Amazing customer service! Every single person here is sooooo nice and I'm glad we came today on a Saturday afternoon/evening. My kids, husband and I enjoyed eating inside in the dining area with music in the back while we enjoyed delicious food. I recommend you stop in and enjoy a warm meal after a day at the beach or running errands. read more

McDonald's - Inside eating area - Coffee & Tea Near Me - Wakefield, Rhode Island

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I love ordering online using the McDonald's app. You get offers daily and based on your level of hunger and what you are craving for, you can pick a good value offer and get your food in minutes. We were in South County and needed to get something quick as we were in the middle of running many errands. We got an offer where you buy one Big Mac, you get one free....what a deal ! The drive thru experience was quick ! read more

McDonald's - Outside view - Coffee & Tea Near Me - Wakefield, Rhode Island

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They literally messed up every single order that you give them. I ordered a plain cheeseburger for my dog and they put mustard ketchup, and onions on the burger. read more

Exposing the LIES of this McDonalds eco-friendlyness. As can CLEARLY be seen in this image there is indeed a bike rack. Up to 3 bikes in fact. More if you try. All out of Grimace shack but not informed of this until arriving at the order window so was forced to order a small. Caramel . Frappe. Ans some water, but my order would have been Grimace Shake Grimace Shake Water. Water is good as hell theough read more

McDonald's - Bike rak - Coffee & Tea Near Me - Wakefield, Rhode Island

The only thing that was good were the fries. I specifically asked for honey for my nuggets, they gave me honey MUSTARD. I specifically asked for no ketchup and onions on my burger. They gave me ketchup and onions. I am not happy with this and I'm very disappointed by the lack of care of the workers. read more

this may be the worst mcdonald's in new england . they are unbelievably slow and can't handle a rush. i would rather go hungry than wait in the line/give them service. i hate to say this but they need a entire new staff. read more

I was initially a little worried to come to this location given all the awful reviews but I was pleasantly surprised. Most of the reviews were commenting on the staff being rude, however, the man who served me at the drive thru was very kind. Additionally, my order was perfect and tasted exactly like a perfectly made Mcdonald's burger. Out of all of my experiences at Mcdonald's locations this was definitely one of the most pleasant ones. read more

9/16/24 If I could give 0 I would my friend and I waited for 10 minutes for someone to take our orders. The cashier had an attitude and messed up both our orders. when we asked her to fix them she stormed off and said disrespectful things abt us to her coworkers and the MANAGER. Her excuse was bc she wanted to go home. This place is in need of new management. I understand this is fast food but if you don't want to be there quit. On top of that she completely disregarded my code from my McDonald's app so I paid 14 dollars for food that wasn't even right. She was disrespectful along w her little friend who wasn't even in proper uniform grabbing all over my cheeseburgers. I'm honestly disappointed that the manager was just watching this all unfold. They were disrespectful to every patron in the restaurant and only carried bottled water. Mcdonalds in Pawkatuck would never have allowed this. read more

McDonald's is McDonald's; foods the same at pretty much every location. The service is what varies restaurant to restaurant. I wouldn't call wakefields McDonald's "fast" food. And that's if they actually give it to you. Seriously, unless it's past 10/11, avoid this place and go 20ft down the road to burger King. If it's past 11, well, sucks to suck I guess, and good luck. (This place has such a reputation that burger king extended its hours hahaha... seriously though, true story.) read more

Went here with my friends, many things happened. They messed up my friends orders. Called one friends number but the food in the bag was my other friends order. When we called it out and asked for it to be fixed the person working the counter gave a lot of attitude to fix it and give us what we paid for. After about 15 minutes of waiting I got my food, but no drink. The worker kept going back and forth and I asked nicely for it. Finally got the drink and they walked away as I asked politely for sauce. The people working in the back were staring at me while I was standing there waiting. I asked for sauce please and I got yelled at by the person working at the counter. During our time there she was also rude to other customers. Definitely made me get annoyed and don't recommend this amount of rudeness. read more

Every time I eat at this location it feels like I have food poising for the next day or two. Save your stomach and avoid this location at all costs! read more

They are never open in the am when they say they are. Definitely dont open till 6am, 7am on Sundays.

