This one of the worst experiences that I've had so far at any McDonald's or any restaurant. I got there at nine was excited to get my steak bagels with extra sauce extra cheese because I love their breakfast sauce and treating myself before the work week. I paid for my order and they told me to go wait in the stall which is fine. I understand the steak takes 10 minutes longer to cook however, I waited an hour. I finally asked the attendant what was going on with my order and they said oh that's odd. Maybe they forgot it so I immediately went inside to check on my order. I was surrounded by angry customers and the person at the front ignored me for 10 minutes they found my steak bagels, which were just sitting on the counter. The whole time gave me the bag and get this after waiting over an hour at this point I open up my steak and egg and bagel and even though I paid for extra sauce, they put no sauce in my bagel. This is not my first negative experience with this McDonald's. They forgot my pies a few days ago and they were very rude on the phone. I use the mobile app. They refuse to give me a refund unless I drove all the way down and suggested I just drive down just to pick up the pies when I told them I didn't wanna drive all the way there just for pies. They had no other solution and ended the call with no apologies. Just OK bye The atmosphere inside of the restaurant is chaotic. There is a lack of management and leadership. I genuinely think corporate needs to look into this location. They definitely lost several customers just today there was at least 10 different families that were very upset in the restaurant and I wonder if corporate would like to know that they are losing customers due to the way that they are operating this McDonald's ! Corporate if you're watching this, I want you to know that the service was so bad today that even though steak bagels are my favorite thing to get on any special day that I want them from now on I will take the extra drive to Yuba City to get one I will no longer be using this McDonald's read more

Ever since they put in the kiosks to order your food, they now only have 1 register - which is rarely worked. It's hard to get anyone's attention as you can't see anyone. Customer service is truly lacking. Someone should be assigned the register to take orders, not everyone can or wants to use the kiosks, which don't always give you a receipt. I'm not sure who's decision it was to go this way but they've lost their customer service and personal contact with folks that are traveling up/down I-5. read more

Dirty. Slow. It's a big list. Are you sure you want it or need it? Suggestion, read the other reviews. We concur with those. read more

I was on my way headed north on the 5 back to Red Bluff and I remembered there was a Micky D's just off the freeway here in good ole Williams. As far as fast food goes, McDonald's in not a place I'd normally go. But I saw all these ads for this new Chicken Biscuit breakfast sandwich and the McGriddle Chicken breakfast sandwich priced at 2 for $3.00. Heck, at $1.50 a piece, I'll give it a try. The pictures in the ads always look way better then the actual product, but let's see. I arrived at this location around 7am and there a decent amount of people in there. I go inside to order. I ask, if they have the 2 for $3.00 deal. YEP. OK then gimme one of each, one biscuit and one McGriddle. The order comes out fast and service is no prob. I try the Biscuit chicken sandwich first. Unwrapping it, I do like that the chicken fried patty extends out from the biscuit. Same goes for burgers, patty smaller than the bun is just no good! I bite in and Hmmm.... the chicken is sort of dry, kinda like frozen and deep fried. But the biscuit is too dry to be used like this with just a piece of chicken in between. The biscuit is a bit crumbly. I'd pass on this one next time, even for $1.50! Next is the McGriddle Chicken Breakfast Sandwich. This is basically two McGriddle pancakes acting as the outside of a sandwich with just the same deep fried chicken in between. No sauce, no nothing, just the chicken. It's good the chicken appears to be all white meat and a little spicy with the fried breading. The pancakes are infused with maple flavored syrup. How they do that, I have no idea! Again, I'm happy the chicken piece extends out past the pancake. The pancakes are about 3 1/2 inches across, about the size of a smaller McDonald's burger. First bite, WOW, this is way better than that biscuit thingy I just tried! The sweetness on the infused syrup goes well with the crunchy spicy coating of the chicken, as the softness of the pancake contrasts well with the crispy coating of the chicken, sort of the way chicken, waffles and syrup go together. I really like this new breakfast sandwich, from McDonald's no less! The sandwich works surprisingly well, even without any sauces or condiments inside! Sweet, crunchy and spicy, this sandwich is a winner. Give it a try, just skip the biscuit thingy sandwich. Get 2 of these McGriddle breakfast sandwiches and you'll be McHappy! read more

See all

The service was fine the food is typical fast food. The parking lot however has no lights on so pretty sketchy.

Slowest drive thru - ever. Took 5 minutes just to place my order once I arrived at the speaker. Then another 6 minutes at the window.

