Dear Ronald M, You used to have a consistent fast food restaurant. And you remodeled and suck worse than a clogged Dustbuster that's been off the battery charger for 15 minutes. No self service drink refills! No ketchup! No napkins! Nobody at the counter and you have to yell to get someone's attention for a drink refill or to correct an error (of which there are many). Customer service is gone! My orders have been plagued by cold fries, missing sauces, sandwiches thrown together, unmelted cheese, half-full fries, and greasy breakfast sandwiches with untasted lifeless English muffins. They should be crispy and toasted you uncaring POS! You have the best fries ever, don't rest on your yanny's (or is it laurels). Wipe the stupid red grimace off your stupid clown face and get your McSh!t together. It pretty f'in terrible when I prefer Burger King next door to this particular McDonalds. Yeah, I said it. The people are friendly, the food is fresh and at least the fries are HOT (but still are terrible, you still win on fry flavor when they're hot and delicious). And have you heard of melted cheese on a burger? Try it sometime! Since you charge a buck a slice for cheese, at least heat it up! You don't even see the Hamburglar here anymore because even he doesn't care about your food anymore. And where are the Fry Guys? Alaska so the fries they steal seem hotter? The only reason for 2 stars instead of 1, you do have good deals on the app (when it works and I don't have to restart it 3-4 times to complete my order). But I'm starting to think it's no longer worth the hassle of going here. Don't even think about going to the Ronald M. Charity event where local chefs use ingredients from McDonald's to make alternate "elevated" food. French Fry Potato salad would be a hit because your fries are always F'ing cold! Get back to your roots and start making food hot and fresh! I'm going to stuff and entire medium fries (which is probably not full at all) up your clown nose. Step it up before the new Culver's eats you for a cold, lifeless lunch! read more

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I orders the $5 double burger meal and i didn't even get one patty. how do y even forget meat on a patty. read more

McDonald's - burger wit no meat - Burgers Near Me - Orlando, Florida

I don't eat much McDonald's these days because I'm trying to be healthy, but I still let the kids get it every once in a while. And even when I did eat it more frequently, I always thought this was a great McDonald's. I really don't have anything bad to say about it. read more

Its just bad. period, ants on the front register, forgot to give drinks, fries were half empty and every time I come here I get sick. it looks like a McDonalds just with loud teenagers. Fries are hard and nuggets are never crispy, and constantly adding stuff on the burger that you didn't want. read more

They forgot my hash brown this morning :((( was looking forward to it. Pretty upsetting

You know the food so this is about this location. This is the modernized version. 3 touch screen ordering kiosks plus a person at the register. Takes Apple Pay (yay!) they bring the food to you. So much more of a fast casual feel which is nice. The place is clean, bright, and open. Parking lot is big and easy to navigate. Only improvement is if they put a coke freestyle in. Otherwise this is an A+ location. read more

I like this McDonald's because is very efficient when it comes to order inside or the thrive thru. I've also ordered to the app curbside. This location is fast, and my order to go is the $1 large drink, and the fresh French fries, happy meal for the kiddo and so far the ice cream machine works every time that's a plus too read more

Just horrible customer service. The so-called managers are inept. It's not like they're developing new tech technologies -- you'd think they'd know what they're doing considering McDonald's has been around over half a century read more

I really can't even give this location any stars because they screwed up my sandwich and insisted that i give them back the sandwich i touched all over and then they will give me a new sandwich. Why would they insist i give them back the touched sandwich .... of course to give it to someone else. Beware everyone this location is filled with unpleasant employees who are rude and have very poor customer service and tonight i discover yet another reason from my experience it appears that they recycle food at the restaurant. No other restaurant i know would have taken back a sandwich that the customer handled. Yuck! read more

Every time I come to this McDonald's something is always wrong. The order is messed up ice cream machines always broken. They gave me the wrong drink. The drink machine is broken. The workers act like they don't care about anything. There is zero customer service at this particular McDonald's. No accountability from anyone. Any time something is wrong the "I'll get around to it when I can" happens. read more

10 pc McNugget Meal McNuggets were good But the fries!!!....look at the photo! SODIUM HEART ATTACK! Pretty sure whoever's in charge of the fries tonight just threw ALL the salt they had in the building on the last batch of fries. Couldn't eat more than one. BUMMER! read more

McDonald's - French Fries and apparently 8 pounds of salt! - Burgers Near Me - Orlando, Florida

