Professionals in every way! I called to make my appointment…read moreand they had an appointment the same day I called, which is wonderful. The location was really easy to get to with minimal time off of the highway. The facility is super clean and modern with comfortable chairs to relax in during your wait. Check-in was a breeze and I was called back shortly after that. In the exam room, I felt well cared for They did a thorough job getting enough images for the radiologist to assess my concerns. I would recommend this location to anyone in the northern St. Augustine area due to its ease of access. If you need imaging, this place is a win.

Drove 2.5 hours from Savannah for two MRI appointments that were booked at a location that does not…read morehave the equipment I specifically required. Repeated misinformation from call center scheduling staff, confirmed appointments ignored, with no resolution except another booking on a different date for another 2.5 hour drive each way. The imaging technician at this location was professional and courteous -- this review is about everything else. After a 30-minute call full of contradictory information from call center employees, I was booked for two upright MRI appointments at the Gate Parkway location and drove 2.5 hours from Savannah, GA to attend them. On arrival, I learned the Gate Parkway location does not have an upright MRI -- the specific equipment I had explicitly requested and been confirmed for. The resolution was to rebook me for a later date, meaning two round trips of 100+ miles each way for a single appointment. The scheduling failures, in sequence: Doctors in Savannah, GA, sent scripts for two MRI examinations -- one of the cervical spine and one of the right shoulder. When I called to book, the representatives could not locate the scripts, then found one, then claimed they found two but that both were duplicates until the realized the scripts were distinct. This consumed the first portion of a 30-minute call. I made one requirement explicit throughout: both MRIs had to be in an upright machine, as pain prevents me from lying motionless in a horizontal unit. I was first told neither the Gate Parkway nor the Mandarin locations had an upright MRI. When I said I would cancel, I was then told Gate Parkway did have a UPRIGHT MRI. I was then told back-to-back same-day appointments were impossible -- only to be told they were possible, and they were booked. At this point of my exchange with the call center employees, we have four contradictory answers regarding equipment availability and four more regarding scheduling. You may wonder, why didn't I call locations directly and avoid the call center fiasco. I did. My calls were rerouted to the call center. Following the booking, I completed all required pre-appointment steps: uploaded my ID and insurance cards, filled out the intake forms, and confirmed both appointments. Despite this, I received daily text messages prompting me to book and confirm appointments I had already made and to upload documents that were already uploaded. A technician came to retrieve me twenty minutes after my appointment time. When I mentioned I had driven 2.5 hours from Savannah specifically for an upright MRI, the technician -- relatively new and unable to speak to the matter authoritatively -- confirmed the Gate Parkway location does not have an upright machine. Staff at the front desk were apologetic but unable to resolve the situation. An attempt was made to redirect me to the Mandarin location that same day; it was closed. The outcome: a wasted trip and a rebooked appointment, requiring a second 100+ mile drive in pain at a future date. Management must be aware of this call center problem. It's their business, and culpability is with management. June 2026

I absolutely DO NOT recommend Insite Radiology. Scheduling an appointment seems pointless because…read moreyou won't be taken back anywhere near your set time -- you'll be seen whenever they decide to call you. Definitely don't plan this during your lunch break unless you're prepared to be gone much longer than expected. If your doctor refers you there, I would strongly encourage you to ask for another option. There are other imaging centers that respect appointment times and their patients' schedules. This was an extremely frustrating experience and a clear disregard for people's time.

Immaculate facility with high quality level machines and top notch, incredible staff! I've gone…read morehere for the last three years for my MRI scans and will not ever go to another facility. The front staff and techs all have taken care of me like no other. Kayla, Emily (both Emily's), and Lisa are all so friendly, warm, understanding and always puts the patients first. The facility is always super clean, modern, and upon walking in, I feel at ease. I always get super anxious doing my MRIs and everyone here makes you feel so comfortable and always attend to all of your needs. I feel super happy every time I leave the facility. My appointments are always on time. If you miss your appointment or late, they try their best to work with you and your schedule. Sometimes, there might be a wait (mostly my fault for being tardy lol) but it doesn't bother me at all. I understand as I've been to many appointments to treat my tumefactive multiple sclerosis, that sometimes especially in medical settings, the doctor, tech, nurse, etc. can run behind due to treating another patient, other issues, etc. And that's okay, it happens and you roll with it. At the end of the day, you want a facility that genuinely cares about you and here, they do. Speaking for myself but I've never had a problem with them answering the phones or receiving my reports. They've always came in pretty quick and all I need to do is send them an email to request them or pick up a CD. I plan to come here for as along as they have me! Thank you Insite Radiology for always taking good care of me! YALL ARE THE BEST!!!!

