Good fast service! I put my order in through the app and it was there waiting for me when I arrived protected from the usual pickup area where people are less than 6 ft away when walking by - thanks for taking extra precautions with the new lids that don't have spout plugs to keep germs out! That being said I arrived and didn't know how I was going to carry my coffee with crutches but a nice veteran wearing a mask jumped to my aid and opened doors for me and even carried my drink to my car to help me out. Glad to see that the locals who support this Starbucks are as thoughtful as they are! read more

Barista would not sell me a cup of ice. When asked why she said it was the law. She asked if I wanted to speak to manager who then said it's their policy not the law. When I said that he should instruct his employees to give the right info he said that she did and lied about it. She clearly stated it was the law. I'm a regular at this store and never had a problem. This "manager" talk young man with dark hair to his shoulder refused to say how long he's worked there when I asked if he was new. Not good to lie in a customer's face and accuse them of cursing when that never happened. Whoever this "manager" is he definitely needs more training or he needs to go!! And he also threatened me that he would call the police because I wasn't leaving fast enough. That's rich! A liar and a child all wrapped in one!!! read more

Have you ever gone into a coffe shop, the exact same one that you have been going to for more than 7 years, and the cashier tells you it's against the Health Code to sell you something a paricular way? (unheated double smoke bacon breakfast sandwich - yes, i'm gaming the buy seperately 3 times, get 90 stars). i was surprised and my BS light lit brightly. When i asked the poor young barista to state which health code (state law) it violates, their response pivots to its against company policy. When i mention i have made this purchase many times before the response is those employees didn't know company policy. Now, i cant attest to the factuality of that statement, but considering i travel a fair bit, and have not ever experienced a surprise like this before in 20+ states and literally 100's of starbucks i have visited, i'm left to feel sorry for all those uninformed Barista's OR maybe .... this is a new company policy or simply this stores policy. i'll have to run a double blind experiment to find out. read more

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I love this Starbucks! I believe in supporting local businesses but local people work at this store and they're friendly not to mention much faster than the Kiosks around Sequim. In addition, today, I was gifted with a Starbucks cold cup and love it . read more

Starbucks - Cold cup gifted to me by the employees at this location I frequent several times a week. - Coffee & Tea Near Me - Sequim, Washington

Worst drinks ever. Wrong milk maybe. Or they had left it out too long. Very kind young man came into shirt and remade one drink. Thx. U r light at this store. the wait with only one person in front of u was 5 minutes. My elderly mom had to sit down. Her first capuchino and it was so bad. read more

Starbucks - Latte or Cappuccino. Both bad. - Coffee & Tea Near Me - Sequim, Washington

This is the best all around Starbucks I have been to in some time while traveling through multiple states. Employees are very customer service oriented, very friendly and communicative. I received my coffee and food in a timely manor. My coffee was perfect. Strong enough to taste coffee without bitterness. Just the right addition of steamed heavy cream as well. The spinach feta wrap was delicious. This Starbucks did not disappoint. I drove 14 miles (28 when drive back) out of my way from Port Angeles just to go to this Starbucks as I was dissatisfied with the non service stand alone one in Port Angeles. Great job everyone. read more

When arriving after a two hour drive, the wait was at minimum of 20 minutes for my drink. If you order refills, they charge you full price. Every Starbucks I've been to either charge 50 cents or as at most places.... free refills. AND they do not promote recycling. Such shame. If I could give zero stars, I would. read more

Now that many have the newer machines like this store, where you hit a button, shouldn't the coffee be consistently decent, then why is this store inconsistent. Too often their coffee is weak and looks like tea. So probably my fault that I failed to test until on the road, so don't make my mistake. I blame Starbucks for not caring about regular coffee drinkers and only offering Pikes or Verona, two boring blends, but the stores need to be sure the beans in the machine are adequate read more

This is the worst Starbucks I've ever been to. I waited 35 minutes to get our order. Only to find out they did not make the drink the way I specified nor was it hot. After I had waited 30 minutes, I went up to someone at the counter to make sure that my order was in the queue... She said if you ordered at the counter, it's in the queue and you just have to wait. She never checked to verify that someone was going to make my order. Very disappointing. I'm a very unsatisfied customer. read more

