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    Casey McClone, MD

    5.0 (1 review)
    Closed • 8:00 am - 5:00 pm

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    Jacksonville Orthopaedic Institute Rehabilitation - South

    Jacksonville Orthopaedic Institute Rehabilitation - South

    3.7(3 reviews)
    5.4 mi•Southside

    For what I needed, this place was fine. I was dealing with a shoulder that had been dislocated and…read morewas reduced prior to coming to the appointment. I was seen within a reasonable amount of time (about 10 minutes) from check in. The office staff was polite and professional. I saw Dr. Picerno who was friendly and seemed genuinely concerned with my recovery. When I returned for my follow up, the staff was again polite and professional and I didn't wait too long to see the doctor. I appreciated that Dr. Picerno made sure I was comfortable with his prognosis of my shoulder. Since this was a workman's comp situation, dealing with the office was easy and I wasn't bogged down with paper work. The office was also convenient for me since it was located at Baptist South.

    The therapists are excellent. I have worked with Daniel, Tracy, Dominic, and Joe. All good at what…read morethey do-caring and compassionate. 2 out of 3 of the office staff- excellent. Haydee and Jeanine. Pat though.... The woman is rude and inefficient and forgetful. She won't hesitate to chastise you if you need to cancel an appointment. However, she will "take you off the schedule" without even notifying you..... Beware this one if you have to take time off from work to go to PT. You maybe taking time off for nothing. To arrive and not even have an appointment...that WAS there last week and was scheduled 2 weeks ago. Not to mention...I have been a patient here since November... Of last year...7 months now. I would hate to see how she treats people who aren't regular customers.

    Southeast Orthopedic Specialists - Examination room

    Southeast Orthopedic Specialists

    2.8(22 reviews)
    4.1 mi

    I had a finger that was bothering me for a long time, and then I got the trigger finger surgery by…read moreDr. Puckett, and after a few weeks I was back to normal and using my finger like normal!

    Dear Clinic Management and Orthopedics Team,…read more I am writing to share feedback regarding my recent appointment on August 27th. - Ahmed Saleh ( 300 St Elizabeth Wy Ste 210, St Johns, FL 32259) . While I appreciated the care during my visit, my post-appointment experience has been distressing, confusing, and unacceptable. I encountered several significant issues with patient follow-up and communication: 1. Lack of Physical Therapy Referral & Follow-up: I never received any outreach from your team regarding the physical therapy prescribed or discussed during my appointment. 2. Inaccurate and Unhelpful Phone Support: Because no one reached out, I had to initiate contact and call your office twice. Both times, the staff was unable to provide accurate information regarding next steps, pricing, or cost estimates. 3. No General Post-Visit Care Coordination: Aside from the unresolved therapy referral, there was zero follow-up or check-in following my visit, leaving me unsure of my treatment plan. Throughout this process, I felt completely lost. The staff operated under the assumption that I already knew how their internal processes work, expecting me to navigate post-care logistics as if I were a healthcare expert rather than a patient seeking help. As patients, we rely on your team's guidance, clear communication, and transparency--especially regarding costs and treatment plans. This experience felt unwelcoming, dismissive, and stressful. I hope you will review your post-visit procedures so other patients do not encounter these communication breakdowns. At this point , I am looking for a different option and treatment outside SouthEast facitities. Thank you for your attention to this matter. Marco Leone

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    Southeast Orthopedic Specialists - Examination room

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    Casey McClone, MD - orthopedists - Updated October 2026

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