Had imaging of back done. All employees from the front office to the treatment room were friendly,…read morevery professional and gave assistance getting up from the treatment table. I've always been referred to them with different issues and am well pleased.

Drove 2.5 hours from Savannah for two MRI appointments that were booked at a location that does not…read morehave the equipment I specifically required. Repeated misinformation from call center scheduling staff, confirmed appointments ignored, with no resolution except another booking on a different date for another 2.5 hour drive each way. The imaging technician at this location was professional and courteous -- this review is about everything else. After a 30-minute call full of contradictory information from call center employees, I was booked for two upright MRI appointments at the Gate Parkway location and drove 2.5 hours from Savannah, GA to attend them. On arrival, I learned the Gate Parkway location does not have an upright MRI -- the specific equipment I had explicitly requested and been confirmed for. The resolution was to rebook me for a later date, meaning two round trips of 100+ miles each way for a single appointment. The scheduling failures, in sequence: Doctors in Savannah, GA, sent scripts for two MRI examinations -- one of the cervical spine and one of the right shoulder. When I called to book, the representatives could not locate the scripts, then found one, then claimed they found two but that both were duplicates until the realized the scripts were distinct. This consumed the first portion of a 30-minute call. I made one requirement explicit throughout: both MRIs had to be in an upright machine, as pain prevents me from lying motionless in a horizontal unit. I was first told neither the Gate Parkway nor the Mandarin locations had an upright MRI. When I said I would cancel, I was then told Gate Parkway did have a UPRIGHT MRI. I was then told back-to-back same-day appointments were impossible -- only to be told they were possible, and they were booked. At this point of my exchange with the call center employees, we have four contradictory answers regarding equipment availability and four more regarding scheduling. You may wonder, why didn't I call locations directly and avoid the call center fiasco. I did. My calls were rerouted to the call center. Following the booking, I completed all required pre-appointment steps: uploaded my ID and insurance cards, filled out the intake forms, and confirmed both appointments. Despite this, I received daily text messages prompting me to book and confirm appointments I had already made and to upload documents that were already uploaded. A technician came to retrieve me twenty minutes after my appointment time. When I mentioned I had driven 2.5 hours from Savannah specifically for an upright MRI, the technician -- relatively new and unable to speak to the matter authoritatively -- confirmed the Gate Parkway location does not have an upright machine. Staff at the front desk were apologetic but unable to resolve the situation. An attempt was made to redirect me to the Mandarin location that same day; it was closed. The outcome: a wasted trip and a rebooked appointment, requiring a second 100+ mile drive in pain at a future date. Management must be aware of this call center problem. It's their business, and culpability is with management. June 2026

Upright MRI and CT for those who can't lie down!! And very helpful, friendly and professional…read more Great place.

I visited Advance a couple of years ago, it was the best Imaging facility that I have ever been to!…read moreAfter a broken back 26 years ago, have had many! I will be going back for another MRI view soon. I have never been more comfortable with having an MRI! I HIGHLY RECOMMEND! The man that did my MRI, was as professional and nice as can be, and I hope I get him again!

The MRI tech here is awesome. I've been coming here for years and he is the best. Knowledgeable and…read moreKind. He definitely knows what he's doing. I like the atmosphere of Baymeadows MRI. It's relaxing and doesn't feel so sterile like a hospital. I'll keep coming here. I highly recommend.

I know saying I would give 10 stars if I could is cliche, but there is no better way to describe…read morethis office. Staff is kind and curious, they also have great availability for scheduling that worked around my busy schedule and every day life. Great communication and quick results. I loved that they got my reports over to both of the doctors I am seeing, they also sent me home with a disk for my records. I take my health and the care I recieve very seriously, especially as being someone who works in the medical field, and they provided the type of service and care all offices should strive for.

Nice new facility no wait. Nice new facility no wait…read more Nice new facility no wait. Nice new facility no wait. Nice new facility no wait. Nice new facility no wait. 85 chars yet, ridiculous

went today for an ultrasound, place was super clean, got called back in less than 5 minutes- I…read morebelieve her name was Stacy? she did my exam and she was so gentle and nice!

