Very nice office. Friendly people. Parking is a little tight so come early. Great lunch spots…read morenearby. Doctor is very good.

Type of Care: Pain Management…read more Office Experience: Outstanding. Prompt, caring staff. Care QUALITY: Seriously lacking. POOR. I was rear ended on a motorcycle in March of 2003 by an SUV traveling at 60+ mph. The damage to my back was life altering. I'm currently on my 5th Medtronic Infusion Pump, so I have a significant amount of experience with this method of pain control. It's been extremely effective, nearly eliminating the pain in my back. My back has been fused from T10 through L5, with my T12 vertebra having been completely removed with a titanium spacer in its place. I had gone through a 13.5 hour surgery called a T12 Corpectomy, requiring access through my back and through my left rib cage. I also had numerous broken ribs and a broken shoulder as well, so the worst rib was used for bone graft material. The pump was finely tuned by my previous pain doctor, nearly eliminating nearly my back pain, but after 15 years, he stopped filling and managing pumps. I was sent to Dr. Netzel at Coastal Health. This critique in NOT in regards to Coastal Health. I found their staff to be very professional. I hoped for the same professional service from my new doctor that I had grown accustomed to, but that was NOT the case. Within the first 10 minutes of my initial visit, Dr. Netzel told me that he was willing to "bet me" that the catheter coming from my Pump was located on the wrong side of my spine. His said "there's more pain receptors" on the opposite side from where my catheter is located. He made this determination while looking at x-rays. A couple of visits later, Dr. Netzel had my pump turned 7%, causing me significant pain and major Restless Leg Syndrome. About 4 to 5 weeks later, I returned and demanded the pump be turned back to its original settings, but was told that "the pump isn't the problem...the catheter was." He literally wanted me to believe that the catheter was suddenly in the wrong place, despite being completely effective and unmoved for over 20 years. Dr. Netzel discharged me from his care based upon my refusal to allow him to perform an unnecessary surgery. Not only is it unnecessary, but can be extremely dangerous if an infection develops, as an infection in the spinal canal can be potentially fatal. Knowing the complications has me unwilling to take such a risk., especially when the benefits are negligible. Saving a tiny amount of morphine isn't going to make my life better. I transferred to a different doctor at another facility. The first question asked was "why did you leave your previous doctor and come here?" So I told him exactly what happened. He then asked if I had been having problems with the pump prior to Dr Netzel turning it down? NO, I HADN'T HAD ANY ISSUES WHATSOEVER. Everything was fine until he turned it down. I was then told that moving the catheter wouldn't have made any difference if the pump was already controlling my pain. Incidentally, the new pain doctor told me exactly what I already knew...that the surgery was completely unnecessary, and could subject me to the risk of an infection. Until this incident occurred, I have NEVER had a doctor that was willingly to place his patient in pain in order get the patient to agree to an unnecessary surgery. I reminded Dr. Netzel that he had taken an Oath to do no harm and he blatantly violated it. While I certainly want people to listen to their doctors, patients also need to be proactive in insuring that the medical care they receive is going to work well for them, and not allow doctors to perform unnecessary procedures that place them at risk. You are your best own advocate. Educate yourself before you go to see a doctor on any of the conditions that you're dealing with. Ultimately, YOU ARE RESPONSIBLE FOR THE CARE YOU REQUIRE AND RECEIVE. If something doesn't sound right, you need to get a second opinion and educate yourself. I DO NOT RECOMMEND DR. NETZEL TO MANAGE THE MEDTRONIC INFUSION PUMP. I cannot comment on any other type of pain relief procedures that he may provide to patients.

Dr G, very sweet and informative, explained my procedures and what the procedures will help with as…read morewell as what it all involves. I really felt heard and understood and options were presented on what I could have to alleviate my pain issues. Def recommend for any back pain or back nerve issues. The front desk and scheduling team are very accommodating too! Great experience! This is my 2nd injection visit as they are carefully scheduled out. Im so glad i found Dr Gilas!

The treatments definitely help. Very courteous and professional staff. Good advice given each…read moretime. Thank you for professional service and quality care.

Dr. Cartwright is amazing as a physician and as a compassionate person. He has not been at this…read morePoint Meadows address in years and is located on Ashourian Avenue off 210 or Whitehall Dr in St Augustine with Florida Pain Physicians. I've seen him since 2013 and had excellent care by Dr. Cartwright and his staff. The front office is great to deal with. This is hands down one of the best medical practices I've ever experienced. They listen, they care and do everything possible to help.

