Such friendly staff! And they keep their cool in stressful situations. I saw a man freak out and accuse the employees of forgetting something in his meal. Eddie handled it all really well and with a smile on her face. The man obviously has some anger issues. She was helpful and getting him his food as he huffed and asked if she was calling him a liar. Even though she said no such thing and was literally making him more food right there. I hope the whole staff has a wonderful day and doesn't have to deal with any more customers like that! read more

The most mediocre McDonald's. Service is ok, it's clean 50% if the time, and some workers have an attitude. Food is good tho.

By far the worse Mc Donald I ever bern to. The manager had no idea what the coffee drunks ingredients were.I waited 18min for an iced macchiato. This is added to the 8min before anyone helped me.The fries had to be remade 3x because they left them in the oil too long. This wasnt communicated to us, we could just see the batches being dumped. Did I mention the loud bantering filled with curse words and the n word front and center? Astonishing. read more

It's a McDonald's, but I've never had a major issue here. I get takeout/curbside from here about once a month, and the food has always been fine and the service compentent. It's good for what it is. read more

Worst McDonald's I have ever been to. Waited over 30 minutes for my food and was served an burger that had to be a few weeks old. I can't believe how awful this place is. read more

McDonald's - Fast Food Near Me - Washington, DC, District of Columbia

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This McDonalds (Van Ness and Wisconsin NW) has the ABSOLUTE WORST service after 9 pm. I've been before late and just sucked it up, but then I went again last night and immediately began to turn around and leave once I realized that this place was terrible the last time (their SOP is to order from the kiosk and wait forever). I thought the first time might be an outlier so I tried again. It was worse the second time around. And I ordered a big mac, fries, a double cheeseburger, and a coke (the most ordered things on the menu right) and waited so long that i gave away my ticket to one of the homeless individuals there and just walked out. I will NEVER go back to this very poorly run McDonalds ever again. BTW, as I stood there waiting, the guy in front of me was mumbling about how long he had been there all the while the UberEats (etc) drivers were getting bag after bag of their orders. From the looks of the other recent reviews, it seems that everyone is having the same experience (of the last ten reviews, eight are two stars or lower). Management here just doesn't care evidently. read more

No ice cream me and my family were driving for 5 hours and went in to get some ice cream just for ice cream then we had to leave so fuck you workers read more

This is one of the worst Mickey Ds in DC. It gets an extra star for being open late. Other than that, this experience was unpleasant. Actually, just try to avoid McDonald's in general. read more

McDonald's - Apparently, after midnight they stop serving all of the things. - Fast Food Near Me - Washington, DC, District of Columbia

I've been meaning to write this review for years. And thankfully this day has finally come. I'll never understand this McDonalds. It's consistently busy and consistently has the best customer service of any McDonalds I've ever been to- friendly, polite, and personable staff. But I don't come to McDonalds for customer service.. I come for fast food. So let me tell you why I'm writing this review. The food is consistently reheated, usually warm (not hot), and usually tastes old. You can request your food "made to order" and it will solve that problem. They'll make it from scratch. But be prepared to wait until doomsday to get that food.. read more

My kids were so tired from swim practice and just wanted a nice meal. Whoever was working Thursday night did an awesome job! We were so impressed with the hospitality and meals. Thank you so much! read more

The staff are friendly but I ordered a M&M McFlurry and while I was eating it I found clusters of cinnamon sugar meant for toppings of another ice cream. Hopeful the cinnamon chunks were added by mistake. read more

I was wandering down Wisconsin around 4pm crying my eyes because it was my birthday and I can cry if I want to. Just as I was about to pass underneath those magnificent golden arches a homeless man approached me Man: I know what would make you feel better. Me: What? Man: Buyin me a fish filet sanwich Me: Yeah, sure I will buy you one. Man: Can I get a combo with Hi-C? Me: Yeah, sure why not Man: Can I get a sundae too? I don't know if it was the guy's nerve to keep upping his free meal or what but Im lovin this McDonalds. read more

