Waiting 25 minutes to go through the drive thru with just 3 cars in front of me isn't cool. Watching the cashier at the first window chat with the car in front of me with no one at the second window made the wait extra long. Not being given even a hello from either person at the first or second window was lackluster. Seeing that my hamburger was marked as a special order which I didn't ask for was a disappointment. This McD's is in the middle of nowhere but keep driving or go to a grocery store for something faster and better. read more

I ordered and paid for an order with the mobile app. When we went to pick it up at the drive through, they tried to charge us again saying it wasnt paid for. When we showed them the email receipt, they then said the order wasn't in their system even though the amount they wanted us to pay was exactly the same as the amount on our receipt. We parked and went iside and after nearly 40 minutes of being ignored at the counter, they told us they were closing (a full hour before the posted hours) and couldn't help us. I'll never go there again. read more

Do not go here at night. They do not care. I was in the drive through for a half hour. The line was backed up. There was no one at the pay window so I drove to the food pickup window and had to pay there. They took my payment, but didn't give me my beverage or my food, it was sitting right there in my view, I had to wait another ten minutes before Jesse I think his name was, felt like handing me my order. They don't pay attention to the order screen, made my drink wrong and gave me ice cold fries. When are they going to do the community a favor and shut the place down and put something better than McDonald's in? The place went downhill when Mel quit running the place. I give no stars, bad service, rude employees, cold , awful food read more

I came here last night and it was busy. I ordered through app and had to wait a very long time. They kept helping customers through drive thru first, which can be understandable. The tables were all dirty so I didn't want to eat inside. The bathrooms were a mess. There were unfocused people hanging out inside dining area. The people at counter were ok. Not real friendly or rude. I took my food to my car to eat and the chicken nuggets were cold and the burger and fries were hot. This morning I showed up at 6 am for coffee, because that was hours posted online and on the door. The woman working was mopping floor and refused to open door. I asked her what time she was going to open and she shrugged her shoulders and told me to use bathroom across the street at Safeway. Wow! What kind of customer service is that. I waited for 15 minutes and neither employee unlocked the doors. I even tried to go through drive thru and that was apparently closed too. I usually order my food/coffee through app for points and go to drive thru. I was only in Port Townsend for 1 night and McDonald's was the only thing I could find open late and open early that was quick. I am very disappointed in the employees that worked this morning. They could have at least talked to me like a customer and said they needed more time before they can open instead of telling me to go across the street to Safeway to use restroom, I just wanted a coffee. . I had a ferry to catch so I left around 615 so I can make my drive to North Cascades. These employees need to be retrained on how to talk to customers. read more

McDonald's - Closed drive thru toi - Burgers Near Me - Port Townsend, Washington

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Ordered two lunches with coke. Their coke is out, would we like something else? Lemonade please. Lemonade is two dollars more because it's not a soda, but they didn't tell us that. It showed on the screen. Manager said either pay for the up charge or take watered down coke. We went to a different place instead. We won't go back​​​​​​. read more

Worst Mcdonalds ever! I understand they being short staffed but its unpredictable to order there. They closed at 7pm today although online it still says open. They do this frequently but not until 9pm. I ordered food from the app and when I arrived I noticed they cancelled the order. I might sound like a greedy hefer but I just knock off my job and ordered something to eat because I haven't ate all day. Only to see they closed but the staff is visibly inside sitting and eating. Total disgrace. Inconsistent and inconvenient. I will delete the app and prob stop eating McDonalds all together. They didnt hesitate to charge me tho. Still waiting on my refund. This location is indeed the worst location ever. Honestly you guys should close down. read more

McDonald's - Online says open till 11pm but sign on door says closed 7pm they love to inconvenience customers and that should be dealt with. - Burgers Near Me - Port Townsend, Washington

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Omg, biggest pet peeve every time we go there 85% of the chance they forget something or mess up our meal and then they don't do anything about it. At least offer don't just ignore it chances are most of us that live out here in this neck of the woods get home 6 or 10 mi away and don't feel like turning around and going back into town so I just think that you need to manage your employees to double check the order that would be nice. read more