I have found that most of the Starbucks store I visit, have very nice folks working there. This is my go to Starbucks, where the employees know my name and they engage in friendly banter.. The store is always clean, they get my order right about 99.9% of time and I always feel welcome. Thanks Sequim Starbucks! read more

If you are in Sequim, this is a very convenient Starbucks. It has a drive thru, it has good seating inside and out and it has good wifi. Our orders have always been correct and the people friendly. read more

Starbucks - Interior - Coffee & Tea Near Me - Sequim, Washington

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I became a regular at this location mainly because of the advantages of being able to order ahead through the app. Beverages were always accurate and at the right temperature at the time of pick up. Lately (over the past 3 months) this has not been the case, even with the store empty the orders are 10-20 minutes late and drinks are awful. The staff is Unprofessional, they are always joking around and not taking their job seriously. I know it is different times and hard to hire people willing to work these days but I feel like there should be at least one "adult"staff member present at all times to maintain order and quality control. It is the least customers deserve after paying what we pay for these beverages. I will be going back to local coffee stands. read more

Very polite , however this Starbucks I feel is the only Starbucks I have ever seen close super early, I just want to say I hope they learn their are more than just elderly people in sequim. read more

Been through here 3 times. I always like to give benefit of the doubt for variables but this Starbucks has now qualified for my 3 strikes and your out review. If you have a new person at the register and she doesn't know how to ring someone with multiple gift cards and then said customer cannot get her card to read and then decides to make another order after that THIS is the time to open the other register and help the person who had been waiting 8 min behind her. Handing someone two of something they ordered with no explanation does not make up for this as the "something" I ordered was not even what I wanted in the first place but you were out of everything else. So I ended up handing it to a nice gentleman and his son. So I guess I at least paid it forward. Then when getting a refill for a iced coffee we waited another 10 min which I've never seen. When the man started to pour a cold brew I realized why we waited so long (maybe) as the new girl out in Cold brew refill instead of reg. Which again is not what we wanted as I don't like the flavor but had already lost 30 min here so we decided to just take it and get on our way. Every visit has been close to the same so I hardly blame the new girl. I think it is the shift lead that is creating this issue as it's been the same one each visit. Even though this is the last actual Starbucks before the ONF we will stick to throwing Via's in our water bottles when passing through Sequim. read more

As a regular customer I've appreciated this store's attention to Covid precautions. Today, however, in spite of the posting on the door requiring masks, three unmasked customers entered. An employee asked if they had masks. Answer: "No." Response: "Welcome to Starbucks." When I asked if they would be served, the answer was yes. I replied that these customers were putting other customers in danger. The answer was "We're not trying to do that." C'mon people, really? We are in this together and I count on businesses doing the right thing. I'll be buying coffee elsewhere..... read more

Honestly, one of the most disappointing Starbucks I have ever been to... And basing this review on about a total of 10 trips to this location. I have lived all around the US but am from the Northwest.... I even made a special trip to this location since red cups are back and I am visiting my parents in forks with no star bucks around... I basically drove an hour and a half for caramel brûlée latte. (I needed a couple things from wal Mart).. But mostly a damn caramel brûlée latte. Yes. I take it that serious. The service here- the baristas- whoever is working window... Whatever, they're usually nice. (Esp the guys for some reason) Super friendly so that gets two stars. But the drinks... Every Dang Time Sucky. Does corporate not come out here since its further away???... Do they have a different training process?... Do they just think sequin means a ton of foam... Less flavor... Maybe their machines timing is off? I know it has nothing to do at tamping etc because they press a button... But I really wonder why... Why.. WHYYYYYYY does this Starbucks consistently suck. No matter the person making the drinks or on bar whatever they call it... No matter iced or hot.... My venti caramel brûlée... Which should taste like Christmas in my mouth... (I haven't had one in almost a year)... Tasted like watered down... Ran thru espresso.. Mouth swished caramel brûlée.. Not even sweet... Not even coffee-y... Not even milky....is there whipped cream on this? Yes?....just a half cup of foam... Maybe some gas station mop water.. Idk.. I was too far away to take it back.. Not that I would, I mean, maybe just cry alone in my car. But EVERYTIME this place blows the drinks. Even vanilla lattes. Like are we not on the same page about how many pumps! I know arm strength varies.. But cheese and rice... One day you have the hulk.. The next a dainty princess... It is frustrating and sad. Safeway locations shouldn't be better than actual stand alone locations Corporate. Please fix this. I just wanted red cup jolly Christmas in my mouth and instead I can still taste the disappointment. Oh. And bring back the original morning bun... Will ya!? read more

