Prices are high and you wait about 5 days until it is ready. Went there for 10 years because they…read moreare very friendly and convenient. Had them do all my alterations and hemming as well. Yikes high. I am not continuing anymore. Can get organic cleaning for that. Convenience mostly in McLean. Time to move on. Sorry.

Very friendly people, very organized operation! I just started going there and have been very…read morepleased with the results! I haven't had anything tailored, just cleaned. But, woo!

Clean, standard, self-serve laundrymat. The washing machines are capable of holding small to…read moremedium loads of 20-27 lbs loads, and upward from 40, 50, 60 and 62 lbs load. There are large to very massive sized dryers as well. Note: The newer, shiny industrial size dryers are hot! I put in a queen sized comforter and it was dry in less than 15 minutes. I would start with 10 minute intervals and add quarters as needed. I almost put in 40 minutes worth of quarters which would have been way too much. The machines operate on coins only, specifically quarters. There is a change machine on hand to break down small bills up to a $20 bill into quarters. They have a laundry service as well. I noticed people dropping off and picking up their laundry. Not too crowded on a Sunday afternoon. Very pleased. In addition, there are more than 6 casual dining places within the same plaza, so you can grab a bite to eat while waiting for clothes to wash and dry.

Friendly staff. Best prices. Great wash and fold. New machines. Plenty of shops nearby to visit…read morewhile waiting.

The prices have always been high and I accepted it, but a recent drop off for a casual maxi dress…read morewas $40. Seriously. Started going elsewhere in mclean- so many local options. Giving 2 stars because they are careful with buttons.

Langley Cleaner is the best! I have been going for 10 years and have consistently excellent and…read morefriendly customer service and quality cleaning!

AVOID FAIRFAX CLEANERS AT ALL COSTS. THEY PUT A HOLE IN MY BRAND NEW CASHMERE SWEATER. Sweater was…read moreworn ONCE and purchased 2 week ago. THEY ALSO WASHED TWO PAIRS OF BRAND NEW JEANS WHEN THEY WERE TOLD TO DRYCLEAN THEM ONLY AND NOW THEY NO LONGER FIT. THEY REFUSE TO REPLACE CLOTHES THEY DESTROYED. They said they are not responsible for holes that appear in cashmere sweaters after dry cleaning because they put them in a mesh bag. They offered to mend the sweater and steam my clothes to make them looser. They said they had the RIGHT to wash my jeans because that is what is on the label, DESPITE the fact I specifically told them not to. If this company took responsibility for their errors I would not be leaving this review and would have had no quarrel with them. They do not and that's why I would not recommend them. Also, it seems they send everything out and don't clean it themselves.

Worst dry cleaner I've ever been to in last 20+ years. Ruined my clothes worth almost $800 with no…read moreconsideration or accountability :( The ladies up front began very polite and friendly. I specified dry clean only for two pair of my ~$200 jeans, and the ladies said ok. But when I pick them up and try them on they have clearly shrunk. Next time I bring two more pair of ~$200 jeans, I say, last time my jeans shrunk and that I think last time there was a mistake, and these jeans must be "dry cleaned only"(!) and cannot go in the drier(!). When I pick these jeans up they have both shrunk and are no longer wearable! I return to store to show shrunken jeans. Formerly polite ladies ask if I have gained weight (?!? seriously?). (No, I actually lost weight recently). Then lady pulls out ruler and says waist looks okay (as if she can expertly tell from this silly evaluation?!?). I explain that when I put jeans on I they are most obviously too tight (and were not before) and that they are clearly 1-2 inches too short now compared to before. I then also show that jeans label has been changed by water from washing not dry cleaning. Lady finally says to come back and speak with manager. When I speak with manager, he takes ZERO accountability, and says jeans wash instructions do not specify "dry clean only", but admits they have instructions for "no tumble dry" (not sure if they followed that no tumble dry though either??). I explain that I clearly and repeatedly specified dry clean only! Manager says my instructions were ignored as they can't follow customer instructions and have to follow garment instructions. I argued that if my instructions were not going to be followed then my jeans should have been returned to me without cleaning and without charge, with a note that my jeans could not be cleaned. Manager said they don't do that (?!?!?), and that they do whatever they want as long as it's not prohibited by the garment's cleaning instructions. I was offered no compensation whatsoever. I was also told they do not have insurance to cover the cost. He told me to take it up with the jean manufacturer (seriously, good luck with that?!?). So all I can do is never go back there and advise others to avoid Fairfax Cleaners, unless you have clothes that you want to shrink or if you like cleaners that blatantly and admittedly ignore your customer instructions.

This place is a TRIP!! The owner always repeats whatever you say to him and laughs loudly, like…read more"NO PLEATS!! HA HA!!" I love it! They do alterations as well as cleaning and it's really cheap for each type of service. The only reason no fifth star is that he can never find my alterations so i always have to describe what it is and go back and help him find it, which is like theater of the absurd, "BROWN STRIPED PANTS!! HA HA!!!!!"

Great communication, excellent pick up service, drop-off is a breeze!…read moreLaundry is perfectly folded and had a clean, light scent.

Lost half my clothes the first time using this service. Just got off the phone with "customer…read moreservice" and their solution is for me to file a claim where I send them pictures of my missing items. I don't know about you, but I don't have pictures of my socks and bras. And I don't make it a habit of taking pictures of the clothes in my hamper. When pressed, she said the company has photos they can use to find my items. If a representative bothers to respond to this review, don't believe anything they have to say about this being an anomaly. My clothes were delivered last night, yet when I texted customer service about my missing items, I got this form response: "Hi Crystal - I'm so sorry to hear about the issue with your order. To help us assess and resolve quickly, we'll need a bit more information. If your order was delivered in the last 14 days, please complete our simple claims form here: www.rinse.com/customers/claim. Please include: 1) Photos of the items 2) A link to where the item (or comparable) can be purchased online. If it has been more than 14 days, you can send this information here and we'll open a claim for you. Thank you - we're here to help." So you lose people's clothes often enough to have a canned response ready??? Do NOT use these people. I don't know where to begin replacing these items. I'm so glad I didn't let them dry clean my custom-made items. My next stop is the Better Business Bureau. Rinse should not be in business. Shame on you.

I had a king sized goose down duvet that needed wet washing (do not dry clean real down, wet…read morewashing should be used). I evaluated several cleaners online and chose Maple. The duvet came back clean, fluffy, and properly dried with no clumping in the fill. Well done and the price was reasonable. I will definitely be back.

After the dry cleaning staff mistakenly altered a pair of my pants that were only meant for dry…read morecleaning, the owner contacted me to apologize and reimbursed me to buy a new pair of pants. I appreciate that he took responsibility and was very willing to resolve the issue in the best way possible.

Monica is both personable and professionally impressive. The alterations I requested for a quilted…read morejacket were difficult and time-intensive, but she performed the work remarkably well; greatly exceeding expectations. I would unhesitatingly recommend Art Sewing & Cleaner services to anyone who demands premium work and almost forensic attention to detail.

Monica is a great seamstress. Great alterations and dry cleaning service at this location.read more