After a trip to the theater, on our way home My wife suggested that we get a milkshake. I circled back to the McDonald's and went through the drive through. I was asked what I wanted. I said, I would like a vanilla shake and a chocolate shake. The reply was an abrupt "we don't have milkshakes". No expiation at all. I left without ordering anything. I guess it will be another 15 years before I try McDonalds, read more

Absolutely one of the worst McDonalds we've been in. Visiting the area for an extended period and have stopped by several times it never gets any better. From the people who work there to the cleanliness of the place and the way the food is prepared and served it's all sub par. Whoever the owner is, you can tell they car only about revenue . The worst. The Safeway across the street has much better prepared food at better prices.. If you value your heath, don't eat at this McDonalds read more

We've literally been sitting here for a half an hour waiting for our food. This place is miserable.

You need to fix your Soda machine. You're the only place in town to get a fountain drink, and it sure feels like you can't be bothered.

I ordered A sausage egg mcmuffin meal with a medium coffee add 2 sugars. I Repeated coffee with 2 sugars .I received A coffee with NO Sugar and half full of Cream..My sausage egg mcmuffin had no egg, and the hash browns did not taste at all like the McDonald's hashbrowns I've enjoyed on many occasions in many locations. read more

Delay, cold food and old French fries. Even the soda was flat. There was a long wait for a fast food restaurant.

Hours say open at 5:00am. Was there at 6:25am on a Tuesday...lights on, but all doors locked, and drive through was blocked.

Not enough staff and too long of lines. Sometimes they aren't even open. Double check your orders before leaving.

I remember when the McDonald's corporation was a business that was profiled in business schools (yes, Harvard) as a great example of a formula that could be counted on across the country. But Port Townsend goes out of their way to break that mold. The personnel are the worst anywhere. Poorly dressed, unprofessional, preoccupied with chatting instead of customers. Every time I have been there, that has been my experience. Incorrect change. Ask for napkins at the drive thru and have them thrown at me. Wrong order. Long wait whether you go inside but especially at the drive thru even if only 2 or 3 cars. Whoever owns this franchise doesn't care about customers. read more

Not sure what has happened to the Port Townsend McDonald's, but the counter service has become terrible. The staff seems focused on the drive through, with their backs to the front counter. Then my food order from the counter takes 15-20 minutes to come out. The interior kiosks are out of service. Commisserated with people waiting in line hoping someone pays attention to them. Then there was an error in my order. A previous Yelp comment notes that the ownership treats staff poorly and pays them too little, so none of this is surprising. I'm out. read more

This is the slowest "fast" food around. I've been here 11 years and it's time to stop going to McDonalds. They have shown no improvement in that time and wait times are excruciating in the drive through. The lobby remains locked up. read more

I eat fast food about once a year; either I'm starving whilst on a trip and there's nothing else, or my husband brings some home. Suffice to say, I am not an aficionado. I've eaten at this McDonald's a few times over the years. I did kind of like their spicy chicken sandwiches, even though they were basically a spicy version of the processed fare that I sometimes got at school lunch in grade school. Oh, the memories... Well, as fast food restaurants do, they discontinued that particular item. Today, my husband decided to get himself a sandwich for lunch, and brought one home for me. Our order: one chicken sandwich plus a medium drink for him, and one PLAIN (they actually got that right for once) chicken sandwich (no drink, no fries) for me. That's it. Guess what the total was? Slightly over TWENTY ONE (21) DOLLARS! I asked my husband why in earth he didn't just cancel the order? Then I asked him if perhaps it came with a bottle of wine that he forgot about? Or perhaps some silver bullion? We could've eaten at a proper (decent) restaurant for that kind of money. First, they increased prices by about 30%, after their renovations a couple of years ago. Now this? Even my husband says he will never eat there again. What a joke and a rip-off. If you love bad food and throwing money away, then this is your kind of place! I'm including a photo of our receipt, just in case you think I'm exaggerating... read more

McDonald's - the receipt for the restaurant - Burgers Near Me - Port Townsend, Washington

The smell makes me wonder are they cleaning up, personnel attire was filthy. I wouldn't eat them. The service was slow. They had a line in a small town. read more

Not sure what to think of this fast food establishment. Last week the wife and I went through, we ordered fish sandwiches. We didn't take photos at the time but imagine a fake fish piece, toss it between two buns. Then remember to grab the cheese out of the freezer and toss that on the now cold fish like piece. That is a perfect example of uncaring. read more

