1. Castello Ramon, MD
Jacksonville, FL
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Nina M. said: The people that work here are GREAT! Considering, all they hear all day… read more
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7 years ago
Absolutely recommend going here!! Very sweet staff and attentive. Great experience at my appointment with barely any waiting time. Ramon Castello took his time taking to me and listening to my concerns. Very thorough work. read more
3599 University Blvd S
Ste 104
CardioHealth
Jacksonville, FL 32216
Southside
(904) 724-5000
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People searched for Cardiologists 139 times last month within 15 miles of this business.
First off, I do have full respect for the other reviews that were written about First Coast Heart…read moreand Vascular Center (FCHV) concerning the issue of billing with this clinic. However, these were consistent in noting that treatment and care from their doctors was good to great. That is what I am focused on only in this review. Second, let's do the review!! From the interior, you can see that this clinic has been in operation for a number of years. It's not modernized, but has plenty of seating space and those seats do get used! Fortunately, I didn't have a long wait and had one of the best attendants in my medical history named Maria today! She was very skilled, friendly, and possesses a full dose of added humor in her approach to patient care! I'm generally comfortable in being a patient as I've worked in a number of hospitals but Maria was special! Now, for my doctor. He displayed excellent knowledge in his specialty for sure. Yet he did have a dose of the doctor knows best approach that can make them appear to disregard what a patient is trying to say in regard to his or her care. But he was a decent listener and we worked up a good plan in the course of our discussions that should be of great benefit when complete. This is a clean office and kept clean, including the restroom. The staff seemed to be engaged and provide good care to patients and their concerns. I imagine it can get difficult for them at times but I didn't notice any problems when I was there. I cannot speak for billing issues but I was comfortable and pleased with my care today. Hence, let us up their score. If I see any billing issues that I want to address in the future, I'll deal with that in writing an update at that time. For now, good job today FCHV! Recommend: HIGH
When I walked into this clinic I saw a lot of clients complaining. When I came back the next day I…read moresaw the same thing. I couldn't understand why because the front desk was so polite. But after my experience today I can completely understand why. The doctor was lovely - but the office management is a joke. I needed to do bloodwork ASAP to rule out a heart attack and the doctor wrote the script- however the management never sent it to the lab. I called multiple times and they were exceptionally rude to me on the phone. They said I'd have the script by the end of the day but nothing was sent. They are immune to the fact that they're dealing with people's LIVES and things need to be done ON TIME. I have no script and at this point that blood test will be irrelevant as too much time will have passed. They treat their patients like a number and not like a person. I strongly recommend going somewhere else.
Easily seen in the parking lot!
Don't go breakin' my heart!!
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It's next to the VA Clinic.
The vascular tech had his young child in the room. He said she couldn't go to school today because…read moreshe is sick. Bless her heart she had an occasional cough.I understand how this works. It's always good to have a plan B for child care. Also the ultrasound gel was too cold for my husband. It made him verbally winch.
So once they get a referral from your doctor they are very quick to schedule an appt with you…read more However that's where the care kinda stops. I called them to reschedule an appt, and i even repeated the date of my newly rescheduled appt. Then i get to the said appt, lo and behold, they tell me a different date. Their front office staff shouldn't be in the front office, let alone health care. Their scheduler shouldn't be scheduling. I'm changing my doctor bec if this is the type of care I get at the front end, i don't even want to know how their back end goes. If you don't want to have more heart issues, go somewhere else. I know I will.
Hours of operation:
So far so good, I have been here several times and the doctor whom I saw only once was very nice…read more They have this interesting thing where instead of you having to go get random tests all over town, they have all the equipment in their facility and they have the people who do the testing come in once a week. So you can basically go to the same place to get all your testing done. But if the doctor orders like 10 tests you're gonna end up coming in 10 different times because none of those people work on the same day. Everybody in the office is very nice and they all appear to be solidly bilingual. Once or twice I've had to wait for about 30 minutes but other than that it's usually less than 15 minutes. If you ask them to they will text you to remind you about your appointment. The staff is very kind the girl who does the echocardiogram is particularly wonderful.
