. G.

Update: I got my ring back but unfortunately it was still too small despite being sized up. It came back as a size 7.25 but needed to go to 7.75! They took very good care of me though and had it sent away and I was able to pick it up this afternoon. It fits perfect now and it looks beautiful. Whether you are ring shopping, needing work or repairs done on a piece of jewelry, or buying bands to add to my ring, I'm so happy to have had such a nice experience with all the employees from Goldmart. I will be back again! And thanks for taking such good care of your customers.

The beautifully finished creation!

My daughter and I went into Goldmart to look for a wedding ring. We were assisted by an AMAZING sales associate by the name of Tesha. She was very professional and really listened to what my daughter had in mind. She helped us find a ring that we were able to have a family stone put into the setting. It had to be ordered and she was great with updates as well as getting everything scheduled and done by the time we needed it. It came out absolutely BEAUTIFUL!! Goldmart had a nice selection of jewelry so if you need something for a special occasion go in and ask for Tesha.

Stress fracture where ring was resized.

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6 years ago

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10 months ago

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2 years ago

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2 years ago

The staff was very helpful and very knowledgeable. The store has good prices on their coins and silver. Thank you for working with me.

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3 years ago

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2 years ago

I recommend. Very good integrity and attentive in theyre' pursuit in better business.

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3 years ago

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8 years ago

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3 years ago

Business owner information

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Nathan H.

Elaine, thank you for the nice comment,

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7 years ago

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8 years ago

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Ask the Community - Goldmart Jewelers

Review Highlights - Goldmart Jewelers

“They sell estate jewelry as well sob if you're looking for a deal look no further.”

Mentioned in 3 reviews

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DeVons Jewelers

DeVons Jewelers

(18 reviews)

$$

Austin was very helpful today, and I'm glad I bothered to step in the Devon's. I found the ring I…read morewanted at a fair price that was cheaper than the department stores, and not much more than what I was looking at online. Plus there's a warranty, so all in all I'm a satisfied customer.

UPDATE: I don't know who "DeVons R. Business Owner" is that replies to the Devon's reviews. I have…read moretried reaching out to "David Garrick", the President & CEO of Devon's but my request goes into deaf ears. We have done all of our jewelry business through Devon's for over 35+ years. It only takes one bad experience to ruin all the good ones. This one cost me $475.00 and surely when Sandy says, " let me know what I can do to make this up" she sure as hell isn't gonna credit me or give me the money I lost because of their screw up!!!! For our anniversary, my husband bought me a set of diamond earrings many years ago. Every anniversary for 3 years he would trade them in for a bigger diamond earrings set. Fast forward.... Recently we traded in my wedding set because ever since the prongs were redone on my current set and the prongs would get caught and snag things and my clothing. Even after having it sent back to have the prongs smoothed down. When we traded my set in for the new set we had extra credit and decided to purchase a set of 14k gold Diamond earrings as a gift. The Diamond earrings were never given as a gift. So, we decided to trade the 14k gold Diamond earrings and my current white gold earrings in for a nicer set of earrings. Two employees, Karen and another guy could not find my older Diamond earrings in their system. I even told him to ask Sandy the manager she will remember. They kept saying, I didn't buy them there, I had to have purchased them somewhere else. I called back a couple days later and they still couldn't find anything. I wound up selling the newer 14 karat gold diamond earrings on Facebook marketplace and lost money on them. Because I don't wear yellow gold and I could not return them because it was four months after the purchase and there return policy is 30 days. Fast forward.... I was shopping for a set of birth stone earrings for a gift. While in the mall I briefly glanced at Devon's and seen Sandy (the manager) was working. I shared my recent experience with her and and how her employee said I never bought my diamond earrings there. Sandy explained something was going on with their system and found all 3 purchases of my diamond earrings in the system. I shared again how her employees, very adamant about how I did not buy them there. The last pair of diamond earrings she said were in her system as yellow gold, but my earrings are white gold. Same exact size and everything else. I may have had them put in the white gold setting years ago, but it would have been done through Devon's which they should have had a record of that. The following day Sandy called me with all the proof and verified, yes my earring were reset in WG by Devon's. (Photo of record attached) Karen was present and I told her she owed me an apology for being so adamant that I never bought my earrings there. Karen started acting dumb and making faces like she had absolutely no clue what was going on, let alone being any part of it. THAT PISSED ME OFF! So I walked out of the store. To NEVER return again! Sandy called me minutes later on my phone offering to make it right with the birthstone earrings that I was shopping for. A bit reluctant, I went back to Devon's and looked at the birthstone earrings. I did not feel good vibes at all and definitely wasn't getting any good deals she offered. I never got an apology, lost money because of it. I left and bought the birthstone earrings elsewhere. Its unfortunate I have to return every 6 months to keep up my warranty. But, I will NEVER give Devon's my business again!!!!