Look nobody says oh I can't wait to have an MRI... Or do they?…read more The staff at boiling River imaging center were absolutely professional - but beyond that they were empathetic, kind and caring. They let me ask my 5000 questions - they treated me with dignity and respect. And they made an uncomfortable process as comfortable as possible. And as a souvenir, you get these great socks! But seriously - very well taken care of. Thank you.

Besides needing to ask a question the day before the procedure, it's like playing phone tag. Very…read morebad, minus the fifth star. Dr. El Hoge and the nurses here are wonderful. They kept me very calm. It's been since 2012 since I was here last. They finally pinned me down to commit to my diagnostic test that I abhor so much. It's not the procedure, it's the prep that sucks. Parking is great. Recommend? Yes Pros: they can save your life with this test. Cons: could not get ahold of any staff to answer a few questions and concerns the day before.

I made an appointment online for a recent MRI at this location because it was the first available…read more This location is located off of Beach Blvd in a strip mall next to the Publix. The parking lot placement is a little weird, but there were spots available, but just beware the spots were tight. When I arrived I was quickly greeted. Since I did all the initial paperwork online prior to my appointment, the only thing I needed to do was pay when I arrived. In less than 10 minutes I was taken back by Miranda. She brought me back to a room, let me know what the process would be for the MRI and she also had to do the contrast (I was unaware that I was getting contrast in my arm). She did a great job and it was a quick and almost painless experience. The MRI took about 20 minutes from start to finish. Was it loud? Yes. They did give me headphones, but it doesn't do a great job of draining out the beeps. I was in and out of the entire facility in about 30 minutes.

Great choice for medical imaging. Facility is clean, nice and pleasant. Staff are friendly and…read moreprofessional.

Great customer service. Friendly staff. Took care of our needs. MRI images were very clear and the…read morereport was very detailed. A+

I've been here 3 times for an open MRI and every time I came I had a great experience…read more From the time I called for an appointment through the arrival at office and the images. They are very well coordinated, that's what it looks like to me. It didn't take that long to put me on the schedule for the MRI. I will definitely come again if I need it.

So extremely rude after simply asking basic questions I did not understand, that I walked out…read morewithout getting service. Would not recommend, abort abort. Go to precision imaging, insite radiology, or simonmed. Terrible people with terrible service at Advanced Diagnostics. Rude from the very sites phone call which should have been the red flag that drove me somewhere else. I was able to make an appointment same day at INSITE and not only were they very pleasant and patient in answering questions, they were much cheaper because they are not an independent service, which now I know, thanks to the kind lady ad INSITE for explaining to me. I saved $170 and a headache going somewhere else. I personally would avoid advanced diagnostics at all costs.

From the front desk they knew I was still scared wish I could remember her name, but she was so…read morekind, then when we went back the girl. Who operates the mri seen i was still scared, she talked to me and would come in and check on me, I fell asleep it was so easy, wish I could remember there names but girls u were the best

very nice staff, friendly yet professional. Facility new and…read moreclean, safe area. Offer a full line of diagnostics and worked w my situation.

The tech failed to properly load my doctor's lab test request so I have to go back for a second…read moreblood draw. The net result is an additional $49, and an extra trip. Worse than that, they failed to load my husband's doctor ordered lab tests about a week before - and he has to go back (fasting) for another blood draw. Worse yet - no one will return either of our written or voice mail requests for "what happened", I do NOT recommend LabCorp at Gate Parkway. Swung twice and missed twice.

This facility makes getting your blood drawn unnecessarily difficult. I've been here three…read moretimes--each visit took over three hours, even with an appointment. On my most recent visit, they didn't collect enough blood to complete my tests, so now I have to come back for a redraw. This delay is pushing back my treatment, leaving me in severe pain and forcing me to miss more work and school than expected. Go to Quest Diagnostics instead!