So far so good! I worked with Jodi at John's Brothers (JB) in getting a quote and information on a…read morenew security system. I've had ADT for years but for what my needs are now, ADT couldn't deliver and that what prompted me to shop around. When Jodi came to my home and did the walk through, she was knowledgeable in what equipment I would need. Come to find out she worked with JB for over 30 years! So she knew the inside and outs of security. Within a day, she sent me a quote and info video of the panel that will be installed. Day of installation, Willy was my technician and he was very friendly and respectful of my home and space. He set up his work area nicely with all his tools and equipment and walked me through what he will be doing. During our small talks, he mentioned he worked for JB for 20 years! That speaks volumes when you have long lasting employees. It tells me they take care of their employees and in turn they will take care of their customers. Everything was sent of nicely and after installation, Willy assisted me in getting me the App up and running on my phone. He walked me through all the sensors and panels. So far it's been working like it should. No issues. I'm able to disarm and arm my system whenever and wherever I am. I get to look at my front door camera without any issues connecting to it. John's Brother has been a good security company so far, hopefully they will stay at high star for me after the bill comes in LOLOLOL!!

This company is a fraud and rip off. Eric Massingill Sales rep lied about my package charged me…read more$1850 for 3 cameras then overcharged me for a keypad in the house. All said and done I have a cheap system I pay $39.99 for monitoring and another $15.00 for 4 cameras per month. When I needed another contact on a door outside he would not even call me back . Most unprofessional person I have ever been in contact with. I hope this company goes broke .,. Go with ADT not these crooks

Reviewing a security company may just be a little out of the box for me. I suppose I need a…read morebreak-in so that I can have an experience on how good they are? My experiences with security companies have been crap over the years. Trying to reach someone at Vector has been a pain in the ass. ADT bought out Vector and I spent 30 minutes bouncing from line to line trying to get information about my contract. Sure, these folks give you a free system but when the alarm system goes ape nuts and you need someone to come on site it's just a headache to deal with. So this time around I decided to go with a local company. You take away the idea of having a central call center system to assist you but when the day is done you just want the firefighter or cops at your door when you need them. I ended up having to pay for the alarm panel. Digital Security is based out of Hampton and while they lack all the glamour of a national company, I believe they are reliable in what I need of them... a system to work if there's a break-in and someone to dispatch the right people when needed. The other day I forgot to turn off my alarm before opening the back door to let the dogs outside. The alarm went off and within seconds I received a phone call making sure everything was okay. So in this particular instance if things weren't okay I knew that I would have the po po at my door right away. Bill, the owner, even advised me on getting motion lights as this often deters break-ins. I only opted for basic security but they do offer other services such as CCTC cameras, intercom systems, VOIP, and various music/speaker systems.

Digital Security has been servicing our security system for 15 years. They have helped us make the…read morebest use of our system.

awesome service & priced fairly. he did amazing work & was very fast, book with him! :)read more

Arranged for an install, got a day set up. Never got a message or call to sset up a time. Pretty…read moremuch ghosted. Just a waste of time. I understand being busy, but leaving someone hanging is not good business.

Searched for a security system and found Hampton Roads Security. Not only was the equipment better…read morethen the internet specials and the larger national firms, the monthly monitoring was less. We also got log in's to both the alarm panel and the monitoring center to see everything and make changes. The system was all color screens and could do things for our home like turn on lights when we are away like on a timer. They were able to install within 2 hours which was important and did not pressure us in any way to sign up. They also gave us a 30 day no questions asked cancellation if we didn't like. I would recommend to anyone looking.

From the owner: Hampton Roads Security is a locally owned, Chesapeake based company that is becoming a leader in…read moreresidential and commercial security services. We provide strategic security solutions for home, business and commercial clients. New installation, service and monitoring of alarm, CCTV surveillance and access control systems.

My husband and I have had nothing but incredible experiences with this company! We've had our…read moresecurity system and cameras since October. Bryon was great to work with and very knowledgeable. Steve was our installer and was awesome. Highly recommend!

