Just left. Came around 515pm on 8/21/26. Placed order lady was very aggressive and I left got my food went to reach for a fry and no fries. Circled back around and told her. She had the nastiest attitude and was accusing us of wanting to annoy her! The audacity. I didn't get the ketchup we ordered either. Short late thirties looking very heavy set darker skinned black woman with reddish curly hair. I am only mentioning her description because it needs to be known who the problem was so hopefully management can go back and check any cameras or whatever to train her or let her go. Literally left not understanding why she had attitude with me and literally she gave me bag hardly any fries in it and rolled her eyes at me. No thanks. No apologies no nothing. To top it all off food was terrible. Do not recommend this Wendy's at all! read more

Super fast good food and chill employees 10/10. Great overall experience. Idk why yelp makes me put 85 characters but this should do it

I usually eat her because I live close but never will I again the pictures don't do justice their where probably 20 roaches flying and crawling on the Wendy's drive thru , in the future I will drive 2 min down the road to the other Wendy's read more

Wendy's - Roaches at Wendy's drive thru - Fast Food Near Me - Charlotte, North Carolina

See all

I used mobile order, thinking it would be faster. A big mistake. Following the instruction, I pulled up to the drive- thru window, told them that I was here to pick up mobile order. I was told "Come inside". So what's the meaning of drive- thru?! I parked my car, went inside and waited. 20 mins passed - nothing. When I asked where my order was, "what order?" My mobile order I submitted 30 mins ago!!! read more

Gave us the wrong food (far less expensive meals than we ordered and paid for) but we were hungry and not about to go back! Sanitation Score: a 93!!! Get it together over there, please people! read more

Negative one star... I came to get a chocolate frosty at 1:30am because I had a craving for oneited I order one. Mind you I have the free frosty key tag. When I ordered it the person working paused and told me that THE FROSTIES WERE SOLD OUT FOR THE NIGHT.... not the machine was broken, or it was getting cleaned.. no it was sold out.. for the night. I've never had a Wendy's employee tell me such a sad excuse just so they didn't have to reclean or do anything 30 min before close. I can tell you one thing, the employee is clearly lazy and couldn't even do the bare minimum. I'm never coming back to this pathetic Wendy's location again. read more

Today was a long slow line. The fried they gave me were cold, but the nuggets hot. I'm sure they are strugling with keeping employees during COVID 19 read more

I'm not impressed with this location. The employees are generally rude; including the management. I ordered 3 burger meals, well done. All three were bloody. I called to report it and had to explain that when the burgers aren't well done they are still bloody. Management was rude and not helpful. read more

Literally just charged me $3.30 for a plastic cup of ice water. WTH?! That's as much as a soda and more than a bottle of water I have to guess. Total BS. read more

Went to try to get dinner and we were met with hateful unhelpful staff. They "lost" our order after making us wait 20 min. Refused to give us our food and refused a refund, threaten to call the cops because we were upset and my wife was having a sugar drop. We are not offered any help, only arguments. Then we're called cracker ass white bitch. read more

9:55 pm, walked in female cashier WITH A HOODIE ON informed me that the dining room closes at 10:00. Took my hard earned money down the road.., Unbelievable that a Wendy's employee would wait on a CUSTOMER wearing a hoodie? Food, service and employee attitude at this location is at best unpredictable - moving on to one of the many new food destinations nearby! read more

Not a bad location. Drive through always quick and efficient, and order is always correct. Unfortunately, the staff are pretty rude and not that polite, in fact they can be just aholes in general which is very unfortunate. This spot is located inside the gas station. Access from main roads not that easy and can be a pain during rush hour. Aside from that typical Wendy's food and plenty of seating inside. read more

I normally do not post reviews; especially for a wendys, but the service was really fast and an older women took my order and she made my day a lot better!! She was very kind and quick with everything, thank you read more

