Do NOT Go To This Racist Below Standard Disrespectful Unsanitary McDonald's!!! EVER!!! [PART 1 of 2] Date Of Offenses: Monday 10/21/24 12pmish PST A racist disrespectful mentally ill skinny caucasian male manager with short dark hair [pictured here] thinks customers are idi*ts. I tell him, as he informed me that he prefers Burger King food over McDonald's but not to tell his boss and co-workers, and that he agrees with me that their website and 'deals' page has much better deals than McDonald's; during my order payment after using self-order kiosk that I prefer Burger King and have spent money at the one across the street on one of my trips into town - he that I need more fries placed in my fries container since the rude fat Mexican female server did not fill it up UNLIKE the other prepared fries she placed on the fries stand, and that when I asked HER to fill it up she cocked an attitude and put only one more fry in it. He says, "They should always be filled up all the way, that's the way it should be" after I point out the other prepared fries to him. But he then takes the container and says he'll make me a fresh order. I'm happily expecting to wait for several minutes for them to be fried fresh. But instead, he returns with a box with less fries than before, and in little bits instead of long! I then ask him for the one on far right since that one is filled up all the way. HE cocks an attitude and pours some OUT of it before handing it to me!!! I'm now going to go back to register for a refund. 2. I should have followed my first mind and went to Arby's for their two for $6 chicken breast sandwiches and hot crinkle fries where they respect customers and treat me with courtesy with hot freshly made food (as per when I went there coming in to town last week from Los Angeles). 3. And these fool's forgot my pickles And have no chicken sandwich that has lettuce, tomatoe and pickles automatically. Moreover, she's serving everyone else with a pleasant demeanor and with "Have a nice day!" [UPDATE]: 4. I turn on my audio recorder app and though I'm now running behind schedule, I keep my commitment to myself to not pay for disrespect and go o register to get my refund. A fat Mexican woman comes o register fte they ignore me for a while and asks how she can help. I ask her for the manager. She ignores my request and repeats herself. I tell her she can help by getting he manager. She ignores my request again, and asks me again; so I repeat myself too. Finally she calls him over. 5. I have him pick up the receipt and bag from counter and tell him I'll take a refund for the fries since he wants to be petty about them instead of simply serving them to me like they are to everybody else (which were served to me cold and hard instead of soft, long, slight crisp and hot); like other McDonald's restaurants. And that for further details on his own time he can read the Review I just took of my valuable time posting on Yelp and google. 6. He cocks an attitude again, snatches the bag up and slams his eyeballs in it I guess as if he's going to illegally refuse my refund if the fries aren't in it. 7. He then says he can't refund my money, and looks at me like I'm supposed to leave without my money. I tell his d*mb azz that he has to. He repeats the same nonsense , so I repeat myself. He then says he can give me cash instead of putting myoney back on my card. I told him I rather have my money back where he took it FROM, but that as long as the refund is the same amount as the card charge I'll go ahead and take it in cash. The Mexican woman who claims she's a supervisor LIES to him telling him that it cannot be in cash and joins him in lying to ME claiming they don't have a way to refund my card. I tell their cr*zy unprofessional disrespectful delusional racist azzes that they obviously DO and that they obviously are legally obligated to. He continues to speak and behave with a bad attitude and lies again. I repeat that the refund is owed and they can't refuse it and that them doing so would be like a customer taking a product without giving money for it, and that I'm surprised that as a manager he hasnt been trained in customer service decorum and refunds. He nastily shrugged his shoulder and says "Yeah, sorry you feel that way, whatever!'" Ignoring his ignorance and total lack of human decency, I reiterated that I'm running late now for my bus back to L.A. but will show them that they're lying by showing a prior refund from a fast food restaurant on my ledger. I take out my other phone that I'm not currently audio recording on and open the app, and have to scroll down over four months to finally find a restaurant refund. As I show it to tweedle Dee and tweedle du*mb I tell them that I'm not going to tell them HOW that cashier did it as it was their job to learn in training like other restaurants do, but that I remember that I was asked to enter my pin as part of the refund process. 8. He nas read more

