They need to shut this location down! Whole restaurant is run by three disrespectful teenage boys literally mocking customers who are upset that they're waiting 30 minutes for a McDonald's order. I've never seen anything like it. Manager is not available, when asking for a manager the kid says I'm the manager what do you want? Avoid this location!!! read more

Came many time at this location everything seem to be ok. Last time bought a mac chicken and is was burn out all of 8 Mac chicken read more

McDonald's - Burn - Fast Food Near Me - Staten Island, New York

They constantly forget sauces went once at 3pm and at night 10pm see if they improved nope no sauces I need my sauce to eat my food I will not be going to this location and there is no management everything is a joke there sad . 4 RANCH cups first thing u read on the receipt multiple times . Idk who hires these kids read more

McDonald's - Fast Food Near Me - Staten Island, New York

I decide to add more lettuce and surprise. Did the worker just pretend they didn't see that burn bun read more

McDonald's - McChicken - Fast Food Near Me - Staten Island, New York

This is horrible because the lady didn't gave me my sauce and I say I need the sauce and she's like I'm in a middle of something and I say I don't care if your in a middle of something just give me my sauce it's not that hard I payed for the sauce and the lady says I said I'm in a middle of something and I yell that her just give me my sauce it's not that hard and I was recording and the lady finally gave me my sauce like it's not that hard. This customer service is horrible. I recommend you don't go there read more

All Lettuce is brown on my mcchicken , fries taste like they have been sitting for a day so hard, staff member rolled her eyes when I told her my drinks were all wrong ; horrible waste of money read more

McDonald's - Fast Food Near Me - Staten Island, New York

I can honestly say this is the worst McDonald's that exists! Took a half hour for 3 kids happy meals. When I finally received my order of course it was wrong. Place is absolutely filthy too! Food all over the tables the floor. This location has been completely ruined ever since they removed the registers. They were huge lines of people complaining and waiting. The average time for orders was 15 minutes. Bring back the registers and a manager to keep after this filthy place. read more

Board of Health needs to visit this place. They serve stale or burned breakfast sandwiches routinely. Whomever is managing this place needs to be fired. Selling old food ! Awful and unsafe read more

Can't go wrong with McDonald's breakfast. I love the egg McMuffin, hash browns & breakfast burrito. I ordered take out and it was a very easy and quick process. This location is newly renovated as well and now open 24/7. read more

McDonald's - Fast Food Near Me - Staten Island, New York

The visit was great food was great I come here all the time but my fries where stale and had molding I threw all out but still had more fries in the other order I got read more

McDonald's - Molding on my fries - Fast Food Near Me - Staten Island, New York

I have been to many McDonald's restaurants in my life and I must admit NEVER have I experienced such slow paced uninterested group of young people working. Food is just ok. But my experience today has sent it over the edge and I will NEVER go back to this location again They take your order and while I was there the acting manager on duty seemed to have an issue while saying "something was broke". I paid attention to find out what that issue was and then it happened they changed shifts right at that time the acting manager left and a new one stepped in. While no one said anything it wasn't until I overheard one worker telling the customer in front of me the coke machine was broke !!! The customer settled for a lemonade and walked. Then it was my turn. I feel they should have made a loud announcement while more people were waiting for orders. But NO They never said anything. They then tell me we have no coke. Not even offering me anything if they had their way I could have walked out and they wouldn't stop me nor to let me know either. The guy behind the counter couldn't care less ! I then requested my money back for the sodas I never got. And that's what I got. A refund for the sodas but I had to ask for that. They would have never offered ! But this is THE WORST MCDONALDS LOCATION !! Avoid this location at all costs !! read more

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slow,something is always wrong with the order, kiosks are down and the counter person is never there, prep and food is mediocre

they take forever and are so discombobulated it is insane. why did i see one adult and 30 teenagers doing nothing at all. took 1 hour for my food. legit 1 hour.. read more

Ever since they did the renovations, this place is absolute garbage. The wait times are outrageous, seven out of 10 times the order is incorrect. It's annoying because it used to be so good. They have the wall up. You can't even see what's going on in the back. read more

