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    Sina Kasraeian, MD

    5.0 (1 review)
    Open • 8:00 am - 5:00 pm

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    Southeast Orthopedic Specialists - Examination room

    Southeast Orthopedic Specialists

    2.8(22 reviews)
    0.0 mi

    I had a finger that was bothering me for a long time, and then I got the trigger finger surgery by…read moreDr. Puckett, and after a few weeks I was back to normal and using my finger like normal!

    Dear Clinic Management and Orthopedics Team,…read more I am writing to share feedback regarding my recent appointment on August 27th. - Ahmed Saleh ( 300 St Elizabeth Wy Ste 210, St Johns, FL 32259) . While I appreciated the care during my visit, my post-appointment experience has been distressing, confusing, and unacceptable. I encountered several significant issues with patient follow-up and communication: 1. Lack of Physical Therapy Referral & Follow-up: I never received any outreach from your team regarding the physical therapy prescribed or discussed during my appointment. 2. Inaccurate and Unhelpful Phone Support: Because no one reached out, I had to initiate contact and call your office twice. Both times, the staff was unable to provide accurate information regarding next steps, pricing, or cost estimates. 3. No General Post-Visit Care Coordination: Aside from the unresolved therapy referral, there was zero follow-up or check-in following my visit, leaving me unsure of my treatment plan. Throughout this process, I felt completely lost. The staff operated under the assumption that I already knew how their internal processes work, expecting me to navigate post-care logistics as if I were a healthcare expert rather than a patient seeking help. As patients, we rely on your team's guidance, clear communication, and transparency--especially regarding costs and treatment plans. This experience felt unwelcoming, dismissive, and stressful. I hope you will review your post-visit procedures so other patients do not encounter these communication breakdowns. At this point , I am looking for a different option and treatment outside SouthEast facitities. Thank you for your attention to this matter. Marco Leone

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    Southeast Orthopedic Specialists - Examination room

    Examination room

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    Sina Kasraeian, MD - orthopedists - Updated October 2026

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