I have been going to this facility for eight years now. I have had all kinds of radiology…read moreprocedures here from a regular x-ray, MRI, CAT, Mammography, DEXA scans and even a breast biopsy by the radiologist (thus eliminating the need to go to the Outpatient Surgery at the hospital or at an outpatient surgery facility, both of which usually cost you more money). The people here are FANTASTIC! From making an appointment, to check in procedure, to wait time, to actual procedure everyone is professional, efficient and thorough. I can't say enough great things about them. They also have offices in Palm Coast, Port Orange and Deltona. I moved to Jacksonville in April and when it came time for my mammogram I researched everywhere in Jacksonville on my insurance plan. When it came right down to it I decided to make the trip to St Augustine. I based this decision on reviews I read regarding Jacksonville facilities, I knew Radiology Associates Imaging of St Augustine would do the best job for me, that they would take less time to check in, and that the technicians and radiologists were exemplary in the work they would do. They also have a state-of-the art 3D Mammography. Makes the whole process a dream! They are definitely "worth the trip"!

when I walked in, I was greeted by smiling faces, and I was brought to the back by the best CT tech…read moreI have ever had. I am a nurse practitioner, and I work at Palm Coast Family Practice and order CT scans all of the time but this was the first time that I ever had one myself. It is a little nerve-racking being on the other side when you work in the healthcare field. Amy did my CT abdomen and pelvis and made me feel so comfortable. Thank you so much to your staff and all that you do. Chelsey

Made appointment a week ago and advised them that i had an implant in my chest and that i needed an…read moreopen mri also because i am claustrophobic. A whole week went by no phone call just messages that be prepared to pay your balance or co pay. So i drive 45 miles down to the office check in and 15 minutes later i was brought back to say they can't do it?? You had a week to firure this out, 90 miles and 3 hrs, Precision could give 2 poop's about there clients or Patient.

Please use another imaging company. They over billed & didn't reflect the Deposit made in advance…read moreof the service. THEY ACTUALLY OWE ME MONEY BACK & BILLED ME!!! I should have known when the sinks had been removed in the changing room.

Wendy and Christina were extremely helpful and professional throughout the entire experience. They…read morewere attentive, knowledgeable, and made everything smooth and stress-free. Great customer service from start to finish.

Unfortunately, I have to rate them poorly. During your visit they are fantastic. Everyone that…read moreworks there is super nice and it's very comfortable and well done. After your test though you may not get results for almost a month (still waiting on results from 5/6). I've been told multiple times I'd have my report in 24 hours. How many other people are waiting not knowing if they have cancer in their body??

I need to update my review, while our technician for the ultrasound was helpful and friendly we…read morehave continued to run into issues with this company. The doctor's office never received the results and had to reach out for months to have them sent over. Even though I provided my insurance through the website and then again when we arrived I received text message invoices stating my daughter's appointment was over a THOUSAND dollars. There was no number provided each time I received a text so part of me thought it could be spam. Months later when I received an invoice by mail the costed was reduced showing that my insurance was correctly added. I paid the bill that day by card and received a confirmation. Fast forward to the last two weeks I have received an automated voice call about twice a week from them stating I need to contact their billing office. I called the other day to be informed even though my child is a minor, I used my contact information and insurance information they do not show that I am listed as the guardian and I would need to call back with the holder of the account (my sixteen year old) I asked for her to kindly check the information they have again and possibly review the insurance information. The rep and her manager stated they do not see myself or my husband listed on the account and they still wouldn't be able to provide us any information. I was advised to drive to Riverside to obtain a guardian form and once it was uploaded to their system they would let me know why they are calling me. I explained that is absurd to drive 30 minutes away to fill out a form so they can advise me of why they are calling me. With the manager I just requested that they send me an itemized bill showing the facility and the date of treatment, still receiving phone calls (got one today) but I should have the bill within 7-10 business days

It took me over an hour just to try and schedule an appointment online using their website. The…read moresite kept saying errors were made and I couldn't do it online and had to call the office. I called the office and couldn't get through to anyone so I left a message. I went back to trying to schedule online, and when I finally got to the end to pick an appointment time, I needed to confirm with a code sent to my email, when I inputted the code, the appointment was gone. This happened at least 3 times. I finally drove to the location to speak to someone in person. I guess you don't get an appointment confirmation for 24 hrs or so after they have reviewed your insurance, ID, info, etc... What a freaking waste of time! 1 hr down the train. Will never schedule with them again.