This place has turned into a disgrace. Dirty bathrooms, overfilled garbage cans, dirty seats, garbage left on tables. There was a puddle of foaming hand sanitizer on the floor. No staff to be seen cleaning-or heard- completed orders are placed on the shelf without calling out numbers, and just forget about someone bringing it to your table when you take a table tent, not gonna happen. With the price of 6 piece nugget happy meal going for over $8 (!!!), I would expect a more sanitary and welcoming environment for kids to enjoy a quick bite. GROSS! read more

Been going to this location for over 25+ years never had a problem until the Sweeney Family sold to the new proprietors.Service is terrible and the food is not good anymore.This place was always family friendly now you are subjected to using a kiosk .Won't go back anytime soon and I know a lot of my friends feel the same way.Avoid this place you can no longer see them prepare your food since they installed the wall . read more

CHECK YOUR ORDER!! Like really open the burger and sandwich to check and count the mcnugget!! Place my order online went to pickup then got home realized the "Spicy Deluxe Crispy Chicken Sandwich" is not inside the bag, so I drove all the way back get the "Spicy Deluxe Crispy Chicken Sandwich" and got home then realized they give me chicken sandwich that is burger bun, chicken with two pickles. All I'm asking is PLEASE if next time you're going to hire peoples please please please hire peoples that knows how count from 1 to 20 and read the orders!! So at the end I got from this experience is eat cold fries because went back to show them what is inside the bag, chicken sandwich with 2 pickles and pay more on the gas!! (For the mcnugget sauce don't even cross your mind they will give you what you order, AGAIN they don't READ) read more

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Been waiting over 20 minutes for a big Mac meal workers are refusing to even acknowledge line of people who don't know how to use kiosk

HORRIBLE! I ordered a mc chicken (this is before the isreal-Palestine war) and it was dry and dull and took WAY TO LONG and the service is trash the waitress was looking at me weirdly! RUDE and the fried were ugh disgusting my child got FOOD POISONING FROM THE HAPPY MEAL disgusting the other one was way better read more

Every single time we order from here and order a oreo mcflurry, it never comes. It has been about ten times in a row where they have forgotten to give the oreo mcflurry. The workers here have the brain capacity of a fly, how stupid must you be to see an order with a mcflurry, and then not include it, not once, but multiple times? Do better. read more

DO NOT RECOMMEND!! Do not Uber eats or DoorDash from this location. Always be messing up orders. Always forgetting my food This McDonald's sucks. I would give this McDonald's no stars if I could. read more

This has become the worst McDonald's in the island the service is always slow good luck getting your meal in under 20 min and no way it's right staff is rude and seating area is filthy this used to be the best Mc Donald's on the island but has now suffered a significant decline in quality after the renovations read more

wtf is this？ all burned up. looks like someone bite it before。disgusting burger i ever seen read more

McDonald's - wtf is this？ all burned up - Fast Food Near Me - Staten Island, New York

Legit gross I have nothing else to say besides this place is unsanitary and their kitchen is prob even worse I mean ur dirty if u think this is acceptable. Period. read more

McDonald's - a table with a phone on it - Fast Food Near Me - Staten Island, New York

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Food was horrible fries feels like I'm biting on a rock the burger tasted like rotten. The nuggets were the driest thing I ever eaten.

My one cheeseburger and small frys order took 30 mins because the workers were all huddled up talking to each other when the supervisor left

The only thing that made this purchase even borderline decent were the chicken nuggets. I don't know who made the fries but they should put some more effort in makin it crispier. Now let me get to the main point. DO NOT, I REPEAT DO NOT GO HERE unless u tryna get ur ass RIPPED OFF. Boy I paid 6 dollars for a "CRISPY CHICKEN SANDWICH" mans gave me a normal fucking sandwich. shit barely even made a splash in my stomach. Just fuckin avoid this and get halal or something. read more

I found two curly black hairs deep in my fries, the nuggets tasted like poop water, the cheeseburger had a lil green cheese on it and I think I just pulled out pubic hair from the inside of my mouth read more