Do NOT Go To This Racist Below Standard Disrespectful Unsanitary McDonald's!!! EVER!!! [Part 2 of 3] Date Of Offenses: Monday 10/21/24 12pmish PST 8. He nastily demands that I slide my card in the WRONG register device. I hesitantly do so hike asking him if he first INITIATED the refund process. He lied to me, saying he did. I slide, when sure enough the screen says "cannot read card". Since he's still treating me like I'm stup*d I inform HIM he's using the wrong machine and didn't initiate the refund yet. 9. All of a sudden the woman admits to him that they need to stop lying to me and to do the refund and on the correct register. She tells him how it works and here it is HE'S the so-called manager! Smdh. 10. He then yells at me and tosses at me the correct machine scaring the crap out of me, demanding I slide my card while falsely accusing me of having an attitude. Totally insulted and traumatized by his hostile disrespectful rude violent unethical incompetence and behavior; I tell him that clearly the only persons who've had and have an ATTITUDE is him and his fellow server. Therefore it's no wonder why she thinks it's okay to mistreat customer's the way she does. He snatches back the machine as if he's illegally refusing my refund and the register height stops his yank. I tell him that I don't appreciate that suddenly they realize they CAN refunds cards after egregiously wasting my valuable time for several minute. He has the machine hanging sideways and demands I enter my pin and slide my card. As I'm doing so he's rudely interrupting me with blatantly insults; "I see you've done this quite often!" "Actually I haven't though I don't know what you mean by 'this', but if you're referring to having to get a refund, no, as you saw I had to scroll down four and a half months to JUNE to find a refund, though I do not have to prove anything to you for you to do YOUR job and obviously you're STILL being petty like you were with the fries by making such an IRRELEVANT comment. Clearly I nor anybody with dignity doesn't pay for disrespect, when service or items are not proper obviously a refund is due." He cuts me off yelling a lie over me, "I DID serve you properly!" "As you know, you didn't nor did your co-worker who I told you tossed the sauce in my bag on top of my fries she refilled only with a single french fries hence me asking for you and pointing out to you her disrespect, rudeness and below standard service. But then YOU pettily did what DHE did after you ADMITTED to me that she was wrong in every aspect; you gave me not whole fries but instead.... bits, and you too intentionally did not fill up my container after you ADMITTED to me that fries are supposed to always be filled up in them, no stripes seen. As I said, just read the public Review I stood over there typing, since you're lying to me and you're in denial. The cameras prove you're lying as well and show both of you two's I'll mistreatment of your customer." He cuts me off (interrupts) yelling over me again with an attitude, "I SERVED YOU PROPERLY AND GAVE YOU FRIES FOUR TIMES!" As I'm now re-typing my pin since he caused the machine you say 'error' and he tells me that he messed up, "Four times? I see you're delusional. As you know, you served me the faulty replacement you SAID would be freshly made and properly played into a new container, but because you did the exact OPPOSITE of that I asked you to grab the large fries on far right since that one was filled up and with long fries, you snatched my bag out of my hand with an attitude and you did a 'frustrated' exasperation with your mouth and breath then grabbed it and took fries OUT of it giving me therefore yet another unfilled container instead of simply serving me fries like everybody else." He acts like he doesn't want to even hand me my refund receipt I checked to ensure it said 'refund' and the amount, as he instead dangled it in front of me like I'm supposed to catch it! Then bitingly nastily says, "Are you happy now! Have a nice day!" "F**k you too.", I respond to let him know his disrespect and rudeness is not covered up. "Get out!", he says. Cash falls out of my other hand, as I'm picking it up a woman and little girl are standing there who he now tried to perpetrate in front of, telling me in a pleasant tone now, "Have a nice day!" I tell the so-called supervisor to read the Review on Google and Yelp and that her and his and the servers despicable behavior is unacceptable. She doesn't even look at me as she says she will. Now needing to update the Review; I take her photo and his, to add to this updated version. 11. I get to destination part one of my trip back to L.A and the sandwich, which i SHOULD have had refunded as well, especially after that azzh*les continued disrespect during the fries refund attempt, pours onto the bus seat and floor and the bottom of bad completely soaked through from apparently the tomato liquid and sauce! I had to read more

