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    4 months ago

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    Kyndall B.

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    4 months ago

    Business owner information

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    Kyndall B.

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    Radiology Associates St. Augustine - Mammo waiting area after checking in

    Radiology Associates St. Augustine

    3.9(12 reviews)
    12.0 mi

    I have been going to this facility for eight years now. I have had all kinds of radiology…read moreprocedures here from a regular x-ray, MRI, CAT, Mammography, DEXA scans and even a breast biopsy by the radiologist (thus eliminating the need to go to the Outpatient Surgery at the hospital or at an outpatient surgery facility, both of which usually cost you more money). The people here are FANTASTIC! From making an appointment, to check in procedure, to wait time, to actual procedure everyone is professional, efficient and thorough. I can't say enough great things about them. They also have offices in Palm Coast, Port Orange and Deltona. I moved to Jacksonville in April and when it came time for my mammogram I researched everywhere in Jacksonville on my insurance plan. When it came right down to it I decided to make the trip to St Augustine. I based this decision on reviews I read regarding Jacksonville facilities, I knew Radiology Associates Imaging of St Augustine would do the best job for me, that they would take less time to check in, and that the technicians and radiologists were exemplary in the work they would do. They also have a state-of-the art 3D Mammography. Makes the whole process a dream! They are definitely "worth the trip"!

    when I walked in, I was greeted by smiling faces, and I was brought to the back by the best CT tech…read moreI have ever had. I am a nurse practitioner, and I work at Palm Coast Family Practice and order CT scans all of the time but this was the first time that I ever had one myself. It is a little nerve-racking being on the other side when you work in the healthcare field. Amy did my CT abdomen and pelvis and made me feel so comfortable. Thank you so much to your staff and all that you do. Chelsey

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    Radiology Associates St. Augustine - Logo

    Logo

    Radiology Associates St. Augustine - Entrance

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    Entrance

    Optimal Imaging St. Johns County

    Optimal Imaging St. Johns County

    2.0(5 reviews)
    7.2 mi

    I need to update my review, while our technician for the ultrasound was helpful and friendly we…read morehave continued to run into issues with this company. The doctor's office never received the results and had to reach out for months to have them sent over. Even though I provided my insurance through the website and then again when we arrived I received text message invoices stating my daughter's appointment was over a THOUSAND dollars. There was no number provided each time I received a text so part of me thought it could be spam. Months later when I received an invoice by mail the costed was reduced showing that my insurance was correctly added. I paid the bill that day by card and received a confirmation. Fast forward to the last two weeks I have received an automated voice call about twice a week from them stating I need to contact their billing office. I called the other day to be informed even though my child is a minor, I used my contact information and insurance information they do not show that I am listed as the guardian and I would need to call back with the holder of the account (my sixteen year old) I asked for her to kindly check the information they have again and possibly review the insurance information. The rep and her manager stated they do not see myself or my husband listed on the account and they still wouldn't be able to provide us any information. I was advised to drive to Riverside to obtain a guardian form and once it was uploaded to their system they would let me know why they are calling me. I explained that is absurd to drive 30 minutes away to fill out a form so they can advise me of why they are calling me. With the manager I just requested that they send me an itemized bill showing the facility and the date of treatment, still receiving phone calls (got one today) but I should have the bill within 7-10 business days

    It took me over an hour just to try and schedule an appointment online using their website. The…read moresite kept saying errors were made and I couldn't do it online and had to call the office. I called the office and couldn't get through to anyone so I left a message. I went back to trying to schedule online, and when I finally got to the end to pick an appointment time, I needed to confirm with a code sent to my email, when I inputted the code, the appointment was gone. This happened at least 3 times. I finally drove to the location to speak to someone in person. I guess you don't get an appointment confirmation for 24 hrs or so after they have reviewed your insurance, ID, info, etc... What a freaking waste of time! 1 hr down the train. Will never schedule with them again.