Immaculate facility with high quality level machines and top notch, incredible staff! I've gone…read morehere for the last three years for my MRI scans and will not ever go to another facility. The front staff and techs all have taken care of me like no other. Kayla, Emily (both Emily's), and Lisa are all so friendly, warm, understanding and always puts the patients first. The facility is always super clean, modern, and upon walking in, I feel at ease. I always get super anxious doing my MRIs and everyone here makes you feel so comfortable and always attend to all of your needs. I feel super happy every time I leave the facility. My appointments are always on time. If you miss your appointment or late, they try their best to work with you and your schedule. Sometimes, there might be a wait (mostly my fault for being tardy lol) but it doesn't bother me at all. I understand as I've been to many appointments to treat my tumefactive multiple sclerosis, that sometimes especially in medical settings, the doctor, tech, nurse, etc. can run behind due to treating another patient, other issues, etc. And that's okay, it happens and you roll with it. At the end of the day, you want a facility that genuinely cares about you and here, they do. Speaking for myself but I've never had a problem with them answering the phones or receiving my reports. They've always came in pretty quick and all I need to do is send them an email to request them or pick up a CD. I plan to come here for as along as they have me! Thank you Insite Radiology for always taking good care of me! YALL ARE THE BEST!!!!

I absolutely DO NOT recommend Insite Radiology. Scheduling an appointment seems pointless because…read moreyou won't be taken back anywhere near your set time -- you'll be seen whenever they decide to call you. Definitely don't plan this during your lunch break unless you're prepared to be gone much longer than expected. If your doctor refers you there, I would strongly encourage you to ask for another option. There are other imaging centers that respect appointment times and their patients' schedules. This was an extremely frustrating experience and a clear disregard for people's time.

Great staff! I called to make an appointment and the front desk was so accommodating and told me to…read morecome in now. The insurance and in-processing was quick and I was called back in less than 10 minutes. Dr. Caudill was very kind and wonderful. I highly recommend this clinic. They are a very caring staff, accommodating and the office was so clean.

This office is always so efficient and knowledgeable. They honor appointments and also have the…read moreability to offer a walk-in option. I've been a patient here for over a year and have never waited more than 15 minutes to see a provider.

Stopped by here with my sister-in-law, who was experiencing, and it's the cuuutest place, very calm…read moreand cozy vibes. They were gentle and kind with my sweet pregnant sister-in-law, who was so nervous. They do offer other spa-like services and have great parking right up front. Overall, I would describe this place as a safe, cozy spa-like place that offers prenatal ultrasounds by a well-educated tech who knows her stuff.

I've gone to both Kate and Kyndall and highly recommend them to anyone who is looking to get an…read moreultrasound and/or facial! I am pregnant with my first and besides doctors visits, would only go to Grow and Glow. I have felt welcomed and never rushed every time I've gone! I had a belly facial with Kyndall and it was absolutely amazing! It helped with tightness and itching of the skin and the products are pregnancy safe. Both Kate and Kyndall are very kind and have gone out of their way to make me feel comfortable as I grow my little one!

Talk about a ritzy office!…read more Of all of the 6 (six) Lake Medical Imaging offices in the central florida area...this office is by FAR the fanciest. This is the one that is located next to the Brownwood Hotel and also... just for reference... Wolfgang Puck restaurant. There is also a Starbucks in the very near perimeter. The ladies that work at Lake Medical Imaging (Brownwood location) where extremely attentive to my mother as they got her ready for her CT scan. For the first time ever ... I didn't mind "hanging out" in the office there while I waited for my mother to finish her CT Scan.

All our interactions here have gone as well as could have been expected…read more Facility is relatively new and spacious. There is abundant parking. All the staff are quite pleasant. Main waiting room is not cramped * cough cough, unlike National Pain / Lady Lake *

I have been going to Dr. Lebeau on the recommendation of a co-worker who had a positive experience…read morewith foot surgery. He performed a bunionectomy along with complicated surgery on two other toes that another dr. had messed up. My healing was lengthy but quicker than expected. The staff and especially Dr. Lebeau are very pleasant to deal with. I would recommend them to anyone needing his services. We have also purchased shoes/boots for my husband through his office with very good results.

My MRI report stated motion degraded study despite my never moving. I called asking if the motion…read moreaspect of the test needed to be redone. I was referred to a manager named Stacy leaving her three messages and later in the day being told she would call me after hours. Never happened. I had a MRI at Advent Health last year and a similar issue occurred and they immediately stopped the test to address and fix the issue. Apparently putting their patients first is only stated in words and not actions for Radiology Associates Town Center.

High quality of care and seemingly well run office. So far I am pleased with care received for…read moreneurological issue.

D dr. Assad is amazing. He is incredibly intuitive. He understands neurology, and he is very…read moreempathetic. My wife has a serious chronic illness that very few in the medical profession even have heard of let alone understand Dr. Asad in this regard is very different. he understands it. He knows what it takes to treat it and he's very caring, I recommend him every other physician I've met in the care of trigeminal neuralgia.