I don't usually bring my lgbt identity into these types of public reviews, but because I had to…read moreshow up with my full nail gig on, I cannot be more pleased with my experience. Everyone was super nice and they didn't over charge me at all. I bought a used car recently, and honestly they could have up-sold me because I know nothing about cars, but they were very honest and very professional. To all my gals and guuurls out there, this is the place to go when something goes wrong with your car. Happy driving ya'll!

Don't take your car here! They damaged my car and the refused a revived. The mechanics did not know…read morehow to perform a repair. Then the tried to get more money by listing false repair items. Buyer beware!!!!!

Excellent team and service. Can recommend for honesty and quality. Better than other shops in the…read morearea. Also provided loaner car for emergency.

I've recently returned to Columbia and used AutoStream when I lived here before (2020-2022)…read more They're even better than I remembered! I started with the obligatory MD safety inspections on two vehicles, one of which failed due to a minor windshield crack (that I didn't even know existed until I saw the picture). They managed to get it sent out for a new windshield with calibration and it was back the next morning! Tia is fantastic to work with! I will happily be coming back for all my work!

We've been taking our cars here for years. Are they the cheapest guys in town? No. Are they the…read morefastest guys in town? No. But - they're scrupulously honest and do quality work that they stand behind 100%. We've had them tell us that something another shop told us needed to be fixed actually didn't and found the problem to be something small and inexpensive. Bottom line? I trust them. If they tell me it needs to be fixed, we get it fixed. I'd recommend them to anyone!

I took a 13 year old, out of state, ford fiesta in for a Maryland state inspection. I was looking…read moreto buy the car off my dad to use as a commuter car but if you know Maryland you know that state inspection can be a hurdle so before I committed to the car I wanted it inspected and passed. The car failed with a belt issue. As far as I know it's the original belt, so for a 13 year old car to only be dinged for a belt I was really happy as I was expecting a laundry list of items to be wrong with the thing. The service advisor even brought the belt out and showed me what was wrong and it was definitely frayed, cracking, and dry rotting. I confirmed I wanted the belt replaced and they said it should be done in a couple hours. For circumstances out of their control that didn't happen (thanks parts store :D) but they quickly offered to valet me to work. They then picked me up at the end of the day to pick up my car. All said I paid roughly 450 for inspection and a new belt which was a big positive for me. As old as the car is I was expecting several items to be out of compliance and had a budget of 1500. As far as if they are above or below cost of other places I don't really know. The belt job may have honestly been a touch higher than I would've wanted but the valet, expediency and general vibe of honesty is worth a premium. I'm not even sure if the price really was "a touch higher", I'm blessed to not spend tons of time at an auto shop getting repairs all the time to really be able to do comparisons on price. I'll definitely be going here from now on as long as I live in the area. I magnet'd the business card my service advisor gave me to the fridge and told my roommate if he needs a shop to go here so I think that's pretty decent praise.

My tire had a nail in it and I did some calling around for a price check. 2 places was going to…read morecharge between $40-$60. I called Expert Auto Repair & Tires and spoke to Olivia and said the price would be $20 and take 5 mins. I went to the location where I was greeted immediately. Oscar had me pull my car up and he plugged the tire right on the spot! I wasn't there for more than 10 mins between getting the tire plugged and paying. Both Olivia and Oscar were very nice and made sure the service was completed to my satisfaction before I paid. The only thing I will say was it was too much air in the tire compared to the other 3 but it was nothing to just let some out. I will definitely be going back for future vehicle maintenance when the time comes!

Bought new tires in May of last year . The purchase included tire rotation. Service was swift and…read moreconvenient. I would definitely return again in the future.

Excellent oil change service! I visited BM Auto Service on a Thursday morning, and they finished my…read moreoil change and routine maintenance in well under the hour that they suggested it would take. The price point was reasonable, and they willingly answered any questions that I had. I would highly recommend BM Auto Service for your routine oil change and maintenance needs in the Columbia area.

