It's been a year since the birth of my baby, and I've debated writing this review for a while. I…read morewant to start by saying that the office staff at Full Circle were wonderful throughout my pregnancy. At every appointment the team was kind, attentive, and caring, and my prenatal experience at the practice itself was positive. Unfortunately, my hospital experience during labor and after delivery is what ultimately led me to leave this review and decide not to return to the practice. During labor, one of the providers, Lauren Hontz, did not make me or my husband feel supported during a very vulnerable and difficult time. I felt pushed toward getting an epidural and later toward a C-section while I was already struggling through labor. The epidural was placed incorrectly (which I understand is hospital staff, not the practice), but the situation overall felt very poorly handled. In addition, my husband felt dismissed during the process. At one point he was essentially pushed to the corner of the room and excluded from what was happening. That lack of support for both of us made an already stressful experience even harder. I do want to add that Dr. Morrow, who ultimately delivered our baby, was absolutely wonderful and made us feel much more at ease with her expertise. Overall, while my prenatal care at the office was great, the labor and delivery experience at the hospital is the reason I have chosen not to return to this practice.

I want to start by saying my midwife, there, is the ONLY reason I put up with this office a second…read moretime. But it's time to review. The rest of this office is rude. Check-in is rude, checkout is even more rude and gives you issues when you try to schedule with a certain person. Even when it's written in your chart that you only see specific people. They will try to bully you into doing everything they want. If you heard this was a crunchy friendly office, that was true about six or seven years ago. But no more. If you try to forgo anything, get ready for a massive fight. We paid THOUSANDS of dollars ($6-7000), in cash, up front for appts and delivery for them to tell me they wouldn't schedule me for more appointments, at 34 weeks, and would fire me unless I got a 3 hour glucose test done...after my one hour came back 2 point too high Something that happened my first pregnancy with them too and came back completely normal for the 3 hr. (No surprise there). When I got there for my appt without having it done they threatened to FIRE me if I didn't do it within 48 hrs. Reluctantly went and got a three hour done and surprise surprise it was normal. They only opened the schedule for the following month on random days close to the new month, so you can never schedule out. They tell you they'll call you when it opens, but they don't. So by the time you go to schedule your preferred time and midwife, it is already booked out. That is if you can get them to answer your phone call. This office caused me way more stress than any part of my pregnancy! My DRs office shouldn't give me constant anxiety. It's not a true midwifery even though they have midwives. It's not really any different than a normal doctors office. Which is probably why they had twice as many midwives, when the DR in charge first took over around 2019 (or whatever), VS now. The other midwives there are cold and dismissive and political. One was Wearing a very politically charged shirt for my very first appointment with her. I refuse to schedule with her after that. If we have more kids we won't be returning here even though I love my midwife. I don't need a DRs office that is constantly threatening to drop me for this and that and stressing me out at least once a month. Never able to schedule me out or get me the appts I need. Midwiferies are supposed to be supportive of alternative care, patient choice and so forth. I'm in control of my healthcare and since they don't like/agree with that, I'll be taking any future business elsewhere. i am apart of a group on Facebook or local moms, and it's a very clean among the patients. Sad because it used to be the best midwifery in Jacksonville.

I never write reviews but the staff at FABEN was amazing. The front office worker Gerry was so…read moreabsolutely kind and so were all the staff and doctor I talked to that day. If you are going to go to a GYNO I would definitely recommend here!!

