Decided to finally try their 'famous & generous amount" of Fries. Friday morning at 11:45 AM Rea Rd Charlotte NC. Paid about $6.50 for an order of small fries to go. Got into our car & left then opened the bag that was already showing massive amounts of oil & grease. It was a very generous amount but they were disgustingly soft , mushy & pretty much a total waste of money & a DISGUSTING GREASE SLOP BALL of FRENCH FRIES. I went through the whole bag looking for a few crispy ones but NO LUCk ‼ . Never Again read more

Five Guys - Burgers Near Me - Charlotte, North Carolina

This is a chain restaurant many love. They have a shared parking lot. They have shared outdoor seating. Orders take a while to prepare but they make it fresh. Items are pricey so compatible to restaurant burger plus fry price. Fries are oily but this is the "classic" American burger joint. Hope you enjoy. read more

Overpriced garbage. First time was awful but tried to give it a second chance and the food still tasted days old and bland.

It was a typical night at five guys.Nothing special; the service was fast food service.The ambiance was like a diner with red tile and Coca Cola freestyle machines.The burger and fries were five guys good.Unfortunately the milkshake machine was broken read more

Terrible. The first time I tried it I was not a fan, so I thought I would give it another go. Came in and the staff was very nice and greeted us right away. The place was clean but pretty empty. The food was not good. The fries were ok at best, a little soggy and the burger just seemed basic and dull. I get it, it's fast food but I will be skipping 5 Guys from now on read more

Five Guys - Burgers Near Me - Charlotte, North Carolina

Got scammed by the girl taking the order and the cook for tips. My wife ordered and the girl said oh, I figured you wanted a double and we don't want to waste a patty so we'll just charge you for a single. While standing over a giant tip jar. Plus the place was filthy. Tables dirty floors dirty. A dump! 3rd time there never again!!! read more

Food was great!! It was quickly made and the service was even better. The person who took our order was phenomenal, very charismatic! The ingredients were fresh and the order was just as we requested. There was someone what keep the restaurant clean at all times. It's hard to do with the peanut shells, fries, and napkins. Thankful for a clean establishment. read more

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Food is good, we ate cheeseburgers and they were great. All toppings are delicious. Strawberry milkshake was really good Fries are crispy Service is good. Associates are so kindly. Place is clean and not messy. We're definitely coming again! read more

Five Guys - Burgers Near Me - Charlotte, North Carolina

A burger with mustard mayo and lettuce. That was my order. After telling it 3 times to the voice in the drive thru at the Golden Arches I pulled up to pay and the cashier reviewed my order only to get it wrong. Cheeseburger deluxe was what she had said .... after several attempts to explain I only wanted a burger with mustard mayo and lettuce I simply gave up and said Never mind and drive off- frustrated . That's when I drove by this place and pulled in . True there's no drive thru but they got my order right on the first try and boom I was on my way to having a meal. The burger was delicious and the fries were piping hot and delicious as well . Seriously it was a bag full of hot delicious fries . I didn't plan on that and well I admit I ate them cause ... why not ! They were yummy! There's an area for condiments and free peanuts to enjoy- if that's your thing ! Tea and coke products with unlimited refills . So I am very pleased with this ending. Five guys served a delicious burger and fries! Two thumbs way up! read more

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The food is a bit overpriced, but the quality is good and they do listen if you make a special order especially when asking for no salt on the french fries read more

I used to live ordering from this Give Guys. The last 2 times I ordered, I received less than half the usual amount of fries for the same price. And second time even the toppings were not correct. Last time ordering from here read more

Oh my glorious "Five Guys" where do i even start, the juicy and perfectly cooked burgers give my unique taste buds a delectable savory mirage of happiness. Thats just one thing on this gorgeous menu, but that one thing has transformed my life from being homeless on the streets to a top class and wealthy millionaire. My cravings for the food at this amazing establishment have helped me get over my crack and herion addiction by giving me a new addiction to "Five Guys" burgers. Five Guys is not just a restaurant its a lifestyle that brings motivation and passion in your daily life whether it be working so you can buy more Five Guys food or going to the gym to put muscle on from the healthy amount of protein in Five Guys burgers. Thank you Five Guys for everything you have done for me! read more

$16 for this? To say it's not what it used to be is an understatement. I got one burger and fries. I went here specifically because they give you more fries than a normal human could eat, and I was hungry. Sure, it's expensive, but I was ready to eat. This is a joke. We went to Burger 21 the other day and 3 of us couldn't finish the fries, and they are cheaper! These fries alone were over $4. I haven't been to a five guys in a while, and I've definitely learned my lesson. Hopefully this saves someone some money. read more

Five Guys - Burgers Near Me - Charlotte, North Carolina

Just tried ordering a cheese burger with 3 extra meat patties but the guy refused to ring me up because it's too hard to make it. Also they didn't know how ring up more than 1 extra patty Never have I ever had a problem with five guys restaurants building me even 9 patty burgers but i guess the five guys at this location don't know how to build burgers larger than 3 patties read more

