Had the Monopoly. When ordering take out they screw you without providing the playing pieces. Tried to call but no answer or response. Simply do not care. And don't bother with the corporate customer service. They basically give a rats ass too. read more

They charge the most for their soda and then they don't even fill the cup up and says the machine does that????

I really should have known better. I haven't been to this McDonald's or any McDonald's for a very long time and thought I'd give them another chance. Wrong! I am far too lazy to type everything that went wrong. First thing is the floor was wet and very slippery. No sign, btw. I hope no one falls today. I was overcharged with no apology and no refund. They said I used their horrible app wrong. I reluctantly downloaded it because the offers were enticing but ended up not only getting the offer but paying way more than the usual price. Needless to say, deleted the app and was very much reminded why McDonald's is at the very bottom of the fast food chain. It's okay my body and general health will thank me for it. Thanks again McDonald's for your consistency in letting me down. Never again! read more

I was craving a coca-cola from this place. I like the food but the service at this specific location makes me always go for something else. However the past 3 months I have noticed a slight difference especially at night. Today, the drive+thru service was super quick and the food was hot and fresh. read more

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It was very good taco taco taco taco taco taco taco taco taco taco taco taco taco taco read more

McDonald's - Tacos were good - Burgers Near Me - Wesley Chapel, North Carolina

We arrived in the drive through at 10:35 with one car ahead of us waiting to put their order in. We noticed that the person on the intercom was being super rude, but didn't think much of it. It's the 4th of July and they probably don't want to be there. We get it... they turn the lights out over the drive through at 10:45. We pull up to the intercom right after the lights go out and they refused to take our order. They never came to the intercom to take our order. We finally pulled off and the car behind us waited... but I'm sure they didn't get anyone either. Terrible service! read more

This is ridiculous. No ketchup means extra???? I have never heard of such horrible service until I came here. I was in too much of a rush to even turn back. So waste of my money and time. read more

McDonald's - a person holding a piece of paper - Burgers Near Me - Wesley Chapel, North Carolina

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story time guys i was feeling quite parched and starved after a hard soccer practice. what better to eat than quick and CHEAP (because im broke) Mcdonald's. i walked in and quickly ordered on the kiosk. I then sat down and my food was ready quickly.... cool. I opened up my bag of what was supposed to be a no onion double patty burger and 10 nuggets, and a cup of sprite. what i got was a onion covered SINGLE patty burger and a box of cold chicken nuggets and the drink was inside empty. Im so hungry i dont even care, i started to FEAST. This is where shit gets crazy. When i went to go fill up my drink at the fountain, a toothless homeless woman dressed up in the normal state-mandated Mcdonald's uniform quickly approaches me. I was startled not gonna lie. She yelled "MY SODER!!" I said "what the shit" in a shrieking voice and I ran away. only because I'm a man of the community I'm gonna head back wednesday and battle this swamp ogre. wish me luck read more

McDonald's - a pretty knarly burga from this mickey D's - Burgers Near Me - Wesley Chapel, North Carolina

I didn't think I a McDonalds could be as poorly run as the one in Waxhaw. Then I stopped here... they didn't know what I ordered. We waited in line for an extraordinary amount of time at a nearly empty restaurant. The person at the window was rude. Can you give 0 stars? read more

Understaffed,yet overpriced.I thought I was going to write a good review until I saw bugs that was very disappointing,the food was ok but I was not worth it. Do not recommend read more

Long story short: Mobile order took 40 minutes. Missing a sandwich. Went to drive thru and the guy asked me to close and reopen the mobile app and to give him the code. Dont know why, but I got a text alert from my credit card saying there's additional purchase of $5 from this location. Explained it to Manager, she kept asking for paper receipt for the $5. (Oh and yes they said they missed a sandwich but never apologized, no biggie for me). I said, I did not order that $5 so how can I have a receipt? I do have the text message from my credit card. But she refused to see it. She said: okay just this time, ok? Which implied I just made the story up to get $5. If she's sucpicious, just go and confirm with the cashier, and she can also just take a peek at the notif alert in my phone. She proceeded to get me the $5 but not before she WAVED IT TO MY FACE! And said: here's your $5! I was in disbelief and tried to explain again. She stopped me and said: "You already got your $5. Have a good day! Then she turned her back and walked away and yelled "Liar!" That is a Manager?? Really?? The rating for this branch is so bad, I was thinking how worse can it get with my additional 0 rating? I'm just hoping that somebody in that branch see this review. read more

A quick stop for a bottle of water and some wifi as my cell phone didn't seem to want to play very well out here in the exurbs. The crew was okay, the restaurant was mostly clean and the line for the drive through was long. I've seen better. read more