I have been a daily Starbucks drinker for 10 + years and have been to no less than 200 locations across the country and have never been so insulted at a Starbucks in my life Lisa the manager accused me of having a rude inflection in my voice while ordering because I repeated and emphasized my order to prevent mistakes Which I thought was just a misinterpretation but when she kept on at me and accused me of being a con artist by the way I ordered my drink I will never return to Starbucks over this. If it had been a regular employee that's one thing but if people like her are made management that reflects poor judgment on the part of corporate I will never return. Lol we are in Washington I can spit and hit a coffee stand wake up Starbucks your losing your customers read more

We did the drive through on our way to the Olympic National Park. The Venti bold pick of the day was absolutely killer strong and the best cup of coffee I had in a while. Extra points for them filling up my gal's water bottle! read more

SLOW SERVICE...Come on, I know it's out in the country, but don't all the people at Starbucks go through the same training? I've been here several times and here are my annoyances: 1. Girl with a super high voice - I want to smack her almost every time she opens her mouth. 2. They don't stir my white mocha - all the syrup ends up on the bottom. Even when I ask them to stir it (eventhough I shouldn't have to) they forget! 3. I've had the same girl there a few times and I have to explain to her what "half -caf" is. Ugghhh! 4. From the time I stood in line until my coffee was actually served was 17 minutes. There were probably 5 people in line!!! If you're in a rush, don't go here, you're better off stopping at Safeway. If you have the time to relax and wait, then it's definately good...avoid chunky, high-talking girl at all costs. read more

I'm no Starbucks nut... but it is nice to have around sometimes especially if you like ice cram and flavors in your drinks (ok who doesn't just a little). I myself make 90% of my visits during the winter season exclusively for the caramel brulee latte. On a darker note, $6-7 dollar drinks?!?! and the espresso... well thats another thing all together, no custom options at all, just 2% milk medium roast, a one size fits all type thing. Oh and that drive through is REALLY TIGHT almost impassible for a truck. Bottom line: At a place that has a new face every week and where everybody thinks that a Macchiato is a caramel latte, I can't help but wonder if this is more about a trendy experience, and not the actual coffee. read more

A quick trip here guarantees a great start to my day. Exemplary service and consistently excellent coffee make for a winning combination. Thank you to everyone who works at the Sequim Starbucks for making it one of the best places in town! read more

Excellent, friendly staff, perfect drinks, every time! Typically speaking, I prefer small, independently owned businesses, but the Sequim Starbucks is nothing short of fabulous. They offer the small town charm and customer care, while maintaining high corporate standards. It's a bit like that old show "Cheers", definitely warm, inviting, and everyone knows my name :-) read more

i asked for an everything bagel and i got a cheese bagel... didn't even know they had those. anyways my drink is good but i was real excited about my bagel. read more

I love the drive thru people! They are slwsys upbeat and spot on with my order. Steven, Chadster, Shelli and Emily! Your the best!

Today I purchased an eggnog latte. I learned inadvertently of the promotion to buy one holiday drink and the second drink was free when the cashier answered someone's question; she did not advise me of the promotion at the time of order and payment. I then offered to extend the gratis drink to a person in line, but was informed the special is applicable only at time of ring up. Really!? And then, 10-12 of us loitered about waiting up to 25 minutes to have our drinks served up. It appeared the drive thru customers had precedence over the walk in customers. More than one of us voiced we would walk if our money had not been taken before service was rendered. read more

I love Starbucks but from time to time I'm baffled by the service. I get Starbucks at least twice a week as I have for years. I ordered a green tea frappuccino with light ice and double blended as I always do and the cup was only filled 3/4 of the way. There was a solid inch missing. I don't know about you, but I don't pay almost $7 (I have to drink soy) to not get my full drink. And then the barista had the nerve to tell me it was like that because I ordered it with light ice. NO! I order this EXACT drink all the time! And have never had a rude barista. Sequim Starbucks, you need to retrain your barista. I work customer service and if I treated a customer like that I'd be fired. read more

