The Staff were Professional, Knowledgeable, Caring, and Friendly!…read moreI Highly Recommend the Service!

This facility is top notch. I have always had the best experiences and that includes my visit…read moretoday. The staff is welcoming, professional and the results come by the end of the day! They are always so nice there also and you never wait at all. Love this place!

I go here for all by imaging needs. They are professional and friendly. I have never been…read moremisinformed or confused about what type of test I was getting.

I want to Thank Katrina and David for making my wife Cecilia Lewis feel so at ease and comfortable…read more She was very anxious about the scan. David was very kind and reassuring . Katrina was very caring and seemed to sense my wife's nervousness. Katrina could not have been nicer and patient with my wife. It made such a difference. Katrina was just wonderful and I am so grateful for her. People like Katrina and David make such a difference in the people they take care of in these times of their lives. Thank You Katrina and David

Very organized at check in. There is a larger waiting room in the back that has drinks and snacks…read more(pretzels). Very quiet and calm. The staff was very polite.

Came here last week on Tuesday because my endocrinologist needs a lymph nodes ultrasound…read more Personally the two stars are only how fast they saw me and the patient portal is very user friendly. However the ladies in the front were nice but not informative with my insurance. I came here precisely because my HMO told me to since it was in network. My case worker told me it would be a certain price and when I got here I paid another. So my husband mentioned it to the lady in the front desk and she said she'll look into it. She did and before I left she told us we were right! Imagine if I didn't pay attention I would've gotten ripped off. She mentioned I'll get reimbursed.

Professionals in every way! I called to make my appointment…read moreand they had an appointment the same day I called, which is wonderful. The location was really easy to get to with minimal time off of the highway. The facility is super clean and modern with comfortable chairs to relax in during your wait. Check-in was a breeze and I was called back shortly after that. In the exam room, I felt well cared for They did a thorough job getting enough images for the radiologist to assess my concerns. I would recommend this location to anyone in the northern St. Augustine area due to its ease of access. If you need imaging, this place is a win.

Drove 2.5 hours from Savannah for two MRI appointments that were booked at a location that does not…read morehave the equipment I specifically required. Repeated misinformation from call center scheduling staff, confirmed appointments ignored, with no resolution except another booking on a different date for another 2.5 hour drive each way. The imaging technician at this location was professional and courteous -- this review is about everything else. After a 30-minute call full of contradictory information from call center employees, I was booked for two upright MRI appointments at the Gate Parkway location and drove 2.5 hours from Savannah, GA to attend them. On arrival, I learned the Gate Parkway location does not have an upright MRI -- the specific equipment I had explicitly requested and been confirmed for. The resolution was to rebook me for a later date, meaning two round trips of 100+ miles each way for a single appointment. The scheduling failures, in sequence: Doctors in Savannah, GA, sent scripts for two MRI examinations -- one of the cervical spine and one of the right shoulder. When I called to book, the representatives could not locate the scripts, then found one, then claimed they found two but that both were duplicates until the realized the scripts were distinct. This consumed the first portion of a 30-minute call. I made one requirement explicit throughout: both MRIs had to be in an upright machine, as pain prevents me from lying motionless in a horizontal unit. I was first told neither the Gate Parkway nor the Mandarin locations had an upright MRI. When I said I would cancel, I was then told Gate Parkway did have a UPRIGHT MRI. I was then told back-to-back same-day appointments were impossible -- only to be told they were possible, and they were booked. At this point of my exchange with the call center employees, we have four contradictory answers regarding equipment availability and four more regarding scheduling. You may wonder, why didn't I call locations directly and avoid the call center fiasco. I did. My calls were rerouted to the call center. Following the booking, I completed all required pre-appointment steps: uploaded my ID and insurance cards, filled out the intake forms, and confirmed both appointments. Despite this, I received daily text messages prompting me to book and confirm appointments I had already made and to upload documents that were already uploaded. A technician came to retrieve me twenty minutes after my appointment time. When I mentioned I had driven 2.5 hours from Savannah specifically for an upright MRI, the technician -- relatively new and unable to speak to the matter authoritatively -- confirmed the Gate Parkway location does not have an upright machine. Staff at the front desk were apologetic but unable to resolve the situation. An attempt was made to redirect me to the Mandarin location that same day; it was closed. The outcome: a wasted trip and a rebooked appointment, requiring a second 100+ mile drive in pain at a future date. Management must be aware of this call center problem. It's their business, and culpability is with management. June 2026