More like 3.5 I hardly eat fast food and I feel a little silly writing a review for a McDonalds but this is the nicest McDonalds I've ever eaten at. Especially when compared with the McDonalds in Adams Morgan, which is just gross in multiple ways. This location is really clean inside, and instead of the red and yellow decor- they have gone for a metallic color palate. Also, they often play classical music. Whenever, I have been there, I have seen a lot of people sipping coffee and reading the newspaper. It does resemble a coffee shop, but you can get fries. As for the food- it's just like any of the other million McDonald's. Some of the staff are also not very proficient in English. I once went to asked for gift certificates for a friend who loves McDonalds, and the cashier responded "Banana Shake?" I tried to explain what I was asking for and she had to call over her manager, who fortunately resolved the problem. I am not sure how gift certificate sounds like banana shake, especially when they don't have it on the menu. So I would stick to ordering by numbers. read more

Consistent, clean, and quick; about as much as you can expect from a McDonald's. The workers here are also pretty nice, one lady handed me a fistful of coupons she had at the register... just because. You'll often find some local bums around here at night because its 24/7 but they usually won't bother you. read more

I am not an advocate for fast food, and I had sworn off of McDonald's for what felt like centuries, but given DC's limited late-night options and a steady drinking schedule, this quaint location has put McDonald's back on my intestinal map. It has been recently renovated, so you definitely don't feel as trashy coming in, especially in the wee hours of the night. It is well-maintained and the late-night staff personalities are interesting, but harmless. Nothing like a dollar-menu binge to help soak up some alcohol en route to a (hopefully) good night's sleep. This McDonald's provides the very same health risks as your standard location (not in the way it's prepared, but the food itself), but you know that going in. I was inspired to write this review in light of a recent event: After an interesting weeknight out, I decided to partake in some late-night snackery gluttony-style at McDonalds. As I'm about to leave I hear a familiar song about to begin - it was "West End Girls" by the Pet Shop Boys. To pay homage, I stayed in to eat my fries, and soon departed upon completion of the song and snack #1 simultaneously. True story. read more

I am giving an extra star because the 2 girls at the counter this afternoon were singing very sweetly. In harmony they sound even better. Still, it can't be a 5 star location without Diet Mountain Dew . . . read more

This location is straight garbage. No drive through. Rude service. Staff playing, inattentive and unaware. Unable to complete a simple unmodified order... garbage. read more

I popped in here for a snack and coffee in the am. The service was average but the behavior of the employees stood out. The ladies at the counter were loud and jokingly insulting eachother. I would rather not over hear how someone is going to "hit someone so hard you'll send them back to their country". Again, I got my coffee but decided against enjoying it there due to the inappropriate convo. read more

Open 24/7, reasonably clean, has parking. Sometimes frequented by obnoxious, drunken kids, but that's not the restaurant's fault. Most of the staff are nice despite poor language skills, annoying mannerisms and most of them are good about coupons, special orders. Why am I giving them four stars instead of five? Mainly because of their lack of organization. When there's a line it often resembles a crowd more than a line. And they're not the fastest. Often I order stuff that doesn't require cooking (side salads, cookies, soft drinks) and it takes longer than is reasonable. Complaints to local management/corporate don't usually get any response. Lastly, despite their tough talk about parking enforcement there are sometimes more cars in the lot than peeps in the restaurant -- management just shrugs about this. But it's there and it's McDonald's. Enough said. read more

Definitely my favorite McDonald's. The staff is usually nice, the food comes out quickly be it peak hours or the doldrums of 2AM, and it's spacious and clean. It'd be nice if there was a drive-thru but that would just snarl up the traffic along Wisconsin and Van Ness even more. There's ample parking, however! You simply haven't lived until you've given in to a late-night craving for fries and sweet tea, and this place will help you do that because it's open 24 hours, 7 days a week. Other than that, it's your typical McDonalds fare and as such it's only good if you're broke or need food in a pinch. read more

