I mean, I wasn't expecting much from the slop at Mcdonald's but the food is awful! Gave me the runs! The service is even worse! You can be there waiting for a single cheeseburger and nuggets for almost 20 minutes! Even when the place is empty! Half the people that are working there are high on something and the place smells like a marijuana binge. read more

I placed an order from this store and when I went to pick it up, they told me there was no such order. Money was withdrawn from my bank account. I even bought points from meat. But my order is missing. Also, the staff was very uninterested, I was not satisfied at all. read more

Food is basic McDonalds food. Service is ok, friendly, and order is usually always correct, there can be a long wait though. Ambiance is clean. read more

I stopped by the drive-thru last night for dinner and it was a cluster fuck. It didn't seem busy at all but it took me about 15 minutes to get my food. They directed the car in front of me to go to a parking spot and the driver never did. Instead of the window girl yelling to her and asking me to back up a little (asshole driver behind me honked at me even though I wasn't even close to their POS car) she should have gone outside and directed the driver in front of me to go to the assigned parking spot to get her food. Needless to say, it was unnecessary debauchery that I didn't need at the end of the day. The food was fine, but the act of getting it was just a mess and it took forever. read more

These stupid bimbos put onions on my burger when I asked for no onions what idiots Jesus Christ can you not take a simple order read more

McDonald's - Pillow - Fast Food Near Me - Worcester, Massachusetts

NEW AND IMPROVED! Literally brand new building and EVERYTHING. Went there on opening day and got a Big Mac meal. YUM! Fast service, better staff, same prices, VERY HIGH Tech. LOVE THE NEW MCDONALDS!!! read more

Literally have never once told me the correct pick up window. Can't back up as there were cars behind me. Had to wait in line again just to get to the correct window. read more

Ok it is McDonald's so what can you expect. The service is good and the food was hot. The WiFi was spotty. Kind of slow. And in the winter the facility is kind of chilly, but I like it that way (I'll stay awake) Free refills on drinks at this location and I'm upping the rating to 4 stars because they consistently keep the tables clean. I like that read more

McDonald's - a picture of a building on the wall - Fast Food Near Me - Worcester, Massachusetts

This has got to be the most non busy, slowest McDonald's restaurant in the Worcester area.. no cars in the Drive-Thru, no one inside,... still took more than 20 minutes to get my order‍ read more

They actually have an outdoor play area here though it looks like it needs to be cleaned up a bit. Otherwise it looks clean both inside and out. There usually seems to be a line at the drive thru, but nothing outrageous, and usually moves fairly quick. Do we need to talk about the food? read more

This place is always slow. The drive-thru is backed up, the bathrooms are disgusting and it is completely broken-down on the inside. So frustrating because fast food is SUPPOSED TO BE FAST. Just ran in to get a large fry and the turnaround was 15 minutes when fries were already dropped. Not to mention this girl who works there but wasn't in uniform kept going back and forth in the kitchen without her hair tied back. She took 3 cups and the cashier, who wasn't even done with the transaction told her she didn't have to pay for them. Wtf??? Is this normal to happen at a restaurant? I feel like seeing a pregnancy test box in the bathroom trash at any food establishment is out of the norm. VERY DISAPPOINTED that this establishment is my closest McDonald's. 7/2/18 Just waited 20 minutes for a burger and a large fry....the burger was plain too. WTF. so backed up, burger station worker was on the phone and the guy who was supposed to be dropping fries took a phone call...he looked like he manager. Then, I was shrugged at and give a fake apology. I'm sick of this place and I cannot believe that corporate has not answered the numerous one star reviews on here. read more

TLTD; The moral... Don't hire sh*theads to be your ambassadors! I will never spend another dime at any McD. Another example for McD Corporate to consider if they truly want to work on the public's perception of McD. I go in with children to order happy meals. I have them sit down at a booth and wait for me while I order. I walk up to the counter, no other patrons waiting in line to order nor pickup. I am looking dead straight at the employee hanging his arm over the register as he proceeds to have a conversation with his buddy. He looks at me occasionally but continues to laugh it up. I am waiting 5 minutes before his buddy asks him if he's going to take my order. Then he stairs at me and says nothing. I've said nothing this entire time other than to stare at him. I cave in and ask him, are you ready? He says yup. Do I really need to go into the part where I wanted so bad to jump over the counter?! read more

They need a break room for the employees. Sitting here now listening to an employee who is not on break tell the other 2 who are break what she has done and plans to do. No straws or ketchup up front. The cashier is too busy putting up spider webs. Please get these employees a break room, and thank you for saying SHIT 10 times in front of my 7 year old..... read more

I just always get their mccoffee and mcchicken most of my visit. And their staff is friendly enough.

This new location is beautiful. It doesn't look like a Mcdonald's on the inside it's so nice and clean. The floors were shiny and all the tables were clean. The service was amazing. The staff was personable and making jokes with us. 10/10 will come back. read more

McDonald's - a person holding a drink in front of a welcome sign - Fast Food Near Me - Worcester, Massachusetts

One of the worst McDonald's. It is slow and the quality is terrible, even for fast food. If you ask for extra condiments, you won't get any extra. Your fries will usually be cold. If your craving McDonald's, this places food will not satisfy your craving. This one is only 15 seconds from my house but I will drive 5+ minutes to the one on Lincoln st because their quality is much better. read more