Harry Ritchie's Jewelers - Harry Ritchie's Jewelers, Gemstone Fashion and Fine Jewelry for Women

Harry Ritchie's Jewelers

(10 reviews)

This is going to be a long review ! If you want to get the…read morebest service, I recommend going to HR and asking for Mary Kate. I've been married 20 years and had my second upgraded solitaire from HR, for many years and it was fused to a wide gold band. For about 10 years, I'd been wanting to redesign it into something different but really didn't have any ideas. Saw a gorgeous ring my friend had done for an affordable price 45 minutes away from Redding. She brought in a bag of jewelry and stones and they redesigned it into something beautiful. So for a couple years, I said ' I'm going to go there and do that' So I finally drug the husband down, and took the drive. I was met with someone who was perhaps annoyed that I didn't know what I wanted per se, but I was very open to suggestions. I had 9 small Diamonds and would've been happy using anywhere from 2-9 of them. She wasn't really trying to help me with much to be honest, and showed me one way they could set diamonds with etching around it, and I didn't love it, so I think she dismissed me at that moment. She also told me, we could do nothing with my original wedding band ( she said it was too thin) and tried to sell me a diamond banded ring for $1000. Finally she said, I don't believe I can help you after our 10 minute meeting and I left there feeling a little stupid. I figured, HR, was more in the business of jewelry sales, and wouldn't be interested in my unconventional request. I viewed them as less of a small hometown jeweler, and more as a retail store. I decided I'd give it one more attempt before squashing the idea, as I needed a repair on my diamond mount anyways. Feeling bashful about trying, I just sort of said, you know I'd really like to redesign my ring. And Mary Kate decided to hear what I had to say. She was a sweetheart and said, we may be able to help. I gave her the measurements and a few days later she called me back and said the jeweler can cut your band width down and use 5 of your existing diamonds in the design. I had a price and limit in my head of what I was willing to spend as the last place told me it would be too expensive and not worth the time or trouble. The quote I received was just what I'd hoped it would be, and it's now been completed. I could not be happier. It's exactly what i had hoped it would be, and prettier then I imagined. If it weren't for the friendly Mary Kate, I can assure you, I'd never have attempted this ever again, so I sincerely thank you!i

I used to promote this company, but no longer. My spouse and I purchased our wedding rings and a…read morelifetime warranty from this location 25 years ago. Over the years, they honored the warranty several times--most notably when the main diamond in my ring fell out and was lost; they replaced it with the warranty. It happened two more times after that, and each time they covered the cost to send it out for repair under the warranty replacement of the stone if lost or putting it back in if I had been able to find it when fell out. They also regularly cleaned the rings whenever we visited the mall as well as sent it out to repair the prongs when worn one time. However, the last time the diamond fell out, everything changed. They denied any record of past repairs or maintenance and voided the warranty entirely, insisting I would have to pay for the full repair--at a cost estimated to be three times more than what I originally paid for the ring. While searching their new and old systems, they asked if four different past addresses and old phone numbers were mine--all of which were correct. Clearly, they had access to my historical information, yet still claimed I had never brought the ring in for service. When I asked how they had all my old addresses if I had supposedly never come in, they had no answer. I gave them ample time and opportunity to locate their records--both digital and paper--but they failed to find any documentation of the multiple repairs, cleanings, and diamond replacements they had provided under the warranty and the times they had sent it out for the repairs. This experience has shown me that the company is counting on customers losing their jewelry or their marriages so they never have to honor the lifetime warranty. Their integrity and customer service have significantly declined. Do not rely on them for a long-term commitment piece--they will not honor the warranty when it truly matters. I will never recommend Harry Ritchie's again and will pay a different jeweler to repair my ring. They will not receive another cent from me. It's no wonder they are closing multiple of their stores.