Extremely Unprofessional and Disorganized - Would Not Recommend…read moreI would strongly advise anyone to avoid Faben Obstetrics. Unfortunately, I had one of the most upsetting and disappointing experiences imaginable during what should have been an exciting time in my life. My third visit was the final straw. At my 13-week ultrasound appointment, the front desk staff member told me, "You need to smile more." This comment was completely inappropriate and unprofessional. You never know what someone is dealing with personally, and it is especially unacceptable to say something like this to a pregnant patient. During the ultrasound, the technician, Janet, brought my mother and me into the room. We politely asked if we could record the baby's heartbeat since the father was unable to attend. Janet stated it was against policy, which I accepted, but I asked for clarification. Rather than explaining, she repeatedly interrupted me and became increasingly rude. She then falsely accused me of telling her to "shh," which I absolutely did not do. Without allowing me the opportunity to explain, she escalated the situation and removed me from my own ultrasound appointment. I was left crying, confused, and devastated. Being kicked out of an ultrasound due to a misunderstanding--and without any attempt at resolution--is unacceptable and deeply unprofessional. What should have been a meaningful and emotional moment was completely ruined. From my very first visit at seven weeks pregnant, the environment was cold and unwelcoming. The staff appeared unhappy and disengaged, and no one made any effort to be warm or reassuring. The physician I saw, Jessica Hughes, was the most unfriendly and unapproachable doctor I have ever encountered. As a pregnant patient, I was hoping for a supportive and compassionate experience, but Faben Obstetrics was the complete opposite. During my second visit, I came in specifically for bloodwork. I had confirmed the day prior that the bloodwork would be done in-office and took time off work for the appointment. Upon arrival, I was told they did not have a technician available and was sent 30 minutes away to another location. This was extremely frustrating and upsetting, especially after being explicitly told otherwise. This office is very disorganized, and I was given misinformation multiple times. After these repeated negative experiences, I will never return to Faben Obstetrics. Pregnancy is a vulnerable and emotional time, and no patient should be treated this way. I strongly recommend that others seek care elsewhere where professionalism, compassion, and organization are valued.

When the mass goes from identified, to suspicious, to malignant in a matter of 4 weeks, life…read morechanges. It's fair to say, no one ever wants to review an oncologist. But that's where I am, and I'll be forever thankful that our journey is with Dr. Nowicki and his superior staff (and colleagues). The details are not important, just know that the care will be compassionate, patient (you will have questions, they will have answers), and professional/organized (there are a lot of things to keep track of). The MD Anderson affiliation is a tremendous plus. His affiliation with Baptist Health was to our liking. We are half way through treatments. It's been easier than expected, and we are hopeful for a positive outcome. We owe so much to Dr. Nowicki. Thanks.

Absolutely, hands down one of the best experiences of my life. From the moment you enter the…read moreoffice, an ease that this is the place where worries will be handled. Room #7 has been my sitting space and it's been a welcomed spot that my troubles will be answered. Dr. Paul Nowicki handled my fears and anxieties over my cancer with kid gloves. I owe so much gratitude to him and Dr. Buckley for taking such wonderful care of me. I will forever be grateful for their ability to put me and my nerves at ease. Thank you, thank you, thank you!

I've been going to this office for more than 8 years or more I think. I love Dr. Wrennick but for…read moresome reason their customer service people are rude and seem agitated that you even called. I just called today to try and make an appointment and the girl named Rebecca was rude and seemed bothered she had to take my call. Maybe because it's late in the day and almost to going home. If I didn't love Dr. Wrennick I would definitely look for another office to go to!

What a heck of experience!!! I have been seeing Dr. Desmarais for about 12 years at the Baptist…read moreSouth location, and have loved and enjoyed her care for all this years. So much so, I have been taking my, now 18 yo girl, to help and manage her very irregular cycles. We have both our primary insurance, which is UHC... however, my girl also has Sunshine/CMS as secondary. After the visit at Southpoint Dr. location, we were told that they can't see my girl because of her secondary insurance, the one that is ever barely billed to! What am I missing? Her pediatrician doesn't take Sunshine/CMS neither, but take her on her UHC... Anyway, never heard of this!! Sorry Dr. Desmarais, always loved your care, but there is something off here! So "Women's care" is now down two patients.

I have been going to this clinic for the past 3 years . It was recommended to me by a friend and I…read morecouldn't be more grateful . The location is in beautiful riverside in an old renovated home. The interior feels warm and comforting unlike most doctors offices . Additionally , what I really love about this clinic is the customer care . I feel like they truly care about my well being here and everyone from the desk staff to the doctors have been kind to me . Appointment availability is pretty good . I've never had a problem getting in when I've needed to . Sometimes it can be a tad of a wait for the doctor to come in the room but it's never been ridiculous . I have always appreciated their thoroughness and professionalism . If you are searching for a new ob gyn come here ! Thank you so much !