McDonald's - McDonald's in Wesley Chapel, NC - Burgers Near Me - Wesley Chapel, North Carolina

Worst. McDonald's. Ever. I don't normally frequent McDs on those occasions that I order fast food. However Tim & I were super busy when we were moving into our new house. Since we didn't have time to cook, he stopped to grab something quick on the way home. He ordered me a grilled chicken sandwich with No mayo. When he got home & gave me my sandwich, I discovered that they DIDN'T PUT THE CHICKEN IN MY CHICKEN SANDWICH!! So he goes back the next morning to complain and he was told that "some people order it that way". He politely told them he ordered a chicken sandwich with No mayo not with no chicken & would like a refund. The "morning manager" said it wasn't up to him, and that Tim would have to go back at night to speak to the "night manager". WTH?! Needless to say, we would never give this store our business again. read more

The slowest Drive thru in the history of drive thru's. I'd never come hear if I didn't have picky eater kids.

This might be the worst drive-through layout ever. People will just block the entrance and exit because of how it's laid out. The dual lines do not make things faster - but luckily after waiting for your simple happy meal or iced coffee - you'll be happy to know that it will still be wrong half the time. Our last visit has us ordering 2 Happy meal - both were handed without fries in them. The plain milk and coke that was ordered was instead replaced with chocolate milks. read more

I came to McDonald's thinking to get my daily big Mac burger, not the case... I asked "are these 100% beef patties" and he said yes and then winked at me??? Turns out he gave me some kind of burger that tasted pretty darn good Mickey D's... read more

McDonald's - Burgers Near Me - Wesley Chapel, North Carolina

Keep going to the next McD's. It's a 50/50 chance the order will be right. Nobody ever seems to know what they are doing. The place is run by kids. No exaggeration. This particular location doesn't offer many of the promos offered at most other locations (ex: Big Box deal). How this place has survived is beyond me. Skip it!!! read more

Sat at drive thru and no one acknowledged or asked for my order for 5 minutes while allowing others to go ahead.

There could be improvements... This restaurant needs to have fresher cheeseburgers. They seem to taste like they have been sitting on the counter for 10-15 minutes. Also the food is not very warm. read more

The worker at the window gave me my food and the bag ripped and my food fell all over the floor, i think my friends and i made him nervous.

Few notable experiences are expected at any basic fast food restaurant, but one certainly doesn't anticipate one which has you questioning the fate of the human race. When you ask a person standing behind a register if they are open and taking orders, you typically expect a response of some kind. Simply saying "yes" or "no" would constitute a classic, if not bare bones response. Tack on "sir" to that and you have all the elements of perfectly genuine and normal human interaction. But to not respond at all, nor show any visual acknowledgement that I, a real person, am standing directly in front of you and have verbalized a question makes me ponder larger societal questions that I had not anticipated thinking about when I set out on my quest for my egg mcmuffin. The crowds of unserved people around me confirmed that this interaction was indicative of larger issues, and a poorly managed restaurant generally. Do yourself a favor and head across the street to Chick Fil A. read more

I love this McDonald's the food isn't perfect every single time but I feel like it's never horrible it's our go to spot and the people that work there are pretty friendly. I love stopping by and grabbing some fries or a juicy cheeseburger when I'm feeling peckish and I can always count on service with a smile. Keep it up Mickey d's read more

After sitting at the order window for 5 minutes with nothing being said, I pulled up where they refused to take my order at the window. After getting in the back of the long line for the second time, the employee was very rude to me while ordering at the window. Once at the window to pay and pick up my food the employee stated "I will help you with when you get off the phone" and slammed the window. The only positive thing about the experience is that this is the first time at the location that my order has not been wrong. After the 45 minutes experience, my food was cold and definitely not fresh. Will not be going back. read more

You have got to be kidding!!! I've been waiting for 15 minutes for 2 cheese burgers. This place is the absolute worst and run by high school kids. Instead of bringing out the food as it's ready she walks out barely being able to hold on the 5 bags of food for everyone waiting. Foods cold total waste of time. No wonder Chick-fil-A is cleaning their clock!!! read more