This McDonald's is just about your standard fast food place, but doubles as a hangout spot with an enormous dining area, plenty of seating, and long hours. After school, a couple of my classmates would come get food here and study at some of the booth tables with outlets. There was always enough seating that we were able to come at just about any point in the day and not have to worry about taking up seats for other people. They also have "table service"... sort of. They've installed ordering kiosks where you can order what you want on screen, take a placard with a number on it, and one of the McDonald's staff will bring you your food straight to the table, which was incredibly convenient. Inside the restaurant is pretty nice, pretty well lit, and is within a pretty close distance to other shops and the Staten Island mall if you wanted to get some shopping in after your meal. read more

McDonald's - Fast Food Near Me - Staten Island, New York

Loved my experience at this place but sometimes in the moring when i want to order a mcmuffin the bread is kinda hard but its only sometimes and customer service was good it took me less than 15 minutes to get mot order 10/10 i recommend coming back read more

Place has gone to the dumps. Kiosks replaced workers. Every table dirty. One girl staring at the dirty tables. Kids messing around in the back. Waited 24 min for my order to stay. My kids were starving. Delivery orders take precedence. All the food was cold. Guy did a software upgrade while people in the restaurant and didn't tell anyone. read more

Disgusting company. I do not support them and the food is not good. This specific store is dirty and ot says 24 hours but that's a lie.

I think it's crazy that you're charging 7.49for a happy meal and Wendy's is charging for 4.49 . I was having it delivered. I'm not no more.. I'm ordering from Wendy's. You are a rip off. read more

Hands down best McDonald's on SI. Always fresh and never rushed. The staff is always very kind as well. A lot of younger workers are always there and they are nothing be respectful. This McDonald's isn't even the closest to me but I make the trip. read more

I usually never eat at this particular location, However since the one on Hylan Blvd. is closed for renovations I've been visiting the said location. The last experience I had was less than subpar. All around the fountain soda dispenser was a heavy build up of mildew. Even the plastic piece where the ice comes in contact with. I ordered Hamburgers but received cheeseburgers instead, the cheese on my fish sandwich was inappropriate for the size of the bun. And while I was waiting for my food 3 teenagers were vaping like it was nothing. The sad part was the manager did absolutely nothing. I guess he was intimidated some what. I wrote the corporate office and received an apology letter and 3 free sandwiches in return. I thought that was very professional and it seemed as if he was on top of it. If they get it together then I will return but if not I will stay far away. read more

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Just Went to get food asked if they had disney happy meal toys was yelled at by manager that they had non for my kids crying in the car! I understand they dont need to be so mean! Food tasted old and stale most went in the garbage rubbery chicken not impressed! Used to be delicious some of the workers are so nice but shift leaders and managers are awful need to be replaced! read more

I love this McDonalds the best out of all of them in Staten Island. The service was very fast. The food was very excellent. The staff were very nice and friendly. The drive thru is packed but it's still great. The took my order correctly. This was the best service yet! read more

If you are going to McDonald's you should automatically know what you're getting yourself into. However, I cannot stress the importance of delivering COOKED food! This was the second time my daughter got RAW chicken nuggets from this location. Outside was breaded and cold, and after opening the nugget, it was NOT cooked at all. This is unacceptable and needs to be addressed. Salmonella can kill someone, and uncooked chicken is a recipe for disaster. Will not go there again. read more

the worst McDonalds on staten island I got salmonella posioning for a Big Mac that literally was so bad I began to throw up after.

I would invite you all to not go to this specific McDonald's if you don't want to be robbed. I left my bag by accident at the place, and after calling the manager, who replied after the third time, she said they didn't found my bag anywhere. When I went to check anyways, the bag was there however my $150 cash was missing from my wallet, which was open when I found it.The whole staff has been lying to my face about the whereabouts of my possessions and kept saying that a costumer must have took my money. The manager then said they did not receive any calls, and that they searched for the bag but did not find it: see how coherent is this staff? They also were unpleasant and impolite, trying to shut me up saying that "I was disturbing the other costumers". Robbers really. read more