The MRI tech here is awesome. I've been coming here for years and he is the best. Knowledgeable and…read moreKind. He definitely knows what he's doing. I like the atmosphere of Baymeadows MRI. It's relaxing and doesn't feel so sterile like a hospital. I'll keep coming here. I highly recommend.

I know saying I would give 10 stars if I could is cliche, but there is no better way to describe…read morethis office. Staff is kind and curious, they also have great availability for scheduling that worked around my busy schedule and every day life. Great communication and quick results. I loved that they got my reports over to both of the doctors I am seeing, they also sent me home with a disk for my records. I take my health and the care I recieve very seriously, especially as being someone who works in the medical field, and they provided the type of service and care all offices should strive for.

Professionals in every way! I called to make my appointment…read moreand they had an appointment the same day I called, which is wonderful. The location was really easy to get to with minimal time off of the highway. The facility is super clean and modern with comfortable chairs to relax in during your wait. Check-in was a breeze and I was called back shortly after that. In the exam room, I felt well cared for They did a thorough job getting enough images for the radiologist to assess my concerns. I would recommend this location to anyone in the northern St. Augustine area due to its ease of access. If you need imaging, this place is a win.

Drove 2.5 hours from Savannah for two MRI appointments that were booked at a location that does not…read morehave the equipment I specifically required. Repeated misinformation from call center scheduling staff, confirmed appointments ignored, with no resolution except another booking on a different date for another 2.5 hour drive each way. The imaging technician at this location was professional and courteous -- this review is about everything else. After a 30-minute call full of contradictory information from call center employees, I was booked for two upright MRI appointments at the Gate Parkway location and drove 2.5 hours from Savannah, GA to attend them. On arrival, I learned the Gate Parkway location does not have an upright MRI -- the specific equipment I had explicitly requested and been confirmed for. The resolution was to rebook me for a later date, meaning two round trips of 100+ miles each way for a single appointment. The scheduling failures, in sequence: Doctors in Savannah, GA, sent scripts for two MRI examinations -- one of the cervical spine and one of the right shoulder. When I called to book, the representatives could not locate the scripts, then found one, then claimed they found two but that both were duplicates until the realized the scripts were distinct. This consumed the first portion of a 30-minute call. I made one requirement explicit throughout: both MRIs had to be in an upright machine, as pain prevents me from lying motionless in a horizontal unit. I was first told neither the Gate Parkway nor the Mandarin locations had an upright MRI. When I said I would cancel, I was then told Gate Parkway did have a UPRIGHT MRI. I was then told back-to-back same-day appointments were impossible -- only to be told they were possible, and they were booked. At this point of my exchange with the call center employees, we have four contradictory answers regarding equipment availability and four more regarding scheduling. You may wonder, why didn't I call locations directly and avoid the call center fiasco. I did. My calls were rerouted to the call center. Following the booking, I completed all required pre-appointment steps: uploaded my ID and insurance cards, filled out the intake forms, and confirmed both appointments. Despite this, I received daily text messages prompting me to book and confirm appointments I had already made and to upload documents that were already uploaded. A technician came to retrieve me twenty minutes after my appointment time. When I mentioned I had driven 2.5 hours from Savannah specifically for an upright MRI, the technician -- relatively new and unable to speak to the matter authoritatively -- confirmed the Gate Parkway location does not have an upright machine. Staff at the front desk were apologetic but unable to resolve the situation. An attempt was made to redirect me to the Mandarin location that same day; it was closed. The outcome: a wasted trip and a rebooked appointment, requiring a second 100+ mile drive in pain at a future date. Management must be aware of this call center problem. It's their business, and culpability is with management. June 2026

I absolutely DO NOT recommend Insite Radiology. Scheduling an appointment seems pointless because…read moreyou won't be taken back anywhere near your set time -- you'll be seen whenever they decide to call you. Definitely don't plan this during your lunch break unless you're prepared to be gone much longer than expected. If your doctor refers you there, I would strongly encourage you to ask for another option. There are other imaging centers that respect appointment times and their patients' schedules. This was an extremely frustrating experience and a clear disregard for people's time.