Employees and manager were rude and mocked me when I ordered my food. I have a gluten allergy so my normal order is a double quarter pounder with no bun. I still get to enjoy the burger without getting sick. I explained that and was told to not eat burgers if I have a gluten allergy. Anyway they said they would still make it without the bun. But they didn't, got my order and it still had a bun on it. Thankfully I don't live here, I was just passing through town but like I wouldn't recommend anyone going there. Waste of time and money. read more

waited for 20 mins for someone to come take my payement at the window and another 20 for my food... this food is anything but fast

If you really need to stop to eat go for it. We ordered a happy meal for my 2 year old through drive thru. The min I drive off I check the order. They put a spicy mc chicken sandwich ( I ordered a cheeseburger). Like are you serious. The lady who was taking out the orders was older &' seemed to be in a rush to do everything when I came in to tell them what happened. The gentleman who attended me was nice and switched it out. Please keep in mind to check your orders before leaving! read more

This place takes forever. Don't cone here if you are on a road trip but a regulars McDonald's. read more

McDonalds - the reflection of a car in a window - Burgers Near Me - Williams, California

Just skip them. Go to Burger King, or Starbuck, or anywhere, but here. Their drive thru guy had a full conversation with a person while we were waiting to hear him, and he continued the conversation while mid-sentence when we were ordering. Extremely unprofessional and you forgot the sauce, but what's new McDonald's? read more

The ice coffee is nasty. It's mostly made of powered milk. Go across the street for better coffee. #877

Food was not hot, actually not very warm. Too much chatting behind the counter. It took a long time to get out order. Our fraps had Carmel on the outside of the lid making them very sticky. This is the last time I'll eat here. read more

There was one other car in front of us and still we had to pull into a parking spot because our food wasn't ready when we pulled up to the window. They forgot my fries so I had to go in and get them. They didn't apologize for the absent fries, they just handed me fries that weren't even very good. read more

They have way too long of wait times for the drive thru. Waited 20mins just to get my food with there being no cars in the drive thru. Go some where else other than here. read more

Sometimes the mass chain fast food restaurants get hit hard just because they are easy targets. Based on my experience, this McDonald's deserves the bad ratings. Poor service, an unclean restaurant and a poor response during a system malfunction made for a bad experience overall. We first came here because we figured we could get our caffeine fix and some food for my son. Plus it was one of the few bathroom options on a long road trip. Well, as soon as we arrived their system started malfunctioning. The crew stood around without much clue as to how to proceed while a massive line of cars built up in the drive-thru. It was all we needed to go visit the Starbucks across the street instead, where there was also some sort of computer issue, but where they handled it much more professionally. Throw in dirty restrooms and an overall unappealing and poorly maintained location and I would look elsewhere for your burger fix. read more

McDonalds - a parking lot with cars parked in it - Burgers Near Me - Williams, California

See all

Egg McMuffin meals The egg was cold cheese was frozen The English muffin was hard and dry (tasted old) Coffee was cold and burnt like made the day before and never cleaned out Hash brown was cold First and last time I will go to this McDonald's read more

Had to wait for cold food that I returned. Shocking that a location has this many bad reviews.

No refills on soda horrible fries Bathrooms not clean Better places around the area read more

Despite some of the other reviews I have not seen much wrong with this McDonald's location.... The food was prepared and served extremely quickly even by "fast food standards." The staff was friendly and welcoming. It made for a pleasant atmosphere and a place I would frequent if I was local to the area. Overall this place is a great place to go if you're of African decent. While other places may or may not be overly enthused about your business I did not get that vibe here. Heading up or down the corridor you owe it to yourself to stop by and take breather at this restaurant. I write these reviews based on my experience so that others will benefit from the experiences that I have. But always do your own research! read more

Disgusting. Found a hair inside my burger. Would give zero stars if I could. The food is usually ehhh but today was disappointing. read more

McDonalds - Hair in the food. - Burgers Near Me - Williams, California

Place is horribly staffed with people that cant follow order instructions Sat in stall 1 for 35minutes waiting for my food read more

Burgers were cold, cashier even colder. He didn't say a single word. The window attendant that gave us our food never greeted us just barked out the order. Horrible service and cold food. What's the point? read more

Nowhere on the business does it state that they don't do refills yet? Refused to give any refills on drinks, despite sitting in the restaurant. Never coming back you guys are weird for that. read more

Has to be the filthiest McDonalds I've ever been in. What's amazing, is that as I read others who have said the same thing over a year ago, and nothing has changed. Stay away. read more

The worst McDonald's I have ever been to in my life. Even if you are starving DO NOT stop here. Won't waste my time typing all the things wrong here, from the people to the food it was a disaster. read more

Waited 20 minutes in a not so busy drive through. Tried ordering lunch 5 minutes before 10:30 was denied even though by the time I'd get to the window it'd be past 10:30. Don't recommend read more

No stars - worst McDonald's, unfriendly and complete liars. Ice cream machine isn't "broken down" btw. These people are a joke.

