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Field's Jewelers

4.3 (38 reviews)
Closed 9:30 am - 5:30 pm
Updated 2 weeks ago

Services - Field's Jewelers

Jewelry cleaning

Jewelry repair

Watch cleaning

3 More Services

Watch part repair

Watch part replacement

Watch seal testing

Field's Jewelers Photos

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Recommended Reviews - Field's Jewelers

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I had such a great experience here!! Ryan helped me from start to finish. He was kind and very communicative. I told him exactly what I wanted and I got it! It's better than I could have ever imagined!! The cute dogs are a bonus when visiting the store too.

My dream ring, didn't want to take it off!
Amanda S.

Very knowledgeable and honest! We went in to look at engagement rings and they have the best selection in town by far. I found a ring I fell in love with and they were extremely helpful and patient, answered all of our questions. Gave us more knowledge then any of the jewelry places we been to and very honest! Wouldn't go anywhere else for my jewelry needs. Plus my daughter absolutely adores their sweet dog Abbie, she pet her the whole time we were there, put her right to sleep!

My amazing ring :)

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1 year ago

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5 months ago

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1 year ago

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2 years ago

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1 year ago

Very clean, very friendly. Will appraise for free. Most beautiful jewelry in Redding CA.

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2 years ago

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2 years ago

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4 years ago

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2 years ago

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2 years ago

Always a pleasure to work with Chris and the guys at Fields Jewelry. If you need any appraisals on your jewelry make sure to go see them.

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4 years ago

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2 years ago

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6 years ago

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5 years ago

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3 years ago

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6 years ago

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5 years ago

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5 years ago

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5 years ago

Dan C. was able to safely remove my wedding ring that had become too tight on my finger. Great expert service!

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7 years ago

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7 years ago

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9 years ago

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6 years ago

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8 years ago

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11 years ago

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13 years ago

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11 years ago

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7 years ago

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13 years ago

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Review Highlights - Field's Jewelers

I've loved knowing how well they've taken care of my grandmother's fine jewelry for many years now-as if it were their own.

Mentioned in 2 reviews

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Harry Ritchie's Jewelers - Harry Ritchie's Jewelers, Gemstone Fashion and Fine Jewelry for Women

Harry Ritchie's Jewelers

(10 reviews)

I used to promote this company, but no longer. My spouse and I purchased our wedding rings and a…read morelifetime warranty from this location 25 years ago. Over the years, they honored the warranty several times--most notably when the main diamond in my ring fell out and was lost; they replaced it with the warranty. It happened two more times after that, and each time they covered the cost to send it out for repair under the warranty replacement of the stone if lost or putting it back in if I had been able to find it when fell out. They also regularly cleaned the rings whenever we visited the mall as well as sent it out to repair the prongs when worn one time. However, the last time the diamond fell out, everything changed. They denied any record of past repairs or maintenance and voided the warranty entirely, insisting I would have to pay for the full repair--at a cost estimated to be three times more than what I originally paid for the ring. While searching their new and old systems, they asked if four different past addresses and old phone numbers were mine--all of which were correct. Clearly, they had access to my historical information, yet still claimed I had never brought the ring in for service. When I asked how they had all my old addresses if I had supposedly never come in, they had no answer. I gave them ample time and opportunity to locate their records--both digital and paper--but they failed to find any documentation of the multiple repairs, cleanings, and diamond replacements they had provided under the warranty and the times they had sent it out for the repairs. This experience has shown me that the company is counting on customers losing their jewelry or their marriages so they never have to honor the lifetime warranty. Their integrity and customer service have significantly declined. Do not rely on them for a long-term commitment piece--they will not honor the warranty when it truly matters. I will never recommend Harry Ritchie's again and will pay a different jeweler to repair my ring. They will not receive another cent from me. It's no wonder they are closing multiple of their stores.

Absolutely love them! We had an account opened in 2015. I…read morebought a tiny promise ring and within a week, I wanted a real engagement ring which they let me swap out so easy. Come 2019 my ring got lost and we went in to look and came out with the perfect ring! The store manager Kyle was such a delight to work with and is always down to earth. He never makes you feel like you can't get something you want! They are all easy going there and real people. I'll always give them our business.

Kay Jewelers

Kay Jewelers

(1 review)

Passing through the area and decide to drop in. Initially it…read morewas to get the size of my finger. Upon entering we were greeted by Jackie, Zara, and Rachel. They let us know when they were available they would check in with us. The wait was no more than 5 mins which provided enough time to browse. I am going to mix up the names but the ladies will know who assisted us. When I mentioned I need to confirm my ring size Zara or Rachel was empathetic to my reason for the fluctuations in my size. Provided great knowledge on sizing and assuring that I was comfortable the entire time. After the fitting I showed the rings I wanted to try. She took note of what I was looking for and asked questions. From there she actually made a suggestion based on the questions and observations. It was her suggestion that was the best out of all the rings. That suggestion was the ring we purchased. The ring was also reasonably priced which wasn't a scary purchase. At the register, I was able to have addressed, which store would be best to have my ring resized. Jackie took note that it needed to be resized and I would take it to the store, the address was written down for which store to take. All three of them were great with my children while we were in the store. Jackie gave them lollipops with our permission And either Zara or Rachel did interact with them where they smiled and laughed. Overall, we left the store, excited and accomplished. The customer service is what made the experience for us. We hope that all three would get recognized providing such a positive experience.

Field's Jewelers - jewelry - Updated May 2026

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