I had just purchased a used Range Rover Evoque and was excited to put my tags on but the screws…read moreholding the old tags were rusted solid. With lots of trying I managed to get the front tag loose but the rear tag was impossible. Stopped in at BM Auto Service and they quickly and without hesitation came to my rescue - their experienced and friendly mechanic by name of Fidil was able to grind off and remove the screws and mount both tags with new screws as they should be. Thanks guys - you were there when I needed you. Much appreciated.

My wife's car was acting up after I had brought it to a local shop to have a transmission flush on…read moreit. When I brought it home, I noticed that it was overfilled. So after getting home, I went ahead and drained 2 quarts overfilled. Obviously this was concerning to me considering that I had brought it to what I thought was a reputable shop and they didn't do it correctly. Shortly after draining the overfilled transmission and checking the level, my wife started telling me that the car would flash it's neutral light and free rev without moving. This was upsetting considering that I had just "serviced" the vehicle. Here's where Mike comes in... I did some research and found Suburban Transmissions. I was browsing their website and was completely surprised at how honest they were on their webpage. They were giving away what most shops would probably consider "trade secrets"! I called Suburban and Mike spent 30 minutes talking to me about the history of the transmission, some known issues, and things I could do to troubleshoot the transmission. The way Mike talked about the transmission, I could have sworn that he designed it! My conversation with him floored me since he took time out of his busy day to help me out and was giving me some ideas of things to check for (potentially resulting in me fixing it and not doing business with him). I felt completely comfortable with sending my car to Suburban and that they would not rip me off. Mike repeatedly stated that he's not a parts guy and that he wants to properly diagnose the car rather than throw parts at it to fix it or just sell a new transmission. Mike answered every call. He answered every question. Mike even held the car an extra day to double check the transmission after I told him a symptom that he thought was anomalous. Mike even offered to use what I paid for my repair towards future repairs if my wife's car continued to have problems! Most shops would probably make you pay full price without considering their previous work! I feel that more shops should follow Mike's lead in working with the customer, talking to them as a peer, taking the time to listen to the customer's concern and make sure that the diagnosis is correct, and to not take the shotgun approach of just throwing parts at the car. Working with Mike was such a pleasant experience that it almost makes me wish that I had some other transmission woes. Transmission issues tend to be a huge cause of stress, but Mike is like a guide helping you through the process and helping you take on the burden. Great job, great customer service, great people.

This business is now sold to a used car dealership company called Automax. It is not the same group…read moreof people who used to run it. Notice how the good reviews are over a year old, it's from the old owners who were honest. The new guys are scammers and tried to sell me completely unnecessary work on my transmission. I took it to another shop in Laurel and it was fixed in 2 days. These guys wanted to rebuild the transmission. They also charge a diagnostic fee of $165. Other transmission shops will scan the codes for free. My advice is go to North Laurel Transmission right down the street. They will diagnose your transmission for free and won't sell you a fluid service when the transmission has a code for a sensor that needs replacing.

Was in need of an under mount engine panel reattachment. Service was provided at no cost and time…read morewas given to discuss other repairs. Felt like I was dealing with my neighbor.

Quality service, team cares and helps plan repairs based on priority and reasonably priced!read more

I am thoroughly impressed and would recommend highly…read moreAutobody Images was the second place I went to for an Autobody repair following a collision with my fairly new 2025 Honda CRV Hybrid. In contrast to the first place, Nick wanted me to show him the damaged area to inspect. Nick was transparent and knowledgeable. Most importantly, I was respected which doesn't always happen especially when it comes to cars. It's a family run business and it shows.

I couldn't be happier with my experience with Autobody Images. From the moment I dropped off my…read morecar, everything was top notch. They kept me updated every step of the way -- I never had to wonder what was going on with my vehicle or when it would be ready.The work itself is outstanding. The repairs look flawless; you'd never know anything had happened to the car. They even finished my car early and saved me money on my rental, highly recommend!