I went here for breakfast this morning and was ordering at the drive through when suddenly the menu screen went to the order summary. I was still ordering so the conversation is as such: Me: can you put the menu back up? Employee: what? The menu is right there. What do you want? Me: it's not... Employee: I can't put the menu back up. What do you want? Me: you can't put the menu back up, lol? Employee: no, I can't put the menu back up. Me: lol, ok bye. Not only was the employee consistently rude throughout the conversation, the pretension that I, for someone unGodly reason, had the entire McDonald's breakfast menu memorized, as if I was the one working there, was demeaning. If you're going to treat me like I'm the employee, at least have the decency to pay me. Ironically, as I passed by the drive through computer screen on my way out, the menu was back up. read more

Everything! The best constructed McDonalds breakfast sandwiches ever...they actually care!

Sigh. I hate reviewing fast food restaurants because really, there shouldn't be high expectations. But wow, this place was terrible. Got overcharged for our order at the drive through (whatever) and out of the 4 items we ordered, only one was correct. Money wasted as we threw out almost all the food since we already had left before we realized. Come on guys read more

got a raw quarter pounder and cheese tried to call but no one answered I called board of health it was dangerous

Rude, forgot half of our 4 item order, and honestly I'm not sure that any of the employees have any educational experience past the 3rd grade. read more

Went to this McDonalds hangry and with it being our last option, as it was 1am in the morning. Normally, the middle of the night is a prime time for McDonalds to be less than it's regular quality, but at this location, it was spectacular: friendly staff, well-made food, and being open so late. I would say disregard the bad reviews-this McDonalds is where it's at. read more

ordered 2 McDoubles plain and received a single Mcchicken.... I'm allergic to chicken. Great Experience

Absolutely the worst McDonald's in the state. Can't even get a simple order right, then tried to blame me for their mistake saying I didn't pay for my order. This was a mobile order...... Employees and managers were incredibly rude. Complained to corporate and was told restaurant management would get back to. Been 2 months now and nothing. Avoid this place and do yourself a favor and go to the Burger King next door. read more

Zachary is very nice and deserves a raise. He has a good personality and always get my order right.

Went here earlier today. Nicest looking modern McDonald's I've ever been in. All updated with touch screen ordering. Pretty cool. It takes longer to order your food here than ordering from a person. I ordered food from the touch screen. No issues. However the girl who works there says their ice cream machine and slushie maker are not working and asks me if I want something else. I just got sodas instead. Also the screen order and table number marker says clearly that they will bring over to you. The girl simply yelled out my order number expecting me to get it. Normally I wouldn't care if that happened if I was by myself. However I was with my toddler and would have made it much easier for me so I didn't have to bring her up and carry all of our food while holding her. Also I ordered a 6 piece nugget and got 5 nuggets. Based on previous reviews appears this McDonald's needs some more intervention by management. read more

the worst mcdonald's i have ever been to in my life. no one who works there can do their job correctly. they were so rude to me, as they yelled at me when i asked for the 6 piece nugget that i clearly paid for. read more

If I could Give this McDonald's 0 stars I WOULD! Terrible. Every order is ALWAYS wrong & you wait for an hour to get freezing cold food. It honestly needs to get someone who knows how to run it . It's 24 hours and half the time they close read more

i've literally never had a good experience here. I always have to wait in the drive-thru for at least 30-40 mins, even if there are only two people in line. last week I tried to go inside and they shut the door in my face as I was about to walk in, even though other people were sitting. I do not get it. also, yall need some of chik fil a's manners, I've just about gotten beat for asking for another ranch. read more

I ordered McDonald's Double Quarter Pounder this noon, but it comes with a moldy bun! Very disappointed! read more

McDonald's - a half eaten sandwich in a box - Coffee & Tea Near Me - Wakefield, Rhode Island

Zero stars! Ignorant manager didn't bother to check order receipt before angrily accusing me of trying to get a free side of bacon. I had ordered two sides but only gotten one. Instead of checking the order history or just listening when I attempted to explain why I returned to the window, the manager "Samia" endlessly cut off anything I tried to say and aggressively accused me of trying to get free bacon. It was bizarre. There was one young man who was calm and polite and printed the receipt to show that there should have been two sides in the order. Aside from him the other staff was surly and apparently very angry people. Would not trust food from them going forward. The situation was bonkers! I would have expected the manager to have at least checked the receipt before acting in such an accusatory fashion towards a customer especially seeing as how completely wrong she was. read more

I would give this McDonalds 0 stars if I could. Worst fast food restaurant I've ever been to. Consistently mess up orders I don't think a single one of mine has been correct since I've lived in the area. read more

This is literally the worst McDonald's I have ever been to (service wise. food is usually okay). Living 5 minutes from this location, I often went to this McDonald's and almost every time, I had a bad experience. When they say "Open 24/7" they're lying. Went here once around 11 and was told they were closed while looking at the sign that says "Open 24/7". Went another time late at night and as my friend was ordered a BURGER the drive thru worker continued to tell her they "ran out of chicken". She had to argue with him for a good 2 minutes until she changed her order to a big mac and he finally understood. Also that time they got the order completely wrong when there was literally no one else even there. I could literally write a novel about all the bad experiences I've had there. read more

My boy Zacharie. What a nice guy. Friendly and fast I could not ask for anything else.