If you like to go home and find a Chicken Nugget Kids Meal...without the chicken nuggets. If you like watching employees behind the counter checking their emails on their iPhones and then eating fries while you are waiting for your order. If you like a cheeseburger without cheese and a Diet Coke instead of the Dr. Pepper you ordered....this is your McDonalds!! Today was the final step when I drove back to the store to recover my son's missing nuggets and the employee said 'we were wondering why these were sitting there for so long.' He then proceeded to hand the stale 15+ minute old nuggets to me and then walk away without an apology. I laughed and walked out. Our neighborhood enjoys sharing stories about this location. The lack of service is almost at a level of sitcom humor. They will continue to get the Hwy.84 traffic business, but Weddington and Wesley Chapel folks are 95% done with the WC McD's. You will notice 7-10 cars in the Chick-Filet drive-thru across the street for every 1-2 cars in the Wesley Chapel McDonalds drive-thru. Hope they change it into an Arby's? read more

I've been to this franchise 3 times. All three times I ordered the same thing and all three times I got the exact same wrong thing. Ridiculous. I haven't been back and never will. Worst of the worst. I know McDonalds is never great, but this particular store is an embarrassment to the franchise. read more

Service was ok but restaurant is very dirty. Service bar is unkept. Surface has debris, spills, and the catsup is out. Tables have smear marks from being wiped with dirty cloth. Food bits are scattered around. Location is golden. Think they would work a little harder to keep clean! read more

Slow as hell; someone used their mouth to open a bag in the kitchen. If you order a drink, you'll have to beg for the cup, because they certainly can't remember to give it to you when you order. read more

Slow slow slow service at the drive through. Only 5 cars in front of us and took 15-20 minutes.

Worst McDonald's ever. I don't know why they take orders. They just throw random stuff in the bag....I think I am on one of those prank shows every time I visit. Which is only in a crunch. read more

This dish was non existent as all their lights were still on when we showed. The man with the green shirt just yelled and yelled until we got back in our plane and left. read more

wow..remodeled with the newest version of the UNHAPPY MEAL. .once again I was asked what would I like..and I'm thinking sausage egg and cheese. .mmmmm....with with a total and a drive to the first. .....want a receipt? (?????.....nah next window and fail no egg or cheese for us today read more

McDonald's - Burgers Near Me - Wesley Chapel, North Carolina

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I live right near this McDonalds. I've never been to a slower, more unorganized drive thru than here. There's always a long wait, usually 10-15 mins before they ever ask your order in drive thru. Also they've told me "sometimes we can't get our mics to switch to the outside lines speaker" So you're just not gonna take my order. If the thing doesn't work label it. I am currently sitting in this drive they since 6:40pm (it's not 6:57) and I still haven't gotten to pay They don't know how to run a drive thru properly. This is ridiculous! I will drive to sun valley from now on! read more

Horrible location Only times I visit is breakfast and my meal is never rang up correctly It's always messed up I wish they had the self service kiosks like panera bread or QT gas stations read more

This particular McDonalds provides terrible service. The order is never correct and the food is not properly prepared.

This place needs new management!!! I've been here a couple of times in the past but today will be the LAST!!! NASTY DIRTY INSIDE, every table dirty food all over the floor and the drink station was filthy. Decided to pass on ordering and leave!!! read more

Went for a simple cup of black coffee for my dad on a Saturday morning and sat in the drive through and were never acknowledged. So we left and went to Starbucks. Sunday morning he wanted another cup of coffee after the gym. We tried McDonald's again only this time he went inside. He was not acknowledged standing at the counter while the staff was waiting on people who were obviously their family seated in the restaurant. After 5 minutes he came out empty handed and disappointed. This place sucks. read more

I drive a autocycle (Polaris Slingshot) but was not allowed to use the drive thru at this location on my last visit. I know a motorcycle is not allowed in the drive thru at McDonalds but don't understand the logic behind not allowing an autocycle. I tried to tell the girl at the window that an autocycle is not a motorcycle. You sit down in a seat, steer it with a steering wheel and use peddles for the gas and brakes like a car. From the drivers seat you would think you were in a small convertible sports car but I got no where with her and she repeated that I would have to come in to order. This is the only McDonalds, or any drive through for that matter, where I have not been allowed to use the drive thru. Has anyone else had this happen and does anyone know why this McDonalds won't allow autocycles? I had been through this drive thru several times before with no problem but once I was told by the casher that she had to check to see if she could take my order. After checking with someone she then did take my order. I don't know why this last time I was told no way. I won't be back to this McDonalds in any vehicle unless I get an explanation that makes sense. read more

Has to be the slowest drive through I have ever seen. Tried it twice and both times it was ridiculous. The first time I ended up driving off because I got to the window to pay and after a couple minutes I went to the front window to look back and see someone at the first window. Since no one came to the second window I finally drove off. The worst Mc D I have ever been to. read more

Insanely slow service. For as long as it takes for them to get an order of 2 drinks ready, you'd expect them to be correct.