awesome service & priced fairly. he did amazing work & was very fast, book with him! :)read more

Arranged for an install, got a day set up. Never got a message or call to sset up a time. Pretty…read moremuch ghosted. Just a waste of time. I understand being busy, but leaving someone hanging is not good business.

Digital Security has been servicing our security system for 15 years. They have helped us make the…read morebest use of our system.

The Technician (Mike) knew what he was doing. Very efficient and assisted me with floodlight cam…read moresetup (both with the cam Ring app settings. I will be a returning customer.

I would give it 0 stars if I could. We just moved to Williamsburg and we had our service installed…read moreyesterday. It took them 7 hours. They messed something up with the thermostat and now we have no AC. It is supposed to be 90 degrees plus today. It has been a nightmare trying to connect with any customer service agent that isn't AI or that can actually do anything other than send messages to other departments. After 3-4 hours on the phone and chatbots, they cannot send someone out today to fix their own mistake and we have small children. They told us we have to sit in the heat and wait for a week before they can fix their own mistake. RUN, do not walk, away from from this company in Williamsburg.

Don't do it!!! These people have rescheduled and rescheduled my move-in for months, no call…read moreno-show, cancel the last minute and then this last time they didn't have all the equipment they needed because they charge you to move it. And on top of you still have to pay for your equipment, even if they suck which we did cancel!

This company is as good as they come. Well informed about the latest technology they help us stay…read moreon the cutting edge. They have great customer service and stand behind their work 100%. I recommend them whole heartedly. Stephen

Very, very happy with the purchase and installation of our new home theatre system. The price was…read morereasonable, especially considering the installation of a fairly complex system, which is beyond the capability of all but the most "electronically-handy" homeowners (myself included). Since we were moving from Northern Virginia, we were dependent on the recommendation of others -- and John (the company owner) was exceptionally responsive to our questions and timetable. (I particularly appreciated the fact that John permitted me to have a new TV shipped from Amazon directly to his shop, since we were "on the road" between homes and not yet in the local area.) The installation team -- Kevin and Cortez -- were on-time, polite, professional, and very helpful in walking me through the system operation. Moreover, John personally followed-up the very next day to ensure we were satisfied with the installation -- that's great customer service! I'd unhesitatingly recommend Spartan Pro-Tech, LLC for all your home theatre needs in the South Hampton Roads region.

This company is a fraud and rip off. Eric Massingill Sales rep lied about my package charged me…read more$1850 for 3 cameras then overcharged me for a keypad in the house. All said and done I have a cheap system I pay $39.99 for monitoring and another $15.00 for 4 cameras per month. When I needed another contact on a door outside he would not even call me back . Most unprofessional person I have ever been in contact with. I hope this company goes broke .,. Go with ADT not these crooks

Security Risk. After over 10 years of monitoring with this company, I took over my family home and…read moresigned a new 3-year agreement. Near the end of the term, I followed their official cancellation procedures and provided written notice more than 30 days in advance.After submitting notice, I was told my contract was two months longer than previously stated. I was also informed they would not release the system's communicator, which prevents me from using my own hardware with another provider. The company ignored my subsequent requests for clarification regarding this equipment lockdown.To protect my system, I ultimately had to change the programming code and replace the communicator myself to remove their access on the 3-year anniversary. Despite paying for the extra two months demanded, they billed me for monitoring services they could not actually render, including an interactive access fee for a system they no longer could connect to. Disabling customer-owned hardware is not in my signed agreement, and charging for unrendered service is highly unprofessional. They completely destroyed my trust.

Literally the worst large company I ever dealt with. They totally misrepresented installation…read moreissues, they screwed up and they have poor customer service. I'm totally weirded out by how they stay in business.

Unless you want to waste thousands for absolutely nothing…read moreplease do not get ADT. They are the biggest scam! They don't actually monitor and whatever alerts I did get it was just the wind. they have you pay for overpriced equipment that you can't use without their BS service. customer service are not extremely rude! it should be Illegal how they run their business.

Searched for a security system and found Hampton Roads Security. Not only was the equipment better…read morethen the internet specials and the larger national firms, the monthly monitoring was less. We also got log in's to both the alarm panel and the monitoring center to see everything and make changes. The system was all color screens and could do things for our home like turn on lights when we are away like on a timer. They were able to install within 2 hours which was important and did not pressure us in any way to sign up. They also gave us a 30 day no questions asked cancellation if we didn't like. I would recommend to anyone looking.

From the owner: Hampton Roads Security is a locally owned, Chesapeake based company that is becoming a leader in…read moreresidential and commercial security services. We provide strategic security solutions for home, business and commercial clients. New installation, service and monitoring of alarm, CCTV surveillance and access control systems.

If you are looking into getting into the security field and need training then ESS is the place to…read moreget it. My #1 recommendation for all types of training. The professionalism and knowledge come from years of experience which is why the instructors never left me feeling confused. I cannot wait to take more courses in the future!!! -Tony G

Mark, Erin, and Ron were the best. They shared decades of their own personal experience while…read morethoroughly covering the information required by the Department of Criminal Justice Services for the Bail Enforcement Agent Class. They also assisted students with the process of applying for licensing--a very welcomed support process. The class was instructed with a variety of instructional methods to include practical application, demonstration, informal multi-media lecture, discussion and evaluated through examination. Getting basic tactics for room clearing taught by a retired Navy Seal--well, that was a great bonus!

Daniel came out and made a key for me in an emergency situation after hours, professional and would…read moreuse again.

Great communication and super fast service. Very friendly, informative and professional. Would…read moredefinitely recommend to anyone needing car keys made.