Four stars for quick service & piping hot food. After running errands with my son, he decided that he needed a quarter pounder meal. This McDonald's is located near our home, it shares a large plaza with other business. It has been newly renovated and they have added a kids play area and have added When we drove up, both drive thru lanes were long. They did move pretty fast, there was a sign for free apple pie with a large sized meal. This made my son extremely happy. Our order was quickly taken, paid & got our food soon after. His food order was correct. It was piping hot like he likes it. read more

Food is okay at this location. It's usually at room temp. Never warm. My biggest complaint is evertime you go inside it smells like they mopped the floor with poop. Yes you read that right. I'm Not sure what is it. Is it the mop? Is it the liquid they use? Who knows. I have no idea how as management you don't notice and rectify it. Do better. Be proud of your location. Also there's nobody ever at the counter. So you walk and Nobody ever greets you. And you'll be lucky if someone makes eye contact with you to ask if you need something. read more

Negative 1 star. Have asked for extra sauce 5 times and have gotten no sauce 4 times. Ordered a large fry and hot less than a medium. Service is slower than when Jon Petrackis owned the store. The franchise is going down hill with Avalon and nobody is willing to fix it. read more

McDonald's - Large fry? Over paid for a kids meal fry. - Burgers Near Me - Orlando, Florida

I can't remember the last time I went into McDonalds to eat, nonetheless eat McD breakfast. However on a rare Friday morning my Husband woke up super early and couldn't go back to sleep so I suggested we grab breakfast. I was thinking the local diner but McD popped into our minds. It was early Friday morning so heck, why not :) So we set off to our local McD. They recently renovated this location but haven't been in the inside. I was impressed by the cleanliness and welcoming atmosphere. I remembered McD always being cold and feeling greasy inside but the temperature was comfortable and felt like I was in a nice fast casual restaurant. You can order at the counter or kiosk. We opted to try the kiosk which was easy to use. After you place your order you grab and enter you table tent number to complete your order and have a seat. When your order is ready they will bring it out to you. Service was quick and friendly. We ordered the big breakfast with hot cakes and steak breakfast with hot cakes. The big breakfast with hot cakes was so nostalgic of Florida summer beach trips with my family. The meal was just as I remembered, filling and tasty! Just as McD advertises the eggs are freshly made, not powdered. I don't remember getting a biscuit before but the big breakfast comes with sausage, egg, hashbrown, biscuit, and 3 hot cakes. Whoa! That's a lot of food. We left happy and satisfied haven eaten our entire days with of calories on this meal. Overall, for McDonald's visit it pleasantly exceeded expectations with wonderful company and Friday morning vibes. Happy Friday! read more

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i love this place ive always gone here for mcds and wont stop till i move far far away

My wife and daughter stopped by to pick up desserts, a shake, hot fudge sundae; and, fries (ahem...) The drive through it always busy; but, the staff is quick; and, so is the double queue for cars. I only wish more people could figure out how to "zipper" into the line properly, so the staff can keep the orders straight. Good stop, tasty food. Great prices... yay! I'm a fan. read more

Poor Cuatomer Service, the cashier on the drive thru (Charity) need to learn some skills about customer service, also the girl on the pick up over drive thru, First time that I have a bad experience on Mc Donald's. Jun/8/2018 11:20 pm. read more

McDonald's - Burgers Near Me - Orlando, Florida

Quick tip- if you use the McDonald's app for McCafe's ask for a old fashion coffee punch card. I couldn't find the mcrewards on my app so they gave me a physical card to bring in when I visit to get my 6th coffee free. A little messy here but it's McDonald's so they get slammed. There's bike parking out front and they do have a flat screen to catch some news on the go. read more

I mean the food is good but why is the ice cream machine broken all the time? And when i i leave the drive through and i said no mayonnaise it ir tomato or picked i still see that on my burger thats why chik-fil-a is better read more

I had to wait for the Coffee cuz it was freshly brewed, staff nice but I don't know why, but my breakfast was dead no bueno

I was at the McDonald's today i used a code to receive a 2 dollar 10 count. The lady at the window said i could use another code and receive free fries. i did not get them. when i asked she said i could not get them and that points may only be used once a day which is weird because i've them twice in a day. it was 2 different codes on 2 different. i would like to receive my fries. read more

We just got 2 buttermilk chicken sandwiches and one was like the dollar menu one and the other was a dark meat grisly gross sandwich. We had them before and they were fine and not sure what they are trying to do but check your order before you leave. read more

McDonald's - Gross dark meat chicken full of grisly meat. Does not feel like the buttermilk chicken they were selling a week ago. - Burgers Near Me - Orlando, Florida

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Please serve your inside customers as fast as your drive thru. Drive thru should not be served first because people are too fat and lazy to go inside. Only customer inside and spends 15 minutes waiting to serve food through drive thru read more

