I visited Advance a couple of years ago, it was the best Imaging facility that I have ever been to! After a broken back 26 years ago, have had many! I will be going back for another MRI view soon. I have never been more comfortable with having an MRI! I HIGHLY RECOMMEND! The man that did my MRI, was as professional and nice as can be, and I hope I get him again! read more

Do not go to this place!!!!! I went for an MRI after a CT scan at the hospital picked up potential cancer. They asked me for the images and I went to the hospital got them and brought them back. Had to make several phone calls, trying to get my report and when I finally was able to go pick it up the report said I didn't provide any images. Like I'm literally trying to find out if I have cancer. I have called them and reached out through their contact that's on their website regarding never receiving a bill. I never received a bill and email a phone call nothing and they end up sending my balance to a debt collector. I let them know that I was changing coverage and then I was about to move, and I was trying to take care of the bill as quickly as possible. So unprofessional on so many levels that I would never go to this place again. read more

If I could give this office -5 stars I would. The whole experience from scheduling an appointment, lack of confirmation for said appointment and obtaining my MRI disc from this office has been horrible. There is no direct number to reach the front desk and the office closes before the office hours posted on the door. Avoid at all costs!! read more

When I got there it was a warm greeting, nice and friendly, my appointment was on time in an out. Over all everything was good, and yes I would go back. read more

I have had A LOT of MRIs in the past decade. I guess just call me lucky! I even had three in one year back in 2013 because of my shoulder. Anyway.... Because I've had so many, I'm quite experienced with the process. I've also had them performed at many different places and on different areas of my body from my head to my knees. I can't say I've ever had a bad MRI experience, but the MRI I had done here was unquestionable the best experience I've had. Staff, technicians, doctor.... all wonderful. I had to have a doctor here because I had an MRI with contrast done and apparently a doctor has to inject the contrast through the IV which a technician starts. I did have about a 30-45 minutes wait past my scheduled appointment time, but their waiting area is so nice and soothing that I didn't mind it at all. There are plenty of magazine, but I brought my crocheting along with me, so I was well occupied. Once it was time for my MRI, I had a smooth experience from beginning to end. When having a medical procedure done, it's always so nice to have all the staff you come in contact with be so caring, patient, concerned, and comforting. I received that all here. My results were also very quickly sent to my physician. I wouldn't hesitate to return here again in the future for any imaging I may need. read more

Advaned Diagnostic Group - Diagnostic Imaging Near Me - Jacksonville, Florida

Location plays a big part in first impressions and this location is sandwiched between a RaceTrac gas station and a strip club. The parking lot is facing a strip club. My appointment was scheduled at 8pm, which meant it would be getting dark by the time I left and they take appointments up till 10pm. My knee jerk reaction is I don't want to walk out to my car at night next this kind of environment in the dark. Inside are 2 workers- the front desk receptionist and the technologist. I worked radiology for almost a decade before moving to Jax- so I made small talk about it and how one man is buying out all the radiology groups. He bought out my old company and just bought out Advanced Diagnostic Group. We also chatted about the differences.- this location currently only uses the open MRI and the traditional 1.5 T MRI. No other modalities. I completed my paperwork and was walked back right away- I know the drill, so I just had to lock up my wallet and slip off the bra (metal and MRI can skew results). I have become claustrophobic over the years and was here for the open MRI. I had never done a joint before so- that wasn't as "open" as doing the spine. You stand sideways and slip your arm in this whole- while leaning against a padded area. Then you go for the ride- you are tilted a bit more than 45 degrees and shifted so that the area being scanned is in the center of the machine. It's more like being smooshed between 2 walls instead of fed into a tube. I closed my eyes for most of the scan- since my nose was an inch from the wall and did my best to remain perfectly still. Thanks to my previous work- I knew joints take approximately 25 minutes IF you don't move. I had one spasm, but it apparently didn't alter the images (YaY). Paid my amount due, collected my CD images and out the door. Location = 1 star Staff = 4 stars Cleanliness (in today's climate) = 2 stars read more

Hello, my name is Mary. I was introduced to this facility through my pain doctor who needed some intense imaging done. I am one of those old ladies who is very claustrophobic. My doctor knew that I would need an open MRI, so we both did some research and she came back with your company, Advanced Imaging, at West University, Jacksonville FL. I have had some very bad experiences with imaging centers. Their front desk personnel were rude, obnoxious, and uninformative. Imaging techs again rude, obnoxious, and no information. The concern from the people during the imaging and aftercare was non-existent. But I did not find this at Advanced Imaging. The women up front were so courteous and kind to me. Not only were they courteous and kind but they showed that they were human and understood some of their patients' have fears and concerns. They took their time and explained to me what I could expect with an MRI. Everyone had a smile on their face. And for that, I am so thankful. I wish I knew the names of every one of the ladies but, unfortunately, I don't. What I can say is they are the best that any office could hire. I do not know what the name of the one tech was, but the other was Travis. He explained to me how long the imaging on the first day was going to take and that there would be a second day that I would need to come in and do more. The fact that it was going to take so long had me worried because my back pain is so intense, and I knew laying on the hard surface would be a problem. I'm an old lady who's not used to showing feelings of any kind in public, crying is totally out of the question. But after a very long time on this hard surface chair, no fault of anyone, I knew I was in for a hard time. When I went to rise up off the chair I could not do so on my own. I actually was crying, silently... yes, but crying. The technician, Travis came over and offered me his arm like only a gentleman would. With a lot of appreciation, I accepted, and we took the long painful walk back out to the front lobby the whole time he was talking to me as if he had known me forever. My entire experience at this office was so personable and so pleasant. I will absolutely recommend your center to my friends, and believe me, at my age, I have lots who need imaging. The whole purpose of this very long review is that I want you to appreciate what you have with the personnel in that office and how you should be so thankful for the people working for you, I know I am. They were all amazingly professional. The entire experience from start to finish was so agreeable. Again, thank you for making this possible. Sincerely yours, Mary Smith PS: On my second day of imaging, your front desk actually remembered my name! As I walked in the door, I was is greeted with a happy smile, and a "Good morning, Ms. Smith", I was pleasantly shocked. read more

Top notch care and courteous staff who are ready to provide world class service. Of all the imaging medical centers I have been to this was the most impressive. read more

The folks here are very accomodating. I was scheduled for the regular MRI machine and they told me if I could not handle it (I'm claustrophobic) they would reschedule me for the open MRI with no additional cost. It is the least expensive location in the area (even with insurance) by far - half the price of some others. The location is a bit inconvenient for me (30 min drive), but right off the highway which helps. Service after the test has also been very efficient and friendly. The only thing I don't like is that I have to pay for the image the physician wants to see. They have an online system that can be used, but only if the physician is set up to access it which required a marketer visit - sounded too complex. So I'm paying the $15 for the CD. read more

got an appointment for my MRI on the same day that I called. T o begin with The receptionist was extremely pleasant. Then I met one of the techs and she made a point to talk with the other MRI tech because the positioning of where I needed the MRI was a bit unusual. Cricket took care of doing the MRI & was professional & very patient. There are a lot of places to choose from in Jacksonville but I will definitely be back here for the next set of imaging needs. it's a little easier to pay for services when your business is appreciated. Thank you. GREAT JOB EVERYONE! read more

Hours on Yelp are not correct. They do not accept FL Blue Medicare, have limited X-ray capabilities, and staff was not friendly at all

Forced me to sign an assignment of benefits when I was paying cash and not using benefits, with no reason other than, "you have to or we won't do your MRI." Maybe there's a good reason... guess I'll never know ‍ read more