So I'm visiting from out of state visiting a friend who lives close to this location, we were having some drinks next door and decided to come get some food here after, the the inside doesn't close until 12:00am and we got there at 11:30, the 2 employees we saw were acting weird and locked the door on us, then the Male that worked there with tattoos on his arm and hands throwing his hands at us telling us to F off, I would advise avoiding this place as it was clear they weren't sober and wouldn't want them making my food anyway. I'd give 0 stars if optional read more

A McGriddle is over $6 now? I'll go get a breakfast sandwich at Starbucks instead. Never thought I'd see the day when Starbucks is cheaper than McDonalds. read more

This fast food restaurant is unprofessional and did not appreciate the service because the manager kept walking away, it doesn't seem like managers care about their future employees at the restaurant; in fact, multiple assistant managers convincing young customers on taking the survey while giving away free food. Honestly, McDonald's employees and managers who currently working are very unwelcoming, decency, and too many managers being mischievous and fondness towards customers about their own daily surveys. I'm reporting this restaurant as one star ranking, it has a lack of attention, inconsistent service, unfriendly staff and management... read more

Stopped at a newly remodeled McDonalds today near my house. Very disappointed, as I felt like I was walking into a prison cell. Very dark and downsized their registers from four, now only two. They have no soda refill station and very limited condiments. Plus I asked if I could substitute a large drink for an extra fry? Sorry I cannot do that. Simple, drive across the street to In and Out and their answer was "absolutely " on the substitution. People have choices. read more

Both the manager and cashier sounded so rude with a damn attitude. I also had to repeat my order 4 times to the cashier because she seemed completely lost as to what I was trying to order which I thought seemed very simply. My mom's burger had cold cheese on there as well. It's more the attitude and annoyance I was upset about read more

Ordered fresh fish meal and quarter pounder using drive thru window, we received our food in three minutes or less. We drove off to our surprise only thing fresh was the fries. They added a half onion on the quarter pounder and two tablespoons of tarter sauce on the fish sandwich. I prefer quality over quantity. read more

Here is a review that is honest..and disappointing. Go to in and out then to McDonalds and you will quickly learn how a privately owned thriving company continues to flourish while a greed filled McDonalds corporation struggles to maintain any consistency in service levels, food quality/value and employee hospitality. InandOut is truly amazing, your greeting, the politeness, yes you have to wait a few more minutes though it is so worth it. The value is still good especially comparing quality and price. McDonalds last night 4 plain fish sandwiches and 2 fries $36, the price has doubled and will never come back down, the food is microwaved, screwed up (filled with ketchup, pickles, sauce we asked for plain, no cheese) it so ridiculously expensive and the attitude and patience of the staff is unacceptable. I will never return even with kids, its crazy, out of whack and so very sad. What happened to this company??? In and out rules, such a difference... read more

This McDonald's is a joke poor service and filthy bathrooms every time we stopped there it was miserable

Traveling through Phoenix, we were just looking for a light, quick bite to eat. We pulled up to one of the twin ordering stations. I thought this was a neat concept until I witnessed the not-well-thought-out merging process. The line from the second station was a straight shot to the pick-up window and the line from the first station had to merge into that line. It was a microcosm of Phoenix freeways at a McDonalds, complete with traffic jams and crazy drivers. The food: My McBurger was dry and tasteless; my wife's chicken McNuggets were petrified and they forgot the ranch dipping sauce, which made her realize that the sauce is the only thing that saves them. This location is convenient to the freeway, but next time we are passing through I think we'll just keep going. read more

Apparently this location no longer offers a big breakfast?? I have come here twice and ordered a big breakfast as I do at every other location but I have been notified that they no longer offer this item at that location, even though they have it advertised on the their menus. One time I even had to order each item individually which cost me about $6 more than the regular order. Not sure what the problem is but it needs to be fixed. read more

Rude staff. I am an Uber/Uber Eats driver, and I came to pick up an order on Christmas Eve about 8:15 p.m. Lobby was closed, so I went through the drive-thru. The guy working advised that the restaurant was closed, which is understandable. However, I did not know what time, so I pulled up to the drive-thru window to ask what time. It took forever for someone to finally acknowledge me being the staff was trying to pretend they did not see me. I motioned for someone to come to the window so I could ask my what time question, but no one would come to the window. All would only make the "We're closed signal" with their hands and lip the words. So I had to drive back around to the fldrive thrubto ask my beyond simple question. How the situation was handled was very rude and showed lacking and horrible customer service. Shame on McDonald's for hiring such assholes and poor customer service training....TISK TISK. read more

