This store is so wonderful helpful. The young man named " Trinity was very polite and super helpful…read morein fixing my new phone I bought from them this past weekend. Always come to this store because I don't have to wait, like in the mall store. Thank you for all your help! Your truly

This place sucks ass. And the service here is terrible. I would not recommend Verizon to anybody…read more And the staff here taking there sweet ass time to cancel five accounts I have with them. I'm switching to at&T and I'm paying half of what I paid at Verizon over 340 a month to 180 with home Internet with AT&T.

I just moved here from Sacramento and have been with this cell phone company for at least 6 years…read more was the best T mobile experience I've ever had. They made my boyfriend and I feel welcomed and important. They offered us water and told us about the speakers they currently offer and the hot rates they're cooking up. They were all so excited to be providing us with their service and help. I was able to get a new phone when mine stopped working within two days as well as have a lasting impression from the amazing customer support I was given upon arrival. I look forward to my next trip here!

Just today I had to call a T- mobile to have an account closed that someone had opened in my name…read more Unfortunately my information, including my social, were leaked during one of the T-Mobile breaches. I've had several identity theft problems since this all happened, and every time I contact T-Mobile about it they just give me the same scripted response. It really feels like the response from T-Mobile has been insufficient at best. This is third party store avoid going to this specific store, Specially with Silvestre.

I was having a hard time for days. I was tryin to port my number to a new service since I have weak…read moresignal with T-Mobile. I call T-Mobile and they were unable to help me since they were not able to send me code through my email. I was happy when a T-Mobile representative Joaquin help me out at my local T-Mobile store. He was able to assist me in getting my number port out. He went above and beyond just to help me out. Thank you and keep doing what you do best.

Junk service and garbage employees. The female employes at this location, I am convinced, were…read morefired from the DMV for bad attitudes and crappy service and this place scooped them up. The employes here alone are enough to stay away but the junk internet is another one. Had got the business internet that was supposed to be so great, its crap. High latency, slow speeds, drops remote connection thru team viewer when logging in from another location. No configurable settings in router they send you, hours on the phone with tech support to get run in circles. Save the stress, pay more elsewhere but stay away from t mobile.

Went in this am because for some reason Gemini started coming up when I would say "hey google"…read more Don't know why but I couldn't fix it so I had to go in. Tony was the gentleman that helped me. Very nice and helpful. Good job Tony

This branch is where we usually come to get all of my account services handled. They usually take…read morepretty good care of us but this last time, we were served by one of the workers who admitted that he had strep throat. When he realized what he said, he looked up at us and said, "I'm sorry if you get sick." He was sincere but this man should not have been at work. We were helped with what we came to do and it was done quickly, efficiently and with a good worker. My only complaint is that the services being offered by their workers should not be with people who are pushing through an illness that is contagious. This poor guy should not have been at work.

We had an issue with our account billing and I took our statement to AT & T in Yuba City…read more Joaquin and Rey both worked to resolve the issue. They were very patient and polite. Thank you for the Great service!

I have completely lost trust in this particular AT&T store. My experience has been that making the…read moresale or adding something to your account matters more to them than actually listening to the customer. I went in specifically to have my Apple Watch added to a line I have had for years. I clearly and specifically said I did NOT want my existing plan changed. They changed it anyway. They took me off a plan I had been on for years, put me on a more expensive plan, and increased my bill -- without even telling me they had done it. Had I not gone into that store, I could have continued using the plan I already had. What is especially unacceptable is how they handled it afterward. There was no acknowledgment that they had done anything wrong. No apology. No "I understand why you're upset." Nothing. They can sit there, make a change you explicitly told them not to make, look you directly in the face, and act like there is nothing wrong with what they just did. I was essentially told that the employee was "just following the prompts." That is not an excuse. Following a prompt does not give you permission to override what your customer explicitly told you to do. And now I have to call customer support myself and spend more of my time trying to undo a change that this store made without my consent. This is not an isolated experience. I was previously signed up for insurance I never requested and paid for it for years without even knowing I had it. I've also had an employee fail to give me my SIM card after I specifically asked for it because she was busy trying to sell additional services to the person who came in with me. At this point, my impression of this location is that they are focused on making sales and adding charges, not protecting the customer's interests. They will make the change, add the charge, or push the sale -- and when you point out that something is wrong, you're the one left to spend your time fixing it through customer support. If you go to this location, watch everything they do. Check your plan. Check your bill. Don't assume that because you clearly told them what you wanted, that's what they actually did. My experience has been that you have to protect yourself because this location certainly hasn't given me any reason to believe they will.

Yes, it happened to me. I cracked my iPhone screen…read more.. A few people told me about this place after they saw my sad, sad, little screen. Eventually, after my paycheck was deposited into my account, I decided to go ahead and fix my screen. The guy that helped me was very chipper and nice. Plus, they had my screen fixed in less than an hour! It was a super quick and painless process. I must say it was a bit pricey, but definitely worth getting it done professionally. I would recommend Sell Phones if you crack your screen.

If I could give zero stars I would they buy mostly iPhone iPad and apple watch but when it comes to…read moreSamsung it's a no that's lame all you people care about is apple the gayest of all you have to pay for everything on it the chargers break easily and there too damn expensive Samsung you can do the same as an iPhone or iPad no wonder when I went into this store and all they had is apple products and had to order my products lame

Bought my phone at this location (LG Neon) back in October and didn't have nearly the bad…read moreexperience the previous reviewer had. I suspect that might be a question of the sales staff. The young man that helped me was nice, friendly, and helpful. I'm happy with my phone and glad I went with this AT&T location. My only real complaint (and the reason I didn't give it 5 stars) is it was a little hard trying to find a phone without a data plan. I'm not sure if it's just AT&T or the industry itself but I don't want to pay $100+ for a cellphone bill every month. Luckily the young guy who helped me was nice enough to show me the phones that didn't require one. Other than that, I was perfectly happy with my purchase.

Ugh..where to start. Went in on St. Patty's day to get a new IPhone was helped by the rudest sales…read morerep. EVER! She mentioned more then once that she was in a rush cause she was supposed to be off already. She made it very clear she didn't have the time to answer my questions. We left the store already feeling buyer remorse. Then I happened to stop by a Best Buy in my area and found out that the A T & T Wireless rep. flat out lied to us on many basis. I decided to return my Iphone at the A T & T Wireless store and ran into a pile of problems. At first the manager didn't want to admit that his sales rep. messed up and didn't want to give me a full refund. After arguing back and forth we finally got all our money back and went to Best Buy and got my phone through the rep. there. BUYER BEWARE!!

District manager is lazy , disrespectful,rude.switching service back to xfinity , service is…read morehorrible and probably the worst cell store I've been to.

Hands down the easiest best experience I've had with getting phone service! Andrea is the best. She…read morezeroed in on our. Needs, and helped us make the best choice for our family plan of 4. Did not try to sell us unnecessary stuff and super helpful. Was quick and we walked out with 4 new phones and no headache. Our cell service was cut from 240+ to 110 with better features a month. They also have another store across the street and worked to get our phone cases in the same day. Thank you for the great work and she speaks Spanish! I'm sure many will be transitioning phones soon. Glad we did.

I have a laptop and he had me come in right after I called. He showed me what I I was doing wrong…read moreand everything is working perfectly. Free advice! Very cool!

Chase is a god-send when my IT needs exceed my capacity. I highly recommend him and his rates are…read morevery reasonable and transparent.