Regular customer, went back for the first time since the renovation and the've ruined what was a nice local McDonald's. It's all automated now -have to order at a kiosk. Fewer staff means more profits for the new owner but the customer experience is diminished. I will not go back -there are other McD's in the area who will now get my business. read more

It's dining area stays open 24 hours. 7 days a week: thus it's the only place in Tenley that has coffee for those late night reading or studying binges. This McDonalds is also the gathering place of a colorful assortment of homeless people. In the past week I've been proselytized to and high-fived by a burger chomping goateed fellow who ended every rant with "and that's the gospel that never got told" and I saw a gigantic man start screeching then glide out the door as if he were a ballerina. Coming to the Tenley Mickie Dee's after 12:00 AM is a trip. read more

The last time I checked upper Wisconsin it wasn't the hood. I understand you hate your job...change it! The counter "ladies " are hateful and just plain rude. I mistakenly decided to try this McDonald's just for a quick breakfast sandwich. I had a scan code ready and up on my phone for a free sandwich with purchase of Mc Cafe. When you put the scan code on your phone it blocks the writing of the offer. Went in..,showed the attendant the code and was met with pure attitude. "What you want?" I explained that I'd like the offer. "What size you want?" I said small coffee... is it my job to know the offer...which was for a medium coffee!! I said then the medium! Then the "ladies" badmouthed me in front of my face...I watched this behavior repeated as I ate my breakfast...so much for "treating" myself. read more

This location does NOT have a drive thru. My husband didn't to eat a bite of what he ordered for breakfast it tasted and looked awful. read more

They were obviously busy and most of the workers were doing their job and well. Sadly the guy who took our order did not show very good service. He didn't acknowledge us when we asked a question then didn't put down part of our order. After waiting four our orders we also noticed that he would be very diligent when talking to (seemingly) single women. Very disappointing end to the night. read more

STOP SUCKING SO HARD. Y'all forget items all the time and screw up modifications. No consistency whatsoever.

Here for just a cup of coffee. Very clean restaurant but poor customer service from cashier Samita. She too my order then started playing around and chatting with a coworker. The manager asked her if I had been helped and told her I shouldn't be waiting while she played around. Manager offered good service/fixed my coffee. Shame on you SAMITA! read more

Its McDonalds, did you really expect 5 stars. Maybe its best to compare to other locations. In that case, 3 is good enough. Clean, quick and 24/7. That's about it. read more

I can't tell you how many times in the 30 years of visiting this franchise, I have left without my full order. I understand why they are going to automation. It is frustrating to be ripped off so often read more

It's great location but the driveway is bit tricky. Fast service but not friendly. Quality of the food is just okay not good but ...it's fast. read more

GREAT McDonald's. They keep their bathrooms clean, they have a largish parking lot and the staff is friendly. I have never, in all my times coming here through my life, had a problem here. Because I was a frequent customer back when I had a car, I never felt guilty parking there and then walking into Tenley Town to run errands or go out with friends. I park, grab a quick to-go treat from McDonald's and then head on my way into Tenley Town. Again, there has never been a problem with me leaving my car here, though I don't recommend you do this unless you are planning on patronizing the Mcdonalds. I have seen people get towed from here. This McDonald's is up there with the one in downtown McLean as the best to hang out in. As always with McDonald's get their amazing fries and chicken mcnuggets! My absolute favorites. read more

It's MickeyD's, so the food is just what you'd expect. What prompted me to write a review is not the food. It's the customer service and attitude. Short version: Horrible with a 'I-don't-care' mentality. How staff handles complaints makes or breaks the customer's impression. Guess they just don't care. Will not come here even if we are in the midst of a zombie apocalypse and only food and clean water within 5000 miles are located here. BTW, my complaint would not exist if MickeyD's has those tablets to place orders like Panera does. read more