Haven't had poor service other than every time I go the people who take order can't figure out the drive through with two lanes. You're guaranteed to get there before someone else but the other lane will go faster and let people who got there after you go before. Shouldn't have to wait after 4 extra cars because the guy in front of me can't figure out what they want. read more

As far as a McDonald's goes, this place is always pretty quick and efficient! I come here pretty often for coffee in the mornings. The lady in the drive-thru knows me and is super friendly! They are always fast! I've only had a few instances where there's been a bit too much cream or something in my coffee where it had to be thrown out. More often it's done perfectly! And with the new remodel, it looks great! read more

The owners of this location haven't updated their menu pricing outside in at least four months. The prices you will be asked to pay are much different than what's on the menu board outside. An example is just a medium iced coffee shows as $1.49 but you will be asked to pay $1.94 at the window. When questioned, the response is "it must be tax or something." A good operator would not put their frontline employees in that position, having to lie to customers repeatedly. I will be reporting this location to McDonald's corporate franchising. read more

I never thought I would be writing a review for McDonald's and giving them four stars. I went to the drive-through last night and when I pulled up to the window are you good looking young man named Chris had a big smile on his face and asked me how my night was. I actually asked him if he could make sure my fries were crispy as I've not been allowed to eat McDonald's for a while. Without even taking a breath he looked right at me and said of course. Which also made me feel like fries don't sit very long under his watch. My fries were crispy, my burger was fresh and the service was amazing. He took the time to converse with me while they were finishing up my order and that never happens. Thank you Chris for making this probably the best McDonald's experience I've ever had! And THANKS for the crispy fries! read more

I placed a mobile order here and it took over 20 minutes with no one in the drive through and no one else in the mobile order parking spots, workers were standing around and got my drinks wrong. Also the mcchicken came out soggy and looked wrinkly, so we did not eat it. read more

Well I live in New River and went down there and ordered a number one... and apparently putting meat on my hamburger was too much to ask.... So now I get to drive all the way back down there for my food.. how hard is one simple order.. Manager who was obviously 16 didn't care.. So my call was pointless... Oh he told me it must have been over looked.. Ummm it's the meat to a burger... How?!?!? I don't eat at McDonald's ever and now I know exactly why. read more

Ok I get that it's covid and it's tough all over but, Come on you need to get a order right. I ordered 2 medium Diet Cokes and 1 Small sprite and 1 small Dr.Pepper. I got 3 Diet Cokes and 1 small Sprite. The receipt even says so, we didn't know until we all drank our sodas and said this is wrong. This is not the first time, this had happened with food too. You guys need to get it together, Thanks. read more

Awful there menu pricing on the drive through does not match the pricing the attendant gives you arrive at the window .when you question it I got "I don't know what the prices out there are" anyways it's McDonald's I don't expect much but as someone who is familiar with franchising I would think the owners of this one might take more care to make sure they are in line with standard business practice for the corporation. read more

Today I had one of the single greatest fast food experiences of my life. The girl at the second window immediately greeted me with a smile, Rachel I believe was her name, she handed me my food quickly. There had been a problem with my order and as soon as I walked inside I was again greeted with smiles and a welcome. The manager Bridget helped me correct my order quickly and was very helpful. Because of these two employees I will definitely be returning. read more

Such poor survive got cold French fries came back to my house called them and they said if I drive all the way back they will remake my French fri, the problem I have with this is it should be hot to start, dove back and was told by "management" whom I couldn't talk to in person is that this is all they could do... make my order right as it should have been... will drive all the way to McDonald's and back him for a fri that is warm and come home to a cold burger and tenders... ridiculous, not the first problem I have had with this Macdonald's and I'm sure not the last, I live within a mile read more

Paid for 20 nuggets and extra sweet and sour sauce. Got home and only had 10 in the bag and all bbq sauce, went back and the guy argued claiming it was ignorance on our part for not checking the bag. read more

I adore this McDonald's. The employees rate a 5, especially the morning shift. The food is always hot, always what I ordered, and well put-together. It's still McDonald's food, but when the craving strikes, I'll order from here without hesitation. I can't say that about many fast-food locations. read more

Christine was very friendly at the drive thru. they didn't offer something i usually order at other locations but she did a great job pointing me in direction to an alternative. i will eat here again! read more

