I wish I can tip them best service great service very clean very professional customer

Would never bring my order out from drive through. Was charged and never received my food. Emailed Weinbaum twice did not receive contact back. Just asked for a refund. Will never do business with them again. read more

What a run around and being ghosted now for a month. McDonalds hasn't responded to several "contact" inquiries I submitted thru the app and website. DoorDash tells me it's McDonalds issue since items inside sealed bag were wrong. Only response I ever got from McDonalds who said to call DoorDash. Both sides are blaming the other and customer/recipients stuck in the middle. Origional contact is below. Saturday 07/13/24 Order: 8cd16. Today my nephew turned 4. He was beside himself when his pool party at a local pool was canceled by the venue due to severe weather threats from remnants of the hurricane. I wish I could have been there but Im 1500 miles away. To try and make the day better I was trying to send happy meals per his request for dinner. When the order arrived it was delivered to the neighbor despite delivery details clarification. Upon opening the order she noticed missing items and wrong items. When contacted DoorDash they said they could not find the order and basically was helpless. Why I am trying to contact McDonalds for assistance in what to do next. I ordered 5 six count nuggets with bbq sauce and large sweet tea, 1 six count nuggets with honey mustard and large aweet tea (tomato allergy), 10 count nuggets (to be split with bigger kids), sweet and sour sauces, ranch sauces, 2 large adult value meals with a chicken sandwich, fries, and sweet tea. Due to one with AlphaGal the family avoids beef. The amount in the fries is so small it does not trigger a reaction but a full burger could. It is easier to order something that is safe for all and why chicken was ordered. She received 6 Happy Meals with cheeseburgers (with ketchup, mustard, onion, and pickles) and large cokes, 1 ten count nugget, 1 McCrispy deluxe chicken sandwich, 2 large fries, 2 large sweet teas, and no sauces. To recap: List of missing items: Total of 6 bbq, 7 sweet and sour, 1 honey mustard, and 2 ranch sauces; hot and spicy chicken sandwich. List of wrong items: 6 cheeseburgers (ordered 6 count nuggets), 6 cokes (ordered sweet tea) read more

I live close to this McDonalds, so I frequent it as a restaurant and not just as someone passing through on the interstate. I've always gotten my orders correct- and I always have special orders (no bun, no ketchup, etc). The patronage varies- I've been in when it's crazy busy and also when there's only a few tables. The service is always fast. And always friendly. This is one of the cleanest McDonalds I've been to. Some employee is always cleaning something- the soda machine nozzles, the ceiling air vent, etc. read more

Ordered a #1 Gt food and of course Thr always cheap with da fries Asked the mcdees worker can I gt more fries Received fries with a little TUDE? I'm sorry I find it funny how people in customer service or restaurants always give you attitude for something they're supposed to do??? Matter fact don't we pay your guy's check??? If we don't spend money here then how do you expect to come to work??? Fascinates me every time when I get poor service?? read more

Just here to give credit where its do. Idc how long the food take. It was great. Havent had a great fast food service in a long time. Great attitudes, efficient. They seasoned my hamburger like it was homemade lol. Sooooo good. Very much thanks -signed a home sick truck driver lol i went 9/14/22 swing shift. read more

One of the best Mc Donald's we every time enjoy! We tried hundreds of them, this one is the best from food and staff! Thank you! read more

This was not the best. Although I don't expect a whole lot from McDonalds in a Loves. But still this looks and feels like it was baked/ cooked for way to long read more

McDonald's - This was burnt so bad that I threw it away. - Fast Food Near Me - Rolla, Missouri

Came in at 8:45pm on 4Sep22. The staff was really friendly, happy and fast. Seeing the workers having a good time while checking on customers, cleaning and making food is exactly what you want to see when you come to a restaurant no matter if it's fast food or fine dining. The camaraderie between workers, being nice and having fun with guests builds an environment pride want to come back to. I wish all McDonald's employees were like this. Didn't catch his name but the gentleman with longer curly hair is who helped me initially then also followed up with all the guests while cleaning the lobby. Great job guys read more

I didn't expect a lot from a McDonald's inside a love, but the service was slow and the fries were kind of cold. I'd only go to this McDonald's if I'm passing through to St. Louis. read more

Quite literally the slowest McDonalds I have ever been to. Don't waste your time stopping here.

Billboard on Highway says drive thru open 24 hours. We followed the directions to the restaurant and when we arrived there were lights on and a few cars in the parking lot but barricades blocking each of the drive-through lanes. read more

The service is somewhat above average at this McDonald's, I've stopped here many many times for my 10 hr. Break. The McDonald's app doesn't ever pull up coupons for this location so you will not find any deals besides the promotions. Busses frequently stop here so be prepared if you see two in the lot, and if you see more than one you might want to keep moving. The lines will be epic but once again they have good service so take it for what it is. On a side note. Sitting I overheard the owner/manager ranting to a friend/acquaintance that he wanted Donald Trump for president because all his employees had that entitlement mind set. Always wanting something for free. He said he thought that was crippling his bottom line with the minimum wage. He believed some employees weren't worth that. Trust me. I wanted to say something but not my monkey not my circus. I wonder if he knew that his employees who I'm sure are banging 40 hrs a week for less than $300, would disagree. Just because you have more doesn't mean your worth more. read more

If could give a -1 I would! This is in the loves truck stop, first the bathrooms in whole truck stop, McDonald's, subway down! So no bathroom in whole place! Then walk into McDonald's order my drinks and the manager says, REAL IGNORANT, your cards not working! "My cards not working why?" Just not working! Then an employee walks up and says if you can wait 3-4 minutes it will work, it's our system that's down! I said ok I will wait, then the same manager with her ignorant attitude says, "it's going be longer then that" and gives the employee a dirty look, like why would you tell him that! (As she has all the money from her drawer (like she counting it, closing the register down) turns as says to me I got a cup you can pee in, as she bust out laughing with another employee who is sitting at a table on her cell phone searching facebook! OUR YOU SERIOUS! Not only that I ordered only two drinks (which is 2.00) and your going to reach over take the two cups back and say sorry if you don't got cash I can't help you! It's 2019, who even uses cash anymore! Now I have managed a lot of places and if this was the case, I FOR SURE WOULD NOT HAVE SAID I HAVE A CUP YOU CAN PEE IN, BUT ALSO WOULD HAVE GAVE THE CUSTOMER THE DRINKS FOR FREE, SINCE IT WAS OUR MACHINE THAT WAS NOT WORKING! McDonald's around the world have just got terrible with there service, food quality, customer service, and good luck finding one that's open all night anymore! I guess that McDonald's has made enough money that they don't care anymore about there customers! Myself, someone who seriously goes to McDonald's at least 4-5 times a day will be taking my business anywhere else McDonald's! read more

I ordered a McChicken today. I was a couple miles down the interstate when I opened the sack. No chicken on the sandwich. Just a little mayo and lettuce. read more