Customer service terrible they never got back in touch with me even called every day spoke with…read moredifferent people. Poor rating do not recommend
Front desk
Important info
Good ...but I have been calling them since yesterday to cancel my Monday's appointment. They…read morephone has been busy since then.
Have been seeing Dr Gandhi for over 20 years, he is a good man. I would recommend him to anyone who…read moreis looking for a full service cardiologist. He is on time that's what I like.... some doctors think their time is is worth more than your.
I have been seeing Doctor Pereira for the last 5 years. I asked if he would write a review so I…read morecould appeal to Social Security with some of my issues to appeal for more help. First he said he would and he'd have it ready the following week. Weeks, then months roll by. Time being of the essence. Finally after a lot of double talk I get a letter saying, "they have it under control!" All of a sudden there is all this activity. They want me to do a sleep study but call at 8:30 two days in a row to discuss some mundane aspect of my patient particulars. They know I generally am awake from 3 a.m. until 8 a.m. My most recent appointment with the P.A. my heart rate was 137. Then the P.A. has me lay on the doctor's table, blood pressure 187. Had me sit up, 172. In my youth, if you asked a doctor for a "convenience" no problem. Ask today, and they can take your money, they just can't be there for you.
From the owner: Our Mission is to reduce death and disability from cardiovascular disease, diabetes and related…read moreconditions through research, education and health care delivery. At Baker-Gilmour, we take pride in maintaining our tradition of providing you with personalized service and cutting-edge medicine and technology simultaneously. We emphasize prevention as well as diagnosis and treatment.
Dr. Rappaport has been my doctor since we moved to Florida 9 years ago. She is always attentive and…read moreactually takes time with her patients. She is not going to send you to countless specialists. It's a small office and she gets to know her patients on a personal level. And what's even better is she has now has non-invasive cosmetic treatments in house and Botox. I feel it's safer getting this done by a real medical doctor. And her staff has been with her for years. Her husband also is a doctor and shares office space with her.
Dr Rappaport is a great listener, smart, thorough, and most of all has a fabulous bed side manner…read more I'm almost afraid to write this review, because she's the best kept secret in Jacksonville. BEST DOCTOR IN TOWN, SHE TRULY CARES FOR HER PATIENTS.
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The staff are great, the doctors are wonderful. They order tests when needed. I never have to wait…read morelong but bear in mind sometimes emergencies happen and that comes first and you wait or reschedule
This is not the first Dr. I have seen since becoming a full time patient with Ascension…read more Unfortunately the only physician that I have seen, who is compassionate, gives you the time you need, and is genuinely interested in your wellbeing is Dr. Sonntag. I have been to cardiologist, orthopedic specialist, and a Rheumatologist, and none have shown anything in the form of caring. Now it's how many people can you get money from through insurance. The cardiologist never even looked at me....1st time patient!!! Dr. Pilcher, Dr Gatla, and Drs. Moore and Collier, thanks but no thanks! I will say Dr. Collier took the time to call and apologize for how I was treated.
This is one of the best doctors I have ever seen! He actually listens to what you say! He took time…read moreto look at my skin, ask questions, assess me , then treated the problem. I asked if he had samples and he loaded me up since I didn't have a job. Great personality, great staff and great service!
Be aware - you may NOT be seeing a Dermatologist, but a PA! They did not advise me of this prior to…read morethe visit, and during the visit when I asked, it was at this point that they said no, the Dermatologist does not come but twice a week. The charges we still at spiciest fees all the same. Patients must be advised that they would not have access to the Doctor, because they are paying for specialist care! Won't be going back.