First time eating at this chain a few weeks ago. I'm not a fan of fast food in general but I thought the burgers and fries here were a solid 4. The kitchen is crowded and many employees weren't properly wearing their mask over their nose. read more

I've eaten at this location on several occasions and always had a great experience. The staff are typically upbeat and friendly, and orders are always correct. The service, whether taking out or dining in is always super efficient being served in minutes. Five Guys has the feel of a higher end fast food joint and also has the price tag to go with. If four of us head in there we're typically at almost $40 and that's without drinks. Their menu is limited to burgers, fresh cut fries, grilled cheese and hotdogs, though that's their thing --you aren't going here for a healthy choice salad with kale and spinach, you're going here for taste of goodness with lashings malt vinegar. There is plenty of seating inside the restaurant and some tables and chairs out back which is cool. They have one of awesome Coca Cola drink fountains which serves everything but the burgers themselves. Parking is plentiful immediately out front and in surrounding lots. It's not obvious from the main surrounds roads but is nestled in the south east corner of the Blakeney plaza. Always tasty, always a good experience and always up for Five Guys! read more

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Worst food and service ever . Asked for extra onions and extra mushrooms with a regular fries. What a joke for the money. read more

Five Guys - Fries - Burgers Near Me - Charlotte, North Carolina

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As we walked in on Wednesday evening there was a lot of yelling going on in the back room. We walked out and were going to leave when staff came out from the back. Guy in the black shirt (mgr maybe ) walked out the back door but the register was manned and they took our order. Burgers were fine but the fries were room temp at best. They closed the restaurant at 8:30 instead of 10pm as posted, not a novel thing today but indicates poor employees and probably mgmt. This is the 2nd I've been in this 5 Guys and heard fighting amongst the staff. Maybe time to call the regional manager and complain. read more

Being honest, the nearby Shake Shack was closed which prompted my recent lunch visit. Two double burgers and a regular fries was 30 bucks, perhaps a tad high. Staff was friendly and got the food out quickly. In the cutthroat mid-range burger market 5 Guys is a step behind in my rankings. read more

Have enjoyed 5 guys but I just cant afford to blow that much money on a burger and fries any longer!! $4.50 for a small fry??? Are you kidding me? Potatoes are the cheapest thing out there, Fries should be $2 or less Someone in line actually heard me complaining about the price of fries and offered to split an order with me so we did! Lol! RIP OFF! read more

Just go in and order a chocolate peanut butter milkshake! They are next door to cold stone and would rather there shake! It's so creamy and delicious. The food never disappoints! We get carry out from there twice a month. The large fries is enough for a family of 4! Everything is made fresh. read more

Five Guys - Chocolate peanut butter shake - Burgers Near Me - Charlotte, North Carolina

Now closing at before 8 yelling to get out and no updating on any gps to notify our changes

How on earth anyone could willfully eat here when Shake Shack is right there is beyond me. Order was wrong, the first item I told the kid behind the register to put on my burger was missing. The kid tried like 5 times to get me to buy a milkshake, no thanks once is enough dude. The cheese tasted like what you'd get at McDonald's, where you pay $2-3 for a burger rather than $12. The burger was underwhelming at best, the lettuce was cheap, bun was as well, and the patties were dry and over cooked. Maybe had my order been correct I could look past these. The fries were okay and not overly greasy, and it wasn't dirty inside so they earned their 2 stars from that. Overall I paid like $15 for a burger and fries the quality of McDonald's, or worse, and it took 10x the time. read more

I love Five Guys and so does my family. However four times now we've ordered via their website for delivery orders and have not received our food. I understand that Five Guys doesn't deliver food themselves and uses Postmates and Uber Eats, but at the same time, it's been four instances now when we ordered Five Guys and did not receive it. This reflects on the restaurant and we've had only partial success getting our money returned, and it's frankly unacceptable. Either you can offer delivery or you cannot, and it appears that Five Guys cannot. If you want food delivered do not order from this Five Guys location. read more

It's not a fast food place but it's not a diner. Great burgers and fries GODLY milkshakes and I just love the FREE peanuts 100% recommendation but the manager is a bit snappy. read more

Hits the spot. I usually get the bacon cheese burger and pick my own toppings. Tomatoes, grilled onion, pickle, lettuce, pickles etc! Fries are tasty too! Want to try their milkshake sometime. read more

For 10 years or so this location has been a 4 Star restaurant. Burgers, fries and Cokes are stupid expensive but the quality of the meat has been top notch. Juicy, tender, seasoned well. The last two times we have picked up brugers there the meat has been terrible. Lots of gristle and basically unchewable bits of fat throughout the meat, much as McDonalds and other chains have had for years. Either the chain has dramtically dropped the quality of their beef or this location is sneaking in Substandard and Unapproved meat from other sources (likely i an attempt to save a few cents). Right now, I would not eat another burger served here. Especially when a combo runs $15 or so. Be wary and evaluate the beef carefully. Either the entire chain has dropped dramatically in the quality of their beef or these guys are not following franchise rules and are using some terrible third party ground beef. If it is chain wide, their death is coming. If this store, I bet it gets taken over by the company. Too much time (and money) spitting out inedible chucks of fat and gristle. I can do that at McDonalds and get BETTER fries. For a lot less. read more