I got two mcflurries and a small fry and was overcharged. My bill was $10.07 and was supposed to be around $6. I bet the cashier pocketed my money. She told me the total was $10.07 and yet did not give me a reciept in my bag. Seems as though some of your employees might be dishonest. read more

I was out of breakfast food. I was craving a sausage biscuit. Stopped in here. The place was clean, including the restroom. Staff was friendly. The biscuit came out fine. read more

The worst service ever! We went to get lunch since the website said 1030 am for breakfast and at 1045 they said we couldn't order it so we were stuck in the line at McDonald's and couldn't even get out. The kid in the drive through said he just placed an order for lunch so we asked for the manager and he said nope it was an accident. 1st learn to speak English, 2nd you people want $15 an hour?!??? That is the worst bull I have ever heard. read more

Took 23 minutes to get out food. Just for it to be cold and soggy. Sidel should be retrained on his customer service. He laughed at my partner when he asked why the fries were so small in one meal but not the other and goes "yeah there's a smaller one than that" what? How does that answer the question why we ordered the same thing and got different sized fries. The burger tastes like something is wrong with it and I just read a review that someone got food poisoning just 3 days before. That's promising. This location is horrible. Truly horrible. read more

The other night I got off work late and was hungry decided to stop at McDonald's. We always eat at this McDonald's and have never had any issues. Until the other night they gave me a small fry instead of a medium which wasn't a huge deal. I drove back and let them know what happened. A young brunette male offered me a large fry for my troubles. I waited 15mins and decided to go home. As I left the reserved parking spot I saw the same male sitting outside. So I said something he offered to make more but I had already been waiting way too long so I declined and left. Brushed it off until tonight. We received cold food and rock solid buns. The fries were also stale hard and cold. Needless to say we will no longer bring our business to this McDonald's. read more

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Two stars for breakfast. A decent quick morning stop on the way out of town. One star for anything else. McDonalds has by far the worst fast food burger. read more

The quality of food at this McDonald's is poor. They need to change their fryer oil more often. When you have dark nuggets and fries, the oil is old. Having worked at a McDonald's when I was younger, it should be part of scheduled routine. The staff is pretty nice though. read more

Ordered the 20 piece chicken nugget for my kids through the mobile app. My order came with 19, so when I went to split the nuggets amongst my kids, one ended up with less. Please let this review serve as a cautionary tale to others to count the nuggets or you too may face the wrath of a four year old for not receiving the right amount of nuggets. read more

The manager is rude, my order is never correct, it really isn't hard to leave ice out of a drink people, the machine does it for you if you ring it up correct! 2 out of 3 times my kids food is wrong. I now avoid this location! read more

At the drive thru at 10:27 won't serve me lunch and I'm stuck in line what a bunch of a holes!

You know you love it. Where else can you smile for a dollar? Oh yea, the gentlemen's club. They are similar establishments. Great values.

Every time I come to this location in the morning the staff is so cheerful and so sweet so kudos to them

I hate two lane drive thru. Unfortunately I live in the area. Three times now they go out of order and I get stuck waiting for someone to acknowledge my lane. Once they took two orders at the other lane while I sat waiting. Poor procedure inside. Each time no apologies and no offer to compensate even when I asked today. Go elsewhere like In N Out across the street. read more

Been waiting in 115 degree heat for over 10 minutes in car waiting area for a double burger, two fries and a 20 piece McNugget!!! Ordering was no fun either. I actually had to ask for a different order taker because he couldn't get my order right. Yes, I'm typing this as I wait. Can't wait to see if my order is right. Still waiting, no sign of anyone coming out the doors, ugh!!!! In n Out, here I come. If In n Out ever gets chicken nuggets we will never visit McDonald's again. Okay, they just came out with the food, chicken nuggets spilled all in the bag and then to add injury to insult the manager tries to give me coupons for free happy meals...really? How about something worth it, like a combo meal. Hate this McDonald's. read more

Terrible food and prices were like they thought they were at an airport. $2.75 for sausage biscuit, at Burger King only $.75 . I even called the manager to make sure that it wasn't a mistake, she assured me the price was correct, if they are dumb enough to come here, you pay the price we ask. read more

Not a good location if you're going specifically for shakes. Machine is always broken! Took my kids here to celebrate for last day of school and have a special treat, only to leave disappointed. This is the third time we've gone specifically for ice cream or shakes and it's been broken. read more