Received a ton of great breakfast coupons and decided to try them all out. The iced coffee was pretty good, up to the McDonald's standard I'd say. The artisan panini breakfast sandwiches were YUM!!! So surprised at the quality. The oatmeal bar was DELICIOUS and only a dollar. The home fries had good seasoning. In addition the manager is very nice an recognizes me. :) read more

Wendy's - Apple walnut chicken salad. Really good! - Fast Food Near Me - Charlotte, North Carolina

Fast and good Nice job I ordered the #9 bourbon burger and it's good. I like the sweetness to it and the crispy onions. read more

At 12 am they were not taking orders, nor would they answer the drive thru speaker, when passing the window there was more than one person still in there starring at our car. Many people were getting in line but ended up leaving due to the lack of response. Online it said they were open until 2 am and the door said so as well. Disappointed. read more

Came through at 1:35 am, sign and website say open until 2am. They have a recording that say sorry we are closed. Seen employee inside eating? Maybe it's lunch break and they close? read more

The night staff is extremely rude. Worse service I have ever received at a Wendy's before

Rarely a long line in the drive-thru and that staff are really nice and super nice. The quality of the food is bad, the buns with the value menus are almost always stale. read more

Usually stop by at least twice a week and last couple of times been an issue. Frosty no spoon, drink with combo no straw. I understand save where you can, but give me accessory to enjoy my meal. Today got wrong order totally had to make u-turn to get correct order and refunded difference. Hopefully with some extra training they will listen to customer reviews read more

Thief's!! They never gave me my card back and then they spent $500 with it before I could deactivate my card. I came back to the Wendy's the next day after they never returned the card and said they did t have it. So t give them your cards. Cash only if you plan on going to the worst Wendy's of your life read more

I showed up an hour and 40 minutes before they closed to have them tell me that they were in the middle of a shift change and could not help me for 20 minutes. I guess I am just a little confused how 1 a shift change can take 20 minutes and 2 why there is a shift change an hour and 40 minutes before you close. Either way it does not add up and I felt that this was an embarrassment to this establishment. And I would like a response on this. read more

The worst drive thru I have every been to. Service is horrible and attitudes with every employee there. If you don't wanna work at a food chain then just don't simple as that. I'm still trying to figure out how you get mad because someone orders food at a place you work at?? Just pure lazy I will never eat there again read more

I don't want to sound like one of those rich snobby a-holes that eat nothing but caviar and had fast food in one point and automatically hated it. So instead of giving you a complicated cons list on Wendy's spicy chicken sandwich i'll give you a fair review on what I think about the spicy sandwich that Wendy's has made. The Wendy's spicy chicken sandwich has a decent texture and a great flavor for a second but after that second passes it was nothing but spicy, which ruins the flavor and makes the sandwich not very good, but when I had it was mayonnaise it was a solid tasty sandwich I liked the way it tasted and that it make the spiciness more tolerable. read more

food always cold. prolly cus nobody wants to eat here, so all the food just lays around. try and make you go inside to grab your food even though you placed a drive-thru pick up order. say they can't give you your food out the window when they are literally opening up the window to tell you to come inside and grab it. girl hand me my food. i will go to the boujee wendy's 10 minutes away bye read more

Just stop coming to this location. Do not waste your money here, please. I'm warning you now.

If I could do zero stars I would. Sat in the drive through for about 20 minutes until people decided to drive away. The guy working there looked like he was nodding out and he looked like he was gonna kill me because he forgot a part of my order. ABSOLUTE GARBAGE SERVICE. read more

This has to be the worst Wendy's. It's close to home so it's convenient but I will drive out of my way to another Wendys before I go to this location anymore. They are always out of something, quality of food is terrible and the staff that works the drive thru is so bad, they are rude & treat you like your inconveniencing them. The receipt machine has been broken for over a month. It's sad but this place has gone downhill. #itneedsaoverhaul read more

