I have been going here for many years and have always had excellent service…read more I walked in with a strained foot 20 minutes before they were closing at 8 pm. I was received with a warm welcome and exceptional service from Ana at the Front desk. Everybody was very caring, accommodating and pleasant. Thank you. I will recommend it in the future.

I've been to this urgent care quite a few times and have always received good service, but my most…read morerecent visit was an entirely different experience. I came in feeling absolutely terrible, with a fever, severe chills, body aches, and weakness. After checking in, I was taken back almost immediately and seated in an examination room, where I waited over 20 minutes before a nurse came in to check my vitals. Okay, whatever, no big deal. After that, I waited another 20 minutes before the doctor came in, examined me, and left. Another 30 minutes passed before anyone returned to perform two swab tests. I then waited another 30 minutes for my results, which came back negative for both tests and they didn't test for anything else, I was then told someone would come get me when I was ready to leave. After waiting another 20 minutes with no updates, I finally got impatient and walked out of the examination room myself, only to find the staff sitting at their desks. When I asked what was going on, I was actually told that they had forgotten I was still back there! I had been there for two whole hours, feeling worse than I had felt in a very long time, and had to leave my examination room just to remind the staff that I was still waiting. To make matters worse, I was sent home without a clear diagnosis or a proper explanation of why I was prescribed the medications I received, other than being told, "You've had it before, so it'll work." I understand that urgent care facilities can get busy and that patients sometimes have to wait. However, being left alone for extended periods without updates and then being told that the staff had forgotten about me is completely unacceptable. Not to mention, there was only one other patient in the building, who arrived after me and left before I did. I've had good experiences here in the past, which makes this visit even more disappointing. I came in because I was genuinely sick and needed medical attention, not to spend two hours waiting in a room only to be forgotten about and still have to pay for the service. I don't expect to be seen immediately, and I understand that medical staff have other responsibilities. However, I do expect to be treated with basic consideration, kept informed about my care, and not completely forgotten in an examination room. Completely unacceptable! Is this really how you treat patients who come to you for help when they're sick?

The Staff were Professional, Knowledgeable, Caring, and Friendly!…read moreI Highly Recommend the Service!

This facility is top notch. I have always had the best experiences and that includes my visit…read moretoday. The staff is welcoming, professional and the results come by the end of the day! They are always so nice there also and you never wait at all. Love this place!

Very thorough with all their tests. This is the only imaging place I will go to. They give you the…read moretime you need, will answer questions without pushing you out the door and not a long wait at all.

I called a week prior to my MRI appointment because my Insurance requires pre-authorization. Misty…read morewas extremely helpful and got me the information needed very quickly. Thank you so much.

I really liked Angelyn Sorgen. She listened. She seemed to care. She didn't rush through the…read moreappointment. My appointment was at Express Urgent Care in Palatka. She sent me to have imaging done the very next morning and, actually while I'm typing this out, she just called to give me some results. I now have medication ready for me at a local Walgreens. I am thankful for her persistence and her willingness to give a quick follow up! See her again in a couple days!

this Group of dr's, rnp's, and doctors are the best yo will find around here…read more Dr Milanick, George and at the time Greg, I considered my angels of mercy. now the have grown and they are still hiring the cream of the crop. I love you guys, and don't forget the trauma room should have my name over it by now! Jonathan "jon" B.

Stem cells & PRP. Great office staff, couldn't ask for nicer people…read more Dr. Alea was great, Cassy, head nurse was great, explained everything, kept you comfortable. Only reason for four star is I'm waiting for the out come.

Very professional, very personable and a very clean work place…read more They listened to my issue/problem and made every effort to resolve it!

As I write this review there is a toddler who has been waiting 2 hours with an appointment,…read moremeanwhile 6 men walk in for piss tests and they pull them in while this child is vomiting and choking on phlegm. this place is an absolute disgrace and the people here should be ashamed of themselves. this is far from a decent medical facility and everyone here should be fired.

Disappointed with ARPN. after experiencing diarrhea symptoms for 2.5 week, I requested that I be…read moreprescribed a broad spectrum antibiotic. The ARPN refused to provide a prescription without a a lengthy and time consuming stool samples requiring an appointment, sampling kit, sample collection, lab processing. No assistance when I needed help!

Still one of the quickest fast urgent cares that we have been to. The quality of care that they…read moregive is great and very thorough. They ask all the questions and make sure before you leave that you're feeling better and you have everything that you need. Everyone in the office is also very nice and understanding any questions you have they also answer them as timely as they can.

I cannot say enough about Amanda, Aubrey, Angela, Amy, Marissa, and Lucero. Without their help…read moregetting my mother-in-law settled into the office and obtaining her records from a less-than-helpful previous provider, I truly would have been lost. They have been our rock during an incredibly complex health journey with an elderly, Spanish-speaking woman who had felt lost in the healthcare system. Their patience, kindness, and willingness to go above and beyond have made all the difference for our family. From compassionate words to providing helpful resources, they have supported us every step of the way in helping stabilize my mother-in-law's care. We are deeply grateful to have them as our family's medical team. Their kindness has meant more to us than words can express.

The reason a patient has to often wait for the appointment is that Dr. Dobies is one of the…read morevanishing sort ! HE TAKE HIS TIME when necessary : An hour for my first visit. In a later visit he is the one to send me to an oncologist early enough, to I believe, save my life. My only regret is that the group he belongs to does not accept my health insurance anymore. But if a serious ailment comes to me, I will go to him and gladly pay for my own pocket . It amazes me me how we wait an hour without complaining to get sited at a restaurant; and that's WITH a reservation !

what a wonderful cardiologist and a super staff!!! dr…read more dobies....faina.....christie.....tracy----these individuals are so worthy of the praise that they receive!!!!! i am extremely thrilled and satisfied with the treatment that i receive!!!! i would not even consider going elsewhere for my treatment!!!!!! so very professional....so very compassionate......so very personable!!!!!