You will not find a better pain doctor than Dr. Cartwright. If you have chronic issues that…read morerequire injections or anything else Florida Pain Physicians just off CR 210 is the place to go. Dr. Cartwright started his own practice after working for years at Mayo Clinic in Jacksonville. His entire staff is the best you will find at any doctors office anywhere. The best pain doctor you will find!

Words cannot adequately express the degree of professionalism, competence and remarkable bed side…read moremanner I experience being under Dr. Terel Newton's care. His staff is personable, his facilities are state of the art and his approach to pain management is refreshing. In a culture with so many misconceptions about patients who endure chronic pain--Dr. Newton exudes a passion for his craft, listens, and tailors therapy to one's individual needs. I felt compelled to share my appreciation for the work he does and say Kudos for a job well done. Sincerely, Dr. Sharie Myrick

From the owner: Pain Management Pain Medicine…read more Auto Accident Services Preventative Health Services Wellness Services

Since moving here in 2015, I've never experienced poor treatment until now. Dr. Thompson has…read moreinformed me that unless I undergo spinal steroid shots, she'll no longer treat me. They're tapering me off my current medication and advising me to find another doctor. The alternative options are morphine or a pain patch, but I'm allergic to morphine and adhesives and refuse to take hard narcotics. I suffer from osteoporosis, broken vertebrae (T4 and T5), a fractured femur, and sarcoidosis affecting my lungs and skin. After managing my pain since 2015, I now feel criminalized. This week, the office has ignored my calls and delayed filling my prescription until Monday due to Dr. Velic's unavailability, and I'm running out of medication amidst constant staff changes. Regards, Kim Rist

SCOTT J is honestly one of the kindest people I've ever met. He helped me through such a tough time…read moreand made sure I was able to keep up with everything my doctors recommended. Because of his support, I've been able to keep moving forward and live a more productive life. What I really appreciate is how genuine and caring he is -- you can tell he truly wants the best for you. I'm beyond grateful for everything he's done and I'd absolutely recommend him to anyone.

we started there as a patient. each time we went we only saw a pa. per the office manager for…read moreoffice visits you are not allowed to the doctor.

The visit with Ashley PA was fine was told meds would be sent in but never were... very upsetting…read morethey could care less

Dr. Orlando Florete is an exceptional pain management specialist in the Jacksonville area. He takes…read morethe time to listen to your concerns and consistently provides helpful recommendations to provide relief. Although my condition is incurable and I have experienced allergic reactions to medications that might alleviate my symptoms, I am incredibly thankful to my PCP for referring me to Dr. Florete. His treatments have been successful and eased my pain level tremendously. He's definitely deserves 5 stars!

+Dr. Michael Petr is a man of no integrity. He made a…read moresurgical error and will not make amends. Dr Michael Petr breached my husband's spinal canal with a pedicle screw placement, L4. and caused a large durotomy needing specialist repair. The damage done is irreparable and progressive. Dr Michael Petr never divulged his gross error. The damage was discovered two years later by a competent neurosurgeon and a successful surgery ensued. Dr. Michael Petr and his attorney denies any wrongdoing.

In 2021 Dr. Michael Petr of Jacksonville Brain and Spine misplaced a pedical screw breaching the…read morethecal sac and creating a a large "DUROTOMY". His lack of integrity and irresponsibility leads him to deny any wrong doing. Medical malpractice mediation has been for naught, leading us to litigation in a court of law. I continue to suffer from pain and disability. The follow up corrective surgery would not have been needed but for PETR's miscalculations and negligence. LIAR

The ladies here are polite and patient. Ernie comes here for his pain issues. He will get treatment…read morefor his neck this visit. While I am waiting, I fixed a cup of cappuccino. I had a hard time deciding on what to get-so many choices. If you're coming here, leave early, as it is located in a very busy area. Pros:the coffee machine! Staff was great. Clean office. Cons:none Recommend? Heck yeah!

The best pain management doctor and office I have found in Florida. Here, I am able to see a…read more(forner) Mayo Clinic doctor without paying the extra hospital fee charged for a visit to a Mayo Clinic doctor at the Mayo Clinic. Dr Chandler understands that his patients are in actual pain and need pain medicine on a day-to-day basis to have any quality of life. Going to this office on CR - 210 has helped me be able to work a job. Before meeting Dr. Cartwright, I thought I thought I was going to have to file a Social Security Disability claim because work no longer seems like a possibility. With all honestly, Dr Joseph Adam Cartright has not only provided me with a high level of quality of life that allows me to travel on vacation with my wife and 3 teenage sons but allows me to enjoy my life at times when in the past I only experianced pain without joy during the same situations. If you are in real pain in the St. Johns area, please contact this office to schedule an appointment. It may be life changing in a good way!!!