Really like going to this OB/GYN practice. They are located in Riverside which is fairly close to…read moreour home. They are usually easy to get an appointment with. The people are very professional friendly and care about their patients. They do not make you wait very long when you have an appointment. The waiting area and restrooms are very clean and comfortable. The parking can be a bit tight on the side. They handle most insurance. The prices are fair. We feel very comfortable at this practice and recommend it.

Called on Monday afternoon to schedule a papsmear & they happened to have an appointment the next…read moremorning, so I scheduled it. Woke up to my dog puking and pooping blood all over the house, and an emergency vet appointment was needed. There was no way I could make a 9am appointment and called to reschedule. Was told that I would be charged $50 for not giving 24 hours' notice. I hadn't even had the appointment for 24 hours, so that is a ridiculous statement. They said I am being charged because I canceled another appointment in 2022....2 years ago. I really enjoyed Dr. Porter, but not this practice. I understand that people are flaky and don't show up for appointments. However, there is also something called common courtesy for those of us who are legitimately dealing with a crisis. I've got a $250 vet bill from yesterday and now another bill for nothing. Update: I received a phone call that the fee was being waived, and the woman even asked how my dog was. Someone also responded to my review, saying they would waive the fee. However, I have now received a 2nd bill for a "no show fee" of $50. And the kicker is there isn't even a phone number for me to contact someone. It is literally 000-000-0000. WOW!

Having my second baby with this OBGYN team with 2 under 2 and it's been a great experience these…read morepast two years. Locations are great, love that they are all women, the office is beautifully designed and relaxing, and I've had really no issues at every single appointment since I've been going here! I will say they need to have more diaper changing stations for a center for women and babies. The San Marco location doesn't have a changing table and that just blows my mind haha! Thanks team for all you do!

I've been seeing the OBs here ever since I got pregnant. This is my first baby and I'm a high risk…read moremom. My friend, who was high risk with both of her girls, recommended them to me and I could not be happier with my care! They always listen to my concerns and never make me feel less-then. Out of all the doctors I've only had an issue with one and luckily that one doesn't deliver babies. Definitely recommend them if you are an expectant high risk mama!

Excellent staff and doctors..I wouldn't recommend any other ob/GYN practice.y experience with this…read morepractice has always been great

Inconsiderate scheduled an appointment and they canceled it less than 24 hour noticed didn't even…read moretry to reschedule im experiencing chronic morning sickness to where I've lost weight I just wanted to see a doctor. These doctors don't care about ppls well being just their money.

So.... this location is SO MUCH BETTER than their sister location off of Beach Blvd; I started…read morecoming here instead after a couple bad experiences at the latter location (you'll find my review). Check in is just like any doctor's office, you sign in and wait to be called up. If they are not busy they will check you in and take your co pay or other form of payment when you sign in. The waiting area is very spacious with some magazines for the old school folks; there is also a small table with puzzles and books for young children to hang out at. Every staff member I've encountered here are very professional and very friendly, from the receptionists to the medical assistants. My first time here I met with Dr. Greenhaw, who took the time to get to know my medical history and what my concerns are when it comes to my health in an informal office meeting. For my first visit though, eventually my primary doctor would be Dr. New, who took the time as well to know a little bit about me. Honestly, I was a bit uncomfortable of having a male doctor as my gynecologist, but Dr. New is very professional and always have a female medical assistant present for all my appointments. I also liked that they are more flexible with hours and will make appointments on the weekends at their other location in Baptist South, which is very convenient for me with my sporadic work schedule. Even if this location is a bit far for you, they have other locations as well, even as far north as Fernadina Beach. I'm glad at this point that I've decided to come to this location from now on after the bad experiences at the Beach Blvd location.

I liked the experience I had at my first doctors appointment. I felt she was very informative and…read morehelpful and answered any concerns I had

From the owner: Comprehensive Gynecology, Aesthetics and Wellness Centerread more

Very disorganized office care. Billing errors. Rude staff and manager. Doctors and staff often…read morelie to cya. It's all about the money. Owned by private equity monopoly. Impersonal. Unprofessional.

I transferred to this facility after the office in St. Vincent closed. This was my second visit and…read moreunfortunately I was unable to see the doctor because they were running 30+ minutes late and I had to return to work. The staff never offered a reason for the delay.