This company is old school and awesome!! They are so personable, extremely friendly, very fast and…read moreefficient work. I couldn't believe it almost as soon as I sat down. staff member came in and announced job was done!! Wow. I was not used to that kind of service. The price was just beyond fair. Whenever myself or any member my family needs body work on their cars. . this is the place they woll be going to. You don't meet many companies like this. Who are so personable ....most or so rude and want to know how much they can take you for a ride for, but not Dobbin Auto Body, they're exact opposite.

Had a great experience with Danny despite working with him under the horrible circumstance of…read morehitting a deer with my car. He was honest with me about the damage done to my car, repairs needed and anticipated timeline given the delays with obtaining parts. He was responsive to the insurance company and I felt I made the best choice to use his shop. Although my car was deemed a total loss, I would definitely return if I have any future body repair needed for me car

Took my 2021 Acura RDX in for repairs after an accident and ACI was very friendly and easy to work…read morewith. I would recommend following up over the phone for updates, but they did a great job of working with my insurance (GEICO) on necessary repairs beyond the original estimate. I was happy with the final job!

Wow. What can I say other than they definitely exceeded my expectations. I had to come in because…read moresome lady sideswiped my Honda Civic a couple months back, as I don't drive the car often I didn't feel the need to get it replaced until a friend of mine recommended them for their lower price. Definitely didn't expect the car to come out looking as good as it did. I'm a very worrisome guy when it comes to leaving my car at shops because of bad experiences in the past, but wow, my car looks brand new again. I called on a Saturday to ask for updates and the manager Herzel answered, and told me that the car was just coming out of paint and he'd send a picture of it. I was completely shocked to see the side that got hit looked completely new! If you want top quality work, from an honest professional who will absolutely accommodate you when you have worries, without a doubt come to ACI Auto Body. You can definitely tell that they care about attention to detail, and even fixed an extra dent in the rear that wasn't on the estimate after asking me about it, for a very small fee! Never going to another shop again after the wonderful experience I had here.

Introduction to why I was here:…read more About to wrap up the 2nd of the two 2024 runner-ups now with C is for Carbody Collison Center, in alphabet series and will be getting to 2025 picks + runner-ups simultaneously. In October 2023 while on 495 on near the PG/Montgomery County border, hundreds of motorcyclists were causing chaos and very slow traffic on that Sunday gathering on the side blocking lane and lane splitting between the slow cars. This was insane and incredibly annoying. One of the motorcyclists rammed into my car while lane-splitting. He flipped his motorcycle. He picked up his motorcycle stumbled off to the side, and I tried to get the heck out of there as I didn't want to risk my safety with this awful motorcycle gang. Once I got to where I was going about 45 minutes later, I saw the damage, which wasn't horrible, but it wasn't just some minor nick. Visits here: That next day or two, I shopped around a bit in Laurel & North Laurel, and Carbody Collison had a better rate than the others. Also, Bob was kind and empathic to what happened. It wasn't urgent, but it could become a problem more so in winter because of snow/road salting as bottom part had to be replaced. I wanted to wait to see if insurance would go through, but they refused to cover it. Ultimately, that January 2024 we started the process, but it was going to take some time to get the part needed and would take them some time to do all the repairs. We agreed I'd drop the car off when I was going out of town; I rideshared to BWI airport. A week later I got back to town. Although they had agreed on finishing by then, there was something that was delayed even though we had agreed I come back that Friday afternoon, which I took a rideshare to get from my place to there, which isn't that far. Bob was nice enough to at least let me use a loaner car as I had a couple of other things I was doing, drove home, and then came back in the late afternoon. There was a bit of a tiff over windshield wipers they had replaced, which I thought was going to be cheaper, which I said I didn't agree to that much. He didn't want to continue to too much arguing and credited for either free or nominal price. I drove off to Columbia where I was going that evening. As I was driving back on MD-32 at US 1, I heard a loud noise like something was scrapping on the road. I got off at the next exit and went to the Savage MARC train station parking garage to see what was going on. I saw the piece hanging down. I snapped back in place, which got me home. But then the next day, I went down again, I stopped at a place in Laurel that I knew was open on Saturday. They did a temporary fix to get me through the weekend. I revisited on Monday, explained what happened. Bob apologized seeing what was going on; some screw was missing. He quickly got the staff to put back in while I waited there. In summary, Bob was overall nice & empathic except for a bit of heated discussion over price of an unrelated windshield wiper. I liked the price relative to other places (although I still didn't like as it wasn't cheap). They did a good job overall, but the missing bolt issue was annoying. They did a good job on timelines, but still a bit off on that, but at least got the loaner car for that afternoon as they were wrapping stuff up. This was mostly positive, and while there were some negatives, Bob did do a good job alleviating the negatives.

