I never write reviews but the staff at FABEN was amazing. The front office worker Gerry was so…read moreabsolutely kind and so were all the staff and doctor I talked to that day. If you are going to go to a GYNO I would definitely recommend here!!

Extremely Unprofessional and Disorganized - Would Not Recommend…read moreI would strongly advise anyone to avoid Faben Obstetrics. Unfortunately, I had one of the most upsetting and disappointing experiences imaginable during what should have been an exciting time in my life. My third visit was the final straw. At my 13-week ultrasound appointment, the front desk staff member told me, "You need to smile more." This comment was completely inappropriate and unprofessional. You never know what someone is dealing with personally, and it is especially unacceptable to say something like this to a pregnant patient. During the ultrasound, the technician, Janet, brought my mother and me into the room. We politely asked if we could record the baby's heartbeat since the father was unable to attend. Janet stated it was against policy, which I accepted, but I asked for clarification. Rather than explaining, she repeatedly interrupted me and became increasingly rude. She then falsely accused me of telling her to "shh," which I absolutely did not do. Without allowing me the opportunity to explain, she escalated the situation and removed me from my own ultrasound appointment. I was left crying, confused, and devastated. Being kicked out of an ultrasound due to a misunderstanding--and without any attempt at resolution--is unacceptable and deeply unprofessional. What should have been a meaningful and emotional moment was completely ruined. From my very first visit at seven weeks pregnant, the environment was cold and unwelcoming. The staff appeared unhappy and disengaged, and no one made any effort to be warm or reassuring. The physician I saw, Jessica Hughes, was the most unfriendly and unapproachable doctor I have ever encountered. As a pregnant patient, I was hoping for a supportive and compassionate experience, but Faben Obstetrics was the complete opposite. During my second visit, I came in specifically for bloodwork. I had confirmed the day prior that the bloodwork would be done in-office and took time off work for the appointment. Upon arrival, I was told they did not have a technician available and was sent 30 minutes away to another location. This was extremely frustrating and upsetting, especially after being explicitly told otherwise. This office is very disorganized, and I was given misinformation multiple times. After these repeated negative experiences, I will never return to Faben Obstetrics. Pregnancy is a vulnerable and emotional time, and no patient should be treated this way. I strongly recommend that others seek care elsewhere where professionalism, compassion, and organization are valued.

It's been a year since the birth of my baby, and I've debated writing this review for a while. I…read morewant to start by saying that the office staff at Full Circle were wonderful throughout my pregnancy. At every appointment the team was kind, attentive, and caring, and my prenatal experience at the practice itself was positive. Unfortunately, my hospital experience during labor and after delivery is what ultimately led me to leave this review and decide not to return to the practice. During labor, one of the providers, Lauren Hontz, did not make me or my husband feel supported during a very vulnerable and difficult time. I felt pushed toward getting an epidural and later toward a C-section while I was already struggling through labor. The epidural was placed incorrectly (which I understand is hospital staff, not the practice), but the situation overall felt very poorly handled. In addition, my husband felt dismissed during the process. At one point he was essentially pushed to the corner of the room and excluded from what was happening. That lack of support for both of us made an already stressful experience even harder. I do want to add that Dr. Morrow, who ultimately delivered our baby, was absolutely wonderful and made us feel much more at ease with her expertise. Overall, while my prenatal care at the office was great, the labor and delivery experience at the hospital is the reason I have chosen not to return to this practice.

