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Eagle Security Solutions

4.8 (14 reviews)
Closed 9:00 am - 6:00 pm
Updated over 3 months ago

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Services - Eagle Security Solutions

Private investigation

Security services

Security monitoring services

2 More Services

Security system installation

Security system repair

Eagle Security Solutions Photos

Recommended Reviews - Eagle Security Solutions

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6 months ago

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5 years ago

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6 years ago

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6 years ago

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4 years ago

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4 years ago

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5 years ago

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7 years ago

These guys were awesome to work with. Mark is a really good guy. If you're looking to serve someone, look no further. Good job fellas!

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5 years ago

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8 years ago

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5 years ago

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10 years ago

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9 years ago

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10 years ago

Nice and relaxed overall experience. Appreciated the face to face training opportunity. Instructor, TJ, was very personable.

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Review Highlights - Eagle Security Solutions

Mark is very transparent, eager to answer questions, and in my opinion treats you like much more than just a student.

Mentioned in 7 reviews

Read more highlights

Johns Brothers Security - Local UL Monitoring Center

Johns Brothers Security

(8 reviews)

Great experience! The Johns Brothers team has always been very helpful & knowledgeable.read more

So far so good! I worked with Jodi at John's Brothers (JB) in getting a quote and information on a…read morenew security system. I've had ADT for years but for what my needs are now, ADT couldn't deliver and that what prompted me to shop around. When Jodi came to my home and did the walk through, she was knowledgeable in what equipment I would need. Come to find out she worked with JB for over 30 years! So she knew the inside and outs of security. Within a day, she sent me a quote and info video of the panel that will be installed. Day of installation, Willy was my technician and he was very friendly and respectful of my home and space. He set up his work area nicely with all his tools and equipment and walked me through what he will be doing. During our small talks, he mentioned he worked for JB for 20 years! That speaks volumes when you have long lasting employees. It tells me they take care of their employees and in turn they will take care of their customers. Everything was sent of nicely and after installation, Willy assisted me in getting me the App up and running on my phone. He walked me through all the sensors and panels. So far it's been working like it should. No issues. I'm able to disarm and arm my system whenever and wherever I am. I get to look at my front door camera without any issues connecting to it. John's Brother has been a good security company so far, hopefully they will stay at high star for me after the bill comes in LOLOLOL!!

Vector Security

Vector Security

(11 reviews)

We have had nothing but problems with our Vector Security system since we had it installed in our…read morenew home. We thought the system in our previous house had been canceled but we continued to receive alarms for several weeks. When that was finally resolved we had problems with the display panel in the new house and were told it needed a new backup battery even though it had just been installed and since it was past 60 days we would have to pay a service fee. Then the problems with the medic alert pendant started. We received the first call on Oct 31st while my husband was in the hospital after a minor stroke and the pendant was at home on his nightstand. Apparently it needed a new battery also even though we were again assured that such failures were very unusual. We were told the earliest a repair tech could be scheduled was November 21st -- 3 weeks later. Because of the repeated problems and shortage of technicians we have asked to cancel the account but Vector refuses because we are trapped in a 3 year contract.

Worst customer service ever! If you're having an issue with your system, it took us three weeks to…read moreget an appointment. If your equipment is malfunctioning and they come out right away it's gonna be about $400 however, if you have a service plan and come out when your appointment is it's only $35. So if you get this equipment and you ever have an emergency, example, your alarm is going off at all times of the night and day, even when it's bypassed, even when you don't have the security armed, you're out of luck. I do not recommend this company at all. It's all about the money for them.

Vivint

Vivint

(14 reviews)

I scheduled a service call to have $1,200 worth of security cameras--already paid for--installed,…read moreand the technician never showed up. We rescheduled for an entire month later due to their "full schedule," only for them to no-show a second time. No communication. No apology. Now I'm stuck chasing a refund for equipment I never received service for. Completely unacceptable. We will be switching to a new security provider ASAP.

One star for "not good" is still too high…read more Vivint is described as a smart home company. They label their selves as a security firm but they might want to practice what they preach and be smarter with their tactics to sell their products. Representatives of this company have come through my neighborhood on more than a few occasions and some have yet to get the hint. Why are reps from Vivint coming to my home knocking on the door at 830 on a Wednesday night. I tell you why and it is because they have no respect of when you are trying to spend time with your family after working all day. I understand and respect that they are doing their job but it goes both ways in respecting possible future customers. Also they came by at 730 on a Saturday evening. Vivint stop this. I made it clear I am not interested the first few times and with other reps who have stopped by so please stop bugging people. Well you can bug others but stop with me. Here is the other piece I have an issue with. Stop telling me the names of my neighbors and that they plan on purchasing your system. Just because someone lives near me does not mean I have conversations with them like that. I don't care and what someone else decides to purchase has absolutely no influence on my decision. Now to the security part. Telling me that a neighbor purchased one of your systems to provide extra security because their spouse deploys a lot and they feel safer being home alone is known as dry snitching. I don't think that neighbor would be happy with a person saying to others that they are home alone often for months at a time. See the issue there? Who exactly could this information get repeated to. That is a basic part of security and for a Vivint rep to divulge that information is concerning and basically not safe. I have a sign at my residence that says no soliciting. Trespassing in Virginia means entering someone else's property without permission, or remaining on property after being told to leave. Being told to leave can occur through a variety of communications, including personal invitations, oral notice, or public signs. And if you are curious that is Virginia Code Section 18.2-119. Will you really take someone seriously trying to sell you something when they can't read an obvious sign? I unfortunately have to entertain foolishness on my job so not trying to entertain it on my off time.

Eagle Security Solutions - securitysystems - Updated May 2026

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