We have had nothing but problems with our Vector Security system since we had it installed in our…read morenew home. We thought the system in our previous house had been canceled but we continued to receive alarms for several weeks. When that was finally resolved we had problems with the display panel in the new house and were told it needed a new backup battery even though it had just been installed and since it was past 60 days we would have to pay a service fee. Then the problems with the medic alert pendant started. We received the first call on Oct 31st while my husband was in the hospital after a minor stroke and the pendant was at home on his nightstand. Apparently it needed a new battery also even though we were again assured that such failures were very unusual. We were told the earliest a repair tech could be scheduled was November 21st -- 3 weeks later. Because of the repeated problems and shortage of technicians we have asked to cancel the account but Vector refuses because we are trapped in a 3 year contract.

If you are looking into getting into the security field and need training then ESS is the place to…read moreget it. My #1 recommendation for all types of training. The professionalism and knowledge come from years of experience which is why the instructors never left me feeling confused. I cannot wait to take more courses in the future!!! -Tony G

Mark, Erin, and Ron were the best. They shared decades of their own personal experience while…read morethoroughly covering the information required by the Department of Criminal Justice Services for the Bail Enforcement Agent Class. They also assisted students with the process of applying for licensing--a very welcomed support process. The class was instructed with a variety of instructional methods to include practical application, demonstration, informal multi-media lecture, discussion and evaluated through examination. Getting basic tactics for room clearing taught by a retired Navy Seal--well, that was a great bonus!

After reading several bad reviews that sound like people just don't read what they sign and have…read moredealt with someone who didn't divulge the whole truth. I decided to go with the Vivint system. I put this poor guy through the ringer but everything is clearly written in the contract. Of course if you sign it you are bound. I had to take a phone call where this lady who seemed pretty friendly but, serious asked me annoying questions that I had already agreed to with the sales guy. I love the system. Absolutely. I had adt before. Can't complain about too much with them. I set my new system off on accident because I was used to the back door sensor not working. Which of course Vivint had to replace. And they pad had someone speaking to me in the same minute it seemed. I like the app. I like the equipment. I like the convenience. I like it. If you are sitting with a Vivint guy. Ask him questions. Don't get yourself into a pickle like these other people are saying. I just want to post a good review since it seems only the bad ones make it up.

This is worse company I have ever dea with. From the installation to getting a refund is a whole…read morenightmar. The tech didn't add the hub where I asked him to and the mailed me the exte without my knowledge and charged it to my account and even after it was returned I can't get my funds. I asked them to come get their equipment and they refused also they charged me for them sending out a tech in error. Complete mess of a company

Very professional and educational on security needs for my family. I highly recommend ADT for all…read moreof your security needs. Peace of mind!

Don't trust them get everything in writing and make sure you fully read the contract not what's…read moreposted on their site or what's in home security system review pages!!!!!!! I recently got this system July31 from defenders Inc/protect your home. During the security walk thru I was informed I had a 30 day trial period which I specifically asked about due to going out to sea( I'm in the military) This trial period is actually 3 days in the contract(which the installer accidentally sent to the wrong email). When I went to cancel due to poor customer service as well as other reasons such as some of those listed next . One reason had to call 4 times to get the contract as well as for the gift card which I still never received. Another reason is the system also had several false fire alarms late at night some of which I was present for some I wasn't. I was charged 75% of my contract a fee that was almost $1600 as well as not refunded for the 1600 worth of equipment I purchased in July.This organization has several reviews and such with similar things all over the internet. A short google search will tell you that they have a tendency to try to stick it to you or fail to adequately explain the trial period and canceling while having items such as the 3 day period in the lengthy contract. Be aware defenders customer service as well as corporate have done nothing to remedy this as they used a third party to install so they feel they are not responsible for what the contracted out or agreements made in their name.

Great reliable service. I use South Bay at both of my business locations, the technicians are…read moreknowledgeable and do a great job. They have installed data wiring, security cameras and an alarm system for me. The prices are fair and the owner is friendly and great to deal with. Highly recommended!

From the owner: South Bay Communications & Security provides VOiP business telephone systems and IP video security…read moresolutions to businesses in Hampton Roads and Northeast North Carolina. South Bay also delivers creative structured cabling solutions to any size company.

Chris Rodgers was the man dude. Super quick and efficient. Definitely would go back to this company…read moreand I would personally recommend him

What a fantastic job Chris and his team did mounting our TV over the brick fireplace. They were on…read moretime, affordable and professional, even cleaned the TV screen! If you are shopping for a good installer, call Chris.