Went to the drive thru to pick up coffee for my man while he was working near by and the girls working there were super nice. I had my dog with me and they offered her some treats, which I thought was awesome. read more

i don't hand out 5-stars all willy nilly like it's no big deal and really, the extra star i'm including (i was planning on giving 4-stars) goes out specifically to a few of the employees. so first of all, this is the only Starbucks location in sequim with the exception of the one in Safeway. there's plenty of seating, a drive-thru, and a cute little outdoor area in front with tables and umbrellas. i used to frequent this location A LOT when i was in grad school and needed a change of scenery to study but i haven't lived up in sequim for over two years. recently, however, i was up there to visit family and went in and TWO of the employees remembered me. in fact, one of them, before i even said anything, said "grande iced soy dirty chai"... SHE REMEMBERED MY DRINK from years ago. i mean, COME ON. if that's not impeccable service i don't know what is. unrelated personal gripe: how can we change the name of the establishment? THERE SHOULDN'T BE AN APOSTROPHE, ugh. read more

The staff were all really nice. I studied here for about an hour before buying anything and they didn't bother me at all. This place is pretty busy and a little small so it might be hard to find a table if you're with a group. read more

Yes, I'm addicted to Starbucks and look for one in every town. I didn't drink anything special but my iced coffee hit the spot. I love that there is a drive-thru for my lazy days. read more

Awesome Service and wonderful associates and baristas that work there. Keep up the great work.. kudos..

Very fast. Good drinks. Just wish they would carry a dairy alternative besides soy! Almond milk or coconut milk and I would go there. Since they don't I usually take my business elsewhere. read more

Just moved to Sequim and this is THE WORST Starbucks I have ever been to! Only been here 4 times and every time I keep telling myself I won't return! RUDE EMPLOYEES, they do not say Thank You, sorry for the wait nor do they have a problem watching you wait 12-15 mins for your mocha! I only came today because they gave me a 'Our service really sucked, so the next coffee is on us' card. read more

Very disappointing to look online for an open Starbucks only to pull into the drive-thru and be told they are closed. App says drive-thru is open until 8. They close at 7 on Sunday's? read more

This store is always dirty. It's sad because when it first opened, it was clean and friendly. Now there is food on the floor by the warming station, trash, boxes in plain site going to the back room. Overflowing trash in lobby and always a mess behind the counter. read more

I went through the drive thru and the guy who handed me my iced tea forgot to give me a straw, he walked away and another lady, Andrea, walked over to the window area and I asked her for a straw, no big deal, but her response was pretty rude when I asked - "I just got here!" Um okay? I wasn't mad or asking rudely, all I said was "Can I have a straw please?" Its not like there was a rush, I had to wait at the window anyways for other items I ordered. Its uncalled for having to deal with rude employees snappy attitudes. Normally Starbucks employees are super friendly at other locations, so this really put me off. read more

My favorite STARBUCKS in the area. Great coffee, even better atmosphere. And the people who run it quickly remember you and your order if you come in a few times. I don't go anywhere else. read more

This shop is like most Starbucks coffee shops except for a few specific things: 1. I've noticed one employee (who I think is a manager type) be extremely rude and talk down to the other employees. She has this awful high pitched voice that puts nails on a chalkboard to shame. I think her name is Lauren. 2. This store is very chaotic. There are only a couple people that seem to know what they are doing. (And the best barista recently left... so that just goes to show.) 3. The people running this store seem like they were given just a little too much responsibility and don't know how to handle it. My favorite employees: Steven, Jeremiah, and Tom. read more

Andy went above and beyond for customer service for a customer that went through the drive thru. She had forgotten her food and he ran out after her as she was pulling away almost to petco. A+ for Andy. Every employee is great there! read more

This Starbucks is awesome. The people are very friendly and the service is excellent. We've gone to this location dozens of times since they are our local Starbucks. I've also gone to Starbucks in Seattle, all over California, Oregon, Canada, Mexico, etc... I've never had service that lived up to the Starbucks in Sequim. I'm not sure what the other reviewer (Kristina) is talking about, I've never once had a problem and they always get my order quickly and right. read more