McDonald's - This is what I pulled out of the bag after going through the drive through - Burgers Near Me - Port Townsend, Washington

Stuck in the drive through for 45 minutes. Cannot recommend. If I wanted a sit down meal I'd have walked to Port Angeles and back by now. Consider yourself warned. read more

Prices are up, quality is down. Food is cold and hard. Owner should be embarrassed that he hasn't fixed speaker box. (hit by a car months ago). I called up the store in question to make a complaint about crappy food. I spoke to a manager called Tim who didn't help me about my issue in question. I spoke to another manager that didn't give her name. They are just jerks at this location. They blame the poor food quality, like burnt buns, overcooked meat patties with gristle, cold hard French fries all on poor labor pool in Port Townsend. I know many good, college bound students that have worked at this store And they all say that chaos and confusion permeate the entire operation. They did give some coupons for free food. read more

McDonald's - Looks like it got hit by a Tornado. - Burgers Near Me - Port Townsend, Washington

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Drive through was slow and inaccurate asked for a normal 6 piece McNugget and got the spicy ones burnt to a crisp. The water was a dollar and the spicy mc chicken was burned to h*ll WOULD NOT RECOMMEND! Mr McDonald's would be ashamed !! read more

McDonald's - "6 piece chicken nugget" - Burgers Near Me - Port Townsend, Washington

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Very dirty and bad food. Staff uninterested and unwilling to clean up anything. Will not return

I would just love to say this was probably the nicest packaged nuggets I have ever had. 10/10 read more

McDonald's - a box of chicken nuggies - Burgers Near Me - Port Townsend, Washington

I just moved up here from California. The McDonald's near my house down there was amazing and I looked forward to eating there for an occasional breakfast or lunch or dinner. I have eaten at the Port Townsend McDonald's 3 times. Two times for breakfast and one time for lunch. Each time, the food was terrible, overcooked, and had been sitting under a heat lamp for who knows how long. I ordered the Chicken McNuggets and they were so over-fried that the meat had disintegrated (how is that possible?). What a disappointment. I hope they get their act together. read more

With Covid-19 being on everyone's minds I was horrified to see an employee walking through the kitchen with no mask on and another employee visiting with the mask-less employee with his mask below his nose. This is not how you gain the confidence of the consumer. Thankfully I was picking up the food for someone else and relayed the information so they could make their own decision on if they wanted to eat the meal. If the meal was for me it would of gone in the trash. When I tried to call the number on the receipt to relay this information to a manager the number was for a fax machine so there was no way to reach anyone without exposing myself by going into the location. Complete loss of faith in this location. read more

Went to pick up my drive through order and all 3 staff at the window (including the manager) aren't wearing masks. When I ask them to put them on, one points her finger at me and yells "Stop it, Don't tell me what to do". Bad customer service on 2 levels, unsafe food environment and nasty service person. So I drove away without getting the food I paid for. Don't know what other food service hygiene rules they feel they don't need to follow; like washing their hands after going to the restroom. Only McDonald's here. I will never eat here again. Too bad. read more

I truly believe that McDonalds are all about the same when it comes to the food. What sets a good one apart from a "normal" one are the people that work there, and Port Townsend has great staff that man the counter, window, and grill. Even when it's the crack of dawn, they ask me how I'm doing, flash a genuine smile, and always wish me a good day. That makes me want to come back! The food is normal McDonald's food. I stop there because it's the only fast place on the way into or out of town when I'm trying to get to work or catch the ferry home. Recently, a new menu is available with 3.99 or 4.99 deals. These meal deals are a basic burger or chicken sandwich with "interesting" toppings - bacon, cheese, ranch, buffalo sauce, veggies. I'm also a recent fan of the bacon ranch habanero quarter pounder with cheese. The habanero really has a kick! Plus, it comes in a little box which makes it easier to eat! It's not the healthiest of food, but it's good when you're hungry and short on time! read more

McDonald's - Buffalo ranch mc chicken sandwich. - Burgers Near Me - Port Townsend, Washington