I ordered a quarter pounder with cheese. Received a spicy chicken. My husband ordered a chicken sandwich and received a dry bun and a small piece of chicken. No sauce. read more

HAVE AGAIN: I never buy McNuggets but did this time. They were hot and delicious, much to my surprise. $1 large Diet Cokes always bring me back. read more

the service was horrible they wanted to over charge . then we waited over 10 minutes for our breakfast sitting in a parking spot . every other car in a number parking spot got there food first. I do not recommend this location when you are in a hurry . read more

FDA and/or BBB needs to get involved! SAFETY HAZZARD!!! Ignoring the bad food, horrible sub-standard service: the safety issue can actually cost human loss of life! As a first-time customer of this location, I was unable to negotiate the Drive Thru lane. Maybe because I'm an octogenarian, or maybe because the turns are too narrow and too sharp of angles. I damaged a very expensive wheel against one concrete curb. If the wheel ever fails and a life is lost (maybe a car load of family with kids, when my wheel breaks and we all die) McDonald's will be held liable for damages. ??? I can't afford to replace the wheel, so I will hope and pray I (or MacDonalds) does not cause lose of life to innocent people. Just saying. read more

Waited 20 minutes outside for my food eventually went in and she said she was waiting on someone to bring my now cold food out to me got back to the car checked the bag because hello it's McDonald's you have to check the bag I swear they get bonuses if they short people food, or coarse an item was missing so I go back in which makes this a now 25 minute ordeal I FEEL SORRY FOR THE RESIDENTS OF THIS TOWN!!! read more

This McDonald's seems like it goes through its phases when it comes to accuracy of your order. If you like ordering ahead from an app for your food well it won't let you submit your order unless your a half a block away. You can pay for it but it won't be made literally almost until your In the drive through. Some of the staff are friendly others just appear to be overwhelmed with reading a receipt. I'm not sure of the drive through procedure McDonald's has but the order is packed on the line then placed on a table next to the drive through. I never see the drive through window attendant look in the bags and check for accuracy. Too many times this happens and the order is not complete. They need to do reading comprehension tests for employment. read more

not very tasty, but good drinks. apparently the ice cream machine is always broken? and they never mix the mcflurrys. always dirty tables and "slow" workers. would not recommend. read more

Flies everywhere inside the restaurant. Fries over cooked. Chicken sandwich over cooked as well. Did not deliver to the table after using on-screen order system. Somehow I've located (potentially) the worst McDonald's location in the US. read more

I crave French fries on occasion. I don't know why I keep patronizing this gross establishment. This restaurant is filthy. The food was sub par even by fast food standards. I feel like I wasted money and we didn't finish our meal read more

McDonalds - Cold little fries - Burgers Near Me - Williams, California

See all

Not sure why everyone disliked this place, the service wasn't that fast but the nuggets tasted fine and so did the fries. It felt very welcoming and the cashiers were talking to the customers, maybe it was just that day but I'm not sure why everyone's saying they were cold ‍. Would come back on the way back home. read more

One of the worst MacDonalds I've ever been to. Food was mediocre. Not hot or fresh. Ladies room was dirty with most stalls out of toilet paper & seat covers over the floor and over flowing in the trash can in the stalls. Girl who took our order talked so low we had to lean towards her to make out what she was saying. Must be the manager is not on the ball. This is at 11 am . Always seem to be this way when you stop in these places that are off the freeway. Dumpy & crummy food. read more

ordered the deluxe extra crispy chicken sandwich, hazelnut iced coffee. The bun was almost burnt and the tomatoes tasted like they had been previously frozen had to spit it out. The chicken was very dry definitely not worth the 4+ dollars. The iced coffee was all ice and hazelnut flavoring with milk couldn't even taste the coffee. Also did not get a receipt. read more