    Photos
    Optimal Imaging St. Johns County - Receptionist area

    Receptionist area

    Optimal Imaging St. Johns County - Lobby

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    Lobby

    Medical Imaging - Baptist St. Augustine

    Medical Imaging - Baptist St. Augustine

    4.0(1 review)
    5.4 mi

    I came to this location because I needed a CT scan in a hurry. I made an appointment through…read moreBaptist's appointment center. I have had a few snafus with the appointment line. One being last week when I was scheduled for an appointment with my primary care physician. And this was the second snafu in less than a week. The person scheduling my CT scan stated I didn't need contrast with this particular imaging service. So I went by what they said. I showed up to the imaging center 20 minutes early for my appointment. Parking wasn't problematic. This building shares a parking lot with the ER and then the imaging center is on one side. When I arrived, I went to the front desk and checked in. The woman at the front desk wasn't super nice. Maybe she was having a bad day, but she got upset when I told her that in my patient portal it said no contrast, and that I didn't get a call from the office stating I needed contrast and had to drink a solution ahead of time. She gave me two options: wait and reschedule OR drink the contrast and wait 1.5 hours. I wound up taking the later option, because honestly I wanted to get it over AND I had a follow up with my PCP to go over the results. An hour and half isn't the worst, but when you've cleared your schedule for a certain block of time, it's kind of annoying. I don't blame the front desk person or the tech, it's just frustrating from the patient perspective. I came back 1.5 hours later. My CT scan technician took me at 10:30 am and I was out by 10:40am. Would I come back to this location? Probably, just as long as I confirm the appointment and pre appointment directions directly with the office.

    Insite Radiology

    Insite Radiology

    4.5(11 reviews)
    20.2 miSouthside

    Immaculate facility with high quality level machines and top notch, incredible staff! I've gone…read morehere for the last three years for my MRI scans and will not ever go to another facility. The front staff and techs all have taken care of me like no other. Kayla, Emily (both Emily's), and Lisa are all so friendly, warm, understanding and always puts the patients first. The facility is always super clean, modern, and upon walking in, I feel at ease. I always get super anxious doing my MRIs and everyone here makes you feel so comfortable and always attend to all of your needs. I feel super happy every time I leave the facility. My appointments are always on time. If you miss your appointment or late, they try their best to work with you and your schedule. Sometimes, there might be a wait (mostly my fault for being tardy lol) but it doesn't bother me at all. I understand as I've been to many appointments to treat my tumefactive multiple sclerosis, that sometimes especially in medical settings, the doctor, tech, nurse, etc. can run behind due to treating another patient, other issues, etc. And that's okay, it happens and you roll with it. At the end of the day, you want a facility that genuinely cares about you and here, they do. Speaking for myself but I've never had a problem with them answering the phones or receiving my reports. They've always came in pretty quick and all I need to do is send them an email to request them or pick up a CD. I plan to come here for as along as they have me! Thank you Insite Radiology for always taking good care of me! YALL ARE THE BEST!!!!

    Took our reservation and was able to see us the next day. I ask to call me but they continuously…read morecalled my sick mother instead. Following instruction isn't their strong suit. They told us to we have an 2:15pm appointment the next day. And come early so we can get you in and out as my mother is wheel chair bound. Fine as we were there filling things out at 1:45 arrival time. We perceive to wait til 2:40pm, during that time we seen a few people waiting. Then a a white gentlemen walks in at 2:15pm and was about to leave around 2:30pm . Mind you thing place was practically dead, barely anyone was there. My questions is, why tell us to come early when you can't even see us early? Why did this one gentlemen so special he as able to come in and out without and issue. And why were we and other stuck waiting there for more than a hour or so, if I didn't go up and complain? They would've kept us there til 3:30-4pm. Mind you , I informed them my mother back is broken in a few different places and she can't be in a wheel chair for hours on need. Then when I complain the staff just laughed and joked behind our back like they done five a shit. That my review of this crap hole. fYI: it's Friday we got out Mirans we still can't get the mri to the dr yet.

    Photos
    Insite Radiology - Check in desk.

