Quick and easy scheduling, quality care and test results delivered to my physician promptly and timely

Called to have an appointment for a scan. Set a date for Monday April 20th. They called on Friday April 17, 2006 in the late day and cancelled and rescheduled for Friday April 24, 2026. They called Thursday and left a message with a different time then we had scheduled and I returned the call and they said our time was correct and they would see us in the morning. Around 3pm that same day they cancelled our second appointment. And wanted to try and scheduled a third time for an appointment for a week later. I then called my doctor and was scheduled with another radiology facility and got the appointment and will be going there and I will not schedule any appointments with Ray us. read more

After being taken to a back room, a woman entered and stated she was there to take information. She then informed me she would be inserting an IV and performing a test before administering contrast dye. When she inserted the IV, she was unable to get it to work. Instead of removing and restarting properly, she repeatedly moved the needle in and out of my vein. This was uncomfortable and concerning. Eventually, she removed the IV and wrapped my arm. She called for another woman to assist, but when that person was unavailable, a man nearby stated he could help. She agreed and left the room. The second staff member applied the tourniquet extremely tightly. I told him it was very tight. When he inserted the IV needle, I immediately told him it was very painful and that something did not feel right. Despite this, he continued. When he attempted to inject fluid, it infiltrated into my arm rather than into the vein, and the area around the site visibly swelled. Only then did he remove the needle. I have never had difficulty with IV placement or blood draws in the past, including blood work done just two weeks prior without issue. This experience was painful, distressing, and felt improperly handled. I am especially concerned that my repeated statements about pain and discomfort were not taken seriously. read more

RAYUS Radiology - Arm a week after a rayus blood draw. - Radiologists Near Me - Lady Lake, Florida

Machine was dirty. Technician could care less that I was claustrophobic. I was so dizzy and nauseous when I got out of machine as the air-conditioning was not on and it was hot as can be there is no cushioning like they say there is and my chin was on a plastic pillow that was all sweaty by the time I was out of the machine once he moved me out I almost passed out and was very very dizzy. I had to sit in the lobby for a bit before I could drive five hours later and I'm still nauseous as can be as if I was on a carnival ride never ever again will I come here. read more

I am a new patient , referred by Brownwood ortopedia center . i went for a MRI on Tuesday Dec 2/25 called 3 days after to check on my results / if they have sent the results to the doctor , I waited for 25 minutes on the phone . Totally unacceptable, specially when they keep saying every five minutes that they value my time and patience. this is no cool , specially when you are in pain . read more

Wonderful people and runs on time. The phone system is terrible. Very hard to get connected via phone.

I want to say I was very impressed with Rayus, my stepdaughter, because of her positive experience, I was scheduled for a CAT Scan with contrast, so I wanted to try it. The Lady Lake office was very professional, the front desk person was very friendly, and the nurse who took care of me was very kind compassionate, and professional the techs in the back very positive experience. read more

I had a breast biopsy done by Dr. Alhalabi and the Ultrasound tech (I think her name was Tracy, I apologise for forgetting in my anxiety). I was terrified. They were both so compassionate and caring. First Tracy(?) explained everything and assured me the doctor was very careful and kind. When the doctor came in he explained everything again. He made sure I was totally numb before he proceeded, then told me everything he was doing as he was doing it. I can't say enough about their compassion and care. They were wonderful! Although I always had to wait a long time at Rayus, it was well worth it to have such great care. read more

Went there for several imaging exams. Very impressed with the staff and the equipment. Plus one can get appointments scheduled much quicker than at Lake Medical Imaging. read more

I used to like RAYUS. Now they overbook patients and do not allow enough time for exams. No matter what time of day you have to wait. Especially for MRIs. When a patient is in pain the last thing they want is to sit alone on a bench with no idea when their test will actually happen being ignored by those who walk by. Not even a greeting. I wish I had another option now. read more

You don't have to wait long for an appointment and the entire staff is kind and accommodating.

My doctor recommended that I go to Rayus Radiology for an MRI and a full body scan. I had two occasions using Rayus Radiology. Both times I was not greeted by the admin person (Jessica). In fact, she continued to ignore me. I was going to leave but my tests were urgent. I'm so glad that I stayed because I had an amazing radiologist (Michelle). Her professionalism and workmanship are beyond reproach. Michelle is an effective communicator both professionally and personally. She exudes compassion, empathy and confidence in performing her tasks. Because of my experience with Michelle I plan to return to Rayus Radiology. Kudos for a job well done. read more

Yesterday was my first visit to Sand Lake Imaging. By far, it was the BEST experience I've ever had! The staff was extremely professional and efficient. Everyone was friendly, thoughtful, respectful, and caring. I highly recommend Sand Lake Imaging/Lady Lake. --Marcy N read more

I was very pleased with my experience at Sand Lake Imaging. There is another, larger outfit in the area but my doctor said she prefers this place. It was clean, the staff was friendly, they were on time, and very efficient. I was in and out AND I was able to take a disc of the MRI with me. Very highly recommended. read more

Very concerned and caring administrative staff. Also, one of the best modern imaging centers, less time for a mammogram and less radiation. They also do 3-D imaging. Easy location,nice new building and tv entertainment while you wait. read more

I was told to be at my appointment at 6 am because I was having an MRE @ 7 am and I needed to be sedated due to claustrophobia. I arrived at 6 am and no one was there. At 6:30 am someone arrived. I checked in and was rudely told that they didn't open until 8 am. I asked why I was told to arrive at 6 am. She rudely told me that she didn't know. I went outside to tell my husband that I was really confused. The woman was angry and abrupt with me and her communication skills were terrible. I honestly wish I got her name, but she was the only person there and she opened up the office. She finally told me that there was no nurse on site and I would not be sedated. I mean, how do you do business like that? Why didn't someone call me? I woke up at 5 am for this appointment. I told her I would not keep the appointment. Why do you think I needed sedation? If I could handle an enclosed machine I would not have asked for sedation. So, now we are going to call at 8 am to speak with a manager. Her people skills were terrible. I worked for a busy drs office as a medical assistant in NY and if I ever treated patients the way she treated me, I would have been fired. Unfortunately, I have to return because no one else does an MRE here. I will review again after I actually get the test done. read more

Sand Lake Imaging has ALWAYS treated me with the utmost respect and care! Diana did my mammogram and didn't shame me or embarrass me. I have large breasts and it can be very uncomfortable. I appreciate how professional and kind she is as well as ALL their staff. Thank you so much and I will continue to go there. read more

Highly recommend Sand Lake Imaging. State of the art facility. I was very anxious before having an MRA done. I've had MRI/MRA's done before but this was the best experience. The staff is friendly and the technician made me feel very comfortable. Everything was explained to me. Best experience!!! read more

Best experience for a mammogram in a very longtime. Facility is immaculate and the tech Andrea was professional and very informative. She made an having the exam as comfortable as possible. The exam room was decorated in a soothing theme. I highly recommend. read more