Do NOT Go To This Racist Below Standard Disrespectful Unsanitary McDonald's!!! EVER!!! [PART 3 of 3] Date Of Offenses: Monday 10/21/24 12pmish PST 11. I get to destination part one of my trip back to L.A and the sandwich, which i SHOULD have had refunded as well, especially after that azzh*les continued disrespect during the fries refund attempt, pours onto the bus seat and floor and the bottom of bad completely soaked through from apparently the tomato liquid and sauce! I had to throw it away, and then took a photo of it in trash. I WILL be financially compensated for that as well. 12. Additionally, the tables and chairs are disgusting; filthy, and have food particles, stains, and germs. 13. I barely eat at fast food restaurants let alone at the epitome of GARBAGE that's oddly called food..... McDonald's, but the rate times I do I unfortunately have to select 'no salt' in order to ensure fries ate hot, and if ever I'm served a container in which the stripes ate showing, I've never been served bits nor been denied it being filled up the way it should have been in the first place. Imagine how YOU would feel paying money then being served less than your monies worth for an over-priced item them to look over at the other ones seeing that those are FILLED UP and long cut!!! Smdh. And to be treated with disdain, rudeness, disrespect, bias, racism, disregard, scam, corruption, dishonesty....during what was supposed to be a quick, pleasant show of respect and appreciation for your business/patronage/money. Especially as an Introvert (persons who AVOID dealing with humans BECAUSE of their horrible behavior and fckd up mentality). 14. I will be publishing a public webpage of this Review on Wix, and distributing it to media and press news outlets in a Press Release, as well as sending the URL to McDonald's corporate office for these three scum of the Earth to be fired, and to the state Attorney General since they admitted that they STEAL customers money who request refunds back to their cards and illegally refuse to issue those due refunds. ### read more

Food was cold and tasted like it had been left out all night or cooked in dishwater and that's not even an understatement. Gagged at the taste and lost my appetite. The soda machine reeks like mildew and you can smell it when you walk inside. Service is slow and they completely ignore you if you're standing at the counter waiting for food. They mess up your orders entirely and you have to wait 15 minutes just to talk to someone about the issue. Waited 10 minutes just to get our drink cups and still got our food cold 5 minutes later. A man stood at the counter for 20 minutes after getting his food and employees just ignored him until a sweet older lady told them to service him. Old management was better and they were rude and service was bad but still better than the management now. Not a single table was actually clean, still old food and sauce on the tables and seats that they ignored. Also found hair in my food. Service: 3/10 Food: 4/10 Cleanliness: 2/10 Someone seriously needs to get a health inspector down there and see what's wrong because it's concerning and disgusting. If your looking for quick decent food you'd have a better chance going to Burger King across the street read more

Okay, i do not normally go to fast food... let alone take the time to review a fast food restaurant, but we stopped here on our way to Mammoth, and I have never had such incredible customer experience at ANY restaurant (including Larson steak house and Ruth Chris Steak house) as I had at this McDonald's in the middle of "no where"! The front counter people we so nice, and the person walking around the lobby offered to take our trays. The restaurant was immaculate and they were slammed!!! The owner or manager (not sure) was out in the lobby talking to customers (maybe regulars) like they were family. I was truely impressed. Not your normal McDonalds! read more

This place is hit and miss. They are slammed during lunch time rush and this is when they do the most messing up on the orders. If you dine in during the rush hour, there may be no place to sit. This place is fine and dandy, but if you want quiet or a slower pace of life, I would go to Burger King across the street or avoid this place during rush unless you really want McDonald's. I have to admit, I am a fan of the "Grand" Mac! read more

I guess 15 bucks an hour isn't enough. The slowest service and most poorly ran store I have ever seen. Zero organization, employees all over the place no one working the front counter. They could hire a bunch of monkeys to do a better job. Waiting 20 mins wasn't bad enough they screwed up my order. Pathetic, new training is required!!!! read more

Excellent service the new employees of McDonald's are better than the previous ones more friendly and their new employees managers are very friendly and professional good job McDonald's read more

Estaba de viaje. Y pasé a este McDonald's todo fue increíble una gran experiencia nesesitan más empleados pero todos fueron muy amables y rápidos read more

The worst restaurant ever. Horrible customer service. The black lady with the long braides? Wow. Unreal. The place is filthy. Very disappointed. read more

Ooh McDonald's está mejorando mucho deje de ir a McDonald's por el mal servicio pero ayer fui y fue un excelente servicio les doy 5 estrellas read more

my expectations have always been met at this location and have never encountered a messed up order. Staff are polite and friendly.

worst mic Donald's I have ever been to horrible service people are rude and cant do there job worth and crap

Whopper is better go to Burger King don't waste your time at stupid McDonald's I won't ever go here

how many word characters do I need to fill the required sentence to get rid of the automated

Me encantó todo muy limpio y mi comida excelente un excelente servicio grasias McDonald's

Horrible service and rudeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeestay away pleasereeeeeeeeeeee

Wouldn't accept McDonald app orders, even though the app says they do..................

never had a problem here but the lines are always insanely long.