Avoid at all costs. This place needs to be shut down immediately. First, the bathroom is absolutely nasty. Then the chicken sandwiches clearly weren't cooked all the way through, and the quarter-pounder...I thought all the McDonalds switched to the newer, fresher kind in the wrapper months ago. Not to mention the large fries were more like a small fries. This place isn't deserving of any stars. Just stay away and you'll likely go another day without salmonella. read more

This place is a joke. I get its fast food, but everyday it is something. The shake machine is almost always down, I'll specifically request a sauce when they ask what I like... doesn't matter they put nothing or something different in the bag. Their expensive sandwiches always look terrible with tiny pieces of lettuce and burned chicken. Today they don't have the buns for a Big Mac. They literally made a Big Mac with a random bun top in the middle. Not super hard to have an inventory, wish their was a way to report franchises to McDonald's read more

Rudest staff here. Went for breakfast inside, no English muffins for any sandwiches. Ok, I get the supply issue. Order some McGriddle sandwiches, and wait wait wait. My number comes up, she yells it out, and I go get it. Usually they deliver it to the table, but ok, staff shortage. No drink cup, and she's already gone back to the drive thru line. Can't get her attention, so I reach to get a cup behind the counter, and she freaks out. Obviously she knew I was there if she saw me reach for a cup. I tell her, order wasn't obviously ready, otherwise I wouldn't have to try to get a cup. Nasty look, gets me a cup and walks off. So much for trying to help out. Never coming back to this McDonald's. I get staff shortages, supply issues, but if you're just going to be a jerk because you made a mistake, customer tries to fix it, that's on YOU, and YOUR attitude, which YOU CAN control. F you, I'll take my money elsewhere, and encourage others who think about going to this McD to do as well. read more

This is the most disgusting McDonald's I have ever been in any state in any country. They couldn't even make Big Macs because they ran out of supplies for big Macs. Who runs out of supplies for Big Macs? The floors were filthy, the bathroom disgusting and there was old trash overflowing in the trash barrels. I might understand this if they were super busy or they were short staffed. They were neither of those with only 3 people total inside at 8:00 PM and about 6 people working there. Not well managed and I can't understand why Corporate would suffer this location to exist with so many problems. read more

Ok so I know it's fast food but, the quality of the food was poor. We had a craving for a quarter pounder and cheese so we picked a couple up. The burger itself did not taste like the normal McDonald's quarter pounder. The onions were not minced and it was poorly assembled. The fries tasted like they were day old fries. The building is brand new but you shouldn't judge a book by its cover. The McDonald's corporation needs to pay a visit and bring the quality back up to par. My guilty pleasure was so disappointing. read more

No one on there and still waited 30 min for food for4 hungry kids. Messed up the order 3 times! Very rude people who work there! I will never go there again! read more

I had really high hopes for this McDonalds now that its been completely torn down and started over. The first couple of months were great. Now they have apparently hired the most incompetent staff to replace the ones they opened with. Went through the drive through last night, I only get takeout for my family when I'm feeling too cr@py to cook which is rare. Girl at the window gives my order to the car in front of me. After they told her it wasn't their food. They take off with their own food and mine. She tries to hand me a happy meal and I tell her its not mine. Asks me to confirm my order and she goes Oh No and slams the window. Asks me to pull up to the next window. 15 minutes goes by. They hand me a bag. Its wrong. I send it back and they take another 10 minutes to bring me my correct order. No apology, no acknowledgement that they messed it up. This reflects on the manager of the store more than the kids working the window. Cr@p job! read more

Webster's dictionary defines "stale" as: no longer fresh and pleasant to eat; hard, musty, or dry. As I peeled open the grease laden cardboard box bleakly labeled "big Mac" I knew I wasn't in for a five star meal. I wasn't expecting filet mignon, or even mom's famous Mac n cheese. Hell I won't lie I wasn't even expecting Kraft Mac n cheese. But what greeted me inside that box was worse then my step dad's 3 am knuckle sandwich. H.P. Lovecraft couldn't hint at the desolation before me. The ass colored hockey pucks these hooligans call a bun was staler then scrubs season 9. Each greasy death disc of meat paste sat hanging off the side of the amalgamation by the skin of it's expired lettuce, only just clinging to the burger like my ex wife clings to her alimony payments. As I dissected this golem I found not a pickle of fresh produce. The patties were dry and salty and the whole thing was harder then my Weiner at a Viagra convention. The sad part is I'll be back next week for more punishment. read more

This is the stupidest place I've ever been. Or should I say the most ignorant people work at this place. No one can do their job. Food is always wrong and over charged. I give up trying to go to this dirty nasty place. read more

This location is awesome. Super friendly staff. Didn't wait long for our order to be taken and our food was prepared in a timely manner.

Drive thru is a nightmare. Plan on spending twenty minutes or more. Nothing fast about this fast food.

my husband went there tonight at 18:46 pm and server was ks# 13 date feb 12, 2013 he went through the drive through and he placed this order 5 mcdoubles, 6 apple pies, 2 large fries, and 2 large milk shakes, and when he got home we open the bag we only got 2 med. milk shakes, 1 large fry, 6 mcdoubles, and no apple pies...and he said the person never repeated the order back to him ,so i called the number on hte receipt which is 508-754-8812 and had to leave a message...what a shame they can be talkng to there boyfriends and such but can't answer a business phone line....i'm vey disappointed in this .....first of all the price and then to be cheated on your order there is no reason for it......you people need to check your oder and read it back to the customer to make damn sure you got it right.....frustrated with there actions .....this is poor business maybe they need to educate there employees better.....where was the manager at when we called them.....bet we don't hear back but thats ok too.....i'll spread the word.... read more