Immaculate facility with high quality level machines and top notch, incredible staff! I've gone…read morehere for the last three years for my MRI scans and will not ever go to another facility. The front staff and techs all have taken care of me like no other. Kayla, Emily (both Emily's), and Lisa are all so friendly, warm, understanding and always puts the patients first. The facility is always super clean, modern, and upon walking in, I feel at ease. I always get super anxious doing my MRIs and everyone here makes you feel so comfortable and always attend to all of your needs. I feel super happy every time I leave the facility. My appointments are always on time. If you miss your appointment or late, they try their best to work with you and your schedule. Sometimes, there might be a wait (mostly my fault for being tardy lol) but it doesn't bother me at all. I understand as I've been to many appointments to treat my tumefactive multiple sclerosis, that sometimes especially in medical settings, the doctor, tech, nurse, etc. can run behind due to treating another patient, other issues, etc. And that's okay, it happens and you roll with it. At the end of the day, you want a facility that genuinely cares about you and here, they do. Speaking for myself but I've never had a problem with them answering the phones or receiving my reports. They've always came in pretty quick and all I need to do is send them an email to request them or pick up a CD. I plan to come here for as along as they have me! Thank you Insite Radiology for always taking good care of me! YALL ARE THE BEST!!!!

Great customer service. Friendly staff. Took care of our needs. MRI images were very clear and the…read morereport was very detailed. A+

Nice new facility no wait. Nice new facility no wait…read more Nice new facility no wait. Nice new facility no wait. Nice new facility no wait. Nice new facility no wait. 85 chars yet, ridiculous

went today for an ultrasound, place was super clean, got called back in less than 5 minutes- I…read morebelieve her name was Stacy? she did my exam and she was so gentle and nice!

From the front desk they knew I was still scared wish I could remember her name, but she was so…read morekind, then when we went back the girl. Who operates the mri seen i was still scared, she talked to me and would come in and check on me, I fell asleep it was so easy, wish I could remember there names but girls u were the best

very nice staff, friendly yet professional. Facility new and…read moreclean, safe area. Offer a full line of diagnostics and worked w my situation.

Look nobody says oh I can't wait to have an MRI... Or do they?…read more The staff at boiling River imaging center were absolutely professional - but beyond that they were empathetic, kind and caring. They let me ask my 5000 questions - they treated me with dignity and respect. And they made an uncomfortable process as comfortable as possible. And as a souvenir, you get these great socks! But seriously - very well taken care of. Thank you.

Besides needing to ask a question the day before the procedure, it's like playing phone tag. Very…read morebad, minus the fifth star. Dr. El Hoge and the nurses here are wonderful. They kept me very calm. It's been since 2012 since I was here last. They finally pinned me down to commit to my diagnostic test that I abhor so much. It's not the procedure, it's the prep that sucks. Parking is great. Recommend? Yes Pros: they can save your life with this test. Cons: could not get ahold of any staff to answer a few questions and concerns the day before.

I've been here 3 times for an open MRI and every time I came I had a great experience…read more From the time I called for an appointment through the arrival at office and the images. They are very well coordinated, that's what it looks like to me. It didn't take that long to put me on the schedule for the MRI. I will definitely come again if I need it.

So extremely rude after simply asking basic questions I did not understand, that I walked out…read morewithout getting service. Would not recommend, abort abort. Go to precision imaging, insite radiology, or simonmed. Terrible people with terrible service at Advanced Diagnostics. Rude from the very sites phone call which should have been the red flag that drove me somewhere else. I was able to make an appointment same day at INSITE and not only were they very pleasant and patient in answering questions, they were much cheaper because they are not an independent service, which now I know, thanks to the kind lady ad INSITE for explaining to me. I saved $170 and a headache going somewhere else. I personally would avoid advanced diagnostics at all costs.

This building is located Nextdoor to St. Vincent's Hospital. Go around and past the hospital. They…read morehave plentiful parking, some shaded areas by Tess in some places. There are multiple doctors in this building. I go to Dr. Steinberg-a pulmonary doctor. The building is neat and clean. Pros-plenty of parking. Good doctors and employees here. Cons: Sometimes the sign of where to go can be tricky. Recommend? Yes

Tina and Latasha are angels and I'll never go anywhere else for bloodwork…read more I faint, cry and have a terrible time with it. They were so kind, thoughtful, patient, and did an AMAZING job! I highly recommend this facility and these 2 wonderful ladies! So thankful for them.

I went in to get some bloodwork done. Got there about 730 and was out the door on my way by 745…read more There's a staffer name Tasha who always hit her mark. She's very friendly, very knowledgeable polite. She make you feel comfortable while getting the job done. And for that I give her . Thanks for your service Tasha.