Another place run by a bunch of clowns- Burgers and fries always SOLID but staff has no customer service skills- they mess up our orders, and yet no apology just smug indifference... a sign of the times for sure- Don't expect much in staff quality, best have the A.I. replace the mundane tasks here ... and allow the staff to do jobs they prefer. Service integrity is hard to find these days!! read more

To be honest...Five Guys is just...well....AMAZING! Five Guys is SO GOOD! If you love burgers, fries, milkshakes, and all things delicious, you will love FIVE GUYS. The burgers are juicy, the toppings are fresh, the hand cut fries are top notch, and the milkshakes are the perfect way to complete a perfect meal. And at Five Guys, that is what you will get...a PERFECT meal. I haven't been to Five Guys in a while, so I kinda forgot how incredible it really was, but when I went the other day, it rekindled the flame. It is truly AMAZING! Five Guys has my second favorite burger in the world. But here's the thing: my favorite burger can only be found on a cruise ship. (BTW, my favorite burger is from Guy's Burger Joint. It's Guy Fieri's Burger Restaurant on the Carnival Sunshine. I would go on another cruise JUST for that burger! So if you're thinking about going on a cruise, but can't figure out which ship to choose, go with the Carnival Sunshine, it has the BEST restaurants!) But anyway....it's my favorite burger...not in the middle of the ocean! So...that's saying something! The meat is always perfectly cooked, and juicy, and everything is ALWAYS fresh! Five Guys isn't fast food...it's fresh food served fast. read more

Personally I don't get the craze for overcooked beef. And semi decent fries? At an expansive price. Maybe I'm crazy?

So Five Guys is always good, but this place is better. So always dreamed of eating Shake Shacks burgers with 5Guys fries... and some cold stone for dessert. Burgers are great, fries are amazing and given the other "sides" you can get that makes his 5 guys better than the rest! read more

I was wondering how this location had been impacted by the Shake Shack that opened a few doors down. Apparently not much! Both burger joints had lines out the door this Sunday evening! I personally recommend that you come to Five Guys over Shake Shack anytime! The burgers are fresh, made to order, and generally just taste better. Also, there is nothing better than the fresh potato to fryer French fries from Five Guys! I also love going anywhere with a Coke Freestyle machine! This location in particular is clean and well staffed. There is ample seating to dine in. Milkshakes seem to be a hot commodity at this Five Guys as my husband and I watched them being made by the dozens! Pro tip- there's a Cold Stone Creamery next door if you're a fan! read more

Screw Rick Fisher. He's is a cheap clown. He charges $10 for a burger but still can't afford to give 17 year olds working 120 hours every 2 weeks a dollar raise that was promised. read more

I worked at five guys for 6 months. Our GM quit about 3 weeks ago and our AGM out in his 2 weeks because he had to do GM work on hourly pay. The DM, DO and VO said that the store would get a dollar raise if we stayed and we did while getting a raise on top of that one making 12 an hour while being a crew member. Come to find out the store never got a raise and was still wanting 17 year old high school seniors working up 60 hours a week read more

Staff: Fast and friendly. Burgers: Fantastic. Fries: Cajun. I know this is well-known chain, so you expect its food to be good. Solely based on the setup of the restaurant though and the people working, it kicks ass. Parking's a little spotty, but well worth it. read more

Comparing with other "Five Guys" locations, this particular location, in the Blakeney Shopping Center, is one of the best. This location tends to operate pretty fast and have no issues for unique orders (like well-done fries, I like them crispy). There is two Coke Freestyle machines (so no waiting behind the kid choosing every flavor) and the boxes of peanuts are usually fresh. When order is ready, one of the "five guys" will come to your table to hand the food as oppose to simply yelling out your number to pick-up. Always ate there for lunch, which is surprisingly not as busy as one would expect. However, if school is out, the place does attract a lot of families. As for the food itself, well... it is a darn good burger, you cannot go wrong here. read more

Great service and the manager is very hands on with teaching and customer service. Great experience! Food was fast and of high quality! Always my preferred place to go! read more

They skipped our order. We had waited about 20 mins. Had to take receipt up and show them. Then waited 35 to 40 minutes. Unbelievable!!!!!!! Horrible and we will never be back!!!!!! read more

Being from the West Coast it has been difficult to find a burger place that tops In-n-Out Burger ... Five Guys comes pretty close making your burger just the way you want it, essentially the perfect burger with fresh fries to go with. If you are going to order fries, order the small ... they put your fries in a small cup but then they pack your bag with fries as well. Wished they offered shakes here, but not too disappointed as there is a Coldstone next door. read more

Holy cow, they have the best burgers in town. And their fries might be as good as McDonalds. Disclaimer, i actually can't recall if I have had any burgers in Charlotte apart from five guys. Warning for those who have never been, the regular is a ridiculously proportioned concoction, half a pound I think? And the small is 1/3 of a pound. Also, for those of you who are in-n-out fans, I urge you to try this place. I think the fries are better, and the burgers are definately comparable. read more