my ipad screen was completely shattered, Nick replaced it and it looks brand new! Thank you so…read moremuch!!

Rick has always been quick, attentive, and knowledgeable and his prices are extremely reasonable!read more

To the very competent, kind and hardworking young man that was working today, thank you. To say the…read moreleast, this young man deserves a raise, a promotion, and recognition. I came in with a screen glitch on my iPhone. This was stressful for me as my medical device is fully controlled from my phone. (Before anyone comes at me, yes I have backup options, they just are not as effective.) The young man quoted me and told me to come back in a couple hours. I expressed my concern with it controlling my medical device and he told me he would get it done ASAP. I sat in the shop and read my book while the shop kitty slept in my lap. What I witnessed over the next hour was impressive to say the least. He was the only employee. Person after person poured into the shop. One after the other he took the time to address what they needed and was polite and patient with them even when the person did not deserve it. He finished my replacement in an hour. An hour, that's it. In that hour not only did he replace my screen beautifully, he answered the phone, assisted customers with finding products, assisted customers with their phone issues, and answered customer questions. This young man did the job of at least four employees. I regret that I did not catch his name. If the business sees this review, I was there on 6/25/26 from 4pm-5pm. If anyone from that date and time leave a poor review on the business, please feel free to assume they are the customers that did not deserve this young man's patience or politeness. Highly recommend this business!

Great Service! I was in an out in 5 minutes and got a very reasonably priced ($25) screen saver!…read more Nice folks and amazing service.

Took my PS5 here to get fixed. They told me two weeks I called in two weeks cause I had no update…read more They sent it off to another location. Said it would take another two weeks but I finally heard back. They told me they can't fix it to come pick it up. I go and pick it up. They're on lunch break. I come back a second time a different day at a different time they're on a break. I finally get in there to get somebody and they told me that there is a 90 day policy that they will recycle it if they want the only proof that they reached out to you is them giving you a screenshot that is not legible. Customer service is rude. The guy comes out is basically like so we recycled your item deal with it. I told him I've come during your business hours and I live out of town so I can't just wait around for an hour for you guys to get back. He says there's a phone number on the door and treats me like I'm stupid. Needless to say I ask him for some kind of proof that they try to reach out to me before recycling. My PlayStation five I get a screenshot that only has the days they told me they couldn't fix it. If you want rude customer service to pay a fee that you don't get back if they can't fix it and for them to fix it on their own time, take it here just be careful with whatever you take there because they may tell you it's not fixable just so they can keep it for parts.

This place isn't a good place to go to fix your phones, tablet, or any device -…read more The quality has diminished substantially, and there is inexperienced technicians who look like children working in here with no experience. The value is good for what it is considering you're not even getting good quality service by an expert. These are children. I'm talking about working on your phone that have no idea what they're doing. It's like they're in training or something. I'm pretty honest when it comes down to it. I'm a technician so I understand, but for the value. They are affordable though.

Install printer or desktop computer. Fast helpful will continue to use for future needsread more

Poor communication and slow response times…read more I attempted to hire Fix N Plug after they responded to my project posting, but the communication was incredibly slow. The gaps between messages made it frustratingly difficult to get direct answers or establish a concrete repair plan. I am now looking elsewhere due to the lack of responsiveness.

I have a laptop and he had me come in right after I called. He showed me what I I was doing wrong…read moreand everything is working perfectly. Free advice! Very cool!

Chase is a god-send when my IT needs exceed my capacity. I highly recommend him and his rates are…read morevery reasonable and transparent.

Yes, it happened to me. I cracked my iPhone screen…read more.. A few people told me about this place after they saw my sad, sad, little screen. Eventually, after my paycheck was deposited into my account, I decided to go ahead and fix my screen. The guy that helped me was very chipper and nice. Plus, they had my screen fixed in less than an hour! It was a super quick and painless process. I must say it was a bit pricey, but definitely worth getting it done professionally. I would recommend Sell Phones if you crack your screen.

If I could give zero stars I would they buy mostly iPhone iPad and apple watch but when it comes to…read moreSamsung it's a no that's lame all you people care about is apple the gayest of all you have to pay for everything on it the chargers break easily and there too damn expensive Samsung you can do the same as an iPhone or iPad no wonder when I went into this store and all they had is apple products and had to order my products lame

Shout out to these guys .. Jim and Dave .. I had a problem…read morew a remote I got for my truck .. they went above and beyond to help me ... And didn't even laugh when I asked dumb questions .. thanks guys ..

Came in on a Monday around 9am to get keys made. No customers were here. The employee came out and…read moreasked what I needed. I asked for keys and she took my key and said that she needed to check if they had them....she did not return to let me know and the next thing I knew is she reappeared over thirty minutes later with my five keys. I mentioned that a few of them did not look correct and the employee said well you know sometimes house keys just don't turn out right. Not the friendliest service today but I got my keys....took them home to try them out and out of the five keys only two worked. UGH. I guess I will be making another trip to either get them fixed-if possible or my money back for the three incorrect ones.

Dog shit repairs, took phone in to have a new battery installed and they broke my camera saying…read morethat it wasn't them. Don't recommend this place in a million years. They are not honest and will break your shit and blame it on you or others. 70$ still charged for something that led to more damage than it had before joke of a business fr

I've a bad habit of breaking my phones and i have been coming to this location for over 4 years now…read moreand they have excellent customer service. Efren was very helpful. I appreciate them being open during COVID is a bonus. i would most def recommend this business to a friend. thanks again guys!

Came in on a Friday around 10:40am. There looks like a change in the store arrangement. I need to…read moremake a purchase and the item on the shelf has an 89$ price and on line it was 44!! The good thing was that staples does price matching and so I got a great deal!! The reason for the three star review ? The employee at the register was not very friendly. Very short comments and when I showed the price on line....she just asked so do you want the protection plan?? When I told her no and I wasn't quick enough to put in my rewards number the comments from the employee became even shorter. Not sure what's going on here but it's not the usual friendly interaction that I've received in the past. Hope things get better.

Visited July 25 2026 in Yuba City. See my receipt…read more First and last time here! They do Amazon returns and a UPS station inside. I had time sensitive documents that needed to be copied and fax so I went here. Nothing like the awesome Grass Valley location! 58 bucks to copy and fax. Another 19 bucks for a fax I didn't get a confirmation on! The 2 ladies pretty much ignored me when I questioned the charges and verification that they were sent. Not only that the copier made very faded copies ! It took over 18 minutes to fax one of the documents ( 9 pages ). That's crazy! Terrible experience with unhelpful employees. I left pretty disgusted. I am taking my papers to Oroville or Grass Valley where they have good equipment and don't charge you a hefty fee! Btw..parking lot is extremely tight.

Great store, very clean and plenty of parking. Sales rep I spoke to was informative and not too…read morepushy which was nice. I would highly recommend this store for all your cellular needs.

WarningA few months agoi when to cricket at the mall to make a payment and get a case for my phone…read more. the hispanic chick said that the case was $30 dollars we paid it and didnt get the case she said that she couldnt give me a receit because she didnt have printing sheets. Last night i went to pay my phone bill and paid 15 extra to be able to call to El Salvador. And today my phone was disconected I told tgem I would take tgem to court and they fix my line back.