They told me my car was ready to pick up, I go and pick it up and my back license plates were…read morestolen. Luckily they covered for that. But I think the car parts they used are for an older car model, my car looks lopsided. I was hit on the top right corner, there's a small gap between the door to the front, and it's not the same on the left side door. There is also a part on the left side that sticks out a bit.

I got there 5 min before 4pm on a Friday for a quick estimate on a fender bender. The guy was…read morestanding outside talking to a food truck guy. When I went inside there were 2 more employees just standing. I asked for a quote, they close at 5:30pm that day btw. Guy asked me if I have an appointment? I told him it's just a small fender (touched) bumper. Can you take a look ? He said without appointment they can't. I didn't even say anything besides looking disappointed. Went across the street, the owner got me seen in 10 min. This is the difference between customer service. When you have 3 Autobody shops close to each other and 3 employees of Caliber just standing, you lose business. Would not recommend.

Awesome shop. Honestly cannot discuss the actual quality of the work -- I'll have to assess that in…read morea year. But their customer service is outstanding. Sam was great. Communicative. Explained the entire process throughout. And on and on. For future insurance claims (will probably have some unfortunately) I'll definitely return here.

I'm very grateful for Herzel and his crew and his sons. They did a super job. This is a family…read moreowned business. I knew H many years ago, and found he is still the same honest expertly guy as two decades ago. Damage to my German car from a deer strike did way more damage than met the eye including a bent frame. These guys went at it for as long as it took to make it 100% and they dealt incredibly well with my Geico insurance. I was less than enthused with Geico but they made the best of it and saved my car and save me a LOT of out-of-pocket expense. No one could ever tell it had work. Very happy to have it back!

This is the side of my car that was BUFFED!! My 9 year old Honda Crosstour was recently in an…read moreaccident. While it was at ACI, we had them repaint my bumper (not in the accident) and try to buff out 9-years worth of scratches on the unaffected side of the car. To say I am impressed and pleased would be an understatement. I LOVE MY CAR ALL OVER AGAIN!!! The work they did was spectacular! In all honesty, when we first saw the car, it didn't look as nice as this. I was a bit disappointed they couldn't get out more of my scratches by buffing it. Shalom was amazing! He and Hertzl didn't want me leaving disappointed. So, in 90 short minutes, they took out the water sander and buffer and had another go at it. Their dedication to our satisfaction is impressive. I highly recommend this business for body work. In fact, they did such a good job with my car, we're bringing in my son's car for some mechanical work. Because we already have a reliable mechanic, I normally wouldn't have rolled the dice on their automotive skills. After they put my beauty back together, I'd trust them with any car work.

I cannot recommend CACC highly enough for the great job they did repairing my car after an…read moreunfortunate collision. I thought I had only done cosmetic damage to the car, but luckily Mr Tehrani noticed I had managed to create a leak in the radiator as well, which he thoroughly explained to me. I am so relieved that we got this attended to!

I really hate that I have to update my review in a negative way but I have to be honest. I will…read morestart by saying that Eddie is super super nice and friendly HOWEVER he does not thoroughly explain what is going on with my car. He initially did body work to my car, which I was VERY happy with, but just days later, my splash shield light came on, then my check engine. I am not necessarily saying they caused this (can't confirm they didn't either, as they were the only ones who worked on my car). So I took my car back shortly after, and Eddie said he did the diagnostics for free. He then charged me for an oil change (that I didn't need at the time). I emailed Eddie asking for my diagnostic results, which he said he would get to me, but he never did. I had to take my car somewhere else, and it turned out to be a simple sensor issue that they promptly fixed, and I haven't had an issue since.

I have come here twice due to being rear ended. The staff are nice. They ensure communication…read moreletting me know how the repairs are going and if anything was discovered. They are also good with negotiating and conversing with insurance companies to ensure shared understanding for payment. I have worked with Mike as my rep.

Terrible company, do not take your car to this company. Take your car here at your own risk. They…read moredont do clean jobs at all, first off they will keep your car for a very long time giving you excuses, took them over a month to replace a bumper, then finally when your car is ready you realize all that time they had, and they didn't even do a good job the door to our car still makes a loud noise when we open it. It seems not properly aligned and metal is rubbing against metal making a noise when we open the driver side and we called to report this issue they said they will call back and till today we haven't heard a word from them. I am just shocked at the amount of time they took just to give us a car with the job not well done. This is just disappointing and we wont be taking any car to this place ever again.