This is not the first Dr. I have seen since becoming a full time patient with Ascension…read more Unfortunately the only physician that I have seen, who is compassionate, gives you the time you need, and is genuinely interested in your wellbeing is Dr. Sonntag. I have been to cardiologist, orthopedic specialist, and a Rheumatologist, and none have shown anything in the form of caring. Now it's how many people can you get money from through insurance. The cardiologist never even looked at me....1st time patient!!! Dr. Pilcher, Dr Gatla, and Drs. Moore and Collier, thanks but no thanks! I will say Dr. Collier took the time to call and apologize for how I was treated.

Zero stars isn't an option, so one star it is…read more Where do I begin? I was referred to Dr. Luke for SVT. During my consult, he begins to tell me he thinks I have a different form of tachycardia before even seeing any tests results from my previous cardiologist or even having any new results from me as a new patient with any further testing. I did the three day holter monitor, and came back about a month later for the follow up of those results. At that follow up appointment, I waited for SEVENTY minutes before even getting back to a room! Then I waited another 15 minutes before seeing a nurse practitioner to go over my results, not even the cardiologist gave me the time of day to go over my results after waiting an hour and a half to see whom I thought would he him. Then, the ARNP tells me that my results aren't even consistent with the type of tachycardia he was going on about at my consultation with him. So why even say all that to me and confuse me with unnecessary information and scare me by putting the idea of potentially having that condition in my head when you don't even have any potential holter monitor results yet! THEN - yes, there's more! It came time for my follow up from that appointment with my primary care physician and guess what! That ARNP I spoke with about my results told me that she'd be sending all of those lovely results back to my doctor only to find out that they never did! No one faxed any results over and my follow up appointment was worthless! I had to stand there with the office worker at the checkout desk of my PCP office while she called St. Vincent's office and got them to fax over my records. Now I have to make yet another appointment with my doctor about those results, and I can't even do that until she takes the time to look over them, and who knows when that will be! And in those records I only saw the generic diagnosis of palpitations, nothing more nothing less. I have no answers about what is going on, what my exact condition is, why or how it happened, nor do I have any clue how to prevent it or if it can even be prevented. I also don't know what to moving forward, they only want to see me in 6 months. And no one has even scheduled an appointment for me in regards to that! I have more questions than answers after leaving them and it appears to me the only thing these people seem to specialize in, is wasting everyone's time. Angry is an understatement, angry isn't even close to describing how I feel about this office, it's staff, and it's practices. I will never be returning to this place ever again after this is said and done. I just want to be done with these people.

I love First Coast. They literally saved my life in 2022 Dr. Syed cardiologist has been with me…read moreevery step of the way and I feel great and a lot of pain from a car accident but that's a side of this anyway your staff is awesome. Not one complaint.

Waited one and half hour for my appointment. Was called back after one hour. Waited 15 minutes in…read morethe room and I finally left. Would NOT recommend this office.

Care was fine, but billing was HORRIBLE. They charged me $599.00 or a period of 2 yrs that they…read moreshould not have. They DID NOT inform me of this balance and kept taking payments. 2 months ago i went in for follow up and discovered the balance. They have sent email stating they know of the balance and will send a check. 5-6 calls and still no refund. Be careful with these people they are just another MONEY HUNGER business.

Absolutely recommend going here!! Very sweet staff and attentive. Great experience at my…read moreappointment with barely any waiting time. Ramon Castello took his time taking to me and listening to my concerns. Very thorough work.

When I walked into this clinic I saw a lot of clients complaining. When I came back the next day I…read moresaw the same thing. I couldn't understand why because the front desk was so polite. But after my experience today I can completely understand why. The doctor was lovely - but the office management is a joke. I needed to do bloodwork ASAP to rule out a heart attack and the doctor wrote the script- however the management never sent it to the lab. I called multiple times and they were exceptionally rude to me on the phone. They said I'd have the script by the end of the day but nothing was sent. They are immune to the fact that they're dealing with people's LIVES and things need to be done ON TIME. I have no script and at this point that blood test will be irrelevant as too much time will have passed. They treat their patients like a number and not like a person. I strongly recommend going somewhere else.

Either you need to get the phones fixed or you need more staff.. cant get anyone to answer the…read morephone to make or change an appointment. I was told you had a cancelation but she couldn't set me up on it. She transfers me and the phone tag with yalls voicemail begins...

So once they get a referral from your doctor they are very quick to schedule an appt with you…read more However that's where the care kinda stops. I called them to reschedule an appt, and i even repeated the date of my newly rescheduled appt. Then i get to the said appt, lo and behold, they tell me a different date. Their front office staff shouldn't be in the front office, let alone health care. Their scheduler shouldn't be scheduling. I'm changing my doctor bec if this is the type of care I get at the front end, i don't even want to know how their back end goes. If you don't want to have more heart issues, go somewhere else. I know I will.

The vascular tech had his young child in the room. He said she couldn't go to school today because…read moreshe is sick. Bless her heart she had an occasional cough.I understand how this works. It's always good to have a plan B for child care. Also the ultrasound gel was too cold for my husband. It made him verbally winch.

I went here when my doctors thought I was suffering from atrial fibrillation. I have dealt…read moreprimarily with Drs. Oza and Leon. They have always been fantastic in answering my questions, and I have received excellent care, from the doctors and the support staff. I recommend them highly if you are in need of a cardiologist.

The Dr was average but I started receiving bills for being a no show immediately via text. I wasn't…read morea no show and yet was charged $25 twice. The bills, received via email with no explanation, were less and less nice. I called and was told I would receive a return phone call which I didn't, just more bills. I eventually paid these sharks just to make them go away. This was a horrible and stressful experience, never again.

awesome staff very professional and caring. Highly recommend! Easy of appointments and minimal wait…read moretime.