I have been going here for many years and have always had excellent service…read more I walked in with a strained foot 20 minutes before they were closing at 8 pm. I was received with a warm welcome and exceptional service from Ana at the Front desk. Everybody was very caring, accommodating and pleasant. Thank you. I will recommend it in the future.

I've been to this urgent care quite a few times and have always received good service, but my most…read morerecent visit was an entirely different experience. I came in feeling absolutely terrible, with a fever, severe chills, body aches, and weakness. After checking in, I was taken back almost immediately and seated in an examination room, where I waited over 20 minutes before a nurse came in to check my vitals. Okay, whatever, no big deal. After that, I waited another 20 minutes before the doctor came in, examined me, and left. Another 30 minutes passed before anyone returned to perform two swab tests. I then waited another 30 minutes for my results, which came back negative for both tests and they didn't test for anything else, I was then told someone would come get me when I was ready to leave. After waiting another 20 minutes with no updates, I finally got impatient and walked out of the examination room myself, only to find the staff sitting at their desks. When I asked what was going on, I was actually told that they had forgotten I was still back there! I had been there for two whole hours, feeling worse than I had felt in a very long time, and had to leave my examination room just to remind the staff that I was still waiting. To make matters worse, I was sent home without a clear diagnosis or a proper explanation of why I was prescribed the medications I received, other than being told, "You've had it before, so it'll work." I understand that urgent care facilities can get busy and that patients sometimes have to wait. However, being left alone for extended periods without updates and then being told that the staff had forgotten about me is completely unacceptable. Not to mention, there was only one other patient in the building, who arrived after me and left before I did. I've had good experiences here in the past, which makes this visit even more disappointing. I came in because I was genuinely sick and needed medical attention, not to spend two hours waiting in a room only to be forgotten about and still have to pay for the service. I don't expect to be seen immediately, and I understand that medical staff have other responsibilities. However, I do expect to be treated with basic consideration, kept informed about my care, and not completely forgotten in an examination room. Completely unacceptable! Is this really how you treat patients who come to you for help when they're sick?

Dr. Northrup and staff are professional and thorough. They spend time to listen and clearly…read morecommunicate their treatment plan. I definitely recommend Superior Podiatry and will keep their contact information for any further needs.

The couple of people who came to HarborChase were nice but not professional. I am 88 years old and…read morecannot bend over. The gentleman who came to cut my nails moved my furniture and walker (that was OK). He was here 30 seconds - I have only 7 nails to cut- and he cut 6 of them. The young lady with him was only interested in getting my insurance information. After the cutting, he left. And I do mean left. The nail cuttings were on the floor (which I had to clean up); the furniture and walker were not put back. He did not file the nails that he cut. It was a cut-and-run operation. I was so busy trying to help the lady with the insurance that I did not discuss with the young man what I needed. I have been going to foot doctors for years, and this is the worst I have ever had. I would call it "a Medicare rip". And that is a shame because I am an old person who needs help. I was so looking forward to professionals coming to take care of me. My feet take about 5 minutes or less to do - 7 nails, cut, filed, clean up, and leave. I am sorry for having to write this. I truly hate saying things that might hurt other people.

We went to this location just last night due to severe ear pain of our grandson. Arriving at 7:30…read morep.m. we thought, since they close at 8 p.m., we would be turned away. We were greeted warmly and assured that they are open until 8 and anyone arriving before that time would be taken care of "no matter how long it took the staff to complete their wait list". Medical staff was extremely pleasant and totally sympathetic to the pain our grandson was in. Leaving with a full diagnostic report in hand, care instructions, and a prescription waiting for us at CVS was remarkable. He is resting comfortably at home today.

As I write this review there is a toddler who has been waiting 2 hours with an appointment,…read moremeanwhile 6 men walk in for piss tests and they pull them in while this child is vomiting and choking on phlegm. this place is an absolute disgrace and the people here should be ashamed of themselves. this is far from a decent medical facility and everyone here should be fired.