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Medical Imaging - Baptist St. Augustine

4.0 (1 review)

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9 months ago

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Radiology Associates St. Augustine

Radiology Associates St. Augustine

3.9
(12 reviews)
6.8 mi

I have been going to this facility for eight years now. I have had all kinds of radiology…read moreprocedures here from a regular x-ray, MRI, CAT, Mammography, DEXA scans and even a breast biopsy by the radiologist (thus eliminating the need to go to the Outpatient Surgery at the hospital or at an outpatient surgery facility, both of which usually cost you more money). The people here are FANTASTIC! From making an appointment, to check in procedure, to wait time, to actual procedure everyone is professional, efficient and thorough. I can't say enough great things about them. They also have offices in Palm Coast, Port Orange and Deltona. I moved to Jacksonville in April and when it came time for my mammogram I researched everywhere in Jacksonville on my insurance plan. When it came right down to it I decided to make the trip to St Augustine. I based this decision on reviews I read regarding Jacksonville facilities, I knew Radiology Associates Imaging of St Augustine would do the best job for me, that they would take less time to check in, and that the technicians and radiologists were exemplary in the work they would do. They also have a state-of-the art 3D Mammography. Makes the whole process a dream! They are definitely "worth the trip"!

when I walked in, I was greeted by smiling faces, and I was brought to the back by the best CT tech…read moreI have ever had. I am a nurse practitioner, and I work at Palm Coast Family Practice and order CT scans all of the time but this was the first time that I ever had one myself. It is a little nerve-racking being on the other side when you work in the healthcare field. Amy did my CT abdomen and pelvis and made me feel so comfortable. Thank you so much to your staff and all that you do. Chelsey

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Precision Imaging Center

Precision Imaging Center

2.8
(159 reviews)
22.4 mi

This office is fantastic. From the rocking chairs out front to the big cozy couches inside,…read moreeverything is cozy and comfortable. Restrooms were clean. On arriving for my appointment (30 minutes early), I was told that Mayo sent the wrong order (for the second time). I got Mayo on the phone and they were able to get a verbal order and I was able to still make my appointment in time. I interacted with 4 different staffers on this visit and all were helpful and pleasant. I prefer getting imaging here because I pay a co-pay rather than a "hospitalization" when I get them done at the hospital. It can be tricky getting the image order from the doctor (or hospital) to the imaging center, then getting images back to the doctor, but it saves a lot of money if you are able to do it that way. This was my second visit to Precision (was at another location previously) and I would definitely recommend them for any imaging needs.

Drove 2.5 hours from Savannah for two MRI appointments that were booked at a location that does not…read morehave the equipment I specifically required. Repeated misinformation from call center scheduling staff, confirmed appointments ignored, with no resolution except another booking on a different date for another 2.5 hour drive each way. The imaging technician at this location was professional and courteous -- this review is about everything else. After a 30-minute call full of contradictory information from call center employees, I was booked for two upright MRI appointments at the Gate Parkway location and drove 2.5 hours from Savannah, GA to attend them. On arrival, I learned the Gate Parkway location does not have an upright MRI -- the specific equipment I had explicitly requested and been confirmed for. The resolution was to rebook me for a later date, meaning two round trips of 100+ miles each way for a single appointment. The scheduling failures, in sequence: Doctors in Savannah, GA, sent scripts for two MRI examinations -- one of the cervical spine and one of the right shoulder. When I called to book, the representatives could not locate the scripts, then found one, then claimed they found two but that both were duplicates until the realized the scripts were distinct. This consumed the first portion of a 30-minute call. I made one requirement explicit throughout: both MRIs had to be in an upright machine, as pain prevents me from lying motionless in a horizontal unit. I was first told neither the Gate Parkway nor the Mandarin locations had an upright MRI. When I said I would cancel, I was then told Gate Parkway did have a UPRIGHT MRI. I was then told back-to-back same-day appointments were impossible -- only to be told they were possible, and they were booked. At this point of my exchange with the call center employees, we have four contradictory answers regarding equipment availability and four more regarding scheduling. You may wonder, why didn't I call locations directly and avoid the call center fiasco. I did. My calls were rerouted to the call center. Following the booking, I completed all required pre-appointment steps: uploaded my ID and insurance cards, filled out the intake forms, and confirmed both appointments. Despite this, I received daily text messages prompting me to book and confirm appointments I had already made and to upload documents that were already uploaded. A technician came to retrieve me twenty minutes after my appointment time. When I mentioned I had driven 2.5 hours from Savannah specifically for an upright MRI, the technician -- relatively new and unable to speak to the matter authoritatively -- confirmed the Gate Parkway location does not have an upright machine. Staff at the front desk were apologetic but unable to resolve the situation. An attempt was made to redirect me to the Mandarin location that same day; it was closed. The outcome: a wasted trip and a rebooked appointment, requiring a second 100+ mile drive in pain at a future date. Management must be aware of this call center problem. It's their business, and culpability is with management. June 2026

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Precision Imaging Center
Always plenty of free easy parking
Always plenty of free easy parking
Precision Imaging Center

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Medical Imaging - Baptist St. Augustine - diagnosticimaging - Updated July 2026

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