Ordered curbside, called to confirm because it said it went through twice on my bank and the McDonald's app wasn't recognizing it happened. They said there was nothing they could do about it going through twice AND said we had to walk up to the window to get it since we couldn't fit through the drive thru...even though we were already parked in the curbside pickup. Why is there curbside pickup parking spots then??? The guy on the phone was speaking rude to us through this. So my partner walked to the window for me because it's dark and they literally made him pay again! My partner said they canceled the mobile pickup order.. when moments prior they had no control over it???? Wow.. just wow.. Charged 3 times!!!???? read more

Worst ever experience at McDonalds. There was a group of teenagers rough housing in the parking lot and extending out into the street. (and indoors we soon realized. A man was video taping the nonsense. We both ordered quarter pounder meal/med. (teens yelled obscenities at us as we pulled in, cause I blared my horn to get them out of the way. Went two blocks bk to our motel. Opened the bag to find the worst ever food. COLD, HARD, FRENCH FRIES AND BURGER. INEDIBLE! The person at the window when we aid...had yelling conversations with those out front. We made the connection when the food was bad. $23.00 for 2 qtr. pounder meals??? We do McDonald's because you know what you are getting!!! Not necessarily. I wrote head office, lt's see what they do with it. read more

Place sucks. Ladies had absolutely terrible attitudes. You're only making your job harder by being silly and rude. Avoid this place early on a Sunday. read more

This location is the worst I have ever been to!!! The food was cold. The food was nasty. The customer service was nasty. The manager was nasty. Try to order one thing and they sell you something else more expensive! THE WORST! read more

To the owner: You have a 2 star rating on Yelp! If this does not shake you up it should at least concern you. You are in a customer service business regardless of the product you offer. Your store is the only game in town. That's no excuse to slack off. Right now people are by necessity having to avail themselves of your service. Believe me when the time arrives and they no longer have to they will be going elsewhere. The woman at window 1 was very nice. At window two, well let's just say she looked and acted bitter and annoyed. She has a job when a lot of people don't. When I received my order it was wrong. This is not MY problem. I asked for hot drink and got a cold drink. When she finally got around to giving me the right item...no apologies just snarky face...I asked for a straw. NOPE. She whirled around and walked away. Today was my 4th and LAST visit. read more

Not impressed! I get that its fast food but service could be better. We ordered kids meals asked for water was told we had to pick another drink wven though the menu said water was an option! Get the meals and they didnt even give us a drink at all!! Our big macs were made incorrectly with very little sauce! Seriously the sauce is the point of the burger! The patties were stuck together between one section of the buns and the other section had nothing just two buns sitting together. read more

So drugs are bad mmk. The whole night shift crew were high I have no doubt. The car behind me got their order before me while I was at check out window no bs how bizarre, and that was a first, as well as the tweaker taking my order didnt want to sell me anything. I'd fire them all. read more

This restaurant is plagued with problems. The ice machine breaks constantly. Soda fountain down for a week at a time (repeatedlly). Credit card machine not working. Today was the last straw - computers down - not taking any orders. Are you kidding. Besides the filthy, undersize bathrooms, the front door slams each time and the other front door has no handle - simply push on the glass, I guess. If there was any competition, this place would be out of business. The regular workers are superb, however. read more

Was quick and good McDonald's food. One of their ketchup pumps wasn't working and there "sprite" was not remotely sprite. The tables all needed cleaned. read more

-A Constant Disappointment- This is the only fast food place in town. Perhaps if they had competition, they might up their game and start getting orders right. Sadly, they do not have any competition and every trip to the McDonalds is likely to result in at least 25% failure of your order. Ever since they changed from mystery meat to all beef patties, every Quarter-Pounder/DQP burger I have ordered from this location ends up raw in the center. I do not trust McDonalds meat enough to let this slide, but somehow always convince myself that they couldn't possibly still be failing to properly cook their food, now, after months of practice. I am regularly proven wrong. Every potato item I purchase is similarly fudged. Either I get ~30%-50% nasty tasting brown fries mixed in with my fries, or in the morning I will receive undercooked and also, somehow, oil saturated hashbrowns. Not to mention a basketful of minor gripes, such as undercooked egg, soggy nuggets, the ever-missing order items, etc. read more