I want to start by saying my midwife, there, is the ONLY reason I put up with this office a second…read moretime. But it's time to review. The rest of this office is rude. Check-in is rude, checkout is even more rude and gives you issues when you try to schedule with a certain person. Even when it's written in your chart that you only see specific people. They will try to bully you into doing everything they want. If you heard this was a crunchy friendly office, that was true about six or seven years ago. But no more. If you try to forgo anything, get ready for a massive fight. We paid THOUSANDS of dollars ($6-7000), in cash, up front for appts and delivery for them to tell me they wouldn't schedule me for more appointments, at 34 weeks, and would fire me unless I got a 3 hour glucose test done...after my one hour came back 2 point too high Something that happened my first pregnancy with them too and came back completely normal for the 3 hr. (No surprise there). When I got there for my appt without having it done they threatened to FIRE me if I didn't do it within 48 hrs. Reluctantly went and got a three hour done and surprise surprise it was normal. They only opened the schedule for the following month on random days close to the new month, so you can never schedule out. They tell you they'll call you when it opens, but they don't. So by the time you go to schedule your preferred time and midwife, it is already booked out. That is if you can get them to answer your phone call. This office caused me way more stress than any part of my pregnancy! My DRs office shouldn't give me constant anxiety. It's not a true midwifery even though they have midwives. It's not really any different than a normal doctors office. Which is probably why they had twice as many midwives, when the DR in charge first took over around 2019 (or whatever), VS now. The other midwives there are cold and dismissive and political. One was Wearing a very politically charged shirt for my very first appointment with her. I refuse to schedule with her after that. If we have more kids we won't be returning here even though I love my midwife. I don't need a DRs office that is constantly threatening to drop me for this and that and stressing me out at least once a month. Never able to schedule me out or get me the appts I need. Midwiferies are supposed to be supportive of alternative care, patient choice and so forth. I'm in control of my healthcare and since they don't like/agree with that, I'll be taking any future business elsewhere. i am apart of a group on Facebook or local moms, and it's a very clean among the patients. Sad because it used to be the best midwifery in Jacksonville.

The worst customer service ever, and their call center! I've been calling to make an appointment…read morewith them. First of all, my calls are being hung up on by them because you can literally hear them picking up the phone and then hanging up on you. Second, I was just on hold minutes ago, and it kept saying you're the next person they will speak to. I was on hold for more than 30 minutes. How was I the first person waiting to be answered, but they still did not pick up and answer my phone if I was next?! Can't do your job or don't feel like it? Maybe find another job that you're able to fulfil the obligations!!

The receptionist staff greeted me when I arrived and gave me any outstanding forms that required…read moresignatures. Dr. Quinones always provide clear explanations of what will be happening during each appointment and answer any questions. I feel extremely comfortable with the medical care and expertise she provides.

I love my OBGYN office staff.. each and every one of them! I've been through a lot here because my…read morepregnancy was so bad due to my personal issues. From missed appointments, to info that was given to me but never utilized and they never gave up on me or showed me their frustration. It takes a lot to deal with pregnant women who don't even know how to manage their emotions themselves let alone deal with the world. My princess came 6 weeks early and Andrea (one of the midwives) was there every step of the way. From the staff that check you in, to the staff that get your vitals everyone does their job well. My only con is that some of their equipment is out of date, it's 2018 everyone should have electronic devices for weighing.

WORST experience I have ever had with a doctor of any type. Do not come here if you are a new…read morepatient. This doctor will not listen to you. She does not care about your medical history, and her staff is less than informed. Since I wasted my insurance covered well woman visit on this place, I am having to work with my old doctor (who is in Texas) to get myself taken care of. Biggest mistake since moving to Jacksonville was trusting this place to take care of me. Do not waste your time or money here. I came for a routine check up and renew my birth control prescription. I have been denied BC bc this doctor has ordered tests that I do not need and cannot afford..... confirmed by my previous OB.... this office is ONLY after your money. GO ELSEWHERE Update: I got my records from my visit here and found multiple notations made by dr Neuman that did not happen during my visit.

Wanted to say thank you to my new obgyn! I was happy to be referred to this practice to discuss my…read morebirth control options as a middle aged 30 year old. Everyone in the practice is very kind, intelligent & informative and takes the time to individualize your health plan. Office is clean with convenient parking and runs pretty on schedule. Front desk is very on top of things and I was thrilled to have all my insurance info verified & completed before my visit. This practice is state of the art and very informative- be proactive with your health ladies!