This is a nice Mcdonald with good overall service. My son loves the playground which is a commodity for our neighborhood. I appreciate the owners investing yo build the addition. The food is good knowing that it is a McDonald but this location does a lot of deals which we enjoy. An overall good place to visit. read more

I literally can't with this business anymore. Every order I swear, it's either someone forgets to put an item in the bag, they don't listen to your exact orders so they wind up messing something up, the food they serve isn't fresh / is horrible quality & stale, I don't know what else to say. Whoever the current staff here is really need to be replaced, because this is just kind of ridiculous man. read more

This McDonald is hit or miss. I ordered Buttermilk Crispy Chicken and fries and both came out cold. The chicken was still raw inside, the meat looks opaque and the fries are gross since it's cold and soggy. Won't go to this location again. read more

This place is not the best McDonald's in Avalon. It's the French fries they have this weird taste I don't know what the deal is but this the only problem I've had. read more

This McDonald's is disgusting, I went there on September 14th around midnight and ordered a quarter pounder. Not even 10 minutes later I go to eat it and when I take a bite a cockroach came out of the other side. THEY BLAMED ME FOR IT BEING THERE AND GAVE ME A HARD TIME FOR WANTING MY $7 dollar refund. First of all there is no way it came from me in was in the box with the sandwich..IN THE ACTUAL SANDWICH, and second of all the food was in the bag the entire time up until I came to eat it. DISGUSTING!!! NEVER GOING BACK!!! read more

This location recently renovated their store and overall, it looks much better than before. They added a playground; however, the rubber/plastic smell from the new equipment is beyond unbearable and they kept the door to the playground shut so air couldn't circulate. I cracked the door open and was given nasty stares by couple of their management staff (not sure if they work at the store or doing some kind of audit). New, clean, good service by the staff but need new management. If you have little ones and park by the front entrance, be sure to watch your kids as you enter and exit the location as the building is now blocking the view of drivers pulling up to the entrance and drive through. read more

I don't understand why people cannot do there jobs properly.... my order was simple 2 mcdoubles and 2 small fry and ofcourse I drive away and there is only one small fry. I know it's only a dollar I'm just mad about the fact people can't do their jobs properly and they get paid to do so. I'm pissed read more

Can I just say that I'm surprised that I'm reviewing a McDonalds but they have such amazing drive thru service- I had to say some good news.. For awhile I would buy a coffee every morning and everytime the team that works drive thru were ALL nice.. I hardly ever wait... By the time I go to the last window- they are waiting for me with a smile.. Not sure what the owner is doing but it's right and its great to be greeted early in the morning by people that are nice versus someone that looks and feels as tired as you.. read more

Consistently friendly staff (drive-thru especially) consistently accurate orders. This and the McD's at Waterford are good.

A disorganized mess right now. 10+ minutes for just a sandwich. I'm the only person inside.

My friends and I were just getting a to go order which had the most complicated to go instructions and they got everything right!!! Whoever was on shift deserves an awesome bonus. Super friendly service too! read more

Hi I just went through the drive thru at Avalon park. First they told me the decaf coffee would not be as strong as the regular coffee which I know. Then they wanted me to pull forward to wait on it to just lower the time for their drive thru numbers. You should not be asked to be pulled forward. It is a drive thru. If I wanted to wait, I would've gone inside. When I asked to sit at the window, the manager Mike told me he would just give me a refund. This is horrible customer service. He did not even care that I wanted to sit there so I took the refund without getting my coffee. Something needs to be done to handle this situation. He needs to be fired due to being rude to customers. I go here a lot, but will not return to this location. If they can not work productively, then they should have a better system and not be so concerned about numbers. That is cheating when you pull someone forward. April read more

Just got take out and asked the girl at the window if they put my chicken nugget sauces she answered yes then when I got home there was no sauce read more

Friendly staff, they seem to get your order right unlike most McDonalds. Everytime I order their chicken nuggets they're always soggy not crispy. read more

so like i went to this mcdonald's and got chicken nuggets but somehow this messed up this simple order. i ordered 2 things, a 4 count nugget and a sweet and sour sauce. but i only received 50% of my order. periodt. disrespectful. read more

If I could give them 0 stars I would. This McDonald's is the crappiest McDonald's ever. The workers clearly hate their job. I sat and waited at the drive thru for ten minutes no one greeted me. All the employees including their crappy managers are stupid and rude. Please do better because I've been to other McDonald's that gave me such wonderful service I almost confused them for a chick-fil a. read more