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    Sina Kasraeian, MD

    5.0 (1 review)
    Open • 8:00 am - 5:00 pm

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    Southeast Orthopedic Specialists - Examination room

    Southeast Orthopedic Specialists

    2.8(22 reviews)
    0.0 mi

    I had a finger that was bothering me for a long time, and then I got the trigger finger surgery by…read moreDr. Puckett, and after a few weeks I was back to normal and using my finger like normal!

    Dear Clinic Management and Orthopedics Team,…read more I am writing to share feedback regarding my recent appointment on August 27th. - Ahmed Saleh ( 300 St Elizabeth Wy Ste 210, St Johns, FL 32259) . While I appreciated the care during my visit, my post-appointment experience has been distressing, confusing, and unacceptable. I encountered several significant issues with patient follow-up and communication: 1. Lack of Physical Therapy Referral & Follow-up: I never received any outreach from your team regarding the physical therapy prescribed or discussed during my appointment. 2. Inaccurate and Unhelpful Phone Support: Because no one reached out, I had to initiate contact and call your office twice. Both times, the staff was unable to provide accurate information regarding next steps, pricing, or cost estimates. 3. No General Post-Visit Care Coordination: Aside from the unresolved therapy referral, there was zero follow-up or check-in following my visit, leaving me unsure of my treatment plan. Throughout this process, I felt completely lost. The staff operated under the assumption that I already knew how their internal processes work, expecting me to navigate post-care logistics as if I were a healthcare expert rather than a patient seeking help. As patients, we rely on your team's guidance, clear communication, and transparency--especially regarding costs and treatment plans. This experience felt unwelcoming, dismissive, and stressful. I hope you will review your post-visit procedures so other patients do not encounter these communication breakdowns. At this point , I am looking for a different option and treatment outside SouthEast facitities. Thank you for your attention to this matter. Marco Leone

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    Ross Osborn MD - Baptist Primary Care Office of Ross Osborn MD

    Ross Osborn MD

    1.0(2 reviews)
    1.8 mi

    Dr. Osborn is the worst doctor I have ever had! I don't even know where to begin. He doesn't get…read moreback to you for days, even with having the MDVIP concierge service, I had to leave messages multiple times to get a response on several different occasions. When he does finally get back to you, he is always short and acts like you are an annoyance to him. He prescribed a medicine I was already taking, which showed me he didn't even look at my chart to see what prescriptions I was on before he called me back. I showed up for an appointment he made for me only to find the St. Augustine office closed, and the main office had no record I was even supposed to be there. When he does see you in the office, he is always distracted, stepping out multiple times in the middle of your appointment, to take phone calls and talk to people. He is spread way too thin between two separate offices, and it shows. He brags about how many patients he has, but sadly can't remember your name. The list goes on and on. I don't normally write reviews, but I felt in this case, I had no choice.

    If you like your physician/PA to be kind, patient, knowledgeable​, care about and respect you, DO…read moreNOT go to Dr. Ross Osborne or PA Nathan Adams at the Center for Health & Sports Medicine. After numerous incidents which ranged from losing 25 years worth of my medical records from my Dr. in another state & not offering to get them from that Dr. again, not paying attention to things I said about my health, not being thorough, having rude office staff, talking down to me, and so much more, I finally left the practice and I am so glad I did. I found another practice that is fabulous and puts Osborn/Adams to shame. The straw that broke the camel's back for me was being 10 minutes late for an appointment and having the receptionist tell me that Adams wouldn't see me because I was late. He didn't care that it takes me 45 minutes to get to the office over roads that are known for traffic. Nor did he care that I apologized and explained that the 10-minute​ delay was due to construction​ traffic that I couldn't go around. No decent person, especially someone in the medical field would refuse to see a patient because they are 10 minutes late. Of course, if I had to wait in their office for 10 minutes, that's fine with them. Ironically, just a couple of weeks after I left, I was getting numerous phone calls and emails to inform me that the practice was changing to concierge medicine and they were giving me a chance to get in on that first. HILARIOUS!!! For those who don't know, concierge medicine means you pay the Dr. a hefty fee, over $1000 PER YEAR just to have the "privilege" of being their patient. That fee does not go towards office visits or anything else. You're just buying your way to keep seeing your Dr. Good luck with that Osborn, can't imagine why anyone would pay to let you be their doctor especially when no other physician in the area takes part in concierge medicine.

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    Sina Kasraeian, MD - orthopedists - Updated October 2026

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