Very thorough with all their tests. This is the only imaging place I will go to. They give you the…read moretime you need, will answer questions without pushing you out the door and not a long wait at all.

I called a week prior to my MRI appointment because my Insurance requires pre-authorization. Misty…read morewas extremely helpful and got me the information needed very quickly. Thank you so much.

The check in process was easy. The registration rep was not one to engage in any conversation. The…read moreTech setting me up for the procedure was non-communicative. just did what he needed to do. But I can live with those nuances. But leaving all four lead stickers on my chest, was unacceptable. I did not realize they were still on me until I left the building.

I love coming here for all my imaging. They are very nice an I never have to wait very long. The…read morestaff in the back are always very kind an usually explain what's going on so you feel comfortable. It's always very clean and well kept. Highly recommend!

Dr. Scott is legit. He is caring, honest, and genuinely listens. I've been to many doctors that…read morehear you, but don't actually listen to you. He's very knowledgeable and willing to share that with his patients. I highly recommend Dr Scott

Thoroughly impressed! I previously went to another location where everything went wrong so I…read morescheduled at Fleming Island! 100% opposite experience. From the moment I walked in, I was greeted with a smile. The staff worked efficiently and I was able to get in a few minutes early. While I was waiting a lady came out saying she was done before her appointment time! That is amazing in any medical establishment. I went for an MRI and the staff was just lovely! They made me feel comfortable. I had some issue moving and they just came to check on me and told me because I didn't even know I was. I was in and out in less than 40 minutes and it was only that long because I moved! I would highly recommend. The staff provided great care and were so welcoming and pleasant. Thank you so much!!

Made appointment a week ago and advised them that i had an implant in my chest and that i needed an…read moreopen mri also because i am claustrophobic. A whole week went by no phone call just messages that be prepared to pay your balance or co pay. So i drive 45 miles down to the office check in and 15 minutes later i was brought back to say they can't do it?? You had a week to firure this out, 90 miles and 3 hrs, Precision could give 2 poop's about there clients or Patient.

I arrived & was checked in asap. My appointment was 20 minutes late …read more The tech was very good, since I have had issues prior with an enclosed MRI, he put me inn feet 1st with my head partially out, it made for a more comfortable position. I was required to have both with & without contrast. The tech was very good at inserting the IV, no mutable stabs or pain. I must have had some reaction to the radioactive dye as it flared up my arthritic hands and was hardly able to sleep that night.

Why is the doctor require me to run down my x rays before I go to a doctors appointment. Its been…read more3 weeks and still no x rays sent Friday no one to answer the phone This seems to be an ongoing problem

I had an excellent experience! I had a CT angiogram with contrast done. Everyone was very…read moreprofessional and kind.

I had a 3 pm appointment. Didn't realize I had past my doctor as I got the elevator at 3:10. There…read morewas a patient checking out with reception so I had a seat and waited when it was my turn. The receptionist told me that the doctor had already left. And I would have to set a new appointment. I was told my appointment was at 3 and they only wait 15 minutes. But he was already gone at 3:10. now days doctors want to charge you if you cancel without 48 notice. but they have no problem cancelling on you or my favorite. They tell you to get there 15 minutes early so you can wait in the waiting area for 20 minutes and then put you in a room and let you wait another twenty minutes. The receptionist had no idea who would refund me. since I did not receive 48!hours notice.