I will elaborate further at a later date. Plus, I should have some updates soon. It would seem I've written enough characters so this should post. read more

I was very surprised to see some of these reviews. I have been going to Mayo for eight years, I've yet to have a bad experience. My regular Doctor is Elizabeth Raushenberger, but I've seen others when she wasn't available. My doctors were all caring and thorough. I've never felt rushed out the door, and I love the online portal that I can go back to and remember procedures, dates, etc. I am very happy with my experiences here. read more

Stay away. Incompetent staff. They scheduled me for a procedure on a date that was not available. My wife and I both took off a day from work. Then they called the day before and said they made a "mistake" and cancelled it. Seems professional on the outside, but uncoordinated mess wants you are in. read more

Hi I have been going to the st augustine Mayo Clinic and the Jacksonville mayo four over 8 years now and have been very pleased. Dr Elizabeth Burns and others at the clinic are very good. She also is very good at knowing which dr's at the Jacksonville mayo are the best to work with. read more

Mayo clinic has fine doctors who unquestionably are able to provide top notch care............. once you muddle through their beauracracy. They have new appointment and billing systems that are a nightmare so much so that after 2 years we are finding other medical care options in the area. For one procedure early last fall, was overbilled over $2,000. Took innumerable calls and emails, most ignored, before it was resolved. After complaining to BBB they agreed to see me...... I had to "make an appointment" to travel up to their billing office, 40 miles away to get it fixed. Need to see a doc? Good luck. Their appointment system is archaic. Beauracracy has taken over the Mayo; you'll be better served elsewhere. read more

The esteemed Mayo Clinic boasts female doctors with chips on their shoulders, repeatedly bills patients for services not rendered and constantly demands unnecessary follow-up visits for the sole purpose of billing patients for unnecessary office visits. The dispute system is worthless with six months of repeated "reviews" that result in zero resolution. Case in point: I made an appointment for an annual exam for the purpose of securing two Rx refills for medications I've been taking for many years. I was billed for a myriad of services that did not take place and received Rx refills for 6 months rather than the full year. Do yourself a favor. Stay far away from the very unethical Mayo Clinic. read more

Mayo is absolutely the best. Period. The doctors are up to date given the extensive network of specialists and research that Mayo is known for. The doctors will spend as much or as little as you would like. As for the review/comment on the receptionist - haven't we all had issues with the "gate keepers". Don't forget that's their job - they talk to tons of sick people everyday. As long as you keep that in mind and are kind to them, I've never had an issue. At the end of the day you're not seeing the receptionist - you're seeing the qualified team of doctors at THE Mayo Clinic. read more

Dr. Garrison is a truly impressive doctor. Not only does she treat you well and help you through your fears, she really knows her stuff. I'd been trying to figure out what was wrong with me for four or five years when I finally saw her about my unending fatigue and deterioration. She ran a bunch of tests (mostly blood tests), most of which no doctor had yet run, and then said there was a good chance I had X condition. She immediately sent me up to Mayo Clinic Jacksonville, and in the span of just over a week (after 4-5 years!), I had gone from desperate to diagnosed! A month and a half later, I'd gone through treatment, and even though I'm still dealing with the condition, my life seems possible again. All because Dr. Garrison stays connected and up on conditions and treatments other doctors don't know anything about. This is a wonderful clinic. Forget the person's 2-star review. I've never had a bad experience with the receptionists, though everyone has a bad day once in a while. read more

They lose medical records and cancelled an appointment twice in a week. They had the wrong contact info and then bill high rates. This is a terrible advert for the Mayo brand. Very poorly run. Doctors simply refer you to Mayo specialists. If I could give no stars I would. read more