Love this place, my son has been a patient for 10 years. Very professional staff. Will definitely…read morerecommend
My mom has been seeing Dr. Chakravarty "Dr. C" for about a year now here at this office. I was a…read morelittle nervous about finding all new doctors for my mom since we just moved here and back home she had to see a primary, lung and heart doctor due to her age. Not to mention I have to take her to all of her appointments because she does not drive. I will say that I am most confident that we have found the right Pulmonary Dr for her!!! What I love is that we never have to wait long to be seen after we have signed in and the waiting area has plenty of seats and always beat and clean. The office staff are very friendly, nice and professional! They know us now so the warmness of the staff is great! Dr. C is the best Lung Dr! He always has a smile on his face and always greats us with a warm "hello" and handshake. His bedside manner is the BEST! When my mother was in the hospital for seven days last week, Dr. C came by and checked on her a couple of times. Not so much with her other doctors. And if my mom needs refills before her next appt, I just go up there and pick them up. They don't try and "nickel & dime" you by making make another appt. Hoping no one needs a Pulmonary Dr or any doctor as a matter of fact, but if for reason you do, Dr. C is where you need to go!!
Speaking from experience, the customer service part of it isn't that good. There is a disconnect in…read morecommunication between the hospital, St. Vincent's where the procedures/surgery takes place and the Cancer Specialist office where the doctors, nurses and medical schedulers are. There is no communication between the two places where there should be because if no one can communicate with the other, that could mean that someone may die if proper communication is not made! There's got to be a better system in place for communication so everyone knows what is happening with the patient and everyone will know what care the patient is receiving. It would save a lot of time and energy in having to repeat why the patient or care taker is calling if the hospital and doctor's office can communicate!
I called to reschedule my appointment due to car repairs. My appointment was scheduled for 10:45…read moreand I called at 10:54am the day before and was asked to pay. $25.00 fee. Which I was advised that it's posted which is great but this seems to definitely be a money move for this practice! I will attend my appointment but definitely looking for another provider. The doctor is great but I would be careful before booking as a new patient, this is my second appointment. 25.00 fee for 15 minute reschedule is unacceptable!
Caring empathetic staff. Easy and flexible scheduling. Dr DeMarco is a SUPERB Doctor. He spent an…read morehour with me maybe even longer as a new patient going over every detail of my paperwork and previous history. Enlightened me on proper inhaler and nose spray techniques, Gave me instructions on preventative medications as well as medication to take when getting pressure and feeling ill. Office and rooms were clean. The doctor answered ALL of my questions and let me pick my option for care. AWESOME OFFICE AND DOCTOR. Lastly, very flexible immunization hours and multiple offices.
Since I work on the westside I find this location very convenient to my work. At first it was a…read morelittle hard to find as there are manny office buildings in the surround areas. After the first appointment for my injections , it was easy to navigate and become familiar with the area. The staff is super friendly and there typically is no wait on most days. It's first come first served with shots as you sign in when you arrive. I've only been 7 times and each experience has been a good one. I like that they have hours to 5:30 on Wednesday and Thursday for me to get my injections. The office is spacious with chairs and a tv.
Maria, the phlebotomist took our blood and it was the easiest and the best experience for my…read morehusband and I. She did an amazing job!
Great doctors and friendly staff. Plenty of parking and wait times are minimal if any. I love that…read morethey have almost all services available in the building. Imaging was done on spot after my dr appointment. Very convenient if you have a busy schedule.
Great Dr! I have seen him for knee arthritis, Si joint pain, and he has always offered non…read moresurgical options! He's very personable as well and really listens.
Dr Janssen is a very good family physician. He is straight forward and knows his stuff! He will…read moretell you what needs to be done ..... then it is up to you to use this advice! Been under his care for over 15 years!
This guy is an awesome doctor. Very thorough and knows his stuff. He has a good bed side or office…read moreside that is cool. Fun loving and even a little quirky at times and I like that. He's a real guy with a warm heart for his patience too. Can you tell he's me doctor and one a the main reasons I'm even here. Thank Doc and pat your nurse Linda on the back for me too.
Dr G, very sweet and informative, explained my procedures and what the procedures will help with as…read morewell as what it all involves. I really felt heard and understood and options were presented on what I could have to alleviate my pain issues. Def recommend for any back pain or back nerve issues. The front desk and scheduling team are very accommodating too! Great experience! This is my 2nd injection visit as they are carefully scheduled out. Im so glad i found Dr Gilas!
The treatments definitely help. Very courteous and professional staff. Good advice given each…read moretime. Thank you for professional service and quality care.