    Check in desk.

    Insite Radiology
    Insite Radiology - Drs Eber and Yellin

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    Drs Eber and Yellin

    McGreevy NeuroHealth

    McGreevy NeuroHealth

    2.5(14 reviews)
    3.0 mi

    This isn't just a Great Dr it is the ultimate in great care Dr mcgreevy is careing understanding he…read morelisten to your problems and he hears what your saying performs the necessary test to diagnose the problem very carefully about medication not eager to push pills on you at the same time he isn't going to leave you hanging in pain either he makes it his mission to be sure your as comfortable and pain free as possible His pa Ryan is just as careing and understanding again they both are great at hearing what you say and working with you to solve the issue add to that the fact that the entire staff are warm friendly and careing they all listen pay attention and work with the patient to make the experience as comfortable as possible i have used them about 6yrs now and im able to walk with out a cane or surgery when i started going i was on a walking cane now i walk on my on what your saying

    At McGreevy neurohealth you'll be pleased with the level of care you receive from the moment you…read morewalk into their office. We 10 out of 10 recommend!! I say we because as soon as I saw how awesome they were to my mom, I switched my step dad and myself to their clinic!! Megan is the absolute sweetest and most knowledgeable front desk receptionist we have ever encountered. Dr McGreevy is a great Dr. and a really cool human. He listens-there's no talking over us or talking down to us. When our appointment doesn't require Dr. M attention we see Ryan. He is Dr M.s nurse practitioner. I don't have enough wonderful words to describe Ryan, but I'll try! Ryan has the coolest personality-I know that's not necessary for a dr office but it definitely doesn't hurt!! My mom and stepdad are in their 80's. They usually have anxiety before their Dr appointments, but not at McGreevy neurohealth. Ryan puts them at ease and it's so amazing to see (and feel). Ryan is a rockstar as far as we are concerned!! Jody is such a kind person. She makes sure we get to all the other Dr's we need to see and if there's ever an issue that needs special attention, Ami is the office manager. She's on top of everything, all the time. She has done such a great job building a team that works together beautifully and they all go out of their way to make their patients feel the love and respect!. The entire staff is absolutely fantastic. 10 out of 10 recommend!!

    Upscale Ultrasound - Profile 2D Ultrasound Image

    Upscale Ultrasound

    5.0(3 reviews)
    8.2 mi

    Five stars and more for Leah at Upscale Ultrasound! If you're looking for that special touch of…read moregender reveals, 3D/4D sessions, and more time with your baby, come by Upscale Ultrasound. Leah is very professional with years of experience and veteran owned. She is quick to respond to inquiries and very accommodating. Due to our hectic work and life schedules she was able to get us on the weekend, a Sunday in fact. When you walk in it is very spacious, welcoming, beautifully decorated, and clean. There's a kids corner so if you bring little ones they can be easily entertained. My son ran straight to the kids corner and grabbed the toy trucks to take with him to the sonogram private room to be entertained while we looked at baby. The sonogram room is also spacious, clean, and welcoming. It is separated from the main entrance and viewing area. Leah was so helpful in explaining what you're looking at, what is going on, and answering questions that your typical doctors office may miss. She doesn't rush the appointment and when our baby wasn't cooperating she gave me a candy mint to help the baby wake up and move to get better shots. I've read reviews on google about Leah and her services and everyone is correct, she's the best at what she does and truly cares for her customers and the babies. She's truly an angel! Thank you again!!

    We had a beautiful family experience at Upscale Ultrasound today! My 4 year old daughter got to see…read moresome wonderful close up pictures of her baby brother. Leah is definitely is a baby whisperer and is awesome at what she does. Words cannot express how grateful we are that she was able to give us this memory that we can cherish forever.

    Photos
    Upscale Ultrasound - Exterior

    Exterior

    Upscale Ultrasound - Kids corner

    Kids corner

    Upscale Ultrasound

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    Grow & Glow - ultrasoundimagingcenters - Updated May 2026

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