Needed one shoulder xray. Was originally scheduled by the office with Precision who cancelled my…read moreappt twice. I asked the office to schedule with Akumin. The price was less than what Precision was quoting and the services at Akumin were very professional.

Has to be one of the worst places to deal with. No regard for patients time. Ordered a copy of my…read moremedical records and they told me it would be ready by 1:30. I had my doctors appointment at 2:30 so I figured it would be plenty of time. When I arrive the madam at the front desk said it wasn't ready and I would have to wait until all the other patients were seen before she could get my records.

Amazing! Feel young again. Erica did a fantastic job of bringing my face back to life. Can't…read morebelieve what can be accomplished now with a little poke here and there. Plus, it didn't really hurt.

I have to say.. that I'm extreamly nervous today for my mammogram appointment. The office staff are…read morereally awesome. My stupid insurance switched over on me and now Aetna is our health insurance. They are only paying for a very small portion of the visit & we have to pay the rest. Uggghhh. Thats a bummer. The nurses here are fanominal, polite and efficient I don't have much more to say at this point. Would i recommended this establishment Yes I hope this review was helpful and I hope your day is going well SYOY

Easy peasy. Gotta have an MRI? This is the place to go. No it'll never be fun, but if I need it…read moreagain this is where I will go. Only improvement I can recommend: FANS! Get a couple ! LOL. Good job.

today 10/27/2025 I had the worst experience at this facility I came in for MRI cervical Thoracic, I…read morewas in a car accident the tech name is Emily from the start Emily seems to be having a bad she had an attitude, I get it it's Monday nobody want to be at work, but this is your job show some type of sympathy. Emily was rude and unprofessiona, she didn't walk me thru the proces, I was in pain my heart was palpitating and when it was all done she drag the sheet off of me and said you are done you can leave. wow!! I was in total shock of her attitude towards me. This is the first I have been there, and I hope is my last. I told her you need to show sympathy towards your patient. She just didn't care. I hate to use the black card, maybe she has a problem with black people. the only thing i know is that I never want to go back to that place again never.

Great staff, DrK &Caroline are always so quick to respond on portal or via phone…read more Appts are never rushed and I never feel like a #. Highly recommend Wells Road location-beautiful office and surgery center!

awesome Dr., very caring. great bed side manner. took good care of me during testing procedure…read more Dr. Westerveld. thank you

All the people in the facility were amazing happy helpful people. Quick and efficient.read more

Everything, no problems. The people are professional and also so nice, make you feel comfortable.read more

I took my 2 year old here because he was running a 103 fever. They checked him out and took a nose…read moreswab to test for the Flu, this was around 9:00PM. He was discharged and we were told they would call us by the next morning to let us know the results. I received a call at 8:30 AM and was told he tested positive and we needed to have a tamiflu prescription filled. We went immediately to get the medication and gave it to him upon picking it up. He threw it up right away. We drove home, and once there, tried giving him the medication again. Same thing again, he immediately threw up. At this point he is not looking good so we called Baptist to get advice on what to do. I called 904-516-1100 and a lady named Cindy answered the phone, and told me she was an RN. I described to her the situation, and was told "I need to get creative to try and get him to rake the medicine, by giving him a popsicle." At this point I had to give the phone to my wife because I was ready to blow up. My wife was transferred to someone else who answered the phone saying, "This is Amanda, I am an RN." My wife said she was speaking with an RN, and Amanda said she wasn't sure who she was speaking with, that someone told her to pick up the phone. Amanda was not any help either, we explained that our son is not taking fluids and looks lethargic, and she instructed us to call his primary care physician because "he knows him better since he has seen him through development." Well our primary care physician office keeps going to voice mail, so we are currently driving to Orange Park Medical which is another 20 minutes away because we no longer trust the intelligence or judgment of the employees at Baptist Medical.

My husband was in & out in 2.5 hours…read more There was a shift change but the nurses & doctor had no problems picking up where the earlier employees left off. I was a bit anxious because it took 30min from the time we walked in to the time my husband was given the first line of meds, but hey, emergencies make people stressed anyway. He used the nurse call button twice & a nurse was in the room in less than a minute each time. Pros *Clean facility *Respectful staff *Quick check-in and discharge process *The room was spacious and had 2 chairs for family to sit in the room with the patient *The Doctor was receptive to my husband's needs, and willing to patiently answer my questions Cons *My husband had to wait exactly 30 minutes to receive any medication for his pain.

Waited for 1hr and 5mins to get the MRI test I was instructed in the phone to come in 30mins in…read moreadvance for paperwork. My appointment was 11:00am, so i check in 10:30, got inside the exam room at 12:10 after i put my stuffs in a locker room. Staff was friendly and while we where waiting in lounge past 30mins the supervisor inform us they are running behind the schedule. It was my first ever MRI so i didn't know what to expect. I don't know if I'm claustrophobic but i did request prior lying down for headphones music and eye cover and it helps a lot. By the way I wasn't warned that at the end of the exam you will hear very loud banging noise and I wasn't sure what to do because you where instructed to lay still. Good thing i was able to peak through my eye cover and just think its part of the MRI test. That noise sounds like the end cycle of your washing machine only louder.

When it comes to getting a MRI I am terrified .This time was so easy and the people there were all…read moreso nice . I got there 15 mins before time and was taken even before time. I highly recommend ADG and will continue to use them.

Had the absolute worst experience with my total hysterectomy here yesterday with the preop staff…read more I'm a certified vascular access RN and ER RN with over 24 years of experience in my field. I came into this with this surgery being my 6th surgery in 13 months. I've been a professional patient and certified pin cushion lately. I'm aware that I am a hard stick and notified staff of this. I also told them I was severely traumatized by my last operative experience and even as they initially brought me back I was begging for them to let my husband, my one source of comfort come back. It was denied. I was terrified and only wanted him and was bawling my eyes out the entire time just begging for him to be allowed back. It continued to be denied. As it came time to place my IV I directed the nurse to my best venous access sites and the nurse was unsuccessful. After the 4th attempt I asked for an ultrasound guided IV to help prevent me more pain. My nurse Erin got frustrated when she was looking at a particular spot and I told her 'I'm going to need an ultrasound I'm telling you' and she dropped the gurney, threw her hands up and let out a frustrated sigh and said 'ok'. Way to make me feel heard there. They refused to do that. Anesthesia was able to get a 22g in my hand that eventually blew like I told them it would. I told them areas specifically to avoid due to knowing these sites wouldn't work. Intraop 6 more attempts were made specifically in places I requested to not be attempted for cannulation. I woke up seeing all these bruises and feeling completely violated as I did not consent for what they did to me. I know my own body. I came in terrified and traumatized and left even more so. I expected more of Baptist than this. A patient advocate contacted me and you could tell by her tone that she did not give a half a crap about this. Do not recommend this hospital they do not respect patients and their bodily autonomy and will do whatever they please to you at your most vulnerable state. They also will refuse you your support person. Absolutely zero compassion and kindness

Outpatient surgery on my ankle. I have had multiple outpatient surgeries in 20+years and outpatient…read morefor me has always been a week stay in the hospital. So my expectations are low when the dr says outpatient! But, yesterday I cannot brag enough on the nurses, staff and dr that I had, they treated us like family or a friend, rather than a patient.