HORRIBLE HORRIBLE HORRIBLE!!! First I went with two little girls for some dinner, drive thru had a line but no one waiting inside! I waited at the counter looking at each staff member not acknowledging me whatsoever! Than he didn't listen and I needed to order food after realizing they didn't ring part of my food up, by this point I asked for the manager and when I expressed my issues another staff member rolled her eyes and huffed....I'm in customer service and that's just not acceptable! Now ya would think that's it NOPE....I ordered two dbl stacks, receipt said so but they both had one patty, now I just want the manager to make it right....that was a trick to get that since all they wanted to do was make me new burgers, I didn't want more gross food! Will not come back here!!! read more

All I wanted was my chicken nugs. We waited in line for 30 minutes. Nobody was at the window to take our order. Won't go back. Disappointed. So is my belly. read more

Went to this location drive-thru at 10:45 p.m. Thursday night. Waited 15 minutes with no one in front of us and observed employees eating Bojangles no one wash their hands, no gloves, handling food. Completely unacceptable and we'll be letting the health department as well as your corporate office notified completely unacceptable expect more from Wendy's read more

Stopped in today for a quick bite while running errands. Staff were so very friendly and efficient that I had to take time to let them know. Food was extremely fresh and quick. Great experience! I was even wished a merry Christmas! Great job Wendy's team!!! Thank you! read more

THIS is an absolutely horrible Wendy's. I hope they read these reviews and it makes them sit up and take notice - just about everybody thinks this branch is rotten. Get with it, y'all! I just tried to order. I saw "Frosty Shakes" and thought that was better than a Frosty maybe - that it would be thinner. So I ordered a VANILLA Frosty SHAKE. To which I was asked, "What Kind?" "Don't you have vanilla?" "Yes." "That's what I want." "Okay. What kind?" "...... Don't you have VANILLA Frosty Shakes?" "Yes." "Well - that's what I want!" "What kind?" We did that FOUR FREAKIN' TIMES!!!!!! By now I was so frustrated that when she asked again "What kind?" I yelled, "OH MY GOSH!!!! VANILLA!!!!!!!!!" By this time the manager came over. So I said to her, "Maybe YOU understand English! Do you have Vanilla Frosty Shakes???" She said, "No." And the other woman says, "Well, that's what I said!" NO - YOU said "yes". SHE said "no". Yes........No......... See the difference now???? Then I ask for a lid for a regular frosty. "We have lids but they are open on top." How is it a LID then?? And to top it all off, I SPECIFICALLY ordered two Jr. Hamburgers .... one with ketchup and mustard ONLY and one with ketchup and onions ONLY. I specifically said, "ONLY". They both had cheese when I got home. GRRRRRRRR read more

Terrible service! Waited in drive-thru for over 20 minutes. Food was cold & tasted old. Will not be back!

The people here act like you are a real inconvenience by coming in and giving them money. Staff is rude and abrasive.

Employees were rude and disrespectful because they didn't have enough staff they said either go through the drive thru or go find somewhere else to eat. It also had this horrible stench. I highly recommend you stay away from this establishment. read more

Just 10 minutes ago today I went to this Wendy's with my boyfriend the woman working there was extremely rude yelled at us through the speaker many times, And when we went to ask her for sauce if she got really pissed and said that she heard us the first time but we did not get any sauce so clearly she didn't hear anything, and messed up our orders completely; and was a total bitch to us about it, I have no idea how this woman has a job but she should not have one there's no level of customer service she basically threw the food at us never go to this Wendy's save yourself from having to deal with horrible people. read more

I was a little hestiant going to this place based on the last review. It went very well. They were fast and food was hot and delicious. Workers were not the happiest and they most likely dont enjoy working there. Overall not bad but I wouldnt seek the place out again based on the workers. read more

I gave it a 1 because you cant give half a star. They are the rudest bunch of people I've ever come in contact with, yes it's fast food but these people don't even greet you with a smile. There's no thank you there's no you're welcome. I was asked in drive thru, " What do you want...what else....second window. Come to find out it was the manager working the window. Geez, what an example he's setting read more

Filthy restaurant and food was extremely salty. Nasty with a capital N. Never going back.