First time at river city, OB/GYN, wonderful people Molly is who I seen. She's a PA very thorough…read more Will definitely explain everything to you. She's not in a rush. She is over the top. There's no words other than that for her state of the art equipment I haven't been to an OB/GYN in a while she is so gentle, so kind soft-spoken the reception is very welcoming the lab tech very gentle with blood draw. I would suggest this place 100%. You're in good hands meticulously clean. five stars for River city and her crew.

I've been going to this office for more than 8 years or more I think. I love Dr. Wrennick but for…read moresome reason their customer service people are rude and seem agitated that you even called. I just called today to try and make an appointment and the girl named Rebecca was rude and seemed bothered she had to take my call. Maybe because it's late in the day and almost to going home. If I didn't love Dr. Wrennick I would definitely look for another office to go to!

What a heck of experience!!! I have been seeing Dr. Desmarais for about 12 years at the Baptist…read moreSouth location, and have loved and enjoyed her care for all this years. So much so, I have been taking my, now 18 yo girl, to help and manage her very irregular cycles. We have both our primary insurance, which is UHC... however, my girl also has Sunshine/CMS as secondary. After the visit at Southpoint Dr. location, we were told that they can't see my girl because of her secondary insurance, the one that is ever barely billed to! What am I missing? Her pediatrician doesn't take Sunshine/CMS neither, but take her on her UHC... Anyway, never heard of this!! Sorry Dr. Desmarais, always loved your care, but there is something off here! So "Women's care" is now down two patients.

Review for orthopedics: The place was clean with magazines to read. The staff here is…read morewonderful...Everyone from the front desk to Dr. Piraino...I did have a long wait time, but Fridays are usually the busiest day in this office. This is my last visit for this particular doctor unless I have an issue. From start to finish he was very kind,helpful...explained everything in detail to me and always asked if I had questions or concerns. I never felt like I was just "another" patient. I even referred my mom to this doctor. Definitely recommend trying out this location for various specialty needs.

Dr Rebenack is incredible! He is very skilled at what he does and has a lot of experience to back…read moreit up! The oldest OBGYN at Women's Care practice, he makes you feel very comfortable and is relatable and HILARIOUS! He truly listens to you and will be your advocate. He will forever be a part of our family with the birth of our son!

Such an amazing physician! I really can't say enough good things about him and this practice…read more Dr Rebenack genuinely cares about his patients and their well being. He's extremely knowledgeable and I felt completely at ease knowing he would be delivering our two sons. If you are expecting a baby or need an OBGYN for any reason then this is the place to go!

I like the location of the office, near Memorial. I like Dr. Hackenberg. But, he really is pretty…read moretough old Bird. He hates prescribing pain meds, even if you really need them. You have to fight with him to prove your point. I have a rare and very painful auto immune disease. In two years time, I have only asked for one thirty day supply. Give me a break. Trust me as a patient that is in great pain. Please! He only have me a fifteen day supply and made me promise to see my other doctor who does another specialty(Skin disorder)and treats me. He was in surgery Friday and could not help me. I might have to make a change in General Physician. It kind of ticked me off that he did not believe me, until I broke down and cried.

These fools called me the day of my appointment to cancel my Medical I had to get done for my…read moregreencard application. I took time off work....just to find out all of my time and money was wasted. Absolutely pathetic service.

The woman that I spoke to Andre or Andrea maybe, whatever, was so rude. I have never experienced a…read moreperson who was so unprofessional. If that's what the front desk looks like I don't want to know what the back looks like.

Everything was absolutely amazing! I felt welcome, safe, knowledgeable on everything I needed. The…read morestaff was supportive of me emotionally, as well as, physically. You could see that the team itself had a family like bond and were all passionate about their careers. Everything was quick, easy and painless. I am grateful for them all.