Great atmosphere for a McDonald's. Like the designer did a great job. I'm also a huge fan of the classical music that they play. Open 24/7 which is perfect for the late night cravings! Only downside to this place is that the MGMT is incredibly lazy. Multiple times I have waited way longer than necessary because the cashier is taking orders and putting everything together while the manager just stands in the corner. Ps: they do forget things a lot so double check your bag!! read more

Waited 4 hours for Szechuan sauce. Baby tier employees couldn't figure out that they need an official tickets. They decided to randomly hand them out when people already got sick of it and started their own honor system, which they didn't care about at all. I don't understand how it took them so long to figure that out when they had employees walking around and taking videos and pictures anyways. read more

The friendliest of McDonald's. Usually pretty clean, on the weekends can be mobbed by parenst/kids and seniors arguing about politics. Parking lot fills up quickly. My only complaint is that they are lite on the fries, when frankly that's the main reason to go. read more

This McDonald's is incredibly average and that's putting it pretty generously. The workers are not kind to customers or each other, and I can't count on my hands the number of times they've messed up my order. A number of times they refused to fix it. That being said...it's a McDonald's. Don't go to McDonald's if you're looking for an amazing experience. Still though, they should probably try a little harder to improve customer experience. read more

If I could give this location no stars, I would. The service was never amazing, wait times impressively slow, but since the recent renovation (adding the contactless ordering kiosks), the service has gotten even worse. Last week, my children asked to get a snack there after school. I reluctantly agreed. After ordering at the kiosk, it took 15 minutes for 4 chicken nuggets, french fries and orange juice to arrive. We were 'dining' in, and when the employee arrived with our items, she practically threw the tray on the table. My children politely said 'thank you so much', which she ignored. This week, I pulled into their parking lot, because we were running late for my child's ballet class, which is across the street. I carried her across the street and dropped her at the door and was coming back to get my bag and book from the car--I thought I would get a beverage and read while she was in class. BUT, an employee was at my car with parking enforcement. In the less than two minutes it took to take my child across the street, she had decided that my parking there warranted a ticket ($250!!). When I explained I was just running her across the street and then I was coming in to McD's she replied 'He already wrote the ticket, honey' (!!!). I understand that they do not want parents parking there and taking up room in the small parking lot, I get it. However, I have never parked in that lot before to drop her off; I would understand if I was a repeat offender--a car that was continually parking there and inconveniencing customers. But, she could see I was dropping a ballet student off; parents cannot go in the dance studio (because Covid), so we are all looking for places to grab a coffee or something while we wait. She could have waited until I came back across and given me a warning. Or, she could have waited a bit to see if I had really left my car in their lot and was not returning to patronize her business. So, we have a franchise that is 1) dirty 2) employees are surly and lack basic civility 3) wait time for 'fast food' is epic 4) food is not very good. 5) 'management' seems vindictive and not friendly to the community; my children go to a school near by, as well as the dance studio. We are in this neighborhood quite a bit. We will never, ever go in this McDonalds again. I will also point out, that Nando's Peri-Peri is across the street. I prefer going there (food is good--it is actual, real food!) and the staff there are very nice--they always remember my children when we come in and we always feel welcomed. read more

It's big, it's clean and it's open 24 hours a day, 7 days a week. Which means I can now give myself the runs anytime I choose.

Don't judge me, but i have to rate this place. It's been great to me and my hubby for 8 years.. whew. This was my spot in college. They are clean...open late...and consistent. Hubby and I haven't been in town for years and they still are the bomb. We left Georgetown to make a speedy return home to get the kids, but wanted to kit something up really quick. Although we only got fries I had to shout them out. :) read more

This McDonald's was recently redone in an overnight work frenzy. Apparently they are going for a slightly more open, airy, artsy feel, insofar as McDonald's can inspire anyone to art . They take credit cards and serve the usual healthful options aplenty. I'm lovin' it. read more