Kay Jewelers - Wedding Bands with Diamonds on it

Kay Jewelers

(2 reviews)

Passing through the area and decide to drop in. Initially it…read morewas to get the size of my finger. Upon entering we were greeted by Jackie, Zara, and Rachel. They let us know when they were available they would check in with us. The wait was no more than 5 mins which provided enough time to browse. I am going to mix up the names but the ladies will know who assisted us. When I mentioned I need to confirm my ring size Zara or Rachel was empathetic to my reason for the fluctuations in my size. Provided great knowledge on sizing and assuring that I was comfortable the entire time. After the fitting I showed the rings I wanted to try. She took note of what I was looking for and asked questions. From there she actually made a suggestion based on the questions and observations. It was her suggestion that was the best out of all the rings. That suggestion was the ring we purchased. The ring was also reasonably priced which wasn't a scary purchase. At the register, I was able to have addressed, which store would be best to have my ring resized. Jackie took note that it needed to be resized and I would take it to the store, the address was written down for which store to take. All three of them were great with my children while we were in the store. Jackie gave them lollipops with our permission And either Zara or Rachel did interact with them where they smiled and laughed. Overall, we left the store, excited and accomplished. The customer service is what made the experience for us. We hope that all three would get recognized providing such a positive experience.

I really like Kay Jewelers and how simple they make the whole ring buying process for you. All the…read moreemployees were really kind and eager to help. However, the store did look a little messy (like behind the counter), but maybe I just caught them at a bad time. We had a guy in particular who helped my fiancé and I, he was very knowledgeable, but his fingers were dirty (like black tips of the finger). Overall a great experience because we got what we needed to get, but those two points are the reason why I would not give 5/5 stars.

Gibson Appraisals

Gibson Appraisals

(6 reviews)

On 11/4/24 Mr Gibson did an appraisal for a loan. He took pictures of the entire home. Two pictures…read moreshowed the back of the home, hot water heater door in perfect condition. He opened it to check if the heater was "strapped " He dropped the door and severely damaged it. My grown up daughter and her friend were sitting on the back patio and witnessed the damage. Gibson left without saying anything. My daughter assumed that he would have the door replaced/fixed on another day. Fast forward to 3/25/25. My loan officer told me that Gibson denied doing the damage. His own appraisal pictures a my daughter an her friend can validate this damage. He needs to be accountable for his actions and fix or replace the door. Also his appraisal was much lower than realtor comparables for horse properties. Not happy with this business. Unprofessional and deceitful. Use a different appraiser!!!

Absolutely unprofessional and questionable practice. Luke came out to our home for an appraisal. He…read moreappraised our home at 800 sq ft less than it is. When we brought it to his attention, he took a week to send us the revised appraisal, which was only 5000$ more than the original one. Not sure how that was calculated. No doubt in order to cover his mistake without looking unprofessional. On the same day, he appraised a home that was 300 sq ft more for 60,000$ more. Additionally, our home had new roof, new exterior paint, new porch, new flooring, paint, and remodel throughout. The home that was 60,000$ more is in disrepair needing new roof, new exterior paint, new decking. His delay cost me the home that we were buying, and his new estimate cost me a lot of loan money. When I wrote him about it, of course he ignored me. What ever you do, avoid this business!

Goldmart Jewelers - jewelry - Updated October 2026

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