The MRI tech here is awesome. I've been coming here for years and he is the best. Knowledgeable and…read moreKind. He definitely knows what he's doing. I like the atmosphere of Baymeadows MRI. It's relaxing and doesn't feel so sterile like a hospital. I'll keep coming here. I highly recommend.

I know saying I would give 10 stars if I could is cliche, but there is no better way to describe…read morethis office. Staff is kind and curious, they also have great availability for scheduling that worked around my busy schedule and every day life. Great communication and quick results. I loved that they got my reports over to both of the doctors I am seeing, they also sent me home with a disk for my records. I take my health and the care I recieve very seriously, especially as being someone who works in the medical field, and they provided the type of service and care all offices should strive for.

Thoroughly impressed! I previously went to another location where everything went wrong so I…read morescheduled at Fleming Island! 100% opposite experience. From the moment I walked in, I was greeted with a smile. The staff worked efficiently and I was able to get in a few minutes early. While I was waiting a lady came out saying she was done before her appointment time! That is amazing in any medical establishment. I went for an MRI and the staff was just lovely! They made me feel comfortable. I had some issue moving and they just came to check on me and told me because I didn't even know I was. I was in and out in less than 40 minutes and it was only that long because I moved! I would highly recommend. The staff provided great care and were so welcoming and pleasant. Thank you so much!!

Made appointment a week ago and advised them that i had an implant in my chest and that i needed an…read moreopen mri also because i am claustrophobic. A whole week went by no phone call just messages that be prepared to pay your balance or co pay. So i drive 45 miles down to the office check in and 15 minutes later i was brought back to say they can't do it?? You had a week to firure this out, 90 miles and 3 hrs, Precision could give 2 poop's about there clients or Patient.

Upright MRI and CT for those who can't lie down!! And very helpful, friendly and professional…read more Great place.

I visited Advance a couple of years ago, it was the best Imaging facility that I have ever been to!…read moreAfter a broken back 26 years ago, have had many! I will be going back for another MRI view soon. I have never been more comfortable with having an MRI! I HIGHLY RECOMMEND! The man that did my MRI, was as professional and nice as can be, and I hope I get him again!

The Staff were Professional, Knowledgeable, Caring, and Friendly!…read moreI Highly Recommend the Service!

This facility is top notch. I have always had the best experiences and that includes my visit…read moretoday. The staff is welcoming, professional and the results come by the end of the day! They are always so nice there also and you never wait at all. Love this place!

Over the past decade or so, I have been here more times than I can count. Every experience has been…read morea positive one! I've had ultrasounds, MRIs, CTs, mammograms, and an upper GI. All of my appointments have been in the afternoon, and I've never had to wait more than 5 minutes. They stay on schedule and on time. The people downstairs who check you in have always been friendly and all smiles. They make me feel very comfortable. Every tech for every procedure has been professional while still being friendly at the same time. Again, I've always been made to feel very comfortable. The techs are very knowledgeable and explain everything they are doing. They are more than willing to answer any and all questions you may have. My most recent visit was just last week for an MRI. My doctor originally wrote my orders to go somewhere else, but I asked him to please rewrite the orders for Baptist Imaging and he gladly did so. I just can't see myself going anywhere other than here for any type of diagnostic imaging unless I have a doctor who absolutely insists I go somewhere else. In addition to the entire staff here being nothing less than wonderful, it's very clean with a welcoming environment and nice decor.

It is a neat, very well organized space. The technicians are both knowledgeable and friendly. They…read morealways take their time with me and make me feel cared for.

Great staff! I called to make an appointment and the front desk was so accommodating and told me to…read morecome in now. The insurance and in-processing was quick and I was called back in less than 10 minutes. Dr. Caudill was very kind and wonderful. I highly recommend this clinic. They are a very caring staff, accommodating and the office was so clean.

First off, I don't normally even take the time to make a review. However, their care was so…read moreexceptional that I had to. My phone call was answered very fast, questions were answered and was met with kindness. I got into a room within 10 minutes and was out of the office in about 20. Very efficient, kind, informative and not money hungry. LOVE this place and will be my new go to!

Nice new facility no wait. Nice new facility no wait…read more Nice new facility no wait. Nice new facility no wait. Nice new facility no wait. Nice new facility no wait. 85 chars yet, ridiculous

went today for an ultrasound, place was super clean, got called back in less than 5 minutes- I…read morebelieve her name was Stacy? she did my exam and she was so gentle and nice!

My husband and I just left our appointment and extremely happy with the ultrasound tech. She was…read morevery kind and provided an awesome experience for us!! You won't regret coming here. Our 3 year old was also with us and she was able to play with toys and read a book that babies amore provided while we got to see the baby!

From the owner: 3d 4d ultrasound read more