So much for a 24 hour drive thru! I had to pick up my girlfriend from the airport and swung by on the way home about 1130 lights are on two cars in the Lot one lady pulled in front of me and waited for five minutes I pulled behind her and waited a few more ended up leaving and going next door! Like honestly don't have it say 24 hours online and 24 hours on the door and not take my order!! read more

TERRIBLE TRICKSTERS my husband & co worker put in the same order 5 days a week @ this location. 1 bacon mcgriddle meal w/lg og, 1steak muffin meal lg og, 6 xtra hash browns & a lg coke. They put the core on the meal (the cokes only a $1) so to ask me to pay xtra for the oj they didn't put in my tab- then rang up bagel instead of muffin which is more$ and switched it out for a muffin. Then they made me pull around to wait. The girl came out w=an attitude handed me the bag n bright my oj back in the bldg! I went in and got it. Got outside & noticed they didnt add my 20% off coupon! Went in again. After much hullabaloo she said 20% off my order would be $7 & proceeded to remove 2 hasbrowns & the coke. For a total of $26.60 which is exactly what she charged me the 1st time & wouldn't give me the new receipt! I have no idea what she really rang in she was rediculous because corporate was there. read more

I went there this am and ordered a ice coffee extra extra they handed to me I said it's too dark so the employee made me another then hands it to me and the manger has a attitude screaming I made the coffee we work here not her !! Horrible customer service this manager is showing a bad example of yelling and having a attitude with customers wtf , your in customer service if you don't like your job don't take it out on everyone else and find another one where you don't have to deal with customers face to face !!!!! read more

Is no stars an option?? This McDonald's is 24 hours and I went at 11:30 and all of the lights were off! I sat in the drive through for five minutes before pulling around. An employee walked out and asked if I wanted anything. She said that she had turned all of the lights off because she didn't want to get busy! This is only one story of many. Do your job or quit. This place really just needs to clean house and start from scratch, I haven't had a good experience here in over a year. read more

As if this McDonald's outrageous wait times and extremely poor customer service wasn't enough...IT HAS GOTTEN WORSE. I decided to give this McDonalds a second chance and ordered my favorite staple McDonalds meal: the McChicken. As ordering I was informed that McDonalds has rolled out a new late nigh menu that does not include this item. All I have to say is this is ridiculous. How is McDonalds going to take away one of their STAPLE and FAN FAVORITE items??? This simply does not make sense and if this location keeps this up I predict business will drop. I suggest the menu goes back to normal because Narragansett residents are NOT happy. read more

One of the worst mcdonald's franchises i've been too. Every time i order my food it is a 30 min wait...FOR MCDONALDS!! Just terrible and not even that the food is always cold. New management should be under serious reconsideration for this location @mcdonalds. read more

Found it completely pathetic having waited for over 15 minutes just at the window. Once I get my order it's wrong, waited all the time and still got the wrong thing. And on top of that she was not wearing gloves making frappes and between drinks. Absolutely disgusting and not at all taking covid precautions . read more

I just came home with my order and I weighed my quarter pounder and it was A HALF POUNDER. I was treated like royalty, everyone was just lovely. So thankful for all the edumacated workers!! read more

This place is a disaster. I hate leaving bad reviews, but this place is BAD. Run by a bunch of teenagers who are always screaming and swearing and blasting music in the store. Very unprofessional. They are extremely slow - covid is no longer an excuse, I have been inside the store recently when they surprisingly were letting people in and they had 10+ employees, but half of them were just standing around dropping N bombs in front of every customer in the store. Average wait at this drive thru is easily 30 minutes, don't be surprised if you wait even longer. This location needs help very badly! read more

if I could give negative stars I would. today I witnessed the WORST customer service imaginable. The worker was snotty and rude, swore and hung out the window to yell while driving away. The manager hangs up the phone when told something she doesn't want to hear. Not to mention the not closing while staff had multiple cases of covid. This is the